Re_ 13D9N Best of Eastern USA + Canada 14June19 to 26June19I was on this tour but unfortunately I needed to cut short my trip because of an emergency family matters. Andy is so willing to help me to get an air ticket to fly me back to Singapore. He tried his very best efforts and even withdraw cash for me in case I need to purchase the air ticket. He is very professional and calm in handling such unforeseen circumstance. I felt very comforted by his assuring actions and words. Indeed a job well done by Andy.Your SincerelyJenny Lee Chui Lianp/s : Andy, thank you very much:)
Hi, May we take this opportunity to thanks our Tour Manager, Susan who is friendly, approachable and genuine tour guide. She is fun and resourceful and full of passion for her job.Susan is more than a tour guide, whom she treats her group members like close friends and family members.Unfortunately but blessed in disguise my backpack was pickpocketed under my mum care in Armstadam only on our last day in Europe. I was saddened by the incident at the same time grateful by Susan kind gesture to volunteer to help to take care of my mum who can't afford to travel alone due to her health issue while my daughter and I managed to go Brussels Embassy to retrieve our DOI, in lieu of passport that facilitates our return to Singapore safely the next day. Thanks again for our fruitful and memorable Europe trip.Shall recommend my friends in future to engage EU tour for Susan to be their tour manager. Best Regards Principal Madeline Leong & Family
Tour : 11D8N Scenic Scandinavia Departures: 14 June 2019 Tour manager : Maybelle Phua My family just returned from a trip with EU holidays to Scandinavia, and is really pleased with the wonderful service provided! Our tour manager, Maybelle Phua, was experienced and well-read, and did a wonderful job of introducing us to the history of the various places we visited. Fun-loving and caring, our group indeed felt blessed to have her as our tour manager. Our Coach Captain, Margos, was also a very experienced driver and extremely professional, skipping lunch just to ensure he'd be alert when he knew he'd be driving us through a steep mountain road that afternoon! The hotels were decent (even those on the mountainous regions, though basic in amenities, were very clean and well maintained), and itinerary was really good! The prices were also reasonable :) We'd definitely consider travelling with EU Holidays again
Amy Tan Jing Ying
11D8N SCENIC SCANINAVIA 14 - 24 JUNE 2019 TOUR MANAGER : Maybelle Phua GOOD ITINERARY, HOTEL ACCOMODATION, COMFORT DRIVE, SMOOTH AND EXCELLENT PLANNING. A VERY EXPERIENCE AND CARING TOUR MANAGER EQUIPPED AND UPDATE US WELL. WELL DONE MAYBELLE, WE ALL HAVE A WONDERFUL TRIP WITH YOU AND EU HOLIDAYS. HIGHLY RECOMMENDED TO MY FRIENDS. HOPE TO JOIN THE NEXT TRIP ESPECIALLY LEAD BY MAYBELLE PHUA. WE APPRECIATE THE SPECIAL EFFORTS AND CARE YOU HAVE GIVEN TO US.
Tour : Eastern USA / Canada Tour Manager : Andy Yuan Our tour manager, Andy Yuan, is nice, approachable, proactive and has a great sense of humor. The tour was run smoothly and everything was well organised. We enjoyed our tour very much. We extended our stay in NYC and he arranged with the driver to drop us at our hotel.
I embarked on 10 June for the 12Days Indulgence France tour conducted by Sabestian Mak and had a memorable experience. Mak was knowledgeable about the history of Europe and gave an entertaining and informative account of how the Roman Empire gave rise to various developments in France. He was courteous made it a point to address our requests and concerns. He is also very approachable. Thank you Mak and EU holidays!
David Cai Jinhang
Our family just returned from our central Europe (13D10N Italy Switzerland France) vacation led by tour manager, Ong Jiafu and we could not be happier! Jiafu was outstanding, extremely passionate, engaging, informative as well as entertaining. This was our very first group tour with an agency as we have always opted for free and easy in the past. Since my teenage daughter had never been to Europe, we wanted to see as much as we could within 2 weeks. The itinerary offered by EU Holidays seemed to meet our needs. Our friends who have used various travel agencies also strongly suggested EU Holidays. Prior to the trip, Jiafu sent us messages on tips and articles to prepare us for the trip, in particular warning us on the issues of the pick-pockets. Throughout the trip, he constantly reminded us and always helped keep a look out for us. Personally, I was a near-victim, as one of the gypsies unzipped my bag while the syndicate tried to target our group outside the Colosseum. Thankfully nothing was stolen. My daughter fell ill shortly after that start of the vacation. Jiafu was caring and checked on her condition daily. He managed to direct us to the nearest available clinic and pharmacy. Jiafu is very knowledgeable on luxury goods and full of “lobang”. We learned so much from him. He gave very good advice on what and where to buy souvenirs for ourselves and friends. Indeed, we received a lot of compliments from our friends with the fruit peeler gifts. We also enjoyed our group members, friendly, fun and always helping to keep a look out for each other, and offering to help with photos. Most of the hotel stays were good. The Trubsee Alpine Lodge hotel at mid-way to Mount Titlis was one of the highlights. We had such fond memory walking around the lake after dinner. Food wise would prefer to stay with local, after all we were there to experience the culture and food. Perhaps EU Holidays can consider to include a half day winery tour in Tuscany/Florence. We would also like to compliment the coach driver Mira. He had such great chemistry with Jiafu. Mira was awesome, great attitude, knowledgeable on the routes, helped load/unload our heavy luggage without any complaint and most importantly, a safe driver. Regardless of how good the itinerary may be, the tour manager can make or break the trip. Jiafu made the trip a very special, memorable one for our family and will be cherished for many years to come. We would especially like to commend Jaifu for his professionalism and superlative skills.
Tour name: 13D10N Highlights of Eastern Europe Departure date: 12 June 2019 Tour leader: Jeremiah Tan This trip was a really amazing trip! Was so blessed to have Jeremiah as our tour leader. He is very experienced, honest, and he is also someone that sincerely gives his best to lead this tour which makes him a trustable and reliable tour leader. Also, he takes time and effort to personally get to know each and every one of us and that is something very heartwarming. On the first day of the tour he facilitated ice breaking games that helped the 31 of us in the tour group get to know each other more and I thought that that idea was really interesting. He really tried his best to make the trip enjoyable for everyone - from entertaining us during bus rides with his jokes and stories, to making sure that we were given enough free time, to making sure that we don’t have to walk too far from where the bus alights us to our destination, greeting us good morning during breakfast, thanking us for being patient and waiting whenever we had to wait / there was a delay, initiating to help us take group pictures / family pictures, patiently answering every single one of our questions and many more. It’s really these little details that adds up to make this trip a much more enjoyable one. Also, he takes pride in his work by promoting tours during bus rides through his experiences. Looking forward to the next trip with EU!
With a very good and knowledgeable tour guide Jeremiah, we enjoyed our Eastern Europe tour.
Soot Chu Wong
I had a great time during my 13d11n eastern europe travel along with my tour manager Jeremiah! He was really friendly and funny, bringing laughter and joy to this trip. Not forgetting that he was responsible in his role as well! It really was a pleasant tour!
We travelled to Eastern Europe with Jeremiah. Everything went smoothly, food was reasonable and hotels were good. The travel itinerary covered heaps of tourist attractions. Good experience.
Jillian Tay Xiaotian
My first trip to Europe; 13 Days Highlights of Eastern Europe; 12 June to 24 June 19. Many Thanks to our tour leader Jeremiah Tan, making the journey fun and enjoyable! Thank you for all your organisation of the tour, I had a fantastic time, the memories are long lasting!
This is the first time my family travelled overseas together. We were recommended by relatives and friends to join EUholidays' tours and did not regret the time we spent there. Our tour leader Jeremiah is attentive in taking care of our needs and told funny jokes that brighten our coach rides. He deliberately took care of each family/groups' needs and took time to get to know each member on tour, ensuring that no one is left out.
12/6/19 - 24/6/19 13D10N Eastern Europe I’m enjoying my holiday & experience this trip with wonderful memories. Many thanks to Mr Jeremiah Tan-Tour Manger with excellent service & take care of us. Thumbs up
We chose EU because of their very interesting itinerary. Hotels used are very good and really value for money. Tour managers are really great bunch of people.. very caring, personable and meticulous with details so that no one is caught unawares in what to prepare. Thanks very much to Jeremiah Tan, he is really good and took care of the group so very well. Thanks very much EU, looking to our next holiday in Oct
We have joined 13D Highlights of Eastern Europe (12-24 June) and we have enjoyed ourselves. Jeremiah Tan has took good care of every one of us. He is attentive and always ready to answer our queries. He kept us entertained with his jokes and stories during the long drive which made our journey fun with laughter. Thanks, Jeremiah! Keep up the great job!