Siew Gek Teo
Adventure to the Balkans 12D9N tour with Tour Leader Jeremiah Tan The entire trip was seamless and there was never a bored moment. The itinerary was well planned and there was never a rushed moment. Hotel stays were on the whole good and there were a couple of buffet dinners to eat till our fill. Jeremiah our tour leader was very engaging and humourous. He was informative and helpful, always reminding us to be vigilant of our surroundings and to take note of pickpockets. He was also always on the lookout for other people beyond the group who may be targets of pickpockets. This is a very selfless act which must be commended. Further to that, he always ensures that everything is done with much professionalism, and he made sure to take care of everyone in the group. Wilson and I will definately not hesitate to join EU for other tours and it will be a delight to have Jeremiah to lead the tour again.
Mel G Mrs-Tan
Tour period 12/10 to 23/10 (12days) Balkan under tour manager Jeremiah. well versed, good ability to communicate with tour members and a "joker"...that have full of new humorouss jokes. Definitely, will recommend EU travel and the tour Mr Jeremiah Tan to others.
5 of us joined the 12 Days 09 nights Balkan Holiday departed on 12th October. We had much fun & our group were fantabulous. Our Singapore tour manager were so fun & must give credit to his efficiencies. Thanks Jeremiah Tan for that wonderful & memorable trip. Cheers
Tour : 12D9N Adventure to Balkans Tour Departures: 12-23rd October 2019 Tour manager : Jeremiah Thanks Jeremiah for the wonderful tour! Enjoy our 12days holidays with you! (: under your guidance we get to experience & enjoy a lot during this trip. Jeremiah will always make sure to give us a head ups about the next day’s temperature so that we can be prepared. He will also make his effort to communicate with us during the bus ride so as to make the trip more fun & enjoyable! I would recommend my family & friends about my EU holiday with Jeremiah!
Joined the Adventure in Balkans with Jeremiah in October. The way that he bring us around for the entire tour is pleasant and there’s absolutely not a moment that is boring. Those Long bus ride was made fun and not torturous at all. It would be great if my gf and I could join another tour in future with him as our guide again. 5 out of 5 stars for him!! and also for his jokes and mimicking of radio deejay moments during the Long bus ride. The itinerary pace is good too. It was a relaxing trip apart from those Long bus ride. Really enjoyed the trip! Thank you Jeremiah :) this is our first time joining a tour under EU, would join again in future.
Went for 12D9N adventures to Balkans with tour guide Miss Lynette Lee on 7 Oct earlier. She is great, always remind us to check our passport and be careful of our belongings as there might be pickpockets at the tourist attractions. She will inform us the itinerary daily and what to wear for the next day after updating us tomorrow’s temperature, as well as explaining patiently to us any questions/queries we have. Can really see her passion in her job, experienced & dedicated, always there to look out for us and be the last in line while on walking tours. Kudos to her, we had a very enjoyable & safe holiday, enjoying beautiful scenery with great tour guide & tour mates!
13D Italy,Switzerland,France + 3D Dubai 26 Sep to 11 Oct 2019 Tour Leader: Shi Qin (Pancake) This was our first time to join a travel group. We were hesitant at first coz we had no idea what the experience would be spending almost two weeks with a bunch of strangers. But we were absolutely blown away by this trip and those ”strangers” turned out to be some of the nicest people ever! There were 27 of us, aged between 6 and 60+. With such a diverse group, we anticipated that it would be quite a challenge for the tour leader to keep the entire group engaged and entertained. But hats off to Pancake who not only handled the necessities admirably, but went above and beyond to make sure each one of us was well taken care of. You can truly feel that she genuinely cared for the group. She patiently explained everything both in English and Chinese to break the language barrier. To be honest, we probably wouldn’t have enjoyed the trip as much without her. We missed her when we were in Dubai. :( Christian, our coach driver was commendable as well. He’s the nicest Italian we’ve ever met! Classy, professional and fun to be around with. The itinerary was tiring but every minute was worth it. You get to wake up every day in a different place. Although the hotel and food selections could still be improved. We were very happy with the tour destinations. We experienced spring, summer, winter and fall all in two weeks!
Review :11D8N Scandinavia Departure: 9 Oct 2019 Tour Manager: Xiao Loh (Steve Loh) This is our 2nd tour package with EU Holiday and the experience was great! Our tour manager, Xiao Loh is very competent and professional. Even before the commencement of the trip, he took the trouble and effort to inform us of the weather conditions there and to remind us to bring more warm clothings. He is also a very caring and thoughtful person. Knowing that there are two tour members' birthday fall in Oct , he organizes a small birthday celebration dinner for us. With his years of experience and knowledge in this industry, he provided good advices along the trip. It makes us feel comfortable and at ease throughout our journey. His time management and coordination with the local guides and driver was great. We truly enjoyed the scenic and historical places. EU Holidays should treasured this kind of employee with high level of professionalism and responsibility! Thank you to Xiao Loh for a job well done! I will surely recommend EU Holidays to my friends and family.
Tour: 11D8D Scenic Scandinavia Departure date:09-19 October 2019 Tour Manager:Steve Loh (小罗） Overall we enjoyed the trip, the itinerary was well planned and the scenery were spectacular, there was never a bored moments. The local tour guides were very professional and patient in their explanation and driver was very responsible and punctual in picking us up from our hotels and in ensuring our personal belongings were locked up safely in the bus. Our tour manager Steve was very kind and helpful... even before departure keep updating us on the temperature in scandi and reminding us to bring enough clothing to keep warmth. During the journey he even took extra steps to explained in english and mandarin to ensure that we understand and to beware of pickpocket during sightseeing. In addition it was sweet of him to treat us to a Chinese dinner and also to celebrate two of our tour mates' birthday and also help us to do the tax rebates at the airport. Hence two thumb up for EU. I was very pleased with their services and would surely join EU again and recommend it to my friends..
Just came back from the Adventures of Balkan trip with tour manager Anna. Good coverage, food and hotel. It would be better if it’s not so rushed and have more free time per destination. Special shout out to our driver Drazen. Very steady and smooth driver. Felt safe and comfortable though I’m sitting at the back of the coach for the entire trip. Lastly, big thank you to Anna for being such a wonderful tour manager.
Chu Yee Peh
Tour. Adventure to the Balkans Date. 09 to 20 October 2019 Tour Manager. Anne Ang. It was a enjoyable trip and the memories we built together will surely forever in our heart. All group members are nice. helpful and friendly . My father who had trouble with his knees and thus couldn't walk fast distance. Highly recommend and a great thank you to Anne Ang is friendly, patient, and helpful throughout the trip. We will definitely join EU again for our next trip.
13D10N Italy/Switzerland/France + 2N Dubai - 3 to 18 Oct 19. Tour Manager : Ms Rin Leow (小 玲) 1st time package tour with EU Holidays with hubby for our honeymoon. This amazing lady is committed to ensure not only our safety, but puts much responsibility on herself so that we will enjoy ourselves. For all that she has done, i really need to compliment her initiative on having to help everyone in the tour group to re-arrange the seats as it was all messed up (to our horror type of messed up) during the 2 flights from Paris to Dubai and from Dubai back to Singapore. Our Journey with Rin and Driver Simon --- April 2019, signed package with Rin: Her forthcoming and truthfulness on how tiring this trip will be as it's 2 1/2 pace had us mentally prepared for the trip. She is knowledgeable and gave us great insights on what to expect during the tour. She is prompt on our WhatsApp inquiry even a few weeks after signing the package. Sept 2019, briefing done by Rin. Good initiative by EU Holidays so that we will know what to pack and lookout for during the trip. Oct 2019: Driver Simon, we are blessed as he is friendly and jovial, he drove us to all locations safely. Rin is pro-active to help us take photos and even short videos with narrations. Even in the cold at Mount Titles and Jungfrau she took off her gloves so that we have ample photos to keep as memories. She accompanied one of our tour members till the wee hours in the hospital due to injuries but still showed professionalism the following day without showing how tired she was. The demographics of this group is wide from 12 years old to retirees and she looks after each and everyone of us with great care which i appreciate. This includes defending for the tour group on many occasions.
1st time joining 13D10N Paris/Switzerland/Italy + 2N Dubai from 3- 18/10/19. Tour Manager : Ms Rin Leow( 小 玲) Our first trip to Europe with EU tour and we had such good fun. A memorable trip, each day is never exactly the same as we travel from country to country, taking in the sights, listening to the stories; the history behind the various places shared by the local guides. Special thanks to our tour manager Rin Leow too, very responsible, she stayed with us throughout the trip and took care to ensure our safety, sharing with us good shopping tips and interesting facts about the different places and brands. Overall we had a lovely time. highly recommended both the tour manager Rin and the agency.
Liang Sheng Xiong
13D10N Paris/Switzerland/Italy + 2N Dubai on 3- 18 Oct 19. Tour Manager : Ms Rin Leow (小 玲) My first trip to Europe with my girlfriends and I would recommend EU Holidays. I would like to compliment our tour manager Ms Rin who took good care of all our tour members. Also thankful to her quick responsiveness and attentiveness when I sprained my leg. Our driver Simon in Italy and Switzerland is also very good and I would like to compliment him for ensuring our safety and helpfulness in taking care of our lugguage. Well done and good job Rin and Simon! Thank you very much.
Tour: 10D/7N Grand Train Tour Switzerland plus 2N Dubai Date: 1-12 October 2019 Tour Manager: Wang Jia Fu 2 years ago we travel with EU Tours to Norway and on the first day 10 of us were lost by the irresponsible tour guide. We are glad that we decided to give EU a second chance and met with a totally different experience and in spite of having my luggage broken on the first move by the train porters and in spite of the unappetizing food we had been given and despite the sun-tanned Glacier Express (aka Sunshine Express to us now).... we applaud the efforts and dedication of Wang Jiafu who really made the big difference and we enjoyed ourselves immensely. We will like to have other opportunities to join Jiafu's led tours again. We truly believe that the tour manager really makes a huge impact on the success of the tour.