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Testimonials

Testimonials




Tour: 13D10N Highlight of Eastern EuropeDate: 14th - 26th May Tour Manager: Sabastian MakI really enjoyed this trip. I was initially hesitant to book at EU travels because of the mixed reviews but our tour guide Sebastian, made it very enjoyable for us. I really liked the way he handled the ugly hotel we've had. He was so calm when customers were complaining because of the unpleasant customer service in the hotel. He made sure that we will be compensated and at the end, he managed to arranged something for us.Sebastian was really very pleasant. He ensures that we'll have our food first before having his. He sent us daily reminder to ensure that we will be prepared the next day. He prepared different stories/sharing for us everyday.Overall, me and my friend was very satisfied and happy with the trip. All the tour members were very punctual and considerate on time.I highly recommend EU Travel Holidays. The fact that they have cheaper rates than the competitors with equal service, it's worth trying! Just hope that their customer service staff in their office will be nice and more approachable. And, more time to spend in the outlet mall Thank you Sebastian


David Jo

  • Tour: 05EEMUCS14/19AY
  • Tour Manager: SEBASTIAN MAK
  • Date: 13/05/2019 - 24/05/2019

Tour: 11D8N Balkans DelightDate: 11-21 May 2019Tour Manager: Anna AngMany thanks to Anna for an enjoyable, safe and memorable experience. She is responsible, obliging and patient throughout the trip. Constantly reminding us to take care of our belongings.


Margaret Lim

  • Tour: 05EESJJS11/19LX
  • Tour Manager: ANNA ANG
  • Date: 10/05/2019 - 19/05/2019

We just come back from our Italy, Switzerland, Germany, France tour. Exhilarating experience, made possible by a professional, caring & knowledgeable tour manager Wang Jia Fu, who had taken every possible ways to Ensure our 15 days trip is well worth every penny. Good job.


Karen Chan

  • Tour: 05ECERPS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 15/05/2019 - 29/05/2019

Tour : 13D10N Italy , Switzerland & Paris + 2N Dubai ( 16 May 2019 – 31 May 2019 )Tour Manager : Wang Jia FuThank you Jiafu for leading our tour group and making our trip very memorable.Being our first trip to Europe, we felt very safe and secured travelling with you. You were very kind and considerate to our needs eg, Food restrictions and toilet breaks.Your constant reminders about our safety and surroundings made us feel very safe.Thank you for sharing so much of information about the places we visited. You are very knowledgeable and we learnt a lot from you.Appreciate your guidance on the tax refund claims, it made the process easy especially for first timers like us.Your time management was excellent!  You ensured everyone was punctual and we set off to the next destination on time.We will definitely share our experience with our friends and family.Thank you Jiafu for your patience and guidance. Looking forward to travel with you again.We are already planning for the next one Regards,Margis and family.


Margis Kuru

  • Tour: 05ECERPS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 15/05/2019 - 29/05/2019

Tour: 13D 10N Italy, Switzerland, Paris + 2N in DubaiDate: 16 - 31 May 2019Tour Manager: Wang Jia FuMy family and I would like to thank our tour manager, Wang Jia Fu, for making this trip memorable for us. We were impressed with his knowledge not only on the places we were visiting but in other aspects in life as well.He was able to keep us entertained during our bus rides and most importantly keeping the group safe from pickpockets with his constant reminders.We will definitely recommend him to our family and friends for their future guided holidays.Thank you once again Jia Fu and we wish you nothing but the best!


Jacqueline Lee

  • Tour: 05ECERPS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 15/05/2019 - 29/05/2019

Tour : 13D10N Italy , Switzerland & Paris + 2N DubaiDate : 16 May 2019 – 31 May 2019Tour Manager : Wang Jia FuI would like to thank Jiafu for making our first trip to Europe a safe and amazing one. We had a wonderful time. Even before the trip, he messaged us with details about what to prepare and what to expect from Europe. He fed us with important information so that we could be well prepared.During the entire trip he was very considerate. Gave us adequate toilet breaks and also informed us when the next toilet break would be so that we were prepared. He also gave constant updates on the weather and traffic so that we were well informed about our journey.I was very surprised how well planned he was. Whether it was hotel check ins or restaurant reservations, we never waited more than 10 mins. Everything was smooth and well organised.Thank you Jiafu for making our trip and memorable one. Hope to travel with you again.Regards,Castro and family.


Tess Roqueza

  • Tour: 05ECERPS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 15/05/2019 - 29/05/2019

Tour: 13D10N Italy , Switzerland & Paris + 2N DubaiDate: 16 May 2019 - 31 May 2019Tour Manager: Wang Jia FuMy family and I had an enjoyable and memorable holiday lead by Tour Manager, Wang Jia Fu.A day before visiting the places of attractions, he would brief us on the history of the places so it give us an idea of it and when we visit the places, we can understand and appreciate it more.Also with his superb planning, we always reached the hotels and waited less then 10 minutes to get the keys to our rooms. He also planned for our family rooms to be side by side or close to each other. I always heard him called the hotels in the coach to check that everything is in order before we reached the hotels.Jia Fu is also very caring and reminded us many times of pick pockets in Europe. With his reminder, it makes us to be very mindful at all times.We will strongly recommend Jia Fu as your Tour Manager for Europe trip. We will definitely use him if we visit other parts of Europe again.Good job, Jia Fu. Keep it up.


Francis Ling

  • Tour: 05ECERPS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 15/05/2019 - 29/05/2019

Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 16 May 2019 - 31 May 2019Tour Manager: Wang Jia FuI am very happy with the tour manager, Wang Jia Fu. He makes my trip very enjoyable and memorable.With Jia Fu good planning in advance, such as hotels, shopping, places of attractions, etc, it make me feel very relax and good.Jia Fu also keep on reminding us of the pick pockets which make us more cautious at all times.Well done to Jia Fu.


Liew Foo Hean

  • Tour: 05ECERPS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 15/05/2019 - 29/05/2019

We just came back from the Eastern Europe trip (14 May - 26 May). We would recommend our tour manager Sebastian which was really helpful and caring throughout our trip.


Kim Low

  • Tour: 05EEMUCS14/19AY
  • Tour Manager: SEBASTIAN MAK
  • Date: 13/05/2019 - 24/05/2019

13 days 9 nights USA East Coast + Canada17 - 29 May 2019Andy YuanI would like to sincerely thank our tour manager, Andy Yuan, for taking good care of us throughout our trip. He ensured that everything was well taken care of and it was really hassle-free for us thanks to him. I really enjoyed listening to his history lessons about the places we visited. His jovial personality makes him a pleasure to be around and we were constantly entertained by his jokes and facts about himself. He has really done a very good job and we appreciate the hard work that he has put in for us. It was a good first experience with EU Holidays and we would definitely be back for more! Thank you very much :)from: Kwok family


Kwok Pei Shan

  • Tour: 05USECSS17/19QR
  • Tour Manager: ANDY YUAN
  • Date: 16/05/2019 - 27/05/2019

Jeremaiah is an excellent Tour Manager, very organize and responsible with daily destination updates and information


Priscilla Wong

  • Tour: 05EEBALS08/19EK
  • Tour Manager: JEREMIAH TAN
  • Date: 08/05/2019 - 18/05/2019

13 days 9 night USA East coast + CanadaTravel date: 17th May - 29th May 2019Tour Manager: Andy YuanJust back from this wonderful trip and I can not wait to share this amazing trip before I even unpack my luggage. Firstly I would like to say BIG Thank you for our tour manager Mr Andy Yuan, He was simply the best guide we have met. His knowledge of every aspect of USA & Canada was amazing and his passion for nature and the environment really came through. He kept us entertained with fascinating facts about his career life. His humor and personality were exactly what was needed. He was constantly aware of the needs of each individual in the group and tailored his suggestions accordingly. We Really appreciate his hard work and I should say he done a very good job. I have Travelled with EU holiday since year 2016, they really Deliver what they promised, and more . Thank you very much for having arranged the magnificent trip we took and Yes, we will surely come back again to book our next holiday with EU holiday ! Kudos


Le Yuan

  • Tour: 05USECSS17/19QR
  • Tour Manager: ANDY YUAN
  • Date: 16/05/2019 - 27/05/2019

Frankly I’m a world traveler who does not like conducted tours at all! Surprisingly Hubby and I enjoyed this Baltic Tour ( 19 May to 28 May 2019) very much! Firstly it’s the group size : 19 is just nice! Secondly our Tour Leader, Luke Soh, does not rush us! We started off at 9 am most days!This is what I’ve to say about our Tour Leader... in a POEM using his name acronym :-L- Lively ( glad that he uses English to speak to us as we have 5 Filipinos in this tour! I’m monolingual and does not enjoy a tour in which the tour leader uses Mandarin just because the majority understands Chinese! )U -Understanding ( especially how the elderly behaves!)K- Kind ( even offering to pay the 30 cents for us to use non public toilets!)E- Enthusiastic ( thinking of getting us to join the next trip, eg Finland already!)S- Spontaneous( in using What’s App to send us the group photos taken on his Hp!)O -Obliging (he offers to do little favors for us)H- Helpful ( especially with our heavy luggage and offering to take photos for us so willingly!)At every scenic spot we’ll hear a cherry call from Luke: “Who wants to take photos? Come come I take!” 


Linda Chan

  • Tour: 05ENVNOS19/19LO
  • Tour Manager: LUKE SOH
  • Date: 18/05/2019 - 27/05/2019

Name of tour: 13D Highlights of Eastern Europe. Departure Date: 14 May 2019.Tour Manager: Sabestian Mak.Just returned from a wonderful trip. Sabestian is very jovial and very knowledgeable. During the long bus journey, he shared with us the many tours organised by the company, from USA tour to Russia tour and to Western Europe tour.Every night back at the hotel, he would text us the details for the next day, like the morning call, breakfast time, departure time, temperature of the day etc.During meal time, he would make an effort for families to be seated together.He is also very helpful. Back in SG at the airport, he helped to take our large and heavy luggages from the conveyor belt.Thanks to Sabestian, our group was well taken care of and we had the most wonderful trip.We really hope that for our next tour, he could be our tour manager again.


Ooi Hooi Cheng

  • Tour: 05EEMUCS14/19AY
  • Tour Manager: SEBASTIAN MAK
  • Date: 13/05/2019 - 24/05/2019

Name of tour: 13D Highlights of Eastern Europe. Departure Date: 14 May 2019.Tour Manager: Sabestian Mak.We have joined EU Holidays on their Europe tour numerous times. For our current tour, there was a total of 30 pax.What impressed me the most was that from day one, Sabestian remembered our names and within a few days he was able to link the names to the faces.Our bus rides were never boring. Sabestian shared with us the itinerary of the day and how to keep ourselves safe from pickpockets.He gave us clear instructions on how to get our tax refund at the airport.Sabestian is by far the best tour manager we have come across. We hope that for our next tour, we could have him assigned to us.


Emmeline Ooi

  • Tour: 05EEMUCS14/19AY
  • Tour Manager: SEBASTIAN MAK
  • Date: 13/05/2019 - 24/05/2019

11D Europe + 2N Dubai - a big thank to our r manager Rin Leow. Rin always keep all updated on the WhatApp grp chat on our daily morning call, checkout timing etc.She also ensured our safety and comfort thought-out our journey. My family and friends had an enjoyable trip with so much fun and laughter.Special thanks to Rin for giving us surprised bday treats and EU Holidays for this well planned itinerary.


Elsie Chan

  • Tour: 05ECCHLS14/19EK-D
  • Tour Manager: RIN LEOW
  • Date: 13/05/2019 - 26/05/2019

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