Joey of our 11 days Scandinavia. Mktg and Planning can review strategic changes to make the Scandinavia Tours more interesting and appealing. Having said that, our Tour Leader Joey was very warm, friendly sincere and helpful.Joey is patient and tolerant of all her charges in the Tour grp.....and has a huge humour and bagful of jokes to cheer us all up daily thru out our tours.More and better quality hotels and dinners could be contracted by EU Mktg ans Sales Dept.....as our stay at Quality hotel was way below all our expectations. Will tarnish the reputation of EU.....if this 2 nights stay here continue for all future grps from Singapore

Tour : Adventure to Balkans Tour Departures: 02 -13 Oct 2019 Tour manager : Ann Soo The entire trip was seamless and there was never a bored moment. The itinerary was well planned and there was never a rushed moment. Ann our tour leader was very engaging. She was informative and helpful, always reminding us to be vigilant of our surroundings and to take note of pickpockets. She was also always on the lookout for other people beyond the group who may be targets of pickpockets. This is a very selfless act which must be commended. Further to that, she always ensures that everything is done with much professionalism, and she made sure to take care of everyone in the group. It was a wonderful trip and everything went smoothly! we had a wonderful holidays. Thanks to Ann Soo and EU holidays.

Name of Tour : 11D 8N GREAT CAUCASUS Tour Dates: 9th - 19th Oct 2019 Name of Tour Manager : Jacky Chew I just returned recently from the above tour to Azerbaijan, Georgia & Armenia. Very interesting trip, nice weather and we have a very good Tour Manager - Mr Jacky Chew. Jacky is a very friendly, considerate and helpful Tour Leader and during the trip, he took special care of one of our tour members who is an Ah Ma. He paid special attention to help her in getting around the places of interest and he is kind enough to distribute sweets to all tour members every morning. Prior to the trip, he shared with us, very useful information about crossing the border to Georgia. During this trip, He also extended great assistance in carrying her luggage across the border from Azerbajan to Georgia. Much appreciated by Ah Ma. As for the Hotels - we were not informed of the change of 2 hotels for 2 nights in Armenia nor the reasons for the change. This came as a total surprise to us. Very important for Operations Dept in EU SIN or the Operations staff in the respective countries to keep Tour Mgr updated of any change and reason for change and thereafter, all Tour members must be informed accordingly. We received the confirmed list of hotels on 4th Oct and we departed early hours of 10th Oct. Should there be change in the hotels, we would of course expect to be kept informed in advance of the change rather than on the night of check-in, we were totally surprised of the change to another hotel. However after much discussions, this matter has been amicably resolved. Overall the trip has been enjoyable for all of us . Cheers Kathy

We just came back from our holiday from 9-19 October 2019 from Azerbaijan, Georgia and Armenia

Tour : 12D9N Adventure to the Balkans ( 13 - 24/10/2019 ) Tour Leader - Paul Tee My family would like to thank you Paulfor leading this trip. It was a wonderful experience and enjoyable journey. We look forward to meet you again. Well done Paul!

Central Europe + Dubai 18/9-4/10/18 Tour Manager: Gary Teo Adventure to Balkans 2-14/10/19 Tour Manager: Ann Soo We enjoyed both trip so much with warmest, friendly and pleasant tour managers. Both of them make our trips filled with laughters and great memories! Thumbs up

11D8N Balkans Delight Departure Date : 12 Oct 2019 Tour Manager : Darien Tang It was a fun and memorable for my family trip though this is the first time I joined EU Holidays for the packaged tour after recommended by my colleagues and friends who joined for couple of times with positive reviews too. Darien really took good care with us since the firstnday we departed and the last day when we landed in Changi Airport. Everyday there will be introduction messages received in group chat for the background of the places which we going to visit and enable us to have better understanding on the historical and cultural of the places of interest. Nevertheless, Darien will always remind us to be aware and careful on the pickpockets before we stepped down from the coach and even will help us keep a look out during walking tour. Crossing borders also smooth due to all the detailed guidance and proper info provided by Darien.All these extra miles steps really make us to feel safe ans comfort throughout the trips. Thanks to Darien's dedications to the group which built the strong bond among the group members throughout hese 11 days. Definitelty will recommend EU Holidays with Darien as tour manager due to the passion and depth knowledge sharing which we experienced it.

12-23/10/2019 , 12D9N ADVENTURE TO THE BALKANS. Tour Leader Jeremiah Tan Wendy and I had a wonderful memorable trip to the Balkans. In my years of travel, this is the best tour I ever have had. And all thanks to our excellent Tour Leader Jeremiah Tan. He was well organised, caring, helpful and responsible all the way. He has a good sense of humour, keeping the group lively and enjoyable from the start of the journey to the end. I will not hesitate to recommend EU Jeremiah Tan to my friends.

Tour: 10D7N Grand Train Tour of Switzerland 1 Oct to 9 Oct 2019 Tour Manager: 王家福（Jiafu) My wife and I went for the above tour and we thoroughly enjoyed our trip. Our tour manager Jiafu is very hardworking, resourceful, caring and professional. He provided excellent services to the group throughout the trip. We will book our future trips with EU again and hope that Jiafu will again be the tour manager.

My Sister in law and I enjoyed this trip very much as the tour leader Jeremiah is very professional in his field. He’s also quick witted. There’s no dull moments during this trip as he’ll entertain us with jokes, shared experiences etc. Glad that we joined this group In future, we’ll join EU holidays if time permits. Hope EU will treasure staffs like him

I would like to compliment Adeline Ong, the tour manager for Greece tour departure date on 11 Oct 2019. Adeline is the most responsible tour leader that I have come across. When we returned to Changi Airport, she stayed behind to ensure that all of us have collected our luggage. Most tour leaders would forget about providing service after collecting tips. She is the only one who takes care of us from beginning to the end of the trip until we returned to Singapore. She even went the extra mile to carry the heavy luggage from the racks in the ferry of some of our tour group members who came down late.

参加129N Adventure to the Balkans 这个行程 能遇到到. Jeremiah Tan 这位风趣幽默，全程都对团负责任照顾非常开心！

Jeremiah EXCELLENT! Caring m, concern and very helpful!

Jeremiah is our Tour Manager & this is our luck. Jeremiah is a definite gain to EU Tours. His wonderful sense of humour is a plus point & again a definite gain & asset to his employer EU Tours. My/our next tour with EU Tours, we will definitely request for Jeremiah to be our Tour Manager. Yes, Jeremiah here we come. Thx a zillion!!! for making our trip such a fun & memorable one. Jeremiah, keep it up!

Jeremiah is awesome! Thank you for a memorable n wonderful experience . You always go the extra mile for everyone on this trip, you are such a great tour manager! You bring so much joy to everyone of us, wishing you all the best in life!

I really enjoyed the 12D9N new adventure to the Balkans..i am so blessed to have a awesome tour manager to follow me throughout the trip..Jeremiah is definitely an asset to the EU holidays..I have been to several tour trips with several tour managers but frankly, Jeremiah is so far the best tour manager I have encountered..Jeremiah really made my trip a really an unforgettable. I am so thankful and will definitely look forward to more tour trips with EU holidays! thank you once again Jeremiah..