June 2019 Italy Switzerland France + Dubai Tour Manager: Tammy Tan Thankful for a great experience on our first trip with EU. Tammy is a very experienced guide and it has been an enjoyable trip. She will go the extra mile to help us. Swap the itinerary accordingly, so that we do not waste unnecessary time on travelling. She also bought drinks, fruits and even provide sun block for us for the safari trip. A very thoughtful guide. Keep up the good work!
15D Europe Discovery tour Tour Guide - Jong Foo We really enjoyed the tour and everything was amazing. Tour manager was very helpful and patient as well as entertaining. Thanks you very much Jong.
It gives me great pleasure to feedback to your organisation on our recent above trip. This is our second European trip with EU Holidays and we must say it was indeed a great joy and comfort to know that both our trips were indeed made without any regrets and mistakes.Notwithstanding the scenic and historical environments of the Scandinavian countries, the entire tour was certainly very enthusing and fulfilling throughout. All these will not have been possible without the excellent and talented care of your tour manager, Ms Alyce Shieh Wai Yeng. She was so conversant and fluent in her languages in explaining the various landmarks so much so everyone in the tour was so pleased and comfortable with. Besides, she was also very caring and organised ensuring that every needs of the paxs are well taken care of . It was indeed very seamless and smooth throughout the whole journey that we truly enjoyed. It was certainly a great piece of work that she had done and executed. We will be certainly looking forward to your organisation once again for our next European trip. EU Holidays must be indeed fortunate to have a talented and efficient staff to manage such a sizeable group.Please share this well-deserved compliment and our heartfelt thanks to Alyce Shieh .Thank you RegardsBenny Quek Kim Chee
11D8N Scenic Scandinavia 20-30Jun19, led by Alyce Shieh. My recent trip has been a very enjoyable and i like the attractions that were arranged in the itinerary, which consisted of different aspects including visiting UNESCO sites, palaces, scenic fjords, magnificent waterfalls, mountains and main attractions in Denmark, Norway and Sweden. Our tour manager, Alyce Shieh provide us with information relating places we visit...she is very candid and made sure we ate well and settled down during meals time and rest well despite jet lag for some people, she share her personal tips to overcome jetlag! She took the initiative, out of her own pocket, to buy individual packed delicious “bak Gua” and biscuits from Singapore for our tour group to temporary cure homesickness. During the trip, my finger nails cracked due to dry weather, Alyce sent nail clipper to my hotel room, very sweet of her! She made sure logistics are well arranged with the local driver and other stakeholders, ensure smooth schedule to fully cover planned itineraries. All these collective efforts and nice gestures are appreciated! Alyce is sincere, responsible, knowledge and understanding. She provide very good advice, be it meals, shopping (local popular brand’s here In Scandinavia), our safety etc. She is very jovial, positive and full of energy that made the journey enjoyable. Keep up the great work!! Thumbs up for Alyce’s professionalism. Well done, EU!
Scenic Scandinavia 20 - 30 Jun 2019 led by Alyce Shieh. The places are very beautiful and mesmerising especially Norway’s spectacular fjords, glaciers and waterfalls and mountains. When the water is still, the mirror image is so amazing that you can really tell at one instance which side is real and virtual. We usually wooing to wake the rest in the coach not to miss the chance to admire great scenery. I made a few great friends with similar interest in this trip. Alyce is a steady and cautious tour leader to ensure the trip is smooth and in time. She mingled with the groups well and share her travelling experiences. Though i kept complaining the photo stops is too little and short but i must respect the tight schedule and Alyce and driver required adequate rest and tight traffic rules. All these made a lasting impressions on me. Keep it up! EU and Alyce! Please continue to bring us good trip at affordable price!!!!
Re: Russia n 3 countries Baltics June 6-20 with Tour Manager Luke Soh. Luke is a young n promising Tour Manager. He is helpful, caring n attentive guy. We enjoyed very much the trip under his guide. Thank you Luke... hope to see u again in future trips with EU .
13D10N HIGHLIGHTS OF EASTERN EUROPE from 12/6/2019 to 24/6/2019 Trip itineraries were extensive and interesting though they were ‘touch’ and ‘go’. The entire tour was well managed by our experienced TM Jeremiah Tan and everything ran smoothly like a clockwork. The meals catered were acceptable. However we ran into problems with our hotel room in Krakow, Poland. Initially, we were assigned a flooded bathroom which was subsequently changed to another room rejected by one of our families in our travel group due to faulty door lock. Unknowingly, we accepted the swap and experienced a break in on the second night of our stay. Fortunately the ironing board left at the door entrance ironically saved us as the commotion woke us up and the assailants fled after we shouted at them! On the subsequent nights in other hotels, some families used the room furniture as well as their luggage to reinforce the room security. In view of what had occurred, we hope that EU Holidays will seriously consider the replacement of that particular hotel in Krakow as it had certainly compromised with the safety of our fellow EU travellers. In this way, everyone can embark on the tour with a peace of mind and greater sense of security!
I would like thank EU holidays for the family holiday to Europe & Dubai around June holidays. I would like to extend my special thanks to Philip (Tour Leader), who not only made our trip wonderful, but amazing too. He is very knowledgeable and absolutely to good to be true. His passion towards his profession was commendable, very caring and instrumental in handling every single request or issues of the passengers with left no stone unturned. His gesture of goodwill and the way he cautioned us, I doubt we couldn't have done any better than him. Truly from bottom of my heart and on behalf of my wife & kids, would like to take a moment to appreciate Philip for all his guidance throughout our holiday. Wish him and EU holiday all the very best and looking forward to travel with EU holidays in near future.
Joined 15D 12D EUROPE DISCOVERY TEAM LEAD BY JOHN FOO Date 14th June to 28th June Special thanks to your company to have John for us . 1) He is prompt in providing info and advise before trip 2) Constant reminding of trip few days before 3) Kept us entertained during long hours of bus ride 4) Constant update of programmes for the day and after 5) Always remind us of safety against pick pocket 6) Clear instructions of where , how and when to move around place of interest 7) Kind and helpful towards group members and would even help to give advise for other tourist 8) Show passion in his work 9) Even follow up after the trip , never had such a wonderful tour manager before . Overall , me and family enjoy the trip very much . 9/10 ... Keep up the good work John .
We have a really wonderful and memorable EU Eastern USA and Canada trip from 14-26 Jun 19 under a very professional, interactive and caring tour guide and manager . Not only we have delightful experiences , scenery and itinerary visiting cities NY, Boston , Washington DC, Quebec, Montreal and Toronto , we enjoyed the camaraderie among tour members who became friends and clear and humorous story-telling and narratives of places and its history under very experienced and capable Tour guide Andy. We particularly admire his “going the extra mile” for one of the tour members to arrange for her return to Spore due to a urgent family matter and his steadiness in managing urgency. Overall , my wife and myself will strongly recommend EU Holidays for a group tour as all the cares of Hotels, travel , itinerary , food and enjoyment will be well taken care of . Gideon and Judith
Kek Shoong Yong
I joined EU holidays on 18/04/2019 to 28/04/2019 to Santorini n Mykonos. ( Greece) Unforgettable trip. Beautiful Santorini n Well trained tour manager Jimmy Lau. He is very helpful, responsible n professional tour manager. EU Holidays
15D14N Europe discovery tour, departed 14 - 28 Jun 2019. John Foo our tour guide has shown himself to be a very passionate and true veteran in his industry. He was caring, shared tonnes of knowledge of each countries we went (7 total we went), he ensured we all were safe (constantly), took care and went beyond expectations in looking into our needs. He took every initiative possible in ensuring each individual needs were his priority and attended to (sometimes I wonder how he does that!). He shared his jokes and humour in trying to engage us and was an excellent guide to trust and follow. It was my first time in Europe and it will definitely be a special memory I’ll keep for the rest of my life. Thank you John!
Tour name: 13D10N Highlights of Eastern Europe Departure date: 12 June 2019 Tour leader: Jeremiah Tan This is our 2nd trip with EU. What we love are these 3 things: 1. Amazing tour leader 2. Nice hotels 3. Comprehensive itinerary This round, we have Jeremiah Tan as our tour leader and I must say that his very entertaining jokes and stories helped made the entire trip a really enjoyable one. He made sure to make us laugh daily.
Our tour manager, Donovan Ong, brought us on 11D8N Balkan Delight to Southeastern Europe and he treated all of us exceptionally well. He is patient, helpful and polite to everyone of us. We love the way he joins in as our family, and other families as well. He brought Singapore snacks, chilli, and other goodies which he bought when he went for his own holiday. We are extremely well-fed and well taken care of throughout the entire trip. Glad to be in Singapore safe and sound, and also made a whole new bunch of friends:)
I have just come back from the 11 days 8 nights Europe + 2 N in Dubai from 12 June 2019 to 24 June 2019. This have been a very interesting and enjoyable trip. I would like to compliment our tour manager Ms.Susan Tan . She took great care of us, a group of 24 pax including children and a few elderly. We are impressed with her excellent customer service she provided. She was helpful and attentive to the needs of each and everyone. We hope EU holiday will continue to engage Susan Tan, our good tour managers Thanks.
Recently, I have engaged EU Holidays for 15D12N Europe Discovery tour from 14 Jun 19 to 27 Jun 19...I personally wish to compliment our tour manager John Foo for being helpful for arranging transport from hotel to airport for our extended trip...He is also being considerate by giving us constant reminder to be extra alert & careful of pickpockets & the necessary items to bring for weather conditions in Europe...