Great itinerary, excellent tour manager.. A BIG shout out to Christton

DEP: *21-11-2023*TOUR NAME: *10D7N WINTER ADVENTURE IN FINLAND + NORWAY KING CRAB SAFARI* TOUR MANAGER: *LU SING WEN* - Extremely joyful and kindhearted lady , Thank you so much for this thrilling and wonderful tour !!!!!

DEP: *21-11-2023*TOUR NAME: *10D7N WINTER ADVENTURE IN FINLAND + NORWAY KING CRAB SAFARI* TOUR MANAGER: *LU SING WEN*- Very kind , caring and fun lady

Tour Manager : Lu Sing WenTour name : 10D7N Winter Adventure in Finland + Norway King Crab SafariTravelling date : 21 Nov 2023 - 30 Nov 2023Able to see northern light was 1 of my wish in this life.. so decided EU will be the 1.. yes.. the choice was right.. our Tour Manager; Lu Sing Wen. a very detail and caring lady, tell us all things we need to look out for.. things we need to pay more attention. She took good care of the whole group include elderly and children. while waiting for Northern light,  she will be the first person to wait in the cold for the lights.. really very thankful for her effort. The whole trip was a happy, enjoyable with good memories holiday. Sing Wen, thank you very much.. we enjoyed this holiday with you.

Tour Manager : Lu Sing WenTour name : 10D7N Winter Adventure in Finland + Norway King Crab SafariTravelling date : 21 Nov 2023 - 30 Nov 2023Thank you so much to our tour manager Lu Sing Wen for the wonderful tour to Finland and Norway! Your friendly and approachable demeanor put us all at ease, and we felt like we were exploring the city with a friend. Your passion for the city and its history added so much to our experience. You were so knowledgeable and friendly, it really made our time there special! Your sense of humor and easygoing attitude made the tour a real pleasure and I truly appreciate all the time you spent with us.I will definitely recommend your services to my friends and family and I can’t wait to take another tour with you in the future!

10D7N Winter Adventure in Finland + Norway King Crab Safari with tour manager Lu Sing WenDeparture date: 21/11/23I would like to express my gratitude to our tour manager: Lu Sing Wen!Our vacation would not have been as exciting if we did not have a tour manager like Sing Wen. She is experienced, knowledgeable, friendly and approachable! She would go extra miles to help out for those who are needed. Her care for the vulnerable are undeniably excellent. She is very dedicating, I noticed her hand turned freaking red in such an extreme weather, but she still tried her best to make sure we have decent photos with her lens. I’m blown away by her photography skills!We were also blessed with the Mother Nature - Northern Lights 3 days in a row. (Another bucket list ticked off )Big thank you to Sing Wen for teaching us how to chase for the Northern Lights, and sharing with us her knowledge about Northern Lights!I'm truly amazed by her passion in this industry. We were fortunate to have someone like her as our tour manager. Thank you for making this such a memorable experience. Hope to have her as our tour manager again if we are signing up the next trip with EU!!Mun Ping

10Days 7Nights Winter Adventure in Finland + Norway King Crab Safari (21st Nov - 30th Nov 2023) It was an anticipating trip hoping that once in my life time I would be able to see Aurora with my own eyes.  It was indeed a dream come true, all thanks to our Tour Manager, Sing Wen. She diligently monitor the daily KP and when Northern lights appear, she would immediately called out to all to view the spectacular moments. It is also very warm and heartening to see the extra care & attention she shown to the more elderly tour mates. She is also a very detailed person who will whatsapp everyone on the daily itinerary and always reminding us to ensure that we are fully kept warm.  She is such a warming person who even go to the extent to inform us on our baggage belt number upon our arrival back in Singapore even though she's in Finland. She also reminded us to double check our luggage and to file for damage claim if any. Thumbs up Sing Wen

Tour : 13D10N Italy Swiss Germany France Departure : 16th Nov 2023Tour Manager : Joe TehOur tour with EU Holidays was led by Joe for the 13D10N Italy, Switzerland, Germany and France tour.Joe is one of the best tour manager we have been with, very friendly and patient with the group. He was very informative and knowledgeable throughout the trip, and always make sure our safety comes first and always prompting us to look out for our valuables and family members before we leave for the next location.He was also very responsive to questions and would always update us on the itinerary and weather forecast to keep us aware during the whole trip. We would like to sincerely thank Joe for giving us such a wonderful holiday experience in Europe!We hope that our future tour with EU will be led by Joe too! :)

We went for 10 days 7 nights  Winter Adventure in Finland + Norway King Crab Safari on 21 Nov 23 to 30 Nov 23 with our experience Tour Manger Sing Wen. Our Tour Manger Sing Wen is caring, friendly, knowledgeable and experienced. She always made sure our group are warm enough and remind us to keep warm every day throughout our trip. Everyday she will send out information needed for our day & night tour. This trip is perfect and enjoyable with caring Sing Wen & our wonderful tour group.

10Days 7Nights Winter Adventure in Finland + Norway King Crab Safari (21st Nov - 30th Nov 2023)Had an enjoyable holiday in Finland. Our TM Sing Wen had been most patient, caring and go all out to ensure we had a smooth and enjoyable trip with wonderful memories. Was lucky to see the northern light, thanks to Sing Wen who had diligently monitor the solar and knock on everyone’s door when Ms Aurora appears. She is experienced n knowledgeable and kept updating the group on the weather and places to visit on daily basis.Hope to travel with her again in our next trip…to Pakistan?

Thumbs Up to our tour manager Connie Hay, who definitely deserves a FIVE stars rating. A very big thank you to Connie for always going the extra mile during our Switzerland trip. Besides being attentive, responsive as well as sharing with us the itinerary details, what to eat/ buy/ look out for the day, most importantly, Connie assisted us in taking nice family or group photos. We will definitely look for you should we go for another Europe trip in 2024!

Our 11D 9N tour to Switzerland was very enjoyable. We were blessed with snowy weather and thoroughly enjoyed sledging in the snow. The places we visited were beautiful and interesting.Our tour manager Connie Hay was an extremely efficient tour guide. She tried her best to plan the day where we had sufficient time to visit the beautiful Christmas markets in Switzerland too.Connie definitely did her very best so that everything went smoothly for us, enabling us to enjoy our trip.Thank you Connie

13D10N ROMANTIC ITALY (24Nov - 6Dec)Tour Manager: Joey NgLocal guides: Majority of them who guided the several City tours were good and knowledgeable.Meals: Our best meal would have to be the Florentine steak and pizza in Florence!Our first time travelling with EU and thought it was a pretty good experience. A pity one of the optional tour at Capri Island was cancelled due to weather and sea condition. Thankfully, our tour manager Joey was quick to arrange an alternative for the day, which allowed us the opportunity to visit the Naples where we had one of the best Neapolitan pastry Sfogliata at a famous Pasticceria: Scaturchio. (Recommended by local guide Natasha!)Frankly speaking, a group of 32 pax can be quite challenging for any tour manager to manage. We are blessed and thankful to have such an experienced Tour Manager with us on the trip who ensured the safety of all and took care of every nitty gritty things.Throughout the trip, Joey would provide daily weather updates, briefed us on activities for the day, gave gentle reminders and food recommendations whenever meals were on our own, and was the unofficial photographer for the group. We also appreciate that she took the initiative to propose some shift in itinerary due to the winter season, just so we could get the best pictures and experience before nightfall.As a tour manager, Joey definitely went above and beyond the call of duty and is one who would go the extra mile for her guests. Joey 谢谢你, 辛苦了。

Our Tour Manager Connie Hay is an exceptional Tour Manager that made our Switzerland Dream comes true. Truly grateful for what she did for this trip. She made every day of the trip enjoyable and memorable for us. Her sense of humour also made the trip a lot more enjoyable. She is also very caring to every person on the trip.

We had a great experience with tour manager Joey Ng and driver Stefano for our Romantic Italy trip!Joey ensured we were safe with her reminders to always be alert of pickpockets, and she was an expert problem solver, as she always patiently came up with solutions whenever we approached her with an issue. She skillfully adapted the itinerary after noticing that it got too dark at scenic locations to take photographs, and ensured that the scenic sights were at the start of the day and things that didn’t require daylight like shopping were pushed to the evening. She is so friendly and accommodating, and takes wonderful pictures for us that we will cherish!Together with Stefano and all the local guides, we felt that we were in good hands for the entire trip and enjoyed ourselves immensely!

DEP: *30-11-2023*TOUR NAME: *10D7N WINTER ADVENTURE IN FINLAND + NORWAY KING CRAB SAFARI*TOUR MANAGER: *LU SING WEN*I would like to express my gratitude to our tour manager Lu Sing Wen with 5 star services.Sing Wen is experienced, knowledgeable, friendly and approachable.She would go extra miles to help out everyone. Her hand turned freaking red in such an extreme cold weather, but she still tried her best to make sure we have good memories and photos.Big thank you to Sing Wen.