Re: Russia n 3 countries Baltics June 6-20 with Tour Manager Luke Soh. Luke is a young n promising Tour Manager. He is helpful, caring n attentive guy. We enjoyed very much the trip under his guide. Thank you Luke... hope to see u again in future trips with EU .
13D10N HIGHLIGHTS OF EASTERN EUROPE from 12/6/2019 to 24/6/2019 Trip itineraries were extensive and interesting though they were ‘touch’ and ‘go’. The entire tour was well managed by our experienced TM Jeremiah Tan and everything ran smoothly like a clockwork. The meals catered were acceptable. However we ran into problems with our hotel room in Krakow, Poland. Initially, we were assigned a flooded bathroom which was subsequently changed to another room rejected by one of our families in our travel group due to faulty door lock. Unknowingly, we accepted the swap and experienced a break in on the second night of our stay. Fortunately the ironing board left at the door entrance ironically saved us as the commotion woke us up and the assailants fled after we shouted at them! On the subsequent nights in other hotels, some families used the room furniture as well as their luggage to reinforce the room security. In view of what had occurred, we hope that EU Holidays will seriously consider the replacement of that particular hotel in Krakow as it had certainly compromised with the safety of our fellow EU travellers. In this way, everyone can embark on the tour with a peace of mind and greater sense of security!
I would like thank EU holidays for the family holiday to Europe & Dubai around June holidays. I would like to extend my special thanks to Philip (Tour Leader), who not only made our trip wonderful, but amazing too. He is very knowledgeable and absolutely to good to be true. His passion towards his profession was commendable, very caring and instrumental in handling every single request or issues of the passengers with left no stone unturned. His gesture of goodwill and the way he cautioned us, I doubt we couldn't have done any better than him. Truly from bottom of my heart and on behalf of my wife & kids, would like to take a moment to appreciate Philip for all his guidance throughout our holiday. Wish him and EU holiday all the very best and looking forward to travel with EU holidays in near future.
Joined 15D 12D EUROPE DISCOVERY TEAM LEAD BY JOHN FOO Date 14th June to 28th June Special thanks to your company to have John for us . 1) He is prompt in providing info and advise before trip 2) Constant reminding of trip few days before 3) Kept us entertained during long hours of bus ride 4) Constant update of programmes for the day and after 5) Always remind us of safety against pick pocket 6) Clear instructions of where , how and when to move around place of interest 7) Kind and helpful towards group members and would even help to give advise for other tourist 8) Show passion in his work 9) Even follow up after the trip , never had such a wonderful tour manager before . Overall , me and family enjoy the trip very much . 9/10 ... Keep up the good work John .
We have a really wonderful and memorable EU Eastern USA and Canada trip from 14-26 Jun 19 under a very professional, interactive and caring tour guide and manager . Not only we have delightful experiences , scenery and itinerary visiting cities NY, Boston , Washington DC, Quebec, Montreal and Toronto , we enjoyed the camaraderie among tour members who became friends and clear and humorous story-telling and narratives of places and its history under very experienced and capable Tour guide Andy. We particularly admire his “going the extra mile” for one of the tour members to arrange for her return to Spore due to a urgent family matter and his steadiness in managing urgency. Overall , my wife and myself will strongly recommend EU Holidays for a group tour as all the cares of Hotels, travel , itinerary , food and enjoyment will be well taken care of . Gideon and Judith
Kek Shoong Yong
I joined EU holidays on 18/04/2019 to 28/04/2019 to Santorini n Mykonos. ( Greece) Unforgettable trip. Beautiful Santorini n Well trained tour manager Jimmy Lau. He is very helpful, responsible n professional tour manager. EU Holidays
15D14N Europe discovery tour, departed 14 - 28 Jun 2019. John Foo our tour guide has shown himself to be a very passionate and true veteran in his industry. He was caring, shared tonnes of knowledge of each countries we went (7 total we went), he ensured we all were safe (constantly), took care and went beyond expectations in looking into our needs. He took every initiative possible in ensuring each individual needs were his priority and attended to (sometimes I wonder how he does that!). He shared his jokes and humour in trying to engage us and was an excellent guide to trust and follow. It was my first time in Europe and it will definitely be a special memory I’ll keep for the rest of my life. Thank you John!
Tour name: 13D10N Highlights of Eastern Europe Departure date: 12 June 2019 Tour leader: Jeremiah Tan This is our 2nd trip with EU. What we love are these 3 things: 1. Amazing tour leader 2. Nice hotels 3. Comprehensive itinerary This round, we have Jeremiah Tan as our tour leader and I must say that his very entertaining jokes and stories helped made the entire trip a really enjoyable one. He made sure to make us laugh daily.
Our tour manager, Donovan Ong, brought us on 11D8N Balkan Delight to Southeastern Europe and he treated all of us exceptionally well. He is patient, helpful and polite to everyone of us. We love the way he joins in as our family, and other families as well. He brought Singapore snacks, chilli, and other goodies which he bought when he went for his own holiday. We are extremely well-fed and well taken care of throughout the entire trip. Glad to be in Singapore safe and sound, and also made a whole new bunch of friends:)
I have just come back from the 11 days 8 nights Europe + 2 N in Dubai from 12 June 2019 to 24 June 2019. This have been a very interesting and enjoyable trip. I would like to compliment our tour manager Ms.Susan Tan . She took great care of us, a group of 24 pax including children and a few elderly. We are impressed with her excellent customer service she provided. She was helpful and attentive to the needs of each and everyone. We hope EU holiday will continue to engage Susan Tan, our good tour managers Thanks.
Recently, I have engaged EU Holidays for 15D12N Europe Discovery tour from 14 Jun 19 to 27 Jun 19...I personally wish to compliment our tour manager John Foo for being helpful for arranging transport from hotel to airport for our extended trip...He is also being considerate by giving us constant reminder to be extra alert & careful of pickpockets & the necessary items to bring for weather conditions in Europe...
Re_ 13D9N Best of Eastern USA + Canada 14June19 to 26June19I was on this tour but unfortunately I needed to cut short my trip because of an emergency family matters. Andy is so willing to help me to get an air ticket to fly me back to Singapore. He tried his very best efforts and even withdraw cash for me in case I need to purchase the air ticket. He is very professional and calm in handling such unforeseen circumstance. I felt very comforted by his assuring actions and words. Indeed a job well done by Andy.Your SincerelyJenny Lee Chui Lianp/s : Andy, thank you very much:)
Hi, May we take this opportunity to thanks our Tour Manager, Susan who is friendly, approachable and genuine tour guide. She is fun and resourceful and full of passion for her job.Susan is more than a tour guide, whom she treats her group members like close friends and family members.Unfortunately but blessed in disguise my backpack was pickpocketed under my mum care in Armstadam only on our last day in Europe. I was saddened by the incident at the same time grateful by Susan kind gesture to volunteer to help to take care of my mum who can't afford to travel alone due to her health issue while my daughter and I managed to go Brussels Embassy to retrieve our DOI, in lieu of passport that facilitates our return to Singapore safely the next day. Thanks again for our fruitful and memorable Europe trip.Shall recommend my friends in future to engage EU tour for Susan to be their tour manager. Best Regards Principal Madeline Leong & Family
Tour : 11D8N Scenic Scandinavia Departures: 14 June 2019 Tour manager : Maybelle Phua My family just returned from a trip with EU holidays to Scandinavia, and is really pleased with the wonderful service provided! Our tour manager, Maybelle Phua, was experienced and well-read, and did a wonderful job of introducing us to the history of the various places we visited. Fun-loving and caring, our group indeed felt blessed to have her as our tour manager. Our Coach Captain, Margos, was also a very experienced driver and extremely professional, skipping lunch just to ensure he'd be alert when he knew he'd be driving us through a steep mountain road that afternoon! The hotels were decent (even those on the mountainous regions, though basic in amenities, were very clean and well maintained), and itinerary was really good! The prices were also reasonable :) We'd definitely consider travelling with EU Holidays again
Amy Tan Jing Ying
11D8N SCENIC SCANINAVIA 14 - 24 JUNE 2019 TOUR MANAGER : Maybelle Phua GOOD ITINERARY, HOTEL ACCOMODATION, COMFORT DRIVE, SMOOTH AND EXCELLENT PLANNING. A VERY EXPERIENCE AND CARING TOUR MANAGER EQUIPPED AND UPDATE US WELL. WELL DONE MAYBELLE, WE ALL HAVE A WONDERFUL TRIP WITH YOU AND EU HOLIDAYS. HIGHLY RECOMMENDED TO MY FRIENDS. HOPE TO JOIN THE NEXT TRIP ESPECIALLY LEAD BY MAYBELLE PHUA. WE APPRECIATE THE SPECIAL EFFORTS AND CARE YOU HAVE GIVEN TO US.
Tour : Eastern USA / Canada Tour Manager : Andy Yuan Our tour manager, Andy Yuan, is nice, approachable, proactive and has a great sense of humor. The tour was run smoothly and everything was well organised. We enjoyed our tour very much. We extended our stay in NYC and he arranged with the driver to drop us at our hotel.