Tour name: Eastern USA + Canada Dep date: 4th October 2019 Tour manager: Andy Yuan Totally enjoying our family trip! Andy made everyone in the group feel at ease as he’s friendly and approachable. It is my first time traveling out of Asia with my 21 month old son and I’m glad it turned out really well. Thank you EU holidays, special shout out to Andy for keeping my son entertained throughout this tour and also keeping the adults happy with the jokes I will strongly recommend anyone to travel with him!
Tour: 13D East USA tour Tour guide: Andy The tour guide, Andy, is very entertaining! He is also very thoughtful and catered to our needs. The tour was well planned, and although the food can be improved, it was generally good! Definitely recommend it!
We were joint the Greece tour on 3 Oct 19. The tour manager’s Mr. Kenneth provided a good and helpful service. The food at Greece can be better, sightseeing can be improve.
Tan Siew Lan
The tour manager Mr. Kenneth Ng for our Greece trip was well plan and very helpful . Good job and Wei done
Tour: 13D10N All In Europe Footprint Start date: 28/9/19 Tour Leader: Joey Ng This is the very first time we join EU tour & our family had a fun and memorable trip in Europe. Joey was organised & rearranged the itinerary to suit our schedule so that it went smoothly. She was very informative, helpful & caring from our safety, photo taking, to many small little things even until the last day of trip she did her best to make sure everyone had a comfortable flight when there’s issue with the seatings. Overall, we had a relaxing and worried free trip. Thank you Joey! You’ve done a good job!
Tour: 13D10N All In Europe Footprint Departure date: 28/9/2019 Tour Leader: Joey Ng Very satisfy with all the schedule arranged by EU Holidays and Joey’s great service of taking care the tour members. All the itinerary was covered as planned. Joey plans the trip early and did more than we expected to ensure the tour run smoothly. She did her best to cater everyone’s needs and we did not face any problem. She did a great job and many thanks to her.
Just came back from a remarkable and pleasant trip for Spain& Portugal 10 days 7 nights on 3/10/19 to 11/10/19.Our tour leader Judy Eu really deserve a good compliment from our family of 3.As we had experience joining with other tour agencies as well but so far Judy Eu being our outstanding manager .Every night she will what app to us about the program for tomorrow and as well to keep us updated about tomorrow weather. While at the long bus journey at Spain ,she introduced the Bingo game to let us pass time.She even go to the extra mile to buy us presents to whoever win the Bingo game. And prepare her own vcd about Spain to let us see and buy for us tibtits while watching vcd. At Portugal she even forked out her own cash and the long queue to buy egg tart for the 13 pax to eat. We will look forward to join her tour group some other time.
Tan Aik Kwang
Thumb up to our Tour Manager Connie Hay for leading our 13D Italy Switzerland France + 2N in Dubai, departure 190919. She is knowledgeable and humorous. Always with stories and experiences to share with everyone. My hubby and I have a wonderful time. She indeed made a difference in the whole tour experience for us. Thanks for all the laughter and fun-filled moments too
Tour: 10D Spain & Portugal Departure date: 03 Oct 2019 Tour Leader: Judy He The Itinerary was well planned and covered. Judy is attentive, caring and approachable. She created a group chat, which I find it a good practice for sharing information of the trip. She will often give advise on what to expect, what to wear, what to bring and what not to forget to ensure our journey to next destination is smooth, comfortable and relax. She brought us tapas, goodie bag snacks and best egg tarts to eat, she played Bingo game with us on the coach while travelling to Granada. It was fun and enjoyable. She would bring along very nice chilli sauce from Singapore for us to make the food provided taste much more yummy. Thanks Judy, we had an wonderful trip.
Siao Ping Tan
Fully agree with Serene on Sept/Oct tour of Ireland, Scotland & London led by May (Maybelle Phua) - fully enjoyed May's professionally guidance & daily updates of places, weather, photos, etc. THANK YOU FOR EVERYTHING & KEEP UP THE GOOD WORK
Tour: 09ENDUBS11/19QR Tour Manager: Maybelle Phua Date: 11 Sept 2019 to 23 Sept 2019 I like the programmes and places in this itinerary and find that the pace throughout the trip was relaxed. Would have liked a bit more time to explore each scenic area instead of the outlet shopping. What deserves special mention was our Tour Manager Maybelle Phua who is very professional, friendly, detailed and customer-oriented. Every evening, she would send us message snippets in the group chat to refresh us what we would be doing the next day. Besides messages, she sends us interesting pictures and we have better idea of the place we would be visiting. This is the 1st time I come across a tour manager who does this. Not forgetting the long 'lectures' in the bus describing the history, culture etc of the places. And she does this bi-lingually. One nice thought was that Maybelle actually bought each of us a mooncake cos it happened to be mooncake festival during the trip. So heartwarming. After taking some group and individual pictures, she went the extra mile to do up some of our nice shots on the photo lab; leaving us with even better memories of our travel. At the end of the trip, she gave us a run-down summary of the dates and places we have visited. Phew, never expect that but this summary was very good and refreshes our minds. Thank you for being so positive, decisive, professional and motherly. You deserve 5 ***** !!!
Yes we really enjoyed our first trip to Europe. Thank you Kevin..
Still reminiscing our 11D8N Europe Highlight with EU Holidays from 11/9/19 to 21/9/19, as I am looking at our family Holidays photos. We are very happy to hav a capable, caring and fun tour manager, Kevin Cheng. Kevin always have our comfort and concern at the top of his mind. He is one tour manager whom we felt he is not there just to fulfill a responsibility or obligation or even a job, but one who hav our interests above his own at heart through out the trip. Thank you Kevin Cheng
Our Balkan Adventure from 18-28 Sep 19. This is our second trip with EU Holidays. Our first trip we didn’t have a Tour Manager with us as our group did not exceed the number required. Andy Thong was our Tour Manager and initially I find him quite quiet and he seem to do his own things and his own queueing. Along the trip we got to know him better and he started sharing his experiences with the group. He started to liven up and soon he was giving us not just more information about the places but also advising us of what is good and beneficial for us. His eagerness to help us secure better hotels and eateries were indeed a great blessing. Andy was jovial and more approachable as the days go by. At one point a few of us were late and due to the limitation of the road the bus had to move away and then returned to us. Unfortunately one of them fell and hurt herself. Andy showed his care and concern and it was very thoughtful of him to check, advice and follow up with the lady the next day. I was also having a bad cough and his small thoughts and constant checking made me feel good. Overall the group felt he did a great job and helped us to relax and enjoy and better experience this trip. #MoreHolidays
Shirley Chin Lee
Just back from 13 days 10 nights tour to Eastern Europe( 24/9 to 6/10/19) with Mr John Foo as our tour manager. A group of 5 of us joined this group tour and we have a wonderful and memorable trip. Our opinion of John is that though he only cracked jokes occasionally but he is a very friendly and helpful person. I was not feeling too well mid way and he was ready to offer me whatever medications he had with him including “pei pai ku”. As a regular customer of EU, I will definitely continue to patronise your company. John, 加油
Ching Lian Toh
13D Italy Swiss France + 2N in Dubai was a happy and wonderful 1st time experience in Europe for my hubby and me. And we are very lucky and fortunate to have a very knowledgeable, responsible and caring tour manager Ms Connie Hay. Our group of 36 truly enjoyed this journey with her and we are blessed to have her as our tour manager Connie is a Super power hamster, she will carry our luggage so that we do not get injured. She will find us back to the group when we get lost. She is truly an asset to the Company. God Bless her