Minimum Deposit required per person (SGD)
All Group Tour Packages (Except Cruise)
All Group Tour Package with Domestic Flight & Arctic Packages
Cruise & Special departure Group Tour Packages, South America Tour Packages
Free & Easy Packages
80% of total tour fare
Tour organised by third (3rd) parties (e.g. luxury cruise, overseas land operator, airline etc.)
Amount per Terms & Conditions stipulated by principal suppliers
1.7 Any amendment within fourteen (14) days or after tickets have been issued, the amendment fee would be the same as the cancellation fee as stipulated in the Terms and Conditions.
2.2 The following cancellation fees apply once any group tour package booking is made:
Minimum Cancellation fee per person (SGD)
35 working days or more
100% of minimum Deposit Amount
15 to 34 working days
100% of minimum Deposit Amount or 50% of tour fare + Taxes, whichever is higher
08 to 14 working days
100% of minimum Deposit Amount or 75% of tour fare + Taxes, whichever is higher
07 working days and below
Full tour fare + Taxes
2.5 For Free and Easy packages, administrative fees and / or minimum one (1) night hotel rate will be imposed for those travel documents not issued. Upon issuance of travel documents, changes will not be allowed and have no refund value.
7.5 The air ticket issued is a special ticket, restricted to the specific airline only. It is non-negotiable, non-endorsable, non-reissuable, non-refundable & non-reroutable. Any alteration in routing or dates by the Customer is solely at his/her own risk. The Company and its associated agents will not be held responsible for any inconvenience caused and extra expenses incurred. No refunds will be made for any unused air ticket, accommodation, meals, or sightseeing in part or full.
9.1.2 Bed sizes may also differ. In Europe, King and Queen-sized beds are very rare. Here, double beds are the norm and you may often find that a double room consists of two twin beds pushed together instead of a full bed, made up with one set of linen. You may also find that twin beds will be placed very close together.
9.1.3 A triple room is the same size as a twin-share room. The third bed is always a roll-away bed or sofa bed added into the room. As a result, you may feel that the room is very cramped and small.
9.1.4 Europeans are very socially and environmentally conscious, especially about air-conditioning in Europe. During autumn and winter seasons, the central air-conditioning will be switched off in the hotel rooms. So, do not expect that the air-conditioning will be switched on in the room. You may open the windows to let cold air in, where possible.
9.2 Special Request
9.5 Seat Rotation
9.7 Single Room Supplement