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Testimonials

Testimonials




It's been awhile since I joined a tour group for a holiday and I must say it's a pretty awesome experience with well planned itinerary. My girlfriends and I really enjoyed ourselves.The tour members and our tour leader , Ricky Woo, had been awesome throughout the trip. Ricky is a remarkable tour leader who made sure everything was in place for the trip , from the places of interest, to our meals, accommodations and the traveling time, to avoid any delay in the schedule.He made it a point to cater to any demands and made everyone in the group feel comfortable throughout the trip, despite having a back to back tour group to lead. It was his ice breaking games that brought everyone in the group closer.From being strangers to friends, I am really glad that I signed up for this awesome Europe trip. Thank you Ricky and EU holidays for this memorable experience! 


Heng Yun Shuang

  • Tour: 06ECERPS21/18EK
  • Tour Manager: RICKY WOO
  • Date: 20/06/2018 - 05/07/2018

Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 21 June - 5 July 2018Tour Manager: Ricky WooI had an awesome time in Europe with my girlfriends. I like the itinerary and pace of our tour. It is nice having our transport, accommodation, admission tickets and most meals settled for us. All we need to do is to keep to time and enjoy the sightseeing planned out for us.Our tour leader, Ricky Woo, is highly personable and professional. He ensured that the needs and demands of each tour member is attended to, with much patience. Ricky managed each hiccup and issue with care. That left us feeling very much at peace and secure throughout the trip. Having a tour leader with us on top of the local guides, is a real bonus. Ricky worked hard to make sure we each had a great time in Europe.Tour group is fun! Even for young people like my friends and I. We bonded and had great conversations with our tour members. Truly an experience to go for. Thank you EU Holidays and Ricky Woo for your great service. �


Lee Mei Zhen

  • Tour: 06ECERPS21/18EK
  • Tour Manager: RICKY WOO
  • Date: 20/06/2018 - 05/07/2018

Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 21 June - 5 July 2018Tour Manager: Ricky WooFirst time travelling to Central Europe with EU Holidays, grateful to the tour leader Ricky Woo for making the trip a smooth and fun one with his careful planning and sense of humor.He was courteous and passionate, explaining in detail the tour schedule, things to note, tips along the way, all in both Mandarin and English to ensure everyone understands. A dedicated and caring tour leader, he always made sure everyone stays together as it can be chaotic in some places where there were lots of tourists.Food was good and so was the company. Very happy to make new friends from the tour group, though we were first strangers, we've come to help out and care for each other throughout the trip.I will always remember the beautiful sights and experiences through this 2 weeks journey. Switzerland is so lovely!Thanks EU Holidays and Ricky for making this a memorable trip for us all! Keep up the good work :)


Lydia Sum

  • Tour: 06ECERPS21/18EK
  • Tour Manager: RICKY WOO
  • Date: 20/06/2018 - 05/07/2018

13D10N Italy, Switzerland & France + 2N Dubai, 21/6 to 5/7/18Tour Manager/ Ricky WooMy sister and I enjoyed this tour very much, thanks to and thumbs up to Ricky!! Through our numerous travels with other tour agencies, we were very much impressed by the service and performance of Ricky - humourous, energetic (who must be very tired after a 10 odd hours of train-ride from Swiss to Rome to pick us up at the airport), caring and helpful (he helped us in carrying luggages up stairways/coaches and also whenever he saw the need or got special requests from other tour members); communicative and engaging, flexible, personable and outgoing (through his 2 sessions of ice-breaking and tours Quiz, he got everyone one of us feel comfortable talking to and sharing with each other and to him!) He is punctual and directive, too! Throughout the travel, we feel the group bond in getting along very well and enjoying shared experiences, every moment of every sightseeing! 


Leong Esther

  • Tour: 06ECERPS13/18EK
  • Tour Manager: VERONICA LEE
  • Date: 12/06/2018 - 27/06/2018

Tour manager: Chris TeoTour date: 13-23 Jun 2018Tour: 11D8N Sights of ScandinaviaI had a great trip led by Chris Teo. He is a very jovial, responsible, approachable and experienced tour manager. Constantly reminded us to take care of our personal belongings; offered to carry our luggages where hotel lifts not available and at expense of no breakfast for himself; sharing his experiences on places he travelled, histories and stories during the long coach journey; giving us extra photo stops whenever time permits. Another interesting activity is daily exploring the supermarkets which excited most of us.Good job, Chris. Thank you!


Lee Lee Ong

  • Tour: 06ENSCSS13/18LX
  • Tour Manager: CHRIS TEO
  • Date: 12/06/2018 - 23/06/2018

13D10N All-in-Europe FootprintDuration : 10-22/6/2018Tour Manager : John FooMy parents (Mr Ling Hua Khai & wife) went on this long-awaited tour and returned with great comments for both the agency and John. They were initially a little worried due to the size of their group (40 pax including elderly and young children), but John did a great job managing the diverse needs of this big group. I was personally very touched to hear that my elderly parents were very well taken care of, especially my dad who had trouble with his knees and thus couldn’t walk fast or long distance. John was thoughtful and considerate, giving them clear instructions and kind assistance along the entire journey. Highly recommended and a great thank you to John! �


Charis Ling

  • Tour: 06ECCFPA10/18EK
  • Tour Manager: JOHN FOO
  • Date: 09/06/2018 - 22/06/2018

Tour Name: 10D Grand tour of Switzerland +3D Dubai Tour date: 10 June 18 - 21 June 18Tour Manager: Ricky TiangThe trip was a much-anticipated one for our family and Ricky, our tour manager made it even better. He is such a caring and meticulous tour manager such that he always our welfare is always taken care of (i.e Setting up morning calls, teaching us how to eat food the Swiss way, giving good recommendations and etc). Also, he was really well prepared and well informed about the area we are visiting. He fed us with lots of interesting fun facts about the places and infused it with a couple of jokes.As our tour is fully by train and occasionally bus (Public Transport), it is crucial that we are not late. Ricky gave us very clear meeting time and location daily such that we have never missed a transport at all.Overall, this trip has been really enjoyable for my family and I, and we would want to take this opportunity to thank our tour manager Ricky Tiang for making all of it possible.#FollowRickyTiang


Wan Bing Khiang

  • Tour: 06ECSTTS09/18EK
  • Tour Manager: RICKY TIANG
  • Date: 08/06/2018 - 18/06/2018

Tour: 13D10N All-in-Europe Footprint (London-Europe)Date: 10 June - 22 June 2018Tour Manager: John FooFood: 4/5Accommodation: 4/5Itineraries: 4/5Tour manager: 5/5Time flies and it has been more than a week since we arrived... but the memories of Europe still linger.We met John for the first time at the briefing in EU’s office. Our first impression of him: A friendly, down-to-earth and knowledgeable guy. We knew, somehow, that we would be in good hands ~ and it was all proven!It was a good trip! John is an experienced tour manager and he is too, a very detailed and observant person. He would ensure the tour ran on schedule and would always give his best to ensure everyone’s safety and comfort. He never failed to remind us every single day/hour/minute to be alert with the pickpockets, especially in Italy.We also noticed that John was also a caring person towards all family members. I saw he bought an extra dinner for one of family members who didn’t eat a lot. And all kids loved Uncle John, including my nephew. Thank you for the candy, Uncle John.Even though this trip was a fast-paced one, John would always try his best to give us more time to take pictures, whenever possible. We also enjoyed John’s sharing during our coach ride... he has many interesting stories and he is also a damn good entertainer.And John would always be the first and the last person to eat and rest... to ensure all members stay together and no one gone missing. Thankfully, everyone in our tour group took care of each other very well.This is my first time joining a tour. And the experience was positive and memorable. It won’t be forgotten for long. I had a hard time deciding on my favourite day because every day was specialThank you, John and EU!ps. John, can we have our tour group photo?From: Henny Zhan & family


Henny Zhan

  • Tour: 06ECCFPA10/18EK
  • Tour Manager: JOHN FOO
  • Date: 09/06/2018 - 22/06/2018

Name of tour: 13 days Europe Footprint TourTour Manager: John FooDate: 10 - 23 June 2018John is so kind and friendly. He tell us a lot of jokes and sharing his experience through the journey. He care for everyone safety and comfortable. He even help out how to get the tax refund in the airport. Thanks for being patient for explained the rules and the info to us. Our family was have a great days with you in Europe. Especially my son, like this Uncle John so much.


Karen Tan

  • Tour: 06ECCFPA10/18EK
  • Tour Manager: JOHN FOO
  • Date: 09/06/2018 - 22/06/2018

Tour: Italy, 13D10N, Italy, Switzerland, ParisTour Manager: TammyTour period: 6 - 21 Jun 2018It was my family first experience with EU Holidays, and we had enjoyed the trip. Tammy was an exceptional and wonderful tour manager. She is thoughful, often providing the group with sunblock, chocolates and Vitamin C , and often reminded the group to be careful with our valuables in crowded areas. Even when we had to purchase lunch/dinner on days when it is not provided, she will recommend suitable places for the tour mates and help to arrange at times. She helped to ensure that every one got their hotel rooms and were settled in before resting. She was also well-versed in explaining the different attractions to the groups.She helped ensure that the flow of the tour was smooth with no hiccups. Would definitely recommend Tammy as a tour manager!


Khor Fujie

  • Tour: 06ECERPS06/18EK
  • Tour Manager:
  • Date: -

Tour Name : 15D12N EUROPE DISCOVERY+2N DubaiTour date : 1-18 June 2018Tour Manager : Nichole LimTour Manager Nichole is not only resourceful pleasant in personalities connect well with all she will also goes all out to help those in need of, definitely an asset to EU Holidays, if itinerary and tour price departure date are suitable and reasonable I will join EU again ,see you!


Jason Lam Kim Sang

  • Tour: 06ECDISA01/18EK
  • Tour Manager: NICHOLE LIM
  • Date: 31/05/2018 - 17/06/2018

Tour Name : 15D12N EUROPE DISCOVERYTour date : 1-18 June 2018Tour Manager : Nichole LimWe had an memorable trip as well, great companion good weather and Thank you for TM Nichole helpful to get back what we lost in Hotel room. She is meticulous and well organized. She take good care to us and always standby to help everyone.Even we had bad experience to hear theft incident in Amsterdam hotel but she still manage to get back in work and continue the itinerary smoothly as well.If I do have holidays and change’s I will join EU again .


Annie Lau

  • Tour: 06ECDISA01/18EK
  • Tour Manager: NICHOLE LIM
  • Date: 31/05/2018 - 17/06/2018

Tour manager, Ricky is excellent and perfect tour manager. Thank you EU Holidays. We always remember you.


Foo William

  • Tour: 06ECERPS21/18EK
  • Tour Manager: RICKY WOO
  • Date: 20/06/2018 - 05/07/2018

Tour name: 13D10N Italy Switzerland France + 2N DubaiTour date: 08 June - 23 JuneTour manager: Connie HayThis is our family’s first time to Europe and we have two young children travelling along. It was an awesome 2 weeks! We have a very enjoyable, memorable and safe tour throughout and for that we would like to express appreciation and gratitude to our tour manager – Connie. She is the best tour manager I have ever come across, we were all in very good hands during these two 2 weeks.Before our holiday started, while Connie was busy handling another group tour, she set up our tour group chat and shared tour preparations tips etc. The group chat was an important means for all the subsequent info and photo sharing during the tour. From airline seating, hotel room, meal and table seating, Connie worked tirelessly throughout the tour to have everything well organized and well planned for us. Connie has planned ahead of time to avoid traffic jam, she also organized the tour such that we were able to enjoy the attractions under good weather. We are particularly impressed by her extensive knowledge in Europe, she seems to know the road better than the local driver! Thankful for her relentless effort to emphasize on safety against pick pockets, the entire tour group was well prepared and none had this bad encounter during our tour.In Milan, we left out our daughter’s blanket in the hotel, Connie immediately arranged to have it sent back to us. We are really lucky to have such efficient tour manager. We can see the strong dedicated in Connie to accommodate everyone’s requests, her jokes also made us feel entertained and relaxed. We also like how caring was Connie towards everyone regardless of age. When the tour member felt unwell, she immediately went to get some medicine to relieve the symptoms. During the tour, she also arranged opportunities for us to take 5-min stop for quick photo taking at scenic spots.As for the tour itself, the itineraries were fulfilling, and pace are ok. We like the local food provided, Bebbis restaurant gave us an unique and fun experience, many thanks to Connie who arranged a special birthday for some tour members and my family. It was very memorable. The stay in Alphine Trubsee Lodge is the best ever experience for my family, where we have such an exclusive stay in the resort for our tour group. We were able to enjoy Trubsee Lake to the fullest, thanks to sufficient time given for us to admire the surrounding natural beauty of the lake. We even rowed the bow under such a beautiful sunset with icy mountain backdrop. How relaxing and wonderful! The dinner at Trubsee Lodge was very nice too. This is the best hotel stay and we highly recommend everyone to experience it.Overall we are truly impressed by the professionalism of Connie who often went the extra mile to ensure the trip was fulfilling. She is really an asset to EU Holiday and we hope to join EU again in the next holiday, look forward to see Connie again as our tour manager.


Sharon Teo

  • Tour: 06ECERPS08/18EK
  • Tour Manager:
  • Date: -

Tour :13D10N All -In-Europe Footprint Code :ECCFPS Date :10th to 22nd JuneTour Manager : Judicious Observant Humorous NimbleFriendly OrganizedObligingFrankly speaking, I shouldn't have to take the bother to write this review after getting busy with work, if not because of HIM. To convey my appreciation, I have a strong will to write at least something to praise and encourage him, my tour manager, Mr John Foo.Just imagine how a single man (one -man show) managed to handle and win the hearts of a big group consisted of 43 members ranging from age 6 to 69 years old! He's got the whole subject at his fingertips and got down to the nitty -gritty. Definitely, he did it and well done!To me, you are such a wonderful manager, teacher, bodyguard, director, actor, host, translator, tour guide and most of all, just like a caring mother who keeps your eyes on us without fail.I, therefore, rate Mr John Foo as a *****5-Star tour manager. EU Holidays Pte Ltd should be proud to have you. My compliments to you.Reviewed by :Chong Yoke Ying


Yokeying Chong

  • Tour: 06ECCFPA10/18EK
  • Tour Manager: JOHN FOO
  • Date: 09/06/2018 - 22/06/2018

Tour manager : Tammy Tan Jiang Xin Tour Name: 11D8N Romance GreeceTour Departure: 24 May 2018 to 2 Jun 2018Thanks Tammy, who is such a fabulous tour manager, for giving us this wonderful and unforgettable 11days trip. She took care of everyone so well, brought her own snacks, sunblock for us. She take care me so well when I was sick. Her cheerful disposition had definitely made the tour more fun and enjoyable.However, few comments for future improvement by EU as below:-Hope we can get to choose which restaurants to eat for our everyday's optional lunch instead of bringing us to the restaurant and make us choose what we want to order from the menu.-Nothing special of optional tour at Arno Village. We just had our lunch and leave the village.-Very disappointed as the food is worse due to overcooked at nice &easy restaurant


Nicole Lee

  • Tour: 05MGATHS24/18EK
  • Tour Manager: TAMMY TAN
  • Date: 23/05/2018 - 02/06/2018

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