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Testimonials

Testimonials




We had an enjoyable 12D9N Adventure to Balkans holiday led by our preferred TM Miss Maybelle Phua . I must commend EU for listening to customers' request for choice of preferred TM and it had proven to be a very wise decision. Maybelle is indeed an excellent TM. EU may not be aware that Maybelle took every opportunity to promote EU tours to the group wherever we brought up a new destination. A good TM enhances the image of the tour company and the quality of the tour programme. In my opinion, she is a valuable asset to any tour company. We absolutely appreciate Maybelle's excellent service. Thank you Maybelle.


Siyau Teck Heng

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 16/10/2019 - 27/10/2019

Just returned a while ago from our 3 weeks' family trip to Central Europe bu EU. The travel covered 10 states, commenced from the evening flight on 8 Oct, and was the longest overseas vacation my family had experienced. It was a great trip and the itinerary was relatively well planned. Our tour leader was Ricky and he was truly thoughtful and most reliable. He even made the some of the long coach rides delightful by his creative games and sharing of interesting stories. Quite a few ladies in our group also celebrated their birthdays happily and we all share their joy, all thanks to Ricky's initiative. Also, when some of the hotel gave some other families in our group issues (namely problems with some of the rooms), Ricky will always stepped in promptly to help and successfully resolve them, including demanding for swapping for new rooms. Well done Ricky! Ricky is certainly an asset to EU Holidays.


Lip Ern Chng

  • Tour: 10ECDISS08/19EK
  • Tour Manager: RICKY WOO
  • Date: 08/10/2019 - 24/10/2019

We had the best tour manager in the whole wide world - Whyee. Thank you for taking good care of us and ensuring we are safe and enjoy ourselves. Thank you for sharing your own experiences with us and entertaining us


Candy Ho

  • Tour: 10EEBUDS18/19EK
  • Tour Manager: CHONG WHYEE
  • Date: 18/10/2019 - 27/10/2019

Tour: 14D Eastern US and Canada tour Departures: 18-31 Oct Tour manager: Andy Yuan Andy is an extremely responsible tour manager with a great sense of humour. He kept us entertained and well prepared throughout the journey. He was also able to engage us with his rich knowledge of the history & culture of the two countries. It was an exceptionally wonderful experience overall and we would recommend our friends and families to go on an EU holiday


Evelyn Tan

  • Tour: 10USECSS18/19QR
  • Tour Manager: ANDY YUAN
  • Date: 18/10/2019 - 30/10/2019

Me & my wife had joined the Central Europe trip 15D/12N + 3D/2N Dubai from 8 Oct to 25 Oct 2019. This is consider 17 or 18 days trip. Before we go, many concern about the travelling time from one country to another country on bus. Can we take it,will it be very tired. Out of our surprise no, the itinerary was great. We really have a good time & enjoyable holiday. We want to compliment to our Tour Manager Ricky Woo. Without his planning, caring, responsible, sharing every country history on the bus during travelling to another country. We would not had enjoy & understand more on other country history. Thank EU for Ricky Woo as our Tour Manager. Hope to see Ricky Woo as our Tour Manager for future holiday.


Tan Henry

  • Tour: 10ECDISS08/19EK
  • Tour Manager: RICKY WOO
  • Date: 08/10/2019 - 24/10/2019

Maybelle Phua is always helpful towards her paxs as well as fellow tour leaders too.


Simon Teh

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 16/10/2019 - 27/10/2019

I totally agreed w you both, Sheila n Heng. Maybelle is one of the rare breed of TM and indeed she is one of the best TM I had encountered during my many overseas trips with tour groups. My friends always ask me to go on F n E but I told them w TM like Maybelle you can rest assured that you gonna have a great n enjoyable holiday


Esther Kng

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 16/10/2019 - 27/10/2019

Passionate TM one of the best in the industry. Lucky to have her.


Mike Lim

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 16/10/2019 - 27/10/2019

I agreed with you 100%... our group (from Friendly travel- Australia )was lucky to be with Maybelle ..one , visited Western Europe ..all described about her ...101% correct , hopefully we can see her in the future ..as well ! (Hopefully..your guys don’t mind  !)


Linh Nguyen

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 16/10/2019 - 27/10/2019

We have just returned from our happy 12D/9N Adventiure to Balkans led by our favourite tour manager Maybelle Phua. This is our second trip with her. 8 of us have requested for her to be our tour mgr and so glad that EU had assigned her to our trip. As usual she is so fun and safe to travel with. Maybelle has super management (of crowd) skills, knowledgeable and experienced.. With her, we were well informed of daily activities and timing beforehand thus we were very prepared for each day and everyone in the group was punctual and co-operative. Every activity was timed perfectly with the driver and local guides. It was also like a continuation of history lessons from Maybelle from our previous tour of Eastern Europe. i am not a history person but I can still remember and at least familiar with what she was talking.......hahaha I repeat here - She is cheerful, funny, witty, confident, effective, approachable, well-organised and gave very clear instructions. She is caring and always remind us to look after ourselves. She even brought tcm cream from us who are above 60 as the trip involved a lots of walking hahaha Maybelle always keep the group in high spirit and happy. Even though we were tired we looked forward to the activities the next day as we were excited by the information she gave us. Should we travel with EU again we will still request for Maybelle Phua. Thank you Maybelle. Love from "D" group - Sheila & Heng — with Maybelle Phua.


Mian Shu

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 16/10/2019 - 27/10/2019

We joined a 11d8n Turkey tour in Oct 2019. tour leader: wei long local tour guide: Mehmet That's a wonderful trip and we had a great experience. we were impressed with their services and competency of tour leader and local tour guide. Thanks to them, we always got the best view in the hotel. Especially for those with beautiful sea, they purposely arrange an early check-in so that we can enjoy the view. This is all well planned, and we are very grateful especially when we saw someone from other tour company check-in late. what a waste. Food is awesome, the local tour guide brought us to very unique restaurant, not only food is nice but with a very nice view as well. thanks EU Holiday. PS: Buy Carpet and ManuAtelier bag, you will not regret it.


Jay Wong

  • Tour: 10MTISTS12/19EK
  • Tour Manager: WEI LONG
  • Date: 12/10/2019 - 22/10/2019

My travel mate and myself had an enjoyable trip to Europe 13 days + 2 nights promotional stay at Dubai (from 10 - 25 Oct' 19) led by tour manager Mr Kevin Cheng. Heard his nickname is "gentle giant" . Kevin is pleasant, diligent, experienced and helpful. He is meticulous, even done up a detailed travel itinerary of the trip for each of us. He organized and coordinated the whole trip very well. Well he may be "Lou Suo" in repeatedly reminding the group to be careful with our belongings and be aware of pickpockets and scams but it is for our own good. His sense of humor (at times) brought laughter and fun to the group. Well done and keep it up! Kevin.


Lee SookMay

  • Tour: 10ECERPS10/19EK
  • Tour Manager: KEVIN CHENG
  • Date: 10/10/2019 - 24/10/2019

I will recommend my friends/relatives to EU holidays Pte Ltd. I specially thank Jeremiah for giving my family and i an unforgettable 12D9N adventure to the Balkans. Jeremiah's sense of humour, patience and swift responsiveness made us feel at ease despite the long travelling hours. his excellent service and dedication as a tour manager touched our heart. Jeremiah,加油,谢谢你对我们大家的照顾与关心!


Wanderluster Ng

  • Tour: 10EEBALS12/19EK
  • Tour Manager: JEREMIAH TAN
  • Date: 12/10/2019 - 23/10/2019

Guide Jun Bin for the Balkans tour was excellent Recommend for those who like to go


Soo Ngo

  • Tour: 10EEBALS18/19EK
  • Tour Manager: DING JUNBIN
  • Date: 18/10/2019 - 29/10/2019

Tour: 10 days Romantic Greece / 12 Oct to 21 Oct 2019 Tour Manager: Steve Kwan The local guides we had @Athens, Santorini & Mykonos are average, but the service of Mr Steve Kwan from EU is excellence. Throughout the whole trip, Steve was very attentive, constantly look out for the safety of the tour members as there were quite a number of senior citizens in the group He helped out with all our luggage, always ensuring all members had the best spot for photo-taking before proceeding to the next dest. Hope to have him again as our tour manager for our next Europe trip.


Janet Siow

  • Tour: 10MGATHS12/19QR
  • Tour Manager: STEVE KWAN
  • Date: 12/10/2019 - 21/10/2019

Tour : 10D7N Northern Lights of Iceland. Date : 17 - 26 Oct 2019 Tour Manager : Samuel Lee We enjoyed this trip very much as the tour manager Samuel Lee, he is very lifely and very responsible tour guide. He is the best tour guide I've ever met. Hope Samuel Lee will be our tour manager again for our next trip. We will definitely join EU again for our next trip. Thanks EU and Samuel Lee.


Vinna Cen

  • Tour: 10ENKEFW17/19AY
  • Tour Manager: SAMUEL LEE
  • Date: 17/10/2019 - 25/10/2019

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