Went to Europe and Dubai tour from 16 October to 29 October. Our tour guide is Mr Ong Jia Fu. He is very responsible and know how to take care of the group. I can only say he is full of praise. Really enjoyed myself during the tour. Thank you!
Tour Reference- 10ECCHLS16/19EK 11D8N Europe Highlights + 2N in Dubai Tour Manager - Wang Jia Fu My first time travelling with a tour group and was pretty worried when I heard it was a big group of 35 that there could be many unexpected delays and people reporting late etc but it turn out that all these fears were unfounded. With a experienced tour manager like Jia Fu leading the group, everything went smoothly. He made changes to our travel plans accordingly after doing lots of groundwork on the weather forecast which made our trip to Mount Titlis so worthwhile, where we get to experience snowing which could not be possible if we had sticked to the original travel plans as weather was bad on the mountains after that. His constant reminders on pickpockets and their modus operandi gave us a heads up on what to look out for and be wary of. He was always constantly watching out for us while at tourist hot spots. Tax refund process was never a hassle as everything was guided
Tour code: 10ECCHLS16/19EK, 11D8N Europe Highlights with EU Holidays. Departure date: 16Oct2019. Tour manager: Wang Jiafu First time joining EU Tour and a enjoyable first trip to Europe for my friend & I. The itinerary was packed so as to cover key tourist attractions. The Eiffel Tower illumination was a pleasant surprise and great photo moment for the tour group. Tour manager Jiafu is very responsible, experienced and took pride in his job. He is knowledgeable, caring and super responsive. Jiafu is patient in explaining tax refund procedures and took the effort to follow up with us. I can see that all 35 tour members enjoyed his sharing on coach rides.
Balkans trip on 21-31 Oct 2019 with EU Holiday is one of the best trip we ever enjoyed. Tour Manager Joe Teh is very experience, knowledgeable, attentive, helpful, humour, and provide extensive service even before and after the tour. Both my wife and me would like to thank him for the good service rendered during the trip. However, optional excursion arranged by EU Holiday should really be "optional". It should be improved for tourist NOT joining the optional excursion have some place to go. Myers Liu YF 2 Nov 2019
Myers Liu YF
Tour :15 days Europe discovery + Free 2days Dubai Departures: 15/10/2019 Tour manager : Tevin I was very happy with the service provided by Tevin. He is a friendly and responsible tour guide. We really enjoyed his expert knowledge of the history ,living style and the cultural of the countries by him.Thank you for the fun and memorable trip!
A BIG thank you to Mr. Ricky Woo our Tour leader for 15days EU Europe Discovery on 8thOct19. Beyond imagination of him throwing a Birthday Bash for 5 members of the group in one of the dinning restaurant. Everyone was so emotional, celebrating like one big family. Ricky is very friendly and a genuine tour leader who is fun and full of passion for his job, he is more than a tour leader. He has a very vast history knowledge and experience of Europe. Speaking in details with his Singlish 'Ah Mo' slang that give him the X-factor making us connected. I will definitely choose EU Holiday Pte Ltd. for my next holiday trip with the excellent service and the experience I have with Mr Ricky Woo. Happy customer, Victor Wee.
Tour 9D/7N Best of Russia 6/oct - 14/oct 2019 Tour Manager - Russell Tan Over all the tour was good. Our 2nd time with EU after the Balkans last June. We are so impressed with Russell’s performance n service He is careful n helpful n patient too. Well done Russell n all the best
We had an enjoyable 12D9N Adventure to Balkans holiday led by our preferred TM Miss Maybelle Phua . I must commend EU for listening to customers' request for choice of preferred TM and it had proven to be a very wise decision. Maybelle is indeed an excellent TM. EU may not be aware that Maybelle took every opportunity to promote EU tours to the group wherever we brought up a new destination. A good TM enhances the image of the tour company and the quality of the tour programme. In my opinion, she is a valuable asset to any tour company. We absolutely appreciate Maybelle's excellent service. Thank you Maybelle.
Siyau Teck Heng
Just returned a while ago from our 3 weeks' family trip to Central Europe bu EU. The travel covered 10 states, commenced from the evening flight on 8 Oct, and was the longest overseas vacation my family had experienced. It was a great trip and the itinerary was relatively well planned. Our tour leader was Ricky and he was truly thoughtful and most reliable. He even made the some of the long coach rides delightful by his creative games and sharing of interesting stories. Quite a few ladies in our group also celebrated their birthdays happily and we all share their joy, all thanks to Ricky's initiative. Also, when some of the hotel gave some other families in our group issues (namely problems with some of the rooms), Ricky will always stepped in promptly to help and successfully resolve them, including demanding for swapping for new rooms. Well done Ricky! Ricky is certainly an asset to EU Holidays.
Lip Ern Chng
We had the best tour manager in the whole wide world - Whyee. Thank you for taking good care of us and ensuring we are safe and enjoy ourselves. Thank you for sharing your own experiences with us and entertaining us
Tour: 14D Eastern US and Canada tour Departures: 18-31 Oct Tour manager: Andy Yuan Andy is an extremely responsible tour manager with a great sense of humour. He kept us entertained and well prepared throughout the journey. He was also able to engage us with his rich knowledge of the history & culture of the two countries. It was an exceptionally wonderful experience overall and we would recommend our friends and families to go on an EU holiday
Me & my wife had joined the Central Europe trip 15D/12N + 3D/2N Dubai from 8 Oct to 25 Oct 2019. This is consider 17 or 18 days trip. Before we go, many concern about the travelling time from one country to another country on bus. Can we take it,will it be very tired. Out of our surprise no, the itinerary was great. We really have a good time & enjoyable holiday. We want to compliment to our Tour Manager Ricky Woo. Without his planning, caring, responsible, sharing every country history on the bus during travelling to another country. We would not had enjoy & understand more on other country history. Thank EU for Ricky Woo as our Tour Manager. Hope to see Ricky Woo as our Tour Manager for future holiday.
Maybelle Phua is always helpful towards her paxs as well as fellow tour leaders too.
I totally agreed w you both, Sheila n Heng. Maybelle is one of the rare breed of TM and indeed she is one of the best TM I had encountered during my many overseas trips with tour groups. My friends always ask me to go on F n E but I told them w TM like Maybelle you can rest assured that you gonna have a great n enjoyable holiday
Passionate TM one of the best in the industry. Lucky to have her.
I agreed with you 100%... our group (from Friendly travel- Australia )was lucky to be with Maybelle ..one , visited Western Europe ..all described about her ...101% correct , hopefully we can see her in the future ..as well ! (Hopefully..your guys don’t mind !)