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Testimonials

Testimonials




Joined 15D 12D EUROPE DISCOVERY TEAM LEAD BY JOHN FOO Date 14th June to 28th June Special thanks to your company to have John for us . 1) He is prompt in providing info and advise before trip 2) Constant reminding of trip few days before 3) Kept us entertained during long hours of bus ride 4) Constant update of programmes for the day and after 5) Always remind us of safety against pick pocket 6) Clear instructions of where , how and when to move around place of interest 7) Kind and helpful towards group members and would even help to give advise for other tourist 8) Show passion in his work 9) Even follow up after the trip , never had such a wonderful tour manager before . Overall , me and family enjoy the trip very much . 9/10 ... Keep up the good work John .


Alvin Tham

  • Tour: 06ECDISS14/19EK-N
  • Tour Manager: JOHN FOO
  • Date: 13/06/2019 - 27/06/2019

We have a really wonderful and memorable EU Eastern USA and Canada trip from 14-26 Jun 19 under a very professional, interactive and caring tour guide and manager . Not only we have delightful experiences , scenery and itinerary visiting cities NY, Boston , Washington DC, Quebec, Montreal and Toronto , we enjoyed the camaraderie among tour members who became friends and clear and humorous story-telling and narratives of places and its history under very experienced and capable Tour guide Andy. We particularly admire his “going the extra mile” for one of the tour members to arrange for her return to Spore due to a urgent family matter and his steadiness in managing urgency. Overall , my wife and myself will strongly recommend EU Holidays for a group tour as all the cares of Hotels, travel , itinerary , food and enjoyment will be well taken care of . Gideon and Judith


Kek Shoong Yong

  • Tour: 06USECSS14/19EK
  • Tour Manager: ANDY YUAN
  • Date: 13/06/2019 - 24/06/2019

I joined EU holidays on 18/04/2019 to 28/04/2019 to Santorini n Mykonos. ( Greece) Unforgettable trip. Beautiful Santorini n Well trained tour manager Jimmy Lau. He is very helpful, responsible n professional tour manager. EU Holidays


Jason Chia

  • Tour: 04MGATHS18/19TK
  • Tour Manager: JIMMY LAU
  • Date: 17/04/2019 - 26/04/2019

15D14N Europe discovery tour, departed 14 - 28 Jun 2019. John Foo our tour guide has shown himself to be a very passionate and true veteran in his industry. He was caring, shared tonnes of knowledge of each countries we went (7 total we went), he ensured we all were safe (constantly), took care and went beyond expectations in looking into our needs. He took every initiative possible in ensuring each individual needs were his priority and attended to (sometimes I wonder how he does that!). He shared his jokes and humour in trying to engage us and was an excellent guide to trust and follow. It was my first time in Europe and it will definitely be a special memory I’ll keep for the rest of my life. Thank you John!


Lin Xiaohui

  • Tour: 06ECDISS14/19EK-N
  • Tour Manager: JOHN FOO
  • Date: 13/06/2019 - 27/06/2019

Tour name: 13D10N Highlights of Eastern Europe Departure date: 12 June 2019 Tour leader: Jeremiah Tan This is our 2nd trip with EU. What we love are these 3 things: 1. Amazing tour leader 2. Nice hotels 3. Comprehensive itinerary This round, we have Jeremiah Tan as our tour leader and I must say that his very entertaining jokes and stories helped made the entire trip a really enjoyable one. He made sure to make us laugh daily.


Paul Lim

  • Tour: 06EEMUCS12/19LH
  • Tour Manager: JEREMIAH TAN
  • Date: 11/06/2019 - 23/06/2019

Our tour manager, Donovan Ong, brought us on 11D8N Balkan Delight to Southeastern Europe and he treated all of us exceptionally well. He is patient, helpful and polite to everyone of us. We love the way he joins in as our family, and other families as well. He brought Singapore snacks, chilli, and other goodies which he bought when he went for his own holiday. We are extremely well-fed and well taken care of throughout the entire trip. Glad to be in Singapore safe and sound, and also made a whole new bunch of friends:)


Yuan Zhen

  • Tour: 06EESJJS15/19LX
  • Tour Manager: DONOVAN ONG
  • Date: 14/06/2019 - 23/06/2019

I have just come back from the 11 days 8 nights Europe + 2 N in Dubai from 12 June 2019 to 24 June 2019. This have been a very interesting and enjoyable trip. I would like to compliment our tour manager Ms.Susan Tan . She took great care of us, a group of 24 pax including children and a few elderly. We are impressed with her excellent customer service she provided. She was helpful and attentive to the needs of each and everyone. We hope EU holiday will continue to engage Susan Tan, our good tour managers Thanks.


IngSeng Ting

  • Tour: 06ECCHLS12/19EK
  • Tour Manager: SUSAN TAN
  • Date: 11/06/2019 - 23/06/2019

Recently, I have engaged EU Holidays for 15D12N Europe Discovery tour from 14 Jun 19 to 27 Jun 19...I personally wish to compliment our tour manager John Foo for being helpful for arranging transport from hotel to airport for our extended trip...He is also being considerate by giving us constant reminder to be extra alert & careful of pickpockets & the necessary items to bring for weather conditions in Europe...


Karen Teh

  • Tour: 06ECDISS14/19EK-N
  • Tour Manager: JOHN FOO
  • Date: 13/06/2019 - 27/06/2019

Re_ 13D9N Best of  Eastern USA + Canada 14June19 to 26June19I was on this tour but unfortunately I needed to cut short my trip because of an emergency family matters. Andy is so willing to help me to get an air ticket to fly me back to Singapore. He tried his very best efforts and even withdraw cash for me in case I need to purchase the air ticket. He is very professional and calm in handling such unforeseen circumstance. I felt very comforted by his assuring actions and words. Indeed a job well done by Andy.Your SincerelyJenny Lee Chui Lianp/s : Andy, thank you very much:) 


Jenny Lee

  • Tour: 06USECSS14/19EK
  • Tour Manager: ANDY YUAN
  • Date: 13/06/2019 - 24/06/2019

Hi, May we take this opportunity to thanks our Tour Manager, Susan who is friendly, approachable and genuine tour guide. She is fun and resourceful and full of passion for her job.Susan is more than a tour guide, whom she treats her group members like close friends and family members.Unfortunately but blessed in disguise my backpack was pickpocketed under my mum care in Armstadam only on our last day in Europe. I was saddened by the incident at the same time grateful by Susan kind gesture to volunteer to help to take care of my mum who can't afford to travel alone due to her health issue while my daughter and I managed to go Brussels Embassy to retrieve our DOI, in lieu of passport that facilitates our return to Singapore safely the next day. Thanks again for our fruitful and memorable  Europe trip.Shall recommend my friends in future to engage EU tour for Susan to be their tour manager.  Best Regards Principal Madeline Leong & Family


Madeline Leong

  • Tour: 06ECCHLS12/19EK
  • Tour Manager: SUSAN TAN
  • Date: 11/06/2019 - 23/06/2019

Tour : 11D8N Scenic Scandinavia Departures: 14 June 2019 Tour manager : Maybelle Phua My family just returned from a trip with EU holidays to Scandinavia, and is really pleased with the wonderful service provided! Our tour manager, Maybelle Phua, was experienced and well-read, and did a wonderful job of introducing us to the history of the various places we visited. Fun-loving and caring, our group indeed felt blessed to have her as our tour manager. Our Coach Captain, Margos, was also a very experienced driver and extremely professional, skipping lunch just to ensure he'd be alert when he knew he'd be driving us through a steep mountain road that afternoon! The hotels were decent (even those on the mountainous regions, though basic in amenities, were very clean and well maintained), and itinerary was really good! The prices were also reasonable :) We'd definitely consider travelling with EU Holidays again


Amy Tan Jing Ying

  • Tour: 06ENSCSS14/19LH
  • Tour Manager: MAYBELLE PHUA
  • Date: 13/06/2019 - 22/06/2019

11D8N SCENIC SCANINAVIA 14 - 24 JUNE 2019 TOUR MANAGER : Maybelle Phua GOOD ITINERARY, HOTEL ACCOMODATION, COMFORT DRIVE, SMOOTH AND EXCELLENT PLANNING. A VERY EXPERIENCE AND CARING TOUR MANAGER EQUIPPED AND UPDATE US WELL. WELL DONE MAYBELLE, WE ALL HAVE A WONDERFUL TRIP WITH YOU AND EU HOLIDAYS. HIGHLY RECOMMENDED TO MY FRIENDS. HOPE TO JOIN THE NEXT TRIP ESPECIALLY LEAD BY MAYBELLE PHUA. WE APPRECIATE THE SPECIAL EFFORTS AND CARE YOU HAVE GIVEN TO US.


ET Teo

  • Tour: 06ENSCSS14/19LH
  • Tour Manager: MAYBELLE PHUA
  • Date: 13/06/2019 - 22/06/2019

Tour : Eastern USA / Canada Tour Manager : Andy Yuan Our tour manager, Andy Yuan, is nice, approachable, proactive and has a great sense of humor. The tour was run smoothly and everything was well organised. We enjoyed our tour very much. We extended our stay in NYC and he arranged with the driver to drop us at our hotel.


Anjie Peijun

  • Tour: 06USECSS14/19EK
  • Tour Manager: ANDY YUAN
  • Date: 13/06/2019 - 24/06/2019

I embarked on 10 June for the 12Days Indulgence France tour conducted by Sabestian Mak and had a memorable experience. Mak was knowledgeable about the history of Europe and gave an entertaining and informative account of how the Roman Empire gave rise to various developments in France. He was courteous made it a point to address our requests and concerns. He is also very approachable. Thank you Mak and EU holidays!


David Cai Jinhang

  • Tour: 06ECFRWS10/19EY
  • Tour Manager: SEBASTIAN MAK
  • Date: 09/06/2019 - 20/06/2019

Our family just returned from our central Europe (13D10N Italy Switzerland France) vacation led by tour manager, Ong Jiafu and we could not be happier! Jiafu was outstanding, extremely passionate, engaging, informative as well as entertaining. This was our very first group tour with an agency as we have always opted for free and easy in the past. Since my teenage daughter had never been to Europe, we wanted to see as much as we could within 2 weeks. The itinerary offered by EU Holidays seemed to meet our needs. Our friends who have used various travel agencies also strongly suggested EU Holidays. Prior to the trip, Jiafu sent us messages on tips and articles to prepare us for the trip, in particular warning us on the issues of the pick-pockets. Throughout the trip, he constantly reminded us and always helped keep a look out for us. Personally, I was a near-victim, as one of the gypsies unzipped my bag while the syndicate tried to target our group outside the Colosseum. Thankfully nothing was stolen. My daughter fell ill shortly after that start of the vacation. Jiafu was caring and checked on her condition daily. He managed to direct us to the nearest available clinic and pharmacy. Jiafu is very knowledgeable on luxury goods and full of “lobang”. We learned so much from him. He gave very good advice on what and where to buy souvenirs for ourselves and friends. Indeed, we received a lot of compliments from our friends with the fruit peeler gifts. We also enjoyed our group members, friendly, fun and always helping to keep a look out for each other, and offering to help with photos. Most of the hotel stays were good. The Trubsee Alpine Lodge hotel at mid-way to Mount Titlis was one of the highlights. We had such fond memory walking around the lake after dinner. Food wise would prefer to stay with local, after all we were there to experience the culture and food. Perhaps EU Holidays can consider to include a half day winery tour in Tuscany/Florence. We would also like to compliment the coach driver Mira. He had such great chemistry with Jiafu. Mira was awesome, great attitude, knowledgeable on the routes, helped load/unload our heavy luggage without any complaint and most importantly, a safe driver. Regardless of how good the itinerary may be, the tour manager can make or break the trip. Jiafu made the trip a very special, memorable one for our family and will be cherished for many years to come. We would especially like to commend Jaifu for his professionalism and superlative skills.


Sylvia Chan

  • Tour: 06ECERPS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 31/05/2019 - 15/06/2019

Tour name: 13D10N Highlights of Eastern Europe Departure date: 12 June 2019 Tour leader: Jeremiah Tan This trip was a really amazing trip! Was so blessed to have Jeremiah as our tour leader. He is very experienced, honest, and he is also someone that sincerely gives his best to lead this tour which makes him a trustable and reliable tour leader. Also, he takes time and effort to personally get to know each and every one of us and that is something very heartwarming. On the first day of the tour he facilitated ice breaking games that helped the 31 of us in the tour group get to know each other more and I thought that that idea was really interesting. He really tried his best to make the trip enjoyable for everyone - from entertaining us during bus rides with his jokes and stories, to making sure that we were given enough free time, to making sure that we don’t have to walk too far from where the bus alights us to our destination, greeting us good morning during breakfast, thanking us for being patient and waiting whenever we had to wait / there was a delay, initiating to help us take group pictures / family pictures, patiently answering every single one of our questions and many more. It’s really these little details that adds up to make this trip a much more enjoyable one. Also, he takes pride in his work by promoting tours during bus rides through his experiences. Looking forward to the next trip with EU!


Genelle Lim

  • Tour: 06EEMUCS12/19LH
  • Tour Manager: JEREMIAH TAN
  • Date: 11/06/2019 - 23/06/2019

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