My family and I went for the Grand Train Tour of Switzerland from the 1st to 12 October. Our tour manager was Wang Jia Fu. He was very witty, caring and knowledgeable. He would constantly tell us interesting stories about the country, get souvenirs for us, making sure we get the most out of the trip. He would also always remind us on the following day’s weather to make sure that we are in the right attire. In addition to normal tour manager responsibilities, he went an extra mile to make our trip as enjoyable as possible. For example, arranging a birthday cake for my mum which took us by surprise, buying us beer and wine to accompany our meals, and personally booking a coach for us from Zurich Airport to the train station so that we did not have to go through the trouble of handling our luggage (not part of the original tour package). This was our first tour with EU Holidays and I will definitely join EU Holidays for another tour again if it is led by Jia Fu.
Su Hui Bok
Dear Sir/Mdm, I would like to compliment Jason Ang who was my tour guide for the recent Austria trip 01 -13 Oct 2019. He was very knowledgeable and very well organised in his planning. Apart from that, he tried his best to assist tour mates and resolve various issues faced by them. He has made my trip very enjoyable and I am pleased with his professionalism and service. Thank you and I look forward to more trips in future with EU Holidays. Regards Mr & Mrs Wee
We r just joined the 11n8d Greece trip by tour manager Kenneth Ng as he is a very responsible and caring person. Before and during the trip he would gaving us a very details shortlist to remind us. give him thumb
My wife and I went on the 12D9N Adventure to Balkans from 2 Oct and thought that it was really an enjoyable experience that packed more than what we had expected. The itinerary was well planned and most of the hotel stays were great, especially during our stays in Zagreb and Dubrovnik. For sure, our tour manager, Ann Soo, also made a positive difference to this trip (coincidentally, Ann was also our tour manager for our Italy trip with EU last year!) Always going the extra mile in her duties, I must say Ann took care of us very well this trip, as usual. I remember that during our hotel stay in Slovenia, we were allocated an attic room, which we knocked against the roof ceiling above our bed and the toilet seat from time to time, due to space constraints, and the room wasn't well ventilated. We informed Ann of this and she immediately arranged for a change to a better room the next day when it was available. In the meantime, she got us a table fan, which helped to better ventilate the attic room during our first night stay. That speaks a lot about her dedication to work, we believe! On meal arrangements, however, we find that EU's meal selections for this trip probably needs some improvement, especially the lunch provided after the Pltivice Lakes National Park tour (pork main course) and one of the lunches provided in Dubrovnik (fish main course).
9D/7N Best of Russia 6 oct to 14 oct Tour Manager : Russell TanWe all had a good time though its only a short trip. Itinerary was well planned.Tour group was nice and friendly. Tour manager, young Russell , is experienced and professional. He is very helpful, patient and really took care of the groups needs. This is my first tour with EU (with 3 other companies before) and Russell is by far the best tour manager i have.... caring, helpful, patient, obliging and always there for us (at our beck and call)Will definitely recommend EU Travel to my friends.5 stars for Russell Tan!
Tour : 10D7N Grand Switzerland Train Tour + 2N Dubai Date : 1st to 12th Oct 2019 Tour Leader : Wang Jia Fu My husband and me had a wonderful trip with EU Holiday !!! We had an amazing Tour Leader Jia Fu. He is a person with passion and devotion in his job, taking care the group with individual needs in patience, satisfaction, solution and result. Jia Fu not only share Switzerland information to us , at the same time, he share other holiday package which EU Holiday selling. In Conclude, Jia Fu had done a good job, Cheer !!! （佳福）佳人领队，福气满团！
Yes , lots of good information from Judy on wat to buy, good to eat n she also shared many interesting experiences. Professional guide
Tour name: 10D 7N Spain and Portugal Date: 2-11 Oct 2019 Tour Manager: Judy He Special thanks to our tour manager Judy she provides excellent service throughout the entire tour. She is sincere, professional, thoughtful, helpful and tried her best to meet our requests. She even added additional stops that were not part of the itinerary. Great job & keep it up, Judy!
10D7N Grand Train Tour of Switzerland + 2N Dubai Departures: 1-12 Oct 2019 Tour Manager: Jiafu My husband and I joined EU for the first time and have a good impression of the tour. We are so blessed to have a wonderful and caring tour manager - Jiafu, he takes care of everything, he makes sure we are safe and at times give us pleasant surprises. He has done his job very well and we are very satisfied!
10D7N Grand train tour of Switzerland Both my husband and I had a good experience with our first EU holidays. Thanks to our tour manager JiaFu, his dedicated and responsibilities made our trip safe and not rushing. Appreciate all his efforts and we wish to join the next EU tour with him.
Just completed our 10d grand train swiss tour with our wonderful tour leader (Ong Jia Fu aka Michael). He is definitely one of the most experienced and well- thought tour guide i ever seen. As we only joined the land tour and flew in earlier, he made the effort to contact us prior to our flight to answer any qns that we may have. Its not easy for a tour guide to plan everything beforehand esp with all the train rides and timing to make the whole trip smooth. This trip do not include any coaches or any other local guides. He self-handedly brief us on all the local attractions and history! At all times assuring us not to worry on the train timing and gave us ample time to take pictures/shopping/makan. Definitely will want to join tours guided by Jia Fu in the future and im sure the rest of the tour members share the same thoughts too. Will be sharing this good experience with friends! Well Done and thumbs up Jiafu!! Great selection of hotels/resorts by EU holidays (Rooms were quality, clean and comfortable). Unique train tour organised by EU holidays which is different from other group tours. It will be even better if theres additional stopover/ overnight in Bern for future itinerary.
My 1st tour experience and i have no regrets about it. My tour manager Connie Hay had made sure all our itinerary, accomodation, food etc etc was 100%. We felt so safe with her & not forgetting her good sense of humor! very lively n lovely person. Tq Eu Travels. I would say ur price is reasonable.
Tour name: Eastern USA + Canada Dep date: 4th October 2019 Tour manager: Andy Yuan Totally enjoying our family trip! Andy made everyone in the group feel at ease as he’s friendly and approachable. It is my first time traveling out of Asia with my 21 month old son and I’m glad it turned out really well. Thank you EU holidays, special shout out to Andy for keeping my son entertained throughout this tour and also keeping the adults happy with the jokes I will strongly recommend anyone to travel with him!
Tour: 13D East USA tour Tour guide: Andy The tour guide, Andy, is very entertaining! He is also very thoughtful and catered to our needs. The tour was well planned, and although the food can be improved, it was generally good! Definitely recommend it!
We were joint the Greece tour on 3 Oct 19. The tour manager’s Mr. Kenneth provided a good and helpful service. The food at Greece can be better, sightseeing can be improve.
Tan Siew Lan
The tour manager Mr. Kenneth Ng for our Greece trip was well plan and very helpful . Good job and Wei done