My wife and I joined the 10D Grand Alpine Train Tour of Switzerland from 6 to 15 Sep 19, led by Mr Darien Tang. Even before the tour started, Darien took in our queries and comments favorably. He made special arrangements with EU for the coach transfer from airport to Lucerne upon arrival when the itinerary only specified transfer by train. He even arranged for us to have the upgrade from 2nd to 1st class for the glacier express! During the journey, my wife fell ill and had to visit the local hospital. We were grateful to Darien who accompanied us late into the night until she was discharged. Overall, the trip was memorable with good hotels and itinerary. We were impressed with Darien who is very dedicated, responsible and knowledgeable. We would surely consider EU holidays for our next trip
Thanks Simmon Lee for the spectacular 11 day 8 night scandinavia tour (departed sg on 6 sep). Without Simmon keen and meticulous arrangement, the trip wouldn't be so enjoyable. He even went beyond his duties to provide WiFi onboard. Exceptional service by Simmon! Highly reccommend the itinerary. But some suggestions for EU holiday for improvement. The dinner at quality hotel in Sweden only had a single choice for main course which was an issue for some who doesn't take chicken. It will be better if lounge access (which was complimentary in SG) is provided in Sweden as well bcos we arrived in airport quite early. lastly, if EU holiday can provide WiFi onboard will be a bonus! A very remarkable trip with EU holiday and Simmon! - Mr and Mrs Chia
Tour- 03 sep-15 Sep, our tour Manager Dylan was fantastic , we really enjoyed his expert knowledge of the history and the country of Eastern Europe. Dylan made our tour so much more interesting! We didn't know what to expect from our tour & it exceeded expectations. Big thank you to him for making it a memorable tour :) PS. This is our 3rd tour with EU.
Tour: 13Days Eastern Europe Highlights Dep Date: 03Sep2019 Tour Manager: Dylan Teoh Well rounded trip with plenty of sightseeing, shopping and life lessons (Auschwitz Concentration Camp) along the way. Great itinery with beautiful Hallstatt, history-rich old towns, cathedrals, emotionally sad Auschwitz and interesting Wieliczka Salt Mine. Thanks the group for the great company, taking care of one another and laughter. Thanks Dylan our tour manager his knowlege of the places and for taking good care of the group. Thanks for his patience and understanding, always keeping an eagle eye for those wandering away (taking photos or shopping) or lagging behind, always making sure of our well-being and safety. Great optional tours provided and not in the intinery suggested by Dylan when time and weather permits. Will surely consider and recommend EU Holidays for future trips:)
13D10N Eastern Europe Departure date : 3 Sept 2019 Tour Manager : Dylan Teoh We would like to express our greatest appreciation to Dylan for the assistance rendered during our trip. He had planned and organised the trip pretty well. We had a wonderful time during this trip.
I was so pleased with the trip on 3 sep 2019 till 15 sep 2019 at Eastern Europe . Our guide Mr Dylan Teoh was outstanding : knowledgeable, friendly, safety-conscious, and had great sense of humor. I will highly recommend EU Holidays as you exceeded all expectations (: Thank you very much for having arranged the magnificent trip.
Tour name: 10D7N amazing turkey your Tour manager: Kenneth Ng Kenneth took really good care of us every day, a very thoughtful man that brings chilli knowing we will not get used to the Turkish food. Everyday bring us different snacks /tidbits! During our last day it's mid autumn festival, he even surprise us with mooncake! Good job Kenneth! Really appreciate everything little actions you have done, beyond extra mile! During this 10D7N trip you make us feel so safe to travel, making the effort to remember our name just a few hours knowing us and even recognize our luggage ensuring we will not lose our luggage!! Thank you very much!!!
Tour name: 10D7N Amazing Turkey tour Travel date: 06SEP2019 - 14SEP2019 Tour manager: Kenneth Ng / Rukiye Thumbs up to Kenneth our tour mgr & guide Rukiye, most handsome driver Mr Sadiq that took care of us in our turkey trip ! We travelled 2900km, had great fun, joy for the 8 days !
On the scale of 1 to 5 in your survey form. I would like to give 10 for my tour manager Mr Ricky Woo for the recent Italy trip.
This is my 1st time joining EU holiday tour to italy ,i am very happy and enjoy the whole trip. Especially thank you our tour guide Mr Ricky woo , he is a very responsible tour guide ,Very patient to explain all the attractions of the day. if give me choose 1 to 5 star for him ,i will give him more than 5 star. Ricky woo
A da Da
10 Days 7 Nights Italy Fiesta 3 to 13 Sept 2019 Tour Manager : Ricky Woo I will definitely travel with EU Holidays again because I absolutely enjoyed the trip. Ricky is very responsible and prompt in his work. He goes the extra mile in every task. This is the best holiday I have.Thank you. I will recommend my friends to book their holidays with Ricky!!!
Holiday to Moscow ! Shirley is the best !! She is the best photographer ever . Best guide too !!! All my picture must give her credits !!!
Tour: 11Days Europe Highlights + 2 Nights Dubai Dep Date: 08 Aug 2019 Tour Manager: Sabestian Mak We have a very enjoyable & good memory during the last 2 weeks in Europe + Dubai lead by Sebestian Mak. He is thoughtful & generous in sharing his experience, stories & tips with us, a truly person. This is the first time I have a different experience from other travel agencies, I felt like a family trip after get to know each other & is an awesome tour mates of all. I was surprised to receive a piece of birthday cake on my actual birthday date from him & same for the other 3 tour mates who also have the same birthday day/month. Such a nice & thoughtful tour manager to brighten up our day! He is also entertained us by singing different languages song in Thai, Vietnamese, Japanese & etc. We sure will join EU again in our next holiday – well done Sebestian, thumbs up for U!
Doreen Tan Sech Leng
Tour: 11Days Europe Highlights + 2 Nights Dubai Dep Date: 08Aug2019 Tour Manager: Sabestian Mak A superb of almost 2 weeks of exploring Europe. It was wonderful. We had a tour manager, an expert guide & a good leader and a local guide to take us round & show us the places. The hotel was good, quiet & secluded. Many thanks to Sabestian Mak for your meticulous attention to our comfort. All in all a great Europe tour experience with EU Holidays!
Tour: 11 Days Europe Highlights + 2 Nights Dubai Dep Date: 08 Aug 2019 Tour Manager: Sabestian Mak The itinerary was a good introduction to Central Europe, we visited about 6 cities, including Milan, Lucerne, Paris and Amsterdam. Sabestian is very knowledgeable and savvy, he shared on history and information of the places of interests, and was able to navigate around the streets easily. He also entertained us during long coach rides, and constantly reminded us to be careful of pickpockets in Paris and Brussels. Logistically, he ensured smooth hotel check-in after a long day, and would whatsapp us on the breakfast and reporting time the night before. Personally, I would recommend to join those optional tours to Mt Titlis, Jungfrau, and factory outlet in Milan. It will be wonderful if quality local cuisine can be served in the itinerary. The additional 2 nights in Dubai was a good transition period before returning to Singapore - helped to cope with jetlag and able to experience the safari desert tour. Lastly, thanks Stephanie Tang for responding to our queries (even when she is on leave) during booking!
We joined for the 13 days 10 nights Eastern Europe trip on 06/08/19 to 18/08/19. Experience was great. TM Tevin was friendly and helpful. Always take care of all of us and remind to take care of our belonging to prevent the pick pockets. He was patiently to wait for the elderly and especially those people who are more interested to take photos and shopping like us. The accommodation along the tour was good and the meals was great too. We will definitely join EU again for our next trip.