My wife and I went on the 12D9N Adventure to Balkans from 2 Oct and thought that it was really an enjoyable experience that packed more than what we had expected. The itinerary was well planned and most of the hotel stays were great, especially during our stays in Zagreb and Dubrovnik. For sure, our tour manager, Ann Soo, also made a positive difference to this trip (coincidentally, Ann was also our tour manager for our Italy trip with EU last year!) Always going the extra mile in her duties, I must say Ann took care of us very well this trip, as usual. I remember that during our hotel stay in Slovenia, we were allocated an attic room, which we knocked against the roof ceiling above our bed and the toilet seat from time to time, due to space constraints, and the room wasn't well ventilated. We informed Ann of this and she immediately arranged for a change to a better room the next day when it was available. In the meantime, she got us a table fan, which helped to better ventilate the attic room during our first night stay. That speaks a lot about her dedication to work, we believe! On meal arrangements, however, we find that EU's meal selections for this trip probably needs some improvement, especially the lunch provided after the Pltivice Lakes National Park tour (pork main course) and one of the lunches provided in Dubrovnik (fish main course).
9D/7N Best of Asia6 oct to 14 octTour Manager : Russell TanWe all had a good time though its only a short trip. Itinerary was well planned.Tour group was nice and friendly. Tour manager, young Russell , is experienced and professional. He is very helpful, patient and really took care of the groups needs. This is my first tour with EU (with 3 other companies before) and Russell is by far the best tour manager i have.... caring, helpful, patient, obliging and always there for us (at our beck and call)Will definitely recommend EU Travel to my friends.5 stars for Russell Tan!
Tour : 10D7N Grand Switzerland Train Tour + 2N Dubai Date : 1st to 12th Oct 2019 Tour Leader : Wang Jia Fu My husband and me had a wonderful trip with EU Holiday !!! We had an amazing Tour Leader Jia Fu. He is a person with passion and devotion in his job, taking care the group with individual needs in patience, satisfaction, solution and result. Jia Fu not only share Switzerland information to us , at the same time, he share other holiday package which EU Holiday selling. In Conclude, Jia Fu had done a good job, Cheer !!! （佳福）佳人领队，福气满团！
Yes , lots of good information from Judy on wat to buy, good to eat n she also shared many interesting experiences. Professional guide
Tour name: 10D 7N Spain and Portugal Date: 2-11 Oct 2019 Tour Manager: Judy He Special thanks to our tour manager Judy she provides excellent service throughout the entire tour. She is sincere, professional, thoughtful, helpful and tried her best to meet our requests. She even added additional stops that were not part of the itinerary. Great job & keep it up, Judy!
10D7N Grand Train Tour of Switzerland + 2N Dubai Departures: 1-12 Oct 2019 Tour Manager: Jiafu My husband and I joined EU for the first time and have a good impression of the tour. We are so blessed to have a wonderful and caring tour manager - Jiafu, he takes care of everything, he makes sure we are safe and at times give us pleasant surprises. He has done his job very well and we are very satisfied!
10D7N Grand train tour of Switzerland Both my husband and I had a good experience with our first EU holidays. Thanks to our tour manager JiaFu, his dedicated and responsibilities made our trip safe and not rushing. Appreciate all his efforts and we wish to join the next EU tour with him.
Just completed our 10d grand train swiss tour with our wonderful tour leader (Ong Jia Fu aka Michael). He is definitely one of the most experienced and well- thought tour guide i ever seen. As we only joined the land tour and flew in earlier, he made the effort to contact us prior to our flight to answer any qns that we may have. Its not easy for a tour guide to plan everything beforehand esp with all the train rides and timing to make the whole trip smooth. This trip do not include any coaches or any other local guides. He self-handedly brief us on all the local attractions and history! At all times assuring us not to worry on the train timing and gave us ample time to take pictures/shopping/makan. Definitely will want to join tours guided by Jia Fu in the future and im sure the rest of the tour members share the same thoughts too. Will be sharing this good experience with friends! Well Done and thumbs up Jiafu!! Great selection of hotels/resorts by EU holidays (Rooms were quality, clean and comfortable). Unique train tour organised by EU holidays which is different from other group tours. It will be even better if theres additional stopover/ overnight in Bern for future itinerary.
My 1st tour experience and i have no regrets about it. My tour manager Connie Hay had made sure all our itinerary, accomodation, food etc etc was 100%. We felt so safe with her & not forgetting her good sense of humor! very lively n lovely person. Tq Eu Travels. I would say ur price is reasonable.
Tour name: Eastern USA + Canada Dep date: 4th October 2019 Tour manager: Andy Yuan Totally enjoying our family trip! Andy made everyone in the group feel at ease as he’s friendly and approachable. It is my first time traveling out of Asia with my 21 month old son and I’m glad it turned out really well. Thank you EU holidays, special shout out to Andy for keeping my son entertained throughout this tour and also keeping the adults happy with the jokes I will strongly recommend anyone to travel with him!
Tour: 13D East USA tour Tour guide: Andy The tour guide, Andy, is very entertaining! He is also very thoughtful and catered to our needs. The tour was well planned, and although the food can be improved, it was generally good! Definitely recommend it!
We were joint the Greece tour on 3 Oct 19. The tour manager’s Mr. Kenneth provided a good and helpful service. The food at Greece can be better, sightseeing can be improve.
Tan Siew Lan
The tour manager Mr. Kenneth Ng for our Greece trip was well plan and very helpful . Good job and Wei done
Tour: 13D10N All In Europe Footprint Start date: 28/9/19 Tour Leader: Joey Ng This is the very first time we join EU tour & our family had a fun and memorable trip in Europe. Joey was organised & rearranged the itinerary to suit our schedule so that it went smoothly. She was very informative, helpful & caring from our safety, photo taking, to many small little things even until the last day of trip she did her best to make sure everyone had a comfortable flight when there’s issue with the seatings. Overall, we had a relaxing and worried free trip. Thank you Joey! You’ve done a good job!
Tour: 13D10N All In Europe Footprint Departure date: 28/9/2019 Tour Leader: Joey Ng Very satisfy with all the schedule arranged by EU Holidays and Joey’s great service of taking care the tour members. All the itinerary was covered as planned. Joey plans the trip early and did more than we expected to ensure the tour run smoothly. She did her best to cater everyone’s needs and we did not face any problem. She did a great job and many thanks to her.
Just came back from a remarkable and pleasant trip for Spain& Portugal 10 days 7 nights on 3/10/19 to 11/10/19.Our tour leader Judy Eu really deserve a good compliment from our family of 3.As we had experience joining with other tour agencies as well but so far Judy Eu being our outstanding manager .Every night she will what app to us about the program for tomorrow and as well to keep us updated about tomorrow weather. While at the long bus journey at Spain ,she introduced the Bingo game to let us pass time.She even go to the extra mile to buy us presents to whoever win the Bingo game. And prepare her own vcd about Spain to let us see and buy for us tibtits while watching vcd. At Portugal she even forked out her own cash and the long queue to buy egg tart for the 13 pax to eat. We will look forward to join her tour group some other time.
Tan Aik Kwang