Tour: 12D9N Adventure to the BalkansDeparture Date: 6 Nov~ 18 NovTour Manager: Steve KwanThe Balkans trip is exceeded my expectations ten fold, largely due to Steve Kwan, my tour manager.Steve was a fun, bubbly, caring, friendly, helpful and attentive Tour Manager who you could share jokes and banter with and made everything brilliant.His knowledge of everywhere we went was very insightful and made every moment fun for the group. He has plenty of recommendations of places to go or see, suiting a variety of different travelers likes.Any groups that travels with Steve is guaranteed with total satisfaction and would love to go with him again in a heart beat.EU Holidays as a whole made my trip to Balkans something I will remember and treasure for the rest of my life .....Recommendation 10/10.

12D9N Balkans Adventure TourDeparture date: 14 Nov 2018One of the best & most memorable holidays we had. All tour packages generally are more or less the same, what really make a difference is the Tour Manager. We are glad and delighted to have Jeremiah Tan as our TM. He has all it takes to be a top TM, energetic, positive, helpful, patience and most of all, humorous. During our daily long coach journey, he never fail to entertain us with all his jokes & make everyone in the coach lol, his really a gem to EU. Thank you JeremiahDennis & Vivien

12D9N Adventures to Balkans (Dept date: 14Nov) trip was a memorable one. We are glad to have a caring, attentive, well experienced, with good sense of humor and thoughtful tour manager, Mr Jeremiah Tan. This makes the trip filled with laughter and fun. All the information and arrangement were well managed, organized and prepared. Food, accommodation and excursions were great too.

11 days 8 nights Europe highlights + 2 days Dubai (7 to 20 Nov 18) / Tour Manager: JiafuAs far as I know, he is the only tour manager that is willing to spend time and effort to arrange transport for us to explore the City of Light Paris night tour for sightseeing.Not just that, he is very responsible and helpful such as ensuring our safety throughout the trip, constantly reminding us to be vigilant and guiding us on tax refunds.Overall he is definitely the person you can trust if you are traveling with him and I have lots of fun joining this trip.

5 starsTour name: 12D9N Highlight of Balkan’s Departure date: 14th November 2018Tour leader: Jeremiah Tan谢谢我们的Tour Manager Jeremiah Tan,他非常有责任，爱心，细心，耐心的带我们这个团队，团员一共有35人有老有少，最老的是85岁，最小的是4岁。总是顾前顾后的，每一个地点一定会确定人数齐全，安全，他才会去做自己的东西。他真的是一位敬业乐业的tour manager，他敬业乐业的榜样是大家应该要学习的榜样。以下的照片是我无意间转过头看到的情景，他很有耐心爱心的照顾脚痛的团友。

Well managed and very scenic tour for 12 days 9 nights Balkan. Accommodation and food was good. Tour manager Jeremiah Tan was very attentive, caring and humorous to make our trip a memorable one.

Tour date : 14-25 Nov 2018 12D9N BalkansTour Manager : Jeremiah TanThank you for the enjoyable and memorable trip! Really felt safe and taken care of during the whole journey especially thanks to Jeremiah for entertaining and accommodating to our needs for the whole trip!

Europe trip from 07th Nov -20th NovAppreciate that had a wonderful and knowledgeable tour manager Michael Ong Kah Hoo. He is very friendly and gave us so much information about all the place He took us to. Took a great initiative in explaining. Thank you very much for having arranged magnificent trip we took.

Thank for taking care of us for the past 12 days, also for being so humourous and making us enjoy the tour! we had so much fun! Thank you to our tour manager , JEREMIAH TAN 

Thank you, Jeremiah for everything. Thumbs up!

jeremiah 最好好好的 领队14/11/2018~25/11/2018

12 days adventure to the Balkans departure 14 Nov 2018 tour manager Jeremiah did an amazing job! I would love to follow his leadership for future tours.

11 days 8 nights Europe highlights + 2 days Dubai (7 to 20 Nov 18) / Tour Manager: Ong Kah HooServiced by Huay Cheng and Alicia at the counter. Both are very friendly and patient staff who provided good insights and advices to us. They provided us with options on the dates, itineraries, airlines and the cost breakdown on every tour we enquired.Professional & well organised tour manager, Jiafu (Ong Kah Hoo) who has been on top of everything including our safety, allocation of hotel room and seating arrangement in all restaurants to ensure the comfort of all travellers. Jiafu managed the timing so well that non of our meals are delayed and coach captain’s driving hours are not extended. He takes good care of the everybody’s well being. He also engaged professional local guides for our trip. He has been guiding us on tax refunds throughout the trip and helped us at the airport although he has no obligation to do so.Jiafu makes an effort to text us everyday on next day schedule (morning call time, breakfast time and location and coach departure time) even though he has briefed us in the coach at the end of each day. He also sent us pictures on complimentary items and reminded us on the chargeable items in the hotel rooms after we checked in and sent us information on where we can find restaurants on days where dinner are not provided.As a tour manager, he has good knowledge on every places of interest we went including their history. On the other hand, he also provided us with very insightful information on the countries we went so that we can have better understanding of those countries.Prior to the trip, Jiafu was constantly feeding us with a lot of information via WhatsApp and answered all questions that we sent him. He did a good briefing before the trip.He also ensured that our group is well taken care off during our free and easy days in Dubai in his absence until the day we touched down in Singapore.Jiafu is a very knowledgeable and informative tour manager who can be rely on if you are traveling with him.Itineraries are based on individual likings. The places are well covered, however we are mostly taking photos from the outside. No chance to view any art piece and didn’t go near the Eiffel Tower to have a closer look. Remember to check if you wish to visit any factory outlet for shopping as this tour did not cover.

13D10N Spain+Portugal (8-20 Nov2018)Another enjoyable trip led by our tour manager Mr Ben Lum who went the extra mile to fulfilling our expectations. Had great company throughout the journey with the likes of the Ho, Kwan & Shah family. Mr Chin & wife, Francis & Esther, Vivien & Prakash. Special thanks to Mr Albert Lim for providing music the whole time.Peter Chin

12D9N Adventure to BalkansDate: 10 Nov to 21 Nov 2018Tour Manager: Ms Ann SooWe would like to express our sincere appreciation for the excellent and professional services rendered to us by your Tour Manger, Ms Ann Soo during our Balkans tour.During the trip, Ann came across as a very experienced, responsible and dedicated tour guide who took good care of everyone in the group. Despite the fact that there were 33 people to manage in the group (including a handful of the elderly), Ann had done a superb job in time management and in interacting and co-ordinating well with all of us as well as with the coach driver so much so that there is not a single hiccup during the entire tour. The whole trip has been a safe, smooth and comfortable one for everyone.Ann was also very vigilant and watchful over us. She would walk with us in every city tour and visit to places of interest to ensure that no one was left behind in the group. While in Ljubljana, Slovenia, one of members in the group was pickpocketed while walking in the street (this had happened despite the fact that Ann had earlier on constantly reminded us to be careful with our money and belongings wherever we go). Luckily, Ann had been watchful over us and acted fast enough to stop the culprits from running away with the stolen wallet. As a result, our group member managed to get back his stolen wallet without losing a single cent! Well done Ann! We were really impressed upon witnessing the whole incident.For the four of us in the family, this is the very first time we joined EU for a tour and I must say that the qualities of the Balkans tour package and the tour guide have completely won over us. We are planning for our next trip and looking forward to the same wonderful tour experience with EU!

EU很棒，Rin，你很赞。让我对路途遥远的西方国家没那么抗拒了。