Tour Name: 13D Italy/Switzerland/France Tour Manager: Sebastian Mak Departure date: 22nd Oct 2019 The itinerary for the tour was attractive despite there was unexpected raining season which we were not alerted by the agency during the package signed up. In addition, it will be good if there is an alternate plan (local tour guide sightseeing) stand by to cater for heavy down pour rather than follow strictly in accordance to the itinerary schedule that made us looks like a fool standing under the rain listening. Another area of enhancement would be the 'included meals' which i thought there is room for improvement, and i believe everyone will not mind to fork out sligtly more $ to enjoy better quality food while on overseas holidays ! However overall I would like to commend about our Tour Manager Sebestian for his humorous, patience and professionalism. He demonstrated the mentioned qualities through the entertaining jokes along the journey, constant reminders of our alertness of valuables, provide good meal tips and of course best VAT savings of branded purchase in different cities :) Last but not least, I feel that Sebestian also possess great communication skills with great insights and knowledges of the different places we visited and that helps to differentiate him from any of the other tour guides. Thanks to Sebestian for his accompany throughout this holidays !
Tour Name: 13 Days Italy Swiss France Tour Manager: Sebastian Mak Departure Date: 22 Oct 2019 This itinerary is definitely just a touch and go, rather hectic so as to cover more places. Food and hotel wise was average. However, our tour manger Sebastian will constantly remind us to be careful during your local tours to look out for pickpockets. And also will make recommendations on food and shopping when we reach every destination. Especially the “Hum Ji Bing” in Milan - Superb! Many thanks from the Koh Family!
Tour: 14D10N Eastern USA & Canada Date: 18Oct 2019 to 31 Oct 2019 Tour Manager: Andy Yuan It was exceptionally fun trip.All group members are nice and friendly. Highly recommend and great thank you to our tour manager Andy Yuen. He is knowledgeable, friendly and caring throughout the trip. we will join EU again for our next trip.
Chen Pei Ling
Tour: Italy Switzerland France 13D11N+2N Dubai Departure: 24th Oct - 8th Nov 2019 Tour Manager: KEN YONG This was my first time joining EU Holidays and was fortunate to have KEN YONG as my Tour Manager! He was so approachable, knowledgeable, friendly, attentive, fun loving, professional, simply just an awesome guy! He really blends very well with the group and I felt very comfortable with him and feel safe! Of course not forgetting the itinerary and optional tours and additional one which made the trip a fantastic memory! And we are always blessed to have good weather when we reached our destinations and especially to the Top Of Europe and Mount Titlis! So far, this was the best holiday trip for me and a super memorable one! Thank you so much to Ken Yong and also to Michael (driver) for our road trip safety! Overall, thumbs up and i will definitely request and follow KEN YONG for my coming trips! Well done, Ken!
Tour Name : 13Days Italy Swiss France Tour Manager: Sebastian Mak Departure Date: 22nd Oct 2019 Even though the tour was fast paced and had Long bus rides, Sebastian managed to keep us all on schedule and entertained. He’s a very funny and easy-going guy who is very approachable and knowledgeable. He is also very friendly and takes good care of everyone in the tour. By far the best tour and tour guide I’ve had.
Tour Name: 13 Days Italy Swiss France Tour Manager: Sabastian Mak Departure Date: 22 Oct 2019 It was an unforgettable trip in Europe! Though the rush and touch and go concept to cover more places, the overall experience is amazing. Our tour manger Sabastian is always on the lookout for us and always reminding us to be very vigilant. He also recommended the best of everything everywhere to make our experience even better. Thank you Sabastian
Tour Name: 13Days Italy Swiss France Tour Manager: Sebastian Mak Departure Date: 22Oct2019 I had a really good time on this Europe Trip. Many place we went is gorgeous, food recommended by our tour manager is good too
Tour Name: 13 Days Italy Swiss France Tour Manager: Sabastian Mak Departure Date: 22 Oct 2019 I had a great time on this amazing Europe trip! Many great places had been covered by the trip itinerary and the tour manager took care of us very well. Aside from being slightly rush on a daily basis, the trip is great and had an amazing view in Switzerland. Thanks, Sabastian!
We went for the 12D 9N Balkans adventure from 27 Oct to 7 Nov 2019. It was a very enjoyable trip. Kenneth Ng, our tour manager is a star, took care of our every need, down to the little things. we are impressed by his professionalism and thoughtfulness. This being our first travel with EU holidays, we are happy with our decision to try out another agency.
Tour Name: 13D Italy/Switzerland/France Tour Manager: Sebastian Mak Departure date: 22nd Oct 2019 The Tour Manager Sebastian Mak was really excellent, he is really well versed in the entire trip places & provide very clear & precise communication, recommends good places for food & best places to shop. He gets a thumbs up from me & my hubby Joe as we were really impressed with his vast knowledge of the entire tour places , we have never come across such a great & excellent Tour Manager as good as Sebastian -He is definitely an asset to EU holidays. Overall the entire trip was great, enjoyable amidst the Long & lengthy walk & the frequent rain that hamper good photography, Food not that great but acceptable, hotel good except one or two which can be better. This trip is an eye opener for me even I have visited Europe before as it allows me to see many places, scenery etc I want to extend my appreciation to Sebastian for making my entire trip memorable, thanks Sebastian for a job well done Best Regards Mary & Joe
KEN YONG. Best tour manager we have ever encountered. He is knowledgeable, witty, responsible and helpful! We had loads of fun and memory with him and the group. EU must clone more KEN YONG as tour manager we will definitely recommend to travel with EU holidays if all tour managers are like KEN YONG. We love his story and entertainment on coach too as it made the long ride bearable. His effort and passion were felt by the group and we appreciate his company and guide! 6 stars to KEN YONG! Suggest EU to provide tour managers with business class travel so they have more rest on plane.
12D9N Adventure of Balkans 27th Oct to 6th Nov 2019 Tour Manager: Kenneth Ng Review: Our 1st time with EU holidays. Kenneth was very professional, caring and helpful all the way, making the trip enjoyable and memorable. Thank you Kenneth for making sure we are well fed, providing up to date information of weather and answering any queries we have promptly.
Tour : 12D 9N Adventure to Balkan’s trip Departures: 26Oct - 6th Nov 2019 Tour manager : Jerry Ong It was an awesome trip and everything went smoothly ! The itinerary that was planned for our trip was all covered by Jerry Ong ! Jerry always offer to help us take photo and advice us which location is good to take nice picture. We are very pleased with his service and would recommend him to family and friends !
James Tay Mong
Recently came back from 10D7N Aurora Chasing in Norway tour (26 Oct - 4 Nov 2019) and had an amazing experience. I would like to compliment our tour manager, Mr Luke Soh. Mr Luke is a responsible and dependable tour manager. He is highly dependable and we could count on him if we need any help. Thank you for the good experience EU Holidays. Looking forward to my next trip with EU!
Tour: 13D Italy Swiss Paris & 2N in Dubai Tour Manager: Kevin Cheng Tour date: 10 Oct - 25 Oct It’s our first time to Europe and all thanks to Kevin, we had memorable honeymoon memories! He was able to integrate every group with their different backgrounds into the ideal “family”. All thanks to his meticulous planning beforehand, the overall trip was smooth and seamless. Taking extra effort and planning to ensure that we have adequate time at each location and get to experience the local culture/cuisine/shopping/sight seeing. Big Thank You Kevin! Hope to get a trip with You again!
Went on a tour from 18-31 Oct with EU holidays with tour manager Andy Yuan to Easter USA and Canada. Andy is a very professional tour guide! He is polite, humorous and patient, especially to old aunties like us!! We have a lot of joys & laughs during the trip. Thank you Andy Yuan!