My family of 4 including 2 children, 6 and 12 years old would like to thank our tour leader, Rin Leow for the 11D 8N central Europe trip. Itinerary and good was great! It was a memorable and wonderful experience. She is very resourceful and provides excellent service to the group. My kids love her too. Despite all the challenges she face with team, she handles them calmly
Tour: 10D7N Austria + Bavaria TourDate: 2 November 2019 - 11 November 2019Tour Manager: Paul TeeI would like to take this opportunity to thank Paul Tee for the awesome tour service rendered. Even way before the tour commences, he created a very detailed copy of our itinerary all by himself in PDF.During the tour itself, everything from check-in, transfers and journeys went smoothly. This will not be possible without his proper planning. He also went for the extra mile to take family photos for all the tour members and even take good care of the young and olds.Well done Paul and well done EU. Will definitely join EU again.
Tour name: 12D9N ADVENTURE OF BALKAN Travel date:27OCT2019 - 6NOV2019 Tour manager: Kenneth Ng 每年都和公司团出发，今年等一次带家人和女儿跟团。家人们是等一次跟团，所以对每天早上早起吃早餐出发的时间有点负担。本人觉得还好因为已经习惯了跟团。Kenneth 很负责，也很照顾我三岁大的女儿，每天都有零食吃
USA/Canada: 18 - 31 Oct 2019 Our trip to US & Canada was lead by Tour Manager, Andy Yuan. Andy made extra effort to ensure that our needs were met and we're pleased with his thoughtfulness, especially in details like ensuring we have the right type of food in the restaurants we went to. His advice on security matters through customs was excellent and this allowed our clearance to go without any issues. We thank Andy for his excellent service.
We had a wonderful trip to ltaly inOct 19. This wouldn't be possible if not for a bunch of nice and fun tour mates and our excellent tour manager , Simmon Lee. Simmon is professional, friendly and is always there to ensure things run smooth for us. He is responsible and takes good care of us. He is always there to see to our needs. Whilst the tour has ended, he bothers to went extra miles and app us the receipt from company. Thanks Simmon. Hope to embark on another tour with you soon!
Tour Name: 13 Days Italy Swiss France Tour Manager: Sebastian Mak Departure Date: 22 Oct 2019 My wife and i enjoyed the tour and we had a pleasant experience although the food included can be improved in quality. However, Tour manager was fabulous. he is very friendly and helpful throughout the whole trip. Sebastian took the initiative to introduce and recommend us restaurants, shops and things to do during our free and easy time. He also used his own free time to bring guests to try recommended food and gelato. We had the best gelato in Milan and it was well worth it. Instructions given by tour manager was always very clear. His daily messages at night ensure all members know the temperature and what to expect and prepare for the next day. Furthermore. he will always make sure all his group members are well taken care of. He will always walk at the back of the group during city tours and be on a look out for suspicious people. Sebastian also shared many stories, jokes and entertain us during long bus rides. A knowledgeable and humorous man. We are very appreciative of our tour manager and we know he will always be there to help us and answer our questions at any time. Thank you Sabestian for the fun and pleasant trip. Cheers
Our group was blessed and very fortunate to have a very responsible and dedicated tour manager, Paul Tee to lead us in our Austria and Bavaria vacation! Double thumbs up to Paul! Good Job! We look forward to join your conducted tours soon!
Paul 所带的团队令我们回味无穷，他的细心和体贴是不二人选，谢谢你Paul 。这次的奥地利和巴伐利亞之行我很满意只是餐食包含太少了。
A responsible and dedicated guide. Ah Paul. Good memory and scenery Bavaria + Austria, Looking forward 2020 Finland Trip with Paul & EU holidays again.
Sow Hoong Wan
enjoy the tour with EU Holidays and Paul. this is 4th times with Eu Holidays. never regrets and will join your Finland in 2020.
Had a fun and enjoyable trip in Austria and Bavaria. Our group was blessed and fortunate to have a very dedicated and responsible tour manager, Paul Tee. Kudos! Thumbs up! Thanks heaps Paul! Good job!
Tour Name: 13D Italy/Switzerland/France Tour Manager: Sebastian Mak Departure date: 22nd Oct 2019 The itinerary for the tour was attractive despite there was unexpected raining season which we were not alerted by the agency during the package signed up. In addition, it will be good if there is an alternate plan (local tour guide sightseeing) stand by to cater for heavy down pour rather than follow strictly in accordance to the itinerary schedule that made us looks like a fool standing under the rain listening. Another area of enhancement would be the 'included meals' which i thought there is room for improvement, and i believe everyone will not mind to fork out sligtly more $ to enjoy better quality food while on overseas holidays ! However overall I would like to commend about our Tour Manager Sebestian for his humorous, patience and professionalism. He demonstrated the mentioned qualities through the entertaining jokes along the journey, constant reminders of our alertness of valuables, provide good meal tips and of course best VAT savings of branded purchase in different cities :) Last but not least, I feel that Sebestian also possess great communication skills with great insights and knowledges of the different places we visited and that helps to differentiate him from any of the other tour guides. Thanks to Sebestian for his accompany throughout this holidays !
Tour Name: 13 Days Italy Swiss France Tour Manager: Sebastian Mak Departure Date: 22 Oct 2019 This itinerary is definitely just a touch and go, rather hectic so as to cover more places. Food and hotel wise was average. However, our tour manger Sebastian will constantly remind us to be careful during your local tours to look out for pickpockets. And also will make recommendations on food and shopping when we reach every destination. Especially the “Hum Ji Bing” in Milan - Superb! Many thanks from the Koh Family!
Tour: 14D10N Eastern USA & Canada Date: 18Oct 2019 to 31 Oct 2019 Tour Manager: Andy Yuan It was exceptionally fun trip.All group members are nice and friendly. Highly recommend and great thank you to our tour manager Andy Yuen. He is knowledgeable, friendly and caring throughout the trip. we will join EU again for our next trip.
Chen Pei Ling
Tour: Italy Switzerland France 13D11N+2N Dubai Departure: 24th Oct - 8th Nov 2019 Tour Manager: KEN YONG This was my first time joining EU Holidays and was fortunate to have KEN YONG as my Tour Manager! He was so approachable, knowledgeable, friendly, attentive, fun loving, professional, simply just an awesome guy! He really blends very well with the group and I felt very comfortable with him and feel safe! Of course not forgetting the itinerary and optional tours and additional one which made the trip a fantastic memory! And we are always blessed to have good weather when we reached our destinations and especially to the Top Of Europe and Mount Titlis! So far, this was the best holiday trip for me and a super memorable one! Thank you so much to Ken Yong and also to Michael (driver) for our road trip safety! Overall, thumbs up and i will definitely request and follow KEN YONG for my coming trips! Well done, Ken!