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Testimonials

Testimonials




10D7N Winter Finland +King crab SafariDeparture date : 12 December 2019Tour leader: Ricky WooThe trip was wonderful all along the way, everything went smooth & it was very well organised.11/10 for our tour leader, Ricky Woo, who was excellent in all fields; very knowledgeable, has a great personality, great photographer, very helpful, responsible, passionate & the list goes on. He has great attention to details to make sure that he could provide anything we might need.Thank you Ricky for making this trip a fun & memorable one, especially for my sister who celebrated her birthday there.


Khairunnissa Zanirah

  • Tour: 12EFN10W12/19AY
  • Tour Manager: RICKY WOO
  • Date: 12/12/2019 - 20/12/2019

My family joined 8N11D Europe trip in Dec with JiaFu as the tour manager. He is very experienced and always prioritized customers’ request first. Very detail in his explanation and even sang songs for us during Long bus journey. Appreciated Jia Fu’s contributed a lot of his personal time in solving our additional queries and surprises, some time till midnight. Because of JiaFu, we will come back to EU Holiday!


Helen Xu

  • Tour: 12ECCHLW08/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 08/12/2019 - 20/12/2019

10D7N Winter Adventure in Finland + King Crab SafariDeparture Date: 3 December 2019 - 12 December 2019Tour Leader: Ricky WooMy family and friends had a brilliant tour with EU Holidays under the travel arrangement of Ricky Woo. Everyday was a new experience, from husky dog and reindeer ride to aurora chasing by bus. At the start of the tour, Ricky took the initiative to create a WhatsApp chat group, through seeking prior consent from the tour members, to ensure that everyone would be aware of what would be going on through his constant reminders. He truly cared about everybody and consistently checked back to ensure that everything was perfect. In order to make the trip memorable when the tour members saw the Northern Lights, he selflessly took photos for everyone without his gloves on despite the frigid conditions. When my friend’s son fell asleep on the sled during the aurora chasing, Ricky called for the driver to stop as he was worried that the boy might fall off. He carried the child, moved the latter beside him and cuddled him, so that the boy could sleep more comfortably. Not everyone has a big heart for children. Using his big heart to spread his love is one of the greatest things that he has done during the entire trip. I believe that his giving nature has touched every member in the tour group. Keep spreading your love and knowledge, Ricky Woo!


Aidi Neo

  • Tour: 12EFN10W03/19AY
  • Tour Manager: RICKY WOO
  • Date: 03/12/2019 - 12/12/2019

tour manager Jiafuvery prompt and well planned tour. the tour guide was so responsible and helpful. gave detailed explanations on places we visit. i highly recommend this tour guide and this company for tours. yet i believe the choices of food can be better


Vishnu Shawn

  • Tour: 12ECCHLW08/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 08/12/2019 - 20/12/2019

My husband and I went for a 10D 7 N trip to Finland and had an enjoyable and memorable experience. Itinerary is well planned. More so, we had a very experienced tour manager, Ricky Woo, who is responsible and knowledgeable , always injecting humor in his conversation during the long bus journeys. He was detailed in his briefing and gave constant updates. I especially appreciate the personal concerns he had shown for everyone on board. 


Kah Gek Tay

  • Tour: 12EFN10W12/19AY
  • Tour Manager: RICKY WOO
  • Date: 12/12/2019 - 20/12/2019

Tour code: 12EFN10W12/19AY10D7N Winter Finland +King crab SafariDeparture date : 12 December 2019Tour leader: Ricky WooGlad that our family had chosen EU Holidays Pte Ltd, and having Ricky as our tour leader. Really impressed by his experience and excellent services. 


Hwee Huang Ng

  • Tour: 12EFN10W12/19AY
  • Tour Manager: RICKY WOO
  • Date: 12/12/2019 - 20/12/2019

Depart date: 5 Dec - 13 Dec 2019Tour: 10D7N Winter Finland + King Crab SafariGuide: TimothyMy first time following a guided tour and it was an awesome experience with a wonderful and humorous guide. Tour itinerary covered the key activities sufficiently while maintaining a comfortable pace for the members. Highly recommended!


June Ng

  • Tour: 12EFN10W05/19AY
  • Tour Manager: TIMOTHY WEE
  • Date: 05/12/2019 - 13/12/2019

Our tour manager Kevin is very good and responsible person to lead the tour .


Teow Kok Nee

  • Tour: 12ECERPW03/19EK
  • Tour Manager: KEVIN CHENG
  • Date: 03/12/2019 - 18/12/2019

We had so much fun during our holiday to Europe. Kevin was our tour guide. He had great time management and ran our itinerary very well. He was very flexible in making arrangement to cater to the needs of our tour. we had a great time and if anyone is looking for a hassle free holiday, i would definitely recommend EU tour.


Qian Wen

  • Tour: 12ECERPW03/19EK
  • Tour Manager: KEVIN CHENG
  • Date: 03/12/2019 - 18/12/2019

My family and I had a wonderful trip to Europe (departed on 3 December) with Kevin. Kevin was very helpful and well-prepared.


Ryan Ng

  • Tour: 12ECERPW03/19EK
  • Tour Manager: KEVIN CHENG
  • Date: 03/12/2019 - 18/12/2019

This is my first time join EU Travel for this 11 days Central Europe Trip 8.12.19 to 20.12.19. The tour guide, Jia Fu is very patience and knowledgeable. He can be a leader in this tour industry. He guided us all the way from Paris to Amsterdam. Unfortunately, he was told to go to Rome to lead another tour group. He need a thump up service. I feel that EU Travel should not half way through send him away as I think we should know before hand. We still prefer a tour guide follow us from day 1 to end of the trip. It is somehow disappointed as we have to go to Dubai ourself. The tour guide in Dubai is really disappointed and suck. I don't understand what he is talking about. I faced the problems of check in hotel and he is unable to help me. Even, the last day, he is not helpful. We went for the sand ride, he was not there to explain to us. Only Jia Fu keeping reminding us what to do. I appreciate it very much. I complained to Jiafu about the hotel in Dubai. I will definitely condemned this Hotel Ramada, (please check with JiaFu). Most of them are not happy with the hotel service.Overall, I feel that hotel stay need to improve especially the 3rd day stay at Nancy sometime.. It was small, isolated and nothing to eat in the evening.The overall trip could be improved further. Thanks JiaFu for his patience even he is not in Dubai guided us until we touch down Singapore. I will not recommend EU travel for Dubai trip as I face bad experience with the hotel and the tour guide.I will recommend EU Travel provided no transit to Dubai.


Joanne Sim

  • Tour: 12ECCHLW08/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 08/12/2019 - 20/12/2019

the whole trip is really fun and enjoyable with his great sense of humour and professionalism. his name is wang jiafu. great work by him. highly recommend


Kelvin Ting

  • Tour: 12ECCHLW08/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 08/12/2019 - 20/12/2019

10 days Winter Adventure in Finland + Norway King Crab SafariThis was one of our more adventurous holidays. Pace was relaxing but we still managed to hit all the highlights. Having been on many group tours before, we’d rate Jeremiah among the best - helpful, knowledgeable and actually amusing. He went the extra mile and added a personal touch for us (as my birthday coincided with the tour) with cake, song and even a small gift. We are already considering our next holiday with EU Holidays.


Radiant Khong Szer Yin

  • Tour: 12EFN10W13/19AY
  • Tour Manager: JEREMIAH TAN
  • Date: 13/12/2019 - 21/12/2019

Tour- 10D7NWinter Adventure in Finland + Norway King Crab SafariTour Manager-- Ricky WooDate - 12 to 21 Dec 2019Pleasant and memorable experience. A vacation not to be missed thanks to Ricky our knowledgeable tour manager. Highlights of tour: Husky dogs friendly and domesticated, safari king crab-all you can eat, reindeer rides n Arctic ice floating. Best of all our young n chatty tour manager who makes today as memorable as yesterday . Well done Ricky


Pauline Chua

  • Tour: 12EFN10W12/19AY
  • Tour Manager: RICKY WOO
  • Date: 12/12/2019 - 20/12/2019

Tour: 13D10N Spain and PortugalTour manager: Sheue JiuanWe enjoyed this itinerary a lot with the care of our thoughtful and caring tour manager Sheue Jiuan. The trip was smooth, scenic and sumptuous!Highly recommend EU and Sheue Jiuan!


Damien Koh

  • Tour: 12ESMADW11/19EK
  • Tour Manager: SHUEI JUEN
  • Date: 11/12/2019 - 23/12/2019

Tour : 13D EUROPEDepartures: 8 - 20 DEC 2019Tour manager : Syafii LubisIt was a wonderful trip for us and everything went smoothly!Our tour manager Lubis was very responsive, friendly and patience with the group. Always ensuring our safety everywhere and the itineraries were met also. He had organised well food arrangement even veg and non-veg people. Also he had a good knowledge on the Europe places and shared everything to group prior to arrival. Thanks to Lubis and EU holidays.


Samraj Rajasekar

  • Tour: 12ECCFPW08/19EY
  • Tour Manager: SYAFI LUBIS
  • Date: 08/12/2019 - 19/12/2019

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