Tour : Highlights of Eastern Europe 13D/10N Dep date : 12 to 24 Nov 2019 Tour Manger : Ricky Tiang Over the years of joining guide tours, I am truly impressed with Ricardo . His diligence and passions has far exceeded his level of professionalism . He is so humorous and able to take care of all . We have such a wonderful time with him. He is a great asset to the company.
Ong Tai Seng Kevin
20 November 2019 Morocco TourTour leader : Jacky ChewI am to join this trip without regretting especially the tour leader Jacky Chew, He is very responsible caring, patient through out the whole trip. All the group members enjoy this trip. In future I will choose EU holidays travel again for all my trip
I have to agree that your Tour Manager, Jason Ang is amazing and has excellent knowledge in the culture, geography and history of the locations covered by the tour.
Yu Love Jenny
Hi,Just a note to thank Jason Ang for his professional guidance to the 13 days Portugal and Spain holiday from 13th to 25th November 2019.By far, he was the best tour manager we've came across travelling with your company. We all ( 18 of us ) felt entertained, guided and above all safe during our trip! He performed his fiduciary duties with passion. He even ran extra miles to arrange all the necessary informations and details from A to Z; like VET rebate, attending to our toilet breaks for some of our travelling friends and many more.We'll definitely travel with EU and in particular, Jason again!Congrats and a thumbs up for J.
Trip: Italy Feista 7Nov to 16 Nov 2019 Tour Manager: Jia Fu Rating: 4.7 out of 5 Jia Fu is Professional, Stern But Firm especially when it comes to safety of the tour mbrs wellbeings and personal belongings , Timing Control of the trip schedule is good, hs selection of tour guides of the place of attractions are good as well, very organised, very interactive, humourous as well, we enjoyed the trip.. We loved Venice, the nx day after our Venice trip, we watched from news that Venice is flooded.. how blessed we are to be there one day before the flood... The breakfast arrangement in the hotels can b better and improved.. however overall, we enjoyed the trip.. thumbs up
Khoo Guek Cheng
Tour: Italy Feista Departure: 7/11/19-16/11/19 Tour Manager: Jia Fu Our tour manager, Jia Fu was competent, professional, well prepared and considerate. He took the effort to remind us of the importance of warmth after he checked the weather condition. The trip throughout was well and smooth. Safety was an important element in our group and that was well taken care by Jai Fu. We highly recommend the company and Jia Fu . It was a great, memorable and enjoyable trip.
I am Helen. I. just returned from Italy last week. My second year to Europe with EU Holidays. I am impressed with Jia Fu's good service. He ensured the safety of all tour members throughout the trip. He took the effort to wait for us at the lobby after checking in to see if any team member needs help. This is something which I have never experienced with any other package tour. His diligence and great effort is commendable, I will not hesitate to recommend EU Holidays to my friends and relatives particularly requesting Jia Fu for the Euro trip.. Keep up the good work Jia Fu!!!
Portugal & Spain - One of the best trip I had and main highlight is we have a professional, knowledgeable tour guide, Mr Jason Ang. He is witty, humorous and making the tour very entertaining and smooth. Definitely like to use him for my next trip and also highly recommended him as tour leader.
We have traveled numerous times with EU Holidays and always found their tour managers to be professional, helpful and efficient. I am writing to specially commend Wang Jiafu, tour manager on our most recent trip to Italy (Nov 7-16). A few days before the start of the tour, Jiafu started sending us useful information in preparation for the trip including check in information, ideal size of luggage, hotel listing, weather forecast for Italy as well as tips on the hot spots for pickpockets and how best to avoid being a victim of theft. Throughout the trip, Jiafu constantly reminded us to ensure our valuable items are always with us prior to departure from hotels. We appreciate the efficient checking-in at each hotel as we were never kept waiting for more than a few minutes to get our keys. Information on breakfast and check out times was communicated with the group via WhatsApp. Every item on the itinerary was well covered and Jiafu ensured that we maximized the day with an early start as it got dark before 6pm each day. With the optional tours, there was never any pressure to join and Jiafu always arranged for those not in the optional tours to be safely transported back to the hotel. Throughout the trip, we felt well looked after and were even entertained on board the bus with songs as well as highlights of destinations (eg Balkans, India, train tour of Switzerland) that EU Holidays offer. Even towards the end of our trip, Jiafu tirelessly helped all those who needed to claim their tax refunds, taking pains to explain to us the procedures at Rome airport. Last but not least, the trip was made even more enjoyable by all the group members who were fun loving, always timely and considerate. We have another tour booked with EU to Caucasus departing Mar 2020 and we look forward to having a tour manager as capable, organised, knowledgeable and conscientious as Jiafu.
We had an enjoyable 12D 9N tour departs 9 Nov to the Balkans led by tour manager Xiao Loh. He's a very dedicated, responsible, caring, professional and competent tour manager. He's very experienced and knowledgeable of the scenic place and spot to capture nice photos. He also inform us of the weather forecast the following day and to bring along our rain coats and umbrella cos this is the rainy season. Besides the above the hotels and meals provided by EU are good too! I look forward to the next holidays with EU again!
Re: 10D7N Italy Fiesta Departure: 7 November 2019 Tour Manager: Ong JiaFu We are blessed to have JiaFu as our tour manager. He is responsible, knowledgeable n prudent. During our trip, he ensured all our group members safety and always provided us with full attention and care. Moreover, he is very jovial and friendly. Our tour members are also very cooperative and friendly. All of us were having wonderful and enjoyable times with JiaFu. We greatly appreciated Jiafu good services and hope that JiaFu can be our tour manager again for our next trip.
We just returned from a short tour to Italy (7/11-16/11)led by Wang Jiafu. It’s not our first with EU but it was one of the best for us in terms of the place, weather and most importantly our tour lead and tour mates. JF was very professional as it’s not easy to lead such a big team. (Very challenging to manage if guide is not capable). Jiafu Jiayou
Tour: 10D Italy Fiesta - 7 Nov to 18 Nov 2019 Tour Manager: Wang Jiafu This was our 1st holiday tour with EU. The experience we had on our trip was fantastic. This was possible because we had such a wonderful and professional tour manager who is very knowledgeable, attentive to our needs, ensures our safety, co-ordinated the whole trip well, and meeting most of all our "demands". Kudos to him in his ability to manage the varied demands of the 37 members group
10D7N Italy Fiesta (7 to 16 nov 2019) Tour manager: Jiafu This is my second experience with EU holiday. The tour managers at EU holiday never fails to create impressive experience. Our tour manager, Jiafu, is there to ensure the safety of all members and it is not a rare sight to see him running up and down to do head count during our walking tour around Italy. He is a very experienced guide who provide alot of interesting information and history pertaining to europe. Thanks Jiafu for the great service!! Will definitely recommend EU holiday to our friends and family!
Tour: 13D Italy, Switzerland, Paris Departure: 6-19 Nov 2019 Tour Manager: Ricky Woo I highly recommend our group tour Manager, Mr Ricky Woo to whoever wants to join a group tour. He is passionate with his job and always make sure he goes the extra mile. Not just making sure that our safety is his first priority, he has been leading Europe tours for years that everything is on his finger tips. On top of that, his photo skills are also good. He never fails to take the right angles & suggests poses to create memories for us to bring home. He will always be nearby wherever we go & is always ever-ready to give a helping hand for photo taking. We traveled as a family of 3 and he took effort to make sure my daughter gets an adjoining room to us so that she is not too far from us which makes it inconvenient and unsafe. Is not easy to lead a tour with a group and I can see his hard work pays off. The dark circles on his eyes explains how tiresome it can get but he never fails to greet us with a big smile and a great sense of humor every single day. Great job & well done, Ricky.
Tour: 13D Italy, Switzerland, Paris Departure: 6-19 Nov 2019 Tour leader: Ricky Woo As a newbie to tour group travel, I was prepared to lower my expectations to help manage the foreseeable rush-to-wait scenarios and exhausting change of hotels and long coach rides. Thankfully, EU has managed to prove me wrong. My wife and I were blessed to have Ricky as our tour leader who has demonstrated his professionalism and depth of experience in managing our travel itinerary, and he was always ready to improvise and deal with unforeseen challenges such as the sudden flooding in Venice and Yellow Vests protest in France which we've witnessed first-hand. My group mates and I were always assured that our safety was his top priority and we've unexpectedly ended up with some very unique travel experience that have became some of the key highlights of our trip. Ricky was also meticulous in his planning and took time to prepare the group for the upcoming destination and what to look out. I was also blessed with awesome travel mates that were considerate and fun-loving and Ricky's sense of humor has certainly made the long coach rides more bearable and delightful. I will definitely recommend EU and Ricky to anyone who is keen to try a tour group travel!