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Testimonials

Testimonials




Tour code: 10ECCHLS16/19EK 11D8N EUROPE HIGHLIGHTS + 2N IN DUBAI DEPARTURE DATE : 16/10/19 - 29/10/19 Tour Manager: Wang Jia Fu Just returned from the trip few days ago, wish to especially thanks Jia Fu for his excellent service during the trip. He is a very experience, resourceful, caring, helpful and knowledgeable tour manager. He is very well-organised on arranging the itinerary and planning. He will informed daily activities in advance and the timing of pickup point clearly. In addition, he will WhatsApp the info in chat group also. Haha, not only that, like a “mummy” keep on repeating again and again to remind us to check our belongings. (So thoughtful and caring) He also go a extra mile to buy birthday cakes to celebrate birthday for the members during the trip. Another extra mile, he helping the tour members to check our tax refund and guides us the process at airport. Once again thanks Jia Fu for his hardwork and Make the trip do enjoyable and memorable.


Xin Ting Chee

  • Tour: 10ECCHLS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 16/10/2019 - 28/10/2019

Tour code:10ECCHLS16/19EK,11D8N Europe Highlights with EU Holidays Departure date:16oct2019 Tour Manager Wang Jiafu My first time joined EU holidays for such a big group of 35 paxs to central Europe trip. We are really enjoyed and have a great days throughout the whole trip as we are lucky to a very professional and experience Tour Manager Wang Jiafu to lead us throughout the journey. He is such a caring, helpful and knowledgeable tour manager. My husband and me are highly recommended him to everyone! Jiafu, great job and looking forward to see you again!


Catherine Tan

  • Tour: 10ECCHLS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 16/10/2019 - 28/10/2019

Tour code:10ECCHLS16/19EK,11D8N Europe Highlights with EU Holidays Departure date:16oct2019 Tour Manager Wang Jiafu Our first trip with EU Holidays to Europe The guide and tour was extremely good (appreciate this!) and for that our Tour Manager Jiafu deserves a special thanks. He is very experience, knowledgeable, attentive, helpful, humour, extensive service before and after the tour. Both my wife and me would like to thank him for the good service rendered during the trip. We had many great days there, which obviously also added up to the experience. Jia Fu have such a warm personality and highly motivated guide (recommendable!). I truly enjoyed the scenery was beautiful All respect for Jai fu who does a great job there; a true sample of excellent tour Manager Many thanks again and I recommend Jia fu to everyone!


Desmond Low

  • Tour: 10ECCHLS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 16/10/2019 - 28/10/2019

Tour: 12D9N Adventure to the Balkans On behalf of my friends and I, many thanks to Jun Bin, our tour manager, for making this trip a safe, smooth and enjoyable journey!


Sofiah Lim

  • Tour: 10EEBALS18/19EK
  • Tour Manager: DING JUNBIN
  • Date: 18/10/2019 - 29/10/2019

Tour :10ECCHLS16 Departures: 16/10/2019 Tour manager : jiafu Europe tour 16Oct - 27Oct This is my first trip to Europe with EU holidays. Jiafu is our tour manager. Throughout this trip, his professional attitude & patience that made the whole trip very successful & made everyone’s Europe dreams come true. He is a very responsible tour guide who will make sure that all of us are in a very safe environment. He is also very humorous and his speeches on the bus has never made us bored. And Jiafu has a very good memory! It was a fun trip and everything was amazing although some of the food that was arranged by EU for the trip can be improved but on the overall, it was good. Of course, Jiafu is one of the most entertaining & funny tour guide. Our group members are nice & friendly as well. Besides that, he also has excellent knowledge. He shared lots of travel experiences to us. His tour managing skill & experience are sagacious! It was definitely a memorable trip for all of us. Last but not least, special thanks to Jiafu again who had prepared a birthday surprise for me!


Denise Yuki

  • Tour: 10ECCHLS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 16/10/2019 - 28/10/2019

Tour: 14D10N Best of Eastern USA and Canada (Autumn Special) Departure date: 4 Oct 2019 Tour manager: Andy Yuan It was our first group tour experience (we have always enjoyed the freedom of traveling free and easy before this) and kudos to EU and Andy, we may be on the way to becoming tour converts. The itinerary was well organized despite a few misses in the tour meals. However, we were spot on in catching the fall colors and that more than made up for any imperfections in the tour. Andy is a very patient and humorous tour manager, always answering the tour members’ queries with a smile, even repeated queries. He would always try his best to accommodate all (reasonable) requests and the long coach journeys were made more bearable with his funny stories. Last but not least, we made new friends and gained newfound respect for elderly travelers. Til our next group tour then...


Catherine Lee

  • Tour: 10USECSS04/19QR
  • Tour Manager: ANDY YUAN
  • Date: 04/10/2019 - 16/10/2019

Went to Europe and Dubai tour from 16 October to 29 October. Our tour guide is Mr Ong Jia Fu. He is very responsible and know how to take care of the group. I can only say he is full of praise. Really enjoyed myself during the tour. Thank you!


Lilian Lim

  • Tour: 10ECCHLS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 16/10/2019 - 28/10/2019

Tour Reference- 10ECCHLS16/19EK 11D8N Europe Highlights + 2N in Dubai Tour Manager - Wang Jia Fu My first time travelling with a tour group and was pretty worried when I heard it was a big group of 35 that there could be many unexpected delays and people reporting late etc but it turn out that all these fears were unfounded. With a experienced tour manager like Jia Fu leading the group, everything went smoothly. He made changes to our travel plans accordingly after doing lots of groundwork on the weather forecast which made our trip to Mount Titlis so worthwhile, where we get to experience snowing which could not be possible if we had sticked to the original travel plans as weather was bad on the mountains after that. His constant reminders on pickpockets and their modus operandi gave us a heads up on what to look out for and be wary of. He was always constantly watching out for us while at tourist hot spots. Tax refund process was never a hassle as everything was guided


Randy Goh

  • Tour: 10ECCHLS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 16/10/2019 - 28/10/2019

Tour code: 10ECCHLS16/19EK, 11D8N Europe Highlights with EU Holidays. Departure date: 16Oct2019. Tour manager: Wang Jiafu First time joining EU Tour and a enjoyable first trip to Europe for my friend & I. The itinerary was packed so as to cover key tourist attractions. The Eiffel Tower illumination was a pleasant surprise and great photo moment for the tour group. Tour manager Jiafu is very responsible, experienced and took pride in his job. He is knowledgeable, caring and super responsive. Jiafu is patient in explaining tax refund procedures and took the effort to follow up with us. I can see that all 35 tour members enjoyed his sharing on coach rides.


Jessica Tan

  • Tour: 10ECCHLS16/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 16/10/2019 - 28/10/2019

Balkans trip on 21-31 Oct 2019 with EU Holiday is one of the best trip we ever enjoyed. Tour Manager Joe Teh is very experience, knowledgeable, attentive, helpful, humour, and provide extensive service even before and after the tour. Both my wife and me would like to thank him for the good service rendered during the trip. However, optional excursion arranged by EU Holiday should really be "optional". It should be improved for tourist NOT joining the optional excursion have some place to go. Myers Liu YF 2 Nov 2019


Myers Liu YF

  • Tour: 10EEBALS20/19EK
  • Tour Manager: JOE TEH
  • Date: 20/10/2019 - 31/10/2019

Tour :15 days Europe discovery + Free 2days Dubai Departures: 15/10/2019 Tour manager : Tevin I was very happy with the service provided by Tevin. He is a friendly and responsible tour guide. We really enjoyed his expert knowledge of the history ,living style and the cultural of the countries by him.Thank you for the fun and memorable trip!


㵏滢

  • Tour: 10ECDISS15/19EK
  • Tour Manager: TEVIN SUA
  • Date: 15/10/2019 - 31/10/2019

A BIG thank you to Mr. Ricky Woo our Tour leader for 15days EU Europe Discovery on 8thOct19. Beyond imagination of him throwing a Birthday Bash for 5 members of the group in one of the dinning restaurant. Everyone was so emotional, celebrating like one big family. Ricky is very friendly and a genuine tour leader who is fun and full of passion for his job, he is more than a tour leader. He has a very vast history knowledge and experience of Europe. Speaking in details with his Singlish 'Ah Mo' slang that give him the X-factor making us connected. I will definitely choose EU Holiday Pte Ltd. for my next holiday trip with the excellent service and the experience I have with Mr Ricky Woo. Happy customer, Victor Wee.


Victor Xix

  • Tour: 10ECDISS08/19EK
  • Tour Manager: RICKY WOO
  • Date: 08/10/2019 - 24/10/2019

Tour 9D/7N Best of Russia 6/oct - 14/oct 2019 Tour Manager - Russell Tan Over all the tour was good. Our 2nd time with EU after the Balkans last June. We are so impressed with Russell’s performance n service He is careful n helpful n patient too. Well done Russell n all the best


Michelle Hochai

  • Tour: 10ENLEDS06/19EK
  • Tour Manager: RUSSELL TAN
  • Date: 06/10/2019 - 14/10/2019

We had an enjoyable 12D9N Adventure to Balkans holiday led by our preferred TM Miss Maybelle Phua . I must commend EU for listening to customers' request for choice of preferred TM and it had proven to be a very wise decision. Maybelle is indeed an excellent TM. EU may not be aware that Maybelle took every opportunity to promote EU tours to the group wherever we brought up a new destination. A good TM enhances the image of the tour company and the quality of the tour programme. In my opinion, she is a valuable asset to any tour company. We absolutely appreciate Maybelle's excellent service. Thank you Maybelle.


Siyau Teck Heng

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 16/10/2019 - 27/10/2019

Just returned a while ago from our 3 weeks' family trip to Central Europe bu EU. The travel covered 10 states, commenced from the evening flight on 8 Oct, and was the longest overseas vacation my family had experienced. It was a great trip and the itinerary was relatively well planned. Our tour leader was Ricky and he was truly thoughtful and most reliable. He even made the some of the long coach rides delightful by his creative games and sharing of interesting stories. Quite a few ladies in our group also celebrated their birthdays happily and we all share their joy, all thanks to Ricky's initiative. Also, when some of the hotel gave some other families in our group issues (namely problems with some of the rooms), Ricky will always stepped in promptly to help and successfully resolve them, including demanding for swapping for new rooms. Well done Ricky! Ricky is certainly an asset to EU Holidays.


Lip Ern Chng

  • Tour: 10ECDISS08/19EK
  • Tour Manager: RICKY WOO
  • Date: 08/10/2019 - 24/10/2019

We had the best tour manager in the whole wide world - Whyee. Thank you for taking good care of us and ensuring we are safe and enjoy ourselves. Thank you for sharing your own experiences with us and entertaining us


Candy Ho

  • Tour: 10EEBUDS18/19EK
  • Tour Manager: CHONG WHYEE
  • Date: 18/10/2019 - 27/10/2019

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