Tour: 14D10N BEST OF EASTERN USA AND CANADA Departure: 04/OCT/2019 to 17/OCT/2019 Tour manager: Andy Yuan It's a great trip and everything went smoothly. Tour manager Andy was very professional and entertaining and we had a lot of fun. He also took care of every tour member and sometimes acted as a waiter for the food and wine tasting. Andy, thanks for your great job. This was the second time that my husband Mr.Ye and I traveled with EU Holiday. We really like it and now planning for the third trip with EU.
Tour: 14D10N Best of eastern USA and Canada (Autumn exclusive)Dates of travel: 4-17 Oct 2019Tour manager: Andy YuenNo. of pax: 36Before booking this tour, I was comparing it with a similar one by Super. EU Holidays’ package was actually a few hundred dollars more expensive, but I chose to go with them because of previous good tour experiences with EU. (I also had just a so-so trip with Super to Greece recently, where there were a couple of hits and misses (See my review on Super’s Facebook page).) And I’m glad I went with EU!The delightful experience started even before the trip when Andy gave a very detailed pre-trip briefing about a month before departure. (Yes, a month! That gave us plenty of time to prepare.) Never had I attended a pre-trip briefing that lasted more than an hour – but it was a good thing, because Andy gave very precise advice on what to pack for the trip and step-by-step guidance on making an ESTA application and patiently answered all of the group members’ questions.The trip itself was a pleasant experience. What I like about it are:1) The trip was comfortably-paced, with sufficient time to explore each attraction. In fact, there were times when we were done before the gathering time and could leave earlier for the next attraction.2) The hotel at Niagara Falls was awesome! It is centrally located just next to the entertainment street, and the room was big and looked out directly at the Falls! It felt magical falling asleep to the sight of the Falls changing colours under blue, green, red, and white floodlights!3) Save for a brief period of showers enroute to Washington DC, we were blessed with good weather throughout the trip. The cool temperatures (10-20 degrees) were just nice to coax the trees into shedding their leaves, so we saw thick autumn foliage pretty much everywhere we went. The autumn views at Mont Tremblant in Canada especially were breathtaking.4) We never reached the hotel later than 11pm and there was no crazy check-out times like 6 or 7am. This meant we could get a good rest every night, eat our breakfast comfortably at the hotel before setting off, and even squeeze in an exercise workout or a trip to a nearby supermarket.5) Andy is very knowledgeable about the local areas – especially about where the toilets are (!!). That aside, he shared much info about the places we visited or simply passed by, and that helped us appreciate the sights more. Andy also gave many recommendations on what to buy and eat – but after trying out some of them, we found his recommendations could be a mix of hits and misses. Like, the Chinese restaurant in Mont Tremblant that he said was horrible did not turn out that bad actually.6) Andy is absolutely hilarious! Throughout the trip – and especially on the long coach rides – he entertained us with jokes and stories from his other travels. (Just don’t do anything silly – lest you want to end up in his archives of stories.)7) With the group members’ consent, Andy created a Whatsapp group for all of us, and it really helped us bond together as a group. Through the groupchat, we shared pictures and videos, alerted one another on places to eat and shop, and made jokes along the way.8) The lobster roll in Quincy Market in Boston, which was a provided lunch in the itinerary. Good thing our lunch was pre-ordered, so we did not need to queue for it. The dish was plain delicious!!Overall, the trip is a good and memorable one. There’s a good mix of city sightseeing, nature and shopping to please everyone. Also, Andy is an experienced and fun tour manager to travel with. I will definitely consider EU Holidays and Andy in my future travel plans.
We would like to submit our sincere appreciation with thanks to Mr. Russell Tan who has been very meticulous and thoughtful throughout Russia tour from 6/10/19 to 14/10/19 .We would also like to thank the local guides at St Petersburg and Moscow for their enthusiasm and attentiveness.
Joseph Then Thiat Khiong
We would like to thanks again to our Tour Manager Russell for the wonderful trip to Saint Petersburg and Moscow October 6 to 14, 2019. Your great organisation and arrangements had make the whole trips flow faultlessly. Keep it up. Well done.
Seck Leong Lee
Went on the 10D7N Tour to Spain and Portugal on 2 October. I would like to express my appreciation to our Tour Manager, Ms Judy He. Through all her work she did throughout the trip, it showed her passion and enthusiasm in her job. She would play a small game in the coach so the journey to the next destination would not be so bored and seemed so long. She also provide goody bag with some candies and crackers when she played a movie in the coach. Though these were just some small little things, the afford really impressed me. All in all, she really made my trip a very memorable and enjoyable one.
Tour : 10D7N Grand Train Tour of Switzerland + 2N Dubai Date : 01 - 12 Oct 2019 Tour Manager : Jia Fu My husband and I went on this tour and we had a wonderful time in Switzerland. Commuting was by train and sometimes by bus. We had to walk between hotel and train stations and walk to all the sightseeing locations. Although we did not have a tour coach to ferry us around, travelling on the Swiss trains was a comfortable and pleasant experience nonetheless. Our tour manager Jia Fu did a very good job in leading all 36 of us. He made sure that we were on time for all the train rides. He would diligently go round the cabins to make sure that everyone was ok. All the itineraries were carried out smoothly and at a relaxed pace. Hotel accommodation was good. But with regards to the meal plan (lunch and dinner) it would be good if guests were given the option to choose their preferred choice of meat for the main course. Nevertheless we did have an enjoyable vacation. All thanks to our very responsible tour manager Jia Fu who had put in a lot of hard work to make this trip a memorable and delightful experience for us. We will definitely choose EU Holidays for our future vacations.
Judy created good idea examples like playing Bingo game to pass time while traveling long hours in the bus and bring her own vcd regarding about church in Spain for us to see pass time and buying titbits for us to eat .An outstanding tour manager for us. Cheer!!!
Tan M Tan
Myself and my husband together with our friends (Anna Chee & husband) booked on the 9 days 7 nights Best of Russia tour from 6/10 - 14/10/2019.On behalf of all of them, we would say that our tour manager, Russell Tan is a very responsible, efficient, patience and well organised person which made our tour enjoyable.
My family and I went for the Grand Train Tour of Switzerland from the 1st to 12 October. Our tour manager was Wang Jia Fu. He was very witty, caring and knowledgeable. He would constantly tell us interesting stories about the country, get souvenirs for us, making sure we get the most out of the trip. He would also always remind us on the following day’s weather to make sure that we are in the right attire. In addition to normal tour manager responsibilities, he went an extra mile to make our trip as enjoyable as possible. For example, arranging a birthday cake for my mum which took us by surprise, buying us beer and wine to accompany our meals, and personally booking a coach for us from Zurich Airport to the train station so that we did not have to go through the trouble of handling our luggage (not part of the original tour package). This was our first tour with EU Holidays and I will definitely join EU Holidays for another tour again if it is led by Jia Fu.
Su Hui Bok
Dear Sir/Mdm, I would like to compliment Jason Ang who was my tour guide for the recent Austria trip 01 -13 Oct 2019. He was very knowledgeable and very well organised in his planning. Apart from that, he tried his best to assist tour mates and resolve various issues faced by them. He has made my trip very enjoyable and I am pleased with his professionalism and service. Thank you and I look forward to more trips in future with EU Holidays. Regards Mr & Mrs Wee
We r just joined the 11n8d Greece trip by tour manager Kenneth Ng as he is a very responsible and caring person. Before and during the trip he would gaving us a very details shortlist to remind us. give him thumb
My wife and I went on the 12D9N Adventure to Balkans from 2 Oct and thought that it was really an enjoyable experience that packed more than what we had expected. The itinerary was well planned and most of the hotel stays were great, especially during our stays in Zagreb and Dubrovnik. For sure, our tour manager, Ann Soo, also made a positive difference to this trip (coincidentally, Ann was also our tour manager for our Italy trip with EU last year!) Always going the extra mile in her duties, I must say Ann took care of us very well this trip, as usual. I remember that during our hotel stay in Slovenia, we were allocated an attic room, which we knocked against the roof ceiling above our bed and the toilet seat from time to time, due to space constraints, and the room wasn't well ventilated. We informed Ann of this and she immediately arranged for a change to a better room the next day when it was available. In the meantime, she got us a table fan, which helped to better ventilate the attic room during our first night stay. That speaks a lot about her dedication to work, we believe! On meal arrangements, however, we find that EU's meal selections for this trip probably needs some improvement, especially the lunch provided after the Pltivice Lakes National Park tour (pork main course) and one of the lunches provided in Dubrovnik (fish main course).
9D/7N Best of Asia6 oct to 14 octTour Manager : Russell TanWe all had a good time though its only a short trip. Itinerary was well planned.Tour group was nice and friendly. Tour manager, young Russell , is experienced and professional. He is very helpful, patient and really took care of the groups needs. This is my first tour with EU (with 3 other companies before) and Russell is by far the best tour manager i have.... caring, helpful, patient, obliging and always there for us (at our beck and call)Will definitely recommend EU Travel to my friends.5 stars for Russell Tan!
Tour : 10D7N Grand Switzerland Train Tour + 2N Dubai Date : 1st to 12th Oct 2019 Tour Leader : Wang Jia Fu My husband and me had a wonderful trip with EU Holiday !!! We had an amazing Tour Leader Jia Fu. He is a person with passion and devotion in his job, taking care the group with individual needs in patience, satisfaction, solution and result. Jia Fu not only share Switzerland information to us , at the same time, he share other holiday package which EU Holiday selling. In Conclude, Jia Fu had done a good job, Cheer !!! （佳福）佳人领队，福气满团！
Yes , lots of good information from Judy on wat to buy, good to eat n she also shared many interesting experiences. Professional guide
Tour name: 10D 7N Spain and Portugal Date: 2-11 Oct 2019 Tour Manager: Judy He Special thanks to our tour manager Judy she provides excellent service throughout the entire tour. She is sincere, professional, thoughtful, helpful and tried her best to meet our requests. She even added additional stops that were not part of the itinerary. Great job & keep it up, Judy!