Tour: 14 Day 11 Nights Italy Swiss Paris + 2 Nights DubaiDeparture date: 7-22 DecTour manager: Steve BH LohIt was my first time to Central Europe and it has been a pleasant and enjoyable trip. With a trip this long (my longest), there's a possibility that many things could have gone wrong but all in all in this trip, everything went well despite threats of unfavourable weather conditions in Switzerland, flooding in Venice and strikes in Paris. Despite all of these, thank God we were able to sledge on Bussalp (very grateful that we were able to do it twice, much to my surprise and delight), went up to Kleine Scheidegg, went about our city tour in Venice (managed to see the spectacular St Mark's Basicilia- a must see in Venice. Fell in love with Byzantine mosaic after that) and also covered all the places we were supposed to see in Paris despite the traffic conditions caused by the strikes. Steve is an experienced and knowledgeable tour manager who takes delight in seeing his customers happy. He took the effort to give us an itinerary he has made, reminded us constantly to be careful of pickpockets and to use the restroom before we leave for our next destination. He really knows his way around Paris and he has helped in navigating the coach during traffic jams. The local guides in Europe were also professional and together with Steve, they gave me some background knowledge of the places we went to which I really appreciate. Tour members were also helpful and nice. All in all, it was a good and memorable trip for me.
Hi, We are happy customers that were under Susan Tan's group from EU holiday. On the 18th of december we started our Italy fiesta tour. Just wanted to thank Susan and our driver janeiro for making sure that we are able to smoothly complete all the activities listed on the itinerary despite the bad weathers we faced. Finally I would like to wish everyone a merry christmas and a happy new year
Name of Tour: 10Days Italy FiestaTour Manager: Sebastian MakDeparture date: 11Dec2019This tour has been the most pleasant and memorable one for my family. Our heartfelt thanks to tour manager, Sabestian Mak for his constant hard work ensuring the safety and security of the group. He manages our expectation and takes great care of everyone. He is efficient, accomodative and importantly, stand firm to deal with situations. He takes great pride in his duties. My family truly have had a wonderful vacation and I would strongly recommend my family and friends to join EU tour, led by Sabestian Mak especially. Two thumbs up for a job well done.
Ricky Woo 是个友善，亲切的tour leader 很尽责，乐于助人。给他一个赞
Yeo Siew Gek
Tour: 11Days Europe HighlightsDeparture: 01Dec2019Tour Manager: Sebastian MakIt was a great experience and definitely a pleasure to be guided and taken care by Sebastian.Sebastian is very patient in terms of communication with us throughout the trip, He takes time to share travel stories, safety tips as well as good food that we could go for, supermarket/convenience store raids in the vicinity that we are visiting, as well as to text us a recap message for morning call and breakfast time every night without fail. These are the little details that he puts effort into on a daily basis for everyone in the group.Overall Time management and planning for our trip went smoothly, he even took initiative to rearrange our Paris River cruise to the next day, due to weather (checked weather forecast etc) really appreciate that he did his best to create a memorable experience for everyone of us in my family.Once again thank you Sebastian for the hospitality extended to us.Cheers!Daphne
10D7N Winter Finland +King crab SafariDeparture date : 12 December 2019Tour leader: Ricky WooThe trip was wonderful all along the way, everything went smooth & it was very well organised.11/10 for our tour leader, Ricky Woo, who was excellent in all fields; very knowledgeable, has a great personality, great photographer, very helpful, responsible, passionate & the list goes on. He has great attention to details to make sure that he could provide anything we might need.Thank you Ricky for making this trip a fun & memorable one, especially for my sister who celebrated her birthday there.
My family joined 8N11D Europe trip in Dec with JiaFu as the tour manager. He is very experienced and always prioritized customers’ request first. Very detail in his explanation and even sang songs for us during Long bus journey. Appreciated Jia Fu’s contributed a lot of his personal time in solving our additional queries and surprises, some time till midnight. Because of JiaFu, we will come back to EU Holiday!
10D7N Winter Adventure in Finland + King Crab SafariDeparture Date: 3 December 2019 - 12 December 2019Tour Leader: Ricky WooMy family and friends had a brilliant tour with EU Holidays under the travel arrangement of Ricky Woo. Everyday was a new experience, from husky dog and reindeer ride to aurora chasing by bus. At the start of the tour, Ricky took the initiative to create a WhatsApp chat group, through seeking prior consent from the tour members, to ensure that everyone would be aware of what would be going on through his constant reminders. He truly cared about everybody and consistently checked back to ensure that everything was perfect. In order to make the trip memorable when the tour members saw the Northern Lights, he selflessly took photos for everyone without his gloves on despite the frigid conditions. When my friend’s son fell asleep on the sled during the aurora chasing, Ricky called for the driver to stop as he was worried that the boy might fall off. He carried the child, moved the latter beside him and cuddled him, so that the boy could sleep more comfortably. Not everyone has a big heart for children. Using his big heart to spread his love is one of the greatest things that he has done during the entire trip. I believe that his giving nature has touched every member in the tour group. Keep spreading your love and knowledge, Ricky Woo!
tour manager Jiafuvery prompt and well planned tour. the tour guide was so responsible and helpful. gave detailed explanations on places we visit. i highly recommend this tour guide and this company for tours. yet i believe the choices of food can be better
My husband and I went for a 10D 7 N trip to Finland and had an enjoyable and memorable experience. Itinerary is well planned. More so, we had a very experienced tour manager, Ricky Woo, who is responsible and knowledgeable , always injecting humor in his conversation during the long bus journeys. He was detailed in his briefing and gave constant updates. I especially appreciate the personal concerns he had shown for everyone on board.
Kah Gek Tay
Tour code: 12EFN10W12/19AY10D7N Winter Finland +King crab SafariDeparture date : 12 December 2019Tour leader: Ricky WooGlad that our family had chosen EU Holidays Pte Ltd, and having Ricky as our tour leader. Really impressed by his experience and excellent services.
Hwee Huang Ng
Depart date: 5 Dec - 13 Dec 2019Tour: 10D7N Winter Finland + King Crab SafariGuide: TimothyMy first time following a guided tour and it was an awesome experience with a wonderful and humorous guide. Tour itinerary covered the key activities sufficiently while maintaining a comfortable pace for the members. Highly recommended!
Our tour manager Kevin is very good and responsible person to lead the tour .
Teow Kok Nee
We had so much fun during our holiday to Europe. Kevin was our tour guide. He had great time management and ran our itinerary very well. He was very flexible in making arrangement to cater to the needs of our tour. we had a great time and if anyone is looking for a hassle free holiday, i would definitely recommend EU tour.
My family and I had a wonderful trip to Europe (departed on 3 December) with Kevin. Kevin was very helpful and well-prepared.
This is my first time join EU Travel for this 11 days Central Europe Trip 8.12.19 to 20.12.19. The tour guide, Jia Fu is very patience and knowledgeable. He can be a leader in this tour industry. He guided us all the way from Paris to Amsterdam. Unfortunately, he was told to go to Rome to lead another tour group. He need a thump up service. I feel that EU Travel should not half way through send him away as I think we should know before hand. We still prefer a tour guide follow us from day 1 to end of the trip. It is somehow disappointed as we have to go to Dubai ourself. The tour guide in Dubai is really disappointed and suck. I don't understand what he is talking about. I faced the problems of check in hotel and he is unable to help me. Even, the last day, he is not helpful. We went for the sand ride, he was not there to explain to us. Only Jia Fu keeping reminding us what to do. I appreciate it very much. I complained to Jiafu about the hotel in Dubai. I will definitely condemned this Hotel Ramada, (please check with JiaFu). Most of them are not happy with the hotel service.Overall, I feel that hotel stay need to improve especially the 3rd day stay at Nancy sometime.. It was small, isolated and nothing to eat in the evening.The overall trip could be improved further. Thanks JiaFu for his patience even he is not in Dubai guided us until we touch down Singapore. I will not recommend EU travel for Dubai trip as I face bad experience with the hotel and the tour guide.I will recommend EU Travel provided no transit to Dubai.