We had a great and memorable experience for out honeymoon, all thanks to EU Holidays and the most awesome tour guide I’ve ever met Jeremiah!:) he made sure we had the best experience, took good care of us especially safety wise. Thumbs up for having such a great tour guide ! ✌
Siti Nur Hidayah
Jeremiah is a good, friendly and caring tour guide. If we would have join EU holidays tour in future, we would like Jeremiah to be our tour manager.
My husband and I have been a while since we have joined tour package, more than twenty years to be exact. We joined EU holiday this tour as one of our friend had joined one of your tour packages. Feedback was good. But we were very happy that to have Ricky as our Tour Manager. We went to the tour briefing, I had a good feeling then it will be an enjoyable trip while Ricky was highlighting the important tips on packing and things to bring. I find it useful as he is sharing his past experience with us. I hope he will be our tour manager in the trip and not changed to another person to take over. Ricky has taken good care of us, on food especially., noted on preferences and allergies. He is always buying snacks for us to try and highlight where are the good foods to try at different places we went. Always asking us what else we must eat , must buy or must do in this trip. Put on movies that is related to our next destinations to add on our knowledge on the places that we will be going. So I had a history tour and not just a normal scenic tour. I have learnt a lot on the rich culture and history of the places I have been. He always making jokes and telling us interesting stories and telling us new trends or tricks to check out; making us laugh and making our tour journey very enjoyable. In the tour, our tour mates age group ranging from late 20s to 50s but we were all getting along very well due to Ricky's good leadership, reminded us that a good trip is a team effort. Thus, we had lots of wonderful memories in our trip and enjoyed ourself; thirteen days passes on too fast. I will be happy to join another trip that leads by Ricky at any time.
Sin Kit Kit
Ricardo Tiang has go to the extra miles to help everyone in the group. He still buy some of the snacks for us to taste using his own-pocket money. Some of the day lunch/dinner is on our own, he offered to bring us out where they are good and cheap foods. He also created of lot jokes to help everyone to feel relax and enjoy it. He is very knowledgeable by telling us about its country history before we arrive at the destination. In one of the night I approached him to bring me and my family out his did not turn me down despite his having the leg problem and offer to bring us there. After I discussed with my family member we decided to call is off due to his leg problem.
I join this tour 10D7N Italy Fiesta from 22 Nov 19 to 30 Nov 19 guided by tour manager Ms Rin Leon. I would take this opportunity to give Rin a BIG applause as she is a hardworking , diligent and know her works well , care and concern for elderly guest, well organised, suggest good recommentation on foods, provide guidance to guest, always ensure all guest are present before moving to next location and courteous. My rating on the tour programmes are: Local tour guide & coach driver : Good, Sightseeing : Good, Meals local & chinese : Good, Hotels comfort, service, locations: Good Sales counter service : Good Improvements to tour : To cater for more Chinese food, if possible and maybe better selection of hotels. Notes: There was a hotel just beside a warehouse working 24 hrs. Quite noisy. I would recommend EU Holidays to my friends as their next holiday tour agent. I get to know about EU Holidays from NATAS fair and I choose EU Holidays because of tour prices and convenient dates.
The tour guide very good Ricky woo very take care of us during the trips and guide us very well highly recommend to other people going tour
My husband and I joined the 11D/8N tour to Turkey with tour manager Shirley Wang in Nov2019 （11MTISTW16/19EK). Shirley is a very fun person to be with. She will take care of all aspects within the tour package, but she will also try her best to accomodate to requests. For instance, we spent two nights at Cappadocia, we took the hot-air balloon on the first, but we didn't have a good opportunity to view the balloons in the air from a good viewing location. The group feedbacked to Shirley, and she arranged for an adhoc stop the next day for the entire group to take more pictures. The group was overjoyed. There is also another instance where our bus was stuck in a tunnel in Istanbul for a good 45 minutes due to a traffic accident. Shirley kept the group entertained with singing and cracked jokes. The hotels were generally good. There were some days where the travelling times on the bus was just too long because of distance (Turkey is a big country). The meals were mostly local fare consisting of salads, and either beef or chicken, there were also one or two meals with fish. The tour group also arranged two dinners of Chinese food and a steak burger lunch (optional tour). Overall, we had a wonderful time in Turkey but we felt that we could have been more relaxed if there was another extra day.
Tour : 10D7N Italy Fiesta Departures: 21 - 30 November 2019 Tour manager : Rin Leow Xiao Ling I would like to commend our Tour Manager Rin Leow Xiao Ling, she is very responsible and helpful. She makes the effort to explain everything to us clearly and ensures that any of our doubts are cleared. She is able to calmly manage the demanding and different expectations of the different group of families, making sure that everyone is satisfied. She is very pleasant and informative and I am really happy and satisfied to have her as our tour manager.
Tour : 12D9N Adventure to Balkans Dates : 12 Nov to 23 Nov 2019 Tour Manager : Simmon Lee (KL branch) Glad that we have travelled with Simmon. Each day, he would tells us what to expect the next day i.e. weather, extra clothing, distance to next destination etc. Thereafter he would sent it to the whatsapp group. With many years of experience in this line, he is not only organised and is knowledgeable about the attractions and countries we are visiting. He is like our history teacher with sense of humour. Besides all these, he is also a great photographer! In order to keep us awake during the long rides, sweets and snacks like biscuits and pong bia were offered. No forgetting his effort to let us enjoy our food more, he would go round the tables with spicy garlic chilli and crispy prawn chilli. Overall, some food were a little salty, but we get to try different varieties. Accommodation were generally acceptable. The itinerary was well planned. We would highly recommend this tour package! Thanks Simmon Lee for the great trip. Not forgetting our very skillful driver who drives us through the mountainous areas. Hope to travel with EU Holidays again soon.
Susan Lee Wong
My husband and I went with 20 travellers to Norway and Finland for a 10 days vacation. It was a fun filled and exciting holidays with king crab hunting, husky safari, snowmobiles ride, reindeer sleight ride and most interesting was the arctic ice floating. We were very impressed with our Tour Manager, Jeremiah Tan's service. This was the 3rd time we travelled with EU Holidays . Few days before our trip, he started a chat group sending us information to prepare for the trip, telling us the temperature and how to dress for the cold weather. Through out the trip, he would whatsapp us giving us important info. He never failed to take photos of each individual on the rides when we were unable to. We highly recommend the Company and Jeremiah Tan. It was a great enjoyable trip
Tour Name:11ECERPW97 Tour Leader:Chris Teo Montello Date:7th Nov 2019 to 22nd Nov 2019 Thank you very much for the fun and memorable trip! We want to share our great thanks especially to Chris Teo for his outstanding guiding tour. His competence was perceived as extremely professional and on top we really appreciated all his efforts and also the small hints and words of advice on where to get nice food,where to take best pictures and best places to get souvenirs. We truly enjoy the whole journey,his knowledge,patient,humor and hospitality went far beyond our expectations.He went out of his way to make sure that we had a perfect day,he did his best to make sure everyone is happy,comfortable and most importantly he care for everyone safety. Rest assured that we will refer to your services once we will talk about our Europe Tour.
Tour : Highlights of Eastern Europe 13D/10N Dep date : 12 to 24 Nov 2019 Tour Manger : Ricky Tiang Over the years of joining guide tours, I am truly impressed with Ricardo . His diligence and passions has far exceeded his level of professionalism . He is so humorous and able to take care of all . We have such a wonderful time with him. He is a great asset to the company.
Ong Tai Seng Kevin
20 November 2019 Morocco TourTour leader : Jacky ChewI am to join this trip without regretting especially the tour leader Jacky Chew, He is very responsible caring, patient through out the whole trip. All the group members enjoy this trip. In future I will choose EU holidays travel again for all my trip
I have to agree that your Tour Manager, Jason Ang is amazing and has excellent knowledge in the culture, geography and history of the locations covered by the tour.
Yu Love Jenny
Hi,Just a note to thank Jason Ang for his professional guidance to the 13 days Portugal and Spain holiday from 13th to 25th November 2019.By far, he was the best tour manager we've came across travelling with your company. We all ( 18 of us ) felt entertained, guided and above all safe during our trip! He performed his fiduciary duties with passion. He even ran extra miles to arrange all the necessary informations and details from A to Z; like VET rebate, attending to our toilet breaks for some of our travelling friends and many more.We'll definitely travel with EU and in particular, Jason again!Congrats and a thumbs up for J.
Trip: Italy Feista 7Nov to 16 Nov 2019 Tour Manager: Jia Fu Rating: 4.7 out of 5 Jia Fu is Professional, Stern But Firm especially when it comes to safety of the tour mbrs wellbeings and personal belongings , Timing Control of the trip schedule is good, hs selection of tour guides of the place of attractions are good as well, very organised, very interactive, humourous as well, we enjoyed the trip.. We loved Venice, the nx day after our Venice trip, we watched from news that Venice is flooded.. how blessed we are to be there one day before the flood... The breakfast arrangement in the hotels can b better and improved.. however overall, we enjoyed the trip.. thumbs up
Khoo Guek Cheng