A big thumbs up to Mr Kevin Cheng who was our tour leader for our trip to Europe on 17/12/19. He was a patient, dedicated and friendly person who are responsible to everyone that was under his care. We really appreciated his good self and enjoy the trip very much.. Good credit should be allocated to him for his dedication and good job..!!
Name of Tour: 10Days Italy FiestaTour Manager: Sabestian MakDeparture Date: 11Dec 2019This is the first time our family have travelled with EU Tour. Turned out to be an excellent experience primarily due to our tour manager, Sabestian Mak, who has truly made a difference. He has provided great travel advice and also reminded us of pickpockets. Most importantly, he made a concerted effort to send short reminders via WhatsApp msgs to each family at the end of each day for the next day programmed and itinerary.I thank Sabestian for leading our tour group and wish him continual success!
Name of Tour: 10Days Italy FiestaTour Manager: Sabestian MakDeparture date: 11Dec2019Our family recently joined EU Holidays’ tour to Italy which also included a 2-night stay in Dubai for our annual family holidays. There is no doubt that this is one of our best guided tours we have experienced in many years. Kudos to Sabestian Mak, our tour manager for this trip who has really made this trip a whole lot more enjoyable than we have anticipated. He has provided important travel tips specifically for the cities we visited, reminding us of pickpockets which are rather prevalent in certain parts of Italy we visited and at times, also helped to take many family photos for us.I would like to take this opportunity to thank Sabestian for a job well done and I would strongly recommend my family and friends to join EU Holidays for their holidays, especially led by Sabestian.
Keng Swan Quek
Name of Tour: 10Days Italy FiestaTour Manager: Sabestian MakDeparture date: 11Dec2019Had an enjoyable stay at Italy and Dubai with Sabestian as our tour manager! He is very responsible and he never fails to advise us on things to look out for. My family and I had a fun and memorable trip. Our heartfelt thanks to Sabestian!
Su Ning Quek
My wife, son Ethan and I have just joined the Iceland tour organised by EU holidays. The manager for this tour was Kenneth, he is a kind and very professional tour guide in this tour. We enjoyed blue lagoon, secret lagoon and also joined the spa with -5C degree cold weather. Water was about 38/39C. There were also interesting scenery like diamond beach and Glacier tunnel etc....all 26 of us are happy with his service. In the coach he also provides hot ginger water and biscuit etc.. all of us happy with his professional service and would recommend our friend to join EU holidays for your. Thanks CT
Koh Chon Tong
We appreciate our manager Kenneth giving us hot milo and ginger tea in the cold glacier weather. Kenneth is roffectioner and caring helpful
Thumbs up to Jia Fu for my Europe + Dubai Trip in Dec 2019. A responsible tour manager who constantly gave clear instructions/ reminders and safety tips throughout the entire tour. Also appreciate his sharing which made the coach journey less tiring. In future, would definitely like to participate again in a tour group led by Jia Fu!On the other hand, thumbs down for the local tour guide/ manager for Dubai:- Poor communication skills (unclear/ too soft);- No sight of him on the 2nd day; and- No reminders on the timings for the departure day (only communicated to us once on the 1st day).
Lian Bing Han
We had wonderful experience traveling with Kenneth EU Holidays for 10D7N Northern Light of Iceland. Unfortunately no aurora light were seen but magnificent view of Icalamd Landscape n Falls.. a flat land with lots of surprises. I will visit again Iceland for the miss of Aurora.
Tour : 10D7N Italy Fiesta Tour + 2N DXBDepartures: 8 - 19 December 2019Tour manager : John FooIt was a wonderful trip! My family enjoyed it very much. Haven't taken a group tour for many many years. The Tour manager John was funny and patient with the group. We were also very fortunate to have nice and friendly tour members too!John was very helpful and gave us good advice. He constantly reminded us of pickpockets and offered to take many family photos for my family.Overall, we had a wonderful holiday. I would like to thank John for his dedication and great service.Dec 2019
Name of Tour: 10Days Italy FiestaTour Manager: Sebastian MakDeparture date: 11Dec2019My son and I just had a 13days tour in Italy and Dubai. This trip is definitely very enjoyable and memorable one as we had Sabestian Mak on board as our tour guide. He is a person with great humor, knowledgeable, responsible and also a good joker who can brighten up the smile and laughter during the bus journey. He is very helpful always offering to take photos, advising us on what clothing to put on the next day, which place has the best food and etc.I hardly come across a guide who have such qualities and he is definitely an asset to EU Holidays.I would recommend my relatives and friends to him.Sabestian is probably the best guide i know.From Vernon Lim.
Tour code USGIGS : 20D 16N South America - Argentina, Brazil, Peru & ChileWe joined a tour group to South America (Oct to Nov 2019) led by Tour Manager Mei Wai Kuan. Prior to the tour, Mei provided a very briefing. She gave us very good information and advice such as the weight limit of our luggage, types of accommodation and weather conditions in the countries we were visiting.During our tour, we had to take many domestic flights and change hotels frequently. Despite having to take care of our logistics and the many arrangements before we arrived at the various destinations, Mei was always very systematic and professional. She ensured that we checked-in smoothly at the various airports and received our hotel keys as soon as we arrived at the hotels so that we could retire early. Due to her meticulous arrangement, we covered all our itineraries and always had our meals on time. Furthermore, she never failed to keep us updated on the things we would be doing the next day.Mei has a very good knowledge of the countries we visited and would merrily shared with us the culture and history of each place. She would explain in English and in Mandarin for the benefit of our Mandarin speaking tour members. We also observed Mei always going out of her way to assist tour members who had difficulties or have special request for meals. We are very grateful to Mei for making our tour very enjoyable and memorable.We look forward to signing up for more tours with EU Holidays.Paul and Diana
Tour name : 12D9N Adventure to BalkansDeparture date : 13 Dec 2019Tour manager : Nichole LimNichole is a very experienced TM who is very caring, thoughtful and organized. Our family of 6 enjoyed the trip and look forward to our next adventure with EU Holidays.
13D10N Europe Footprint from 11 Dec to 23 Dec. Thanks to tour manager Mr Peter Teh, he knows everything about Europe. Helpful and arrange things well. Thanks to him that we managed to squeeze in a trip to Florence The Mall and got some bags..
Tour name: 12D9N Adventure to BalkanDeparture date: 13th Dec 2019Tour Manager: Nichole LimWe are 8 persons family traveling together, TM was friendly and Sincere making the trip much more enjoyable, she lifts the mood and interacts with people very well, she does not give stress relating to meeting time but instead put across to the group nicely which is essential to clients as there should not unnecessary pressure on vacation. She is also generous and proactive by offering us snacks she brought on her own and sharing with us like hand cream... 谢谢
10D7N Winter Finland +King crab SafariDeparture date : 12 December 2019Tour leader: Ricky WooRicky Woo,Thank you so much to make our tour So fun and you are so kind to help everyone in your group. well planned and responsible to guide everyone and give detailed explanations.I highly recommend this tour guide and this company for tours.Anthony Chong
We are back from the Balkans (15 Dec to 24 Dec) and it has been an eye opener because this secluded area in Europe is stunning and the sceneries are comparable to the rest of Europe. It has been a memorable and bonding trip for our family of 5 as we had ample time to soak in the sights and sample the street food as well. The itinerary was well planned and it was just suffice for several Merdeka Generation participants in our tour. The hotels were comfortable except for one with a gorgeous view of the sea and the accommodation was TOP notch. Not forgetting the meals... oh yes , we had a sampling of the local food and snacks purchased as we went to all the sights.The entire trip would not have been smooth sailing if not for the careful planning of the day’s tours by the tour manager Nichole Lim. Her commentaries on the sights were entertaining and yet informative and keep us awake on the journey from one destination to the other. Ms Nichole also cared for the senior participants who had a challenging time climbing the steep slopes and was always at the rear end of the convoy to ensure that no one was left behind.And while some of us “lepak ” en route from one destination we felt comfortable to steal a nap every now and then because the pilot of the coach Mr Draco was a very skilful and experienced driver . Mr Draco informed me that he loved his job and also helped us with our luggage even though the weather was miserably cold.Watch out we will be back EuTours.