Tour name : 11D8N Europe Highlights - 2N Dubai (Dep on 14 Dec 2018)tour manager : huay chengThis is my winter holidays trip to Central Europe. We are very happy, fun and enjoyed for the hold trip especially in Switzerland, Mt. Bussalp for sledging and nice scenic at Kleine Scheidegg. I am really appreciate with our tour manager huay cheng that she has provided a lot of information and she can speak & explained bilingual English & Mandarin very clearly for our group. She also take care for our safety during the hold journey. we feel comfortable during the trip for her good arrangements. I will strongly recommended EU to my friends.

tour name : 11D8N Europe Highlights + 2N Dubai on 14 Dec 2018tour manager : Huay ChengWe just come back from our winter holiday trips Central Europe with tour manager huay cheng. We are really enjoyed and comfortable with the arrangements of the itinerary schedule, punctuality with huay cheng. She has provided many many information & all knowledge to us with her ample experience. She also take a good care to our groups for the hold journey. I will recommend EU to my relatives & freinds. EU holidays is my first choice to plan for the next trip.

The communications were excellent, and we were very impressed that the arrangements (confirmation of tour, procurement of airline tickets and travel insurance) were made in such short order. The information on the tour (the package) Very impressed.Tour leader & guides[ Sheue Jiuan) qualities in terms of knowledge of Spain and Portrugal and ability to find cities and buildings .She was also entertaining, fun, engaging and extremely accommodating.In addition, she has wide experience and knowledge in many areas. Very competent, informed, helpful, knowledgeable... Excellent and well chosen.TourLoved the entire thing . The range of sites, climates, topography, landscape and altitudes was immensely rewarding. The program was intense but not overly. Always something of interest, but with enough down-time. Very well planned, and the opportunity to visit Lady Fatima.AccomodationsLodgings and restaurants exceeded all expectations. Excellent.In all cases we were very impressed and surprised. Beds always comfortable. Staff were universally helpful, charming and willing to do all to make things go well.TransportsHaving a lot of experience travelling ,.Our driver is an extremely competent driver, about the best I've experienced. Everything on time as indicated.MealsFood in lodgings was great and varied Choice of restaurants and meals excellent. And our guide ensured that we njoyed our meals .Would I recommend EUIt is not possible for me to indicate how excellent this tour was. Everything was perfect, and I would have to say it was the vacation of a life time. I will do all I can to promote your company and your services. Thank you so very much for having arranged the magnificent trip we took !!Ps Thanking Sheue Jiuanof Eu holidays for helping locate my misplaced luggage at Granada.Jaynthi Rama Sendren Spain /Portrugal 13 days tour

Out tour leader is Ricky Woo, 10D7N King Crab safari tour. Had a great and memorable experience with him as our guide got to see some Aurora also! Lucky we have a great tour guide, always taking care and looking out for us tourists. Gave us X'mas hats and reindeer horns as accessories to get us into the Christmas mood. Everything went smooth and well.

这也是我第一趟跟EU团去欧州十一天加二晚迪拜之旅(14/12/18-27/12/18)，在这旅程过程中，很舒服自在，不会匆匆忙忙，导游huiqing安排各方面，如行程，时间，住宿都可圈可点。。也用两种语言讲解的很淸晰，可说是位很棒多才的导游，我们大家玩得不亦乐乎，如果计劃下一个行程我们第一时间会考虑EU.加油

A happy & satisfying trip lead by Ricky Woo~

刚结束欧洲之旅不久，特别要感谢我们的导游，Kevin。他把行程都安排妥当，算蛮顺利顺畅的，他也很尽责，配合度也高。导游服务态度值得给五颗星。至于Dubai的导游，我认为有没有他都无所谓。还有就是这个旅游配套有些美中不足，还是有一些需要加强的。

Just to drop a note that we are happy and would like to take this opportunity to thank our tour manager Mr Kevin Cheng during our Dec trip in Central Europe. Mr Cheng was helpful and took good care of the group throughout the whole trip! Thank you and much appreciated!Peng Siong

Kudos to our multi-talented tour leader PAUL TEE who did a remarkable job taking care of everything & let us travel with a peace of mind..Very meticulous, experienced & entertaining; who went the extra mile of messaging us the details everyday, taking great pictures for everyone throughout. Impressive

Tour: 10D7N Winter Finland+King Crab SafariDeparture: 19 Dec 2018Tour Manager: Ricky WooIt was our first experience traveling with EU Holidays serviced by our Tour Manager Ricky Woo, who has delivered much better than expected services to our group. He is a responsible, diligent & thoughtful tour Manager always reminds us to take care of our personal belongings. He even offer to help us take photos in the cold snow-falling environment. Most of the hotels arrangement were good and within our expected standards. A thumb-up recommendation for EU Holidays. From: F3 family

13D11N Europe + 2N Dubai Tour ( 9th Dec - 23rd Dec ) Tour manager : Sebastian MakHe is very knowledgeable and was very caring towards the whole group. He made the effort to remind us everyday about on the safety and the day’s itinerary. He told us the history of the places we were about to visit , allowing us to understand better about the area we were visiting. He constantly gave us many suggestions on areas to have our meals when a meal was not provided for us and the food recommended were very delicious. We are glad to have him as our tour manager throughout the entire trip.

Tour Name : 15D/13N Europe Discovery / 2N DubaiDeparture Date : 10 Dec 2018Tour Manager : Maybelle PhuaJust returned from the above mentioned tour. Overall, great itinerary, well-organized & timely arrangement for sightseeings and meals, highly creditable & knowledgeable tour manager and awesome traveling tour group families & mates. Thanks to all for making this one of our many wonderful and memorable family holiday trips. Happy New Year & Best Wishes !!!

10D 7N Winter Adventure Finland + King Crab Safari departure 20 December 2018This is our 1st time with EU Holiday Pte Ltd. We are glad to have TM Nichole Lim. She is very knowledgeable, friendly, responsible, helpful & take good care of us.EU provide convenient accommodations.Happy New Year to EU management & staffs

Tour name : 11D8N Europe Highlight + Extension to U.K Departure date : 15th Dec 2018Tour Manager : Mr Wang JiafuThis is the 1st time we join EU Holidays and it’s also the 1st time, me and my son went on a tour on our own, therefore I am quite worried initially but luckily we were under this group lead by Mr Jiafu, who’s able to make me feel less stressed as he was a very nice & helpful tour manager who sees to every member’s needs and make sure we are at our comfort zone to the best he can.He was also a very organised tour manager, he make sure we check in to every hotel smoothly & fast. I noticed we didn’t have to wait for our meals too. Whenever we reached the restaurant, our meals will be served shortly without much delay.We appreciate his effort to plan itinerary for us on our free day and accompany us throughout, last but not least he also make sure our VAT forms are all properly Done by gg through with each and every members individually at night after our day trip.As we are gg to U.K on our own, we have some doubts and uncertainties , Mr Jiafu was a very approachable man too, he gave us important advise and even help to arrange our transfer from hotel to airport. After he check with the hotel, he came back to us and suggest why not we take the free shuttle bus service provided by the hotel instead of spend money on cab. So thoughtful of him on this part. His duty as our tour manager doesn’t end when we parted ways , he continue to keep in touch with my son, showing his care and concern for us, making sure we arrived safely in U.K. He also told us should we encounter any problems in U.k , feel free to contact him and he will assist us in any way he can. This kind gesture of his deeply touches us. Overall, we would like to compliment Mr Jiafu as a very good, responsible & knowledgable Tour Manager, ! Thank you EU Holidays & Mr Jiafu for letting us experienced a wonderful & memorable winter vacations 2018, esp the sledging part which my son enjoyed the most ! Hope we will be back with Mr Jiafu as our tour manager again soon to other parts of the world .. ~ Ang S.H & Gerald

Tour: 13D Italy, Swiss and Paris, plus 2N DubaiFrom 16 Dec 2018TM: Rin LeowThis is our first time with EU, and I think there are good and bad of this tour. Good is that our TM Rin is experience and she takes good care of us. She told us where is the good photo point and help us with the family photos. She knows the places and history which she will talk through during our long bus rides. She always make sure that our group stays within her sight. If time permits, she will go the extra miles.Bad - I understand that we are in Central Europe so can’t compare to Eastern Europe.. however I’m comparing the breakfast in Novotel (which is of a lower standard) in day 1&2, to our day3 in Hilton, when we expected to be better but it’s not. We are being isolated from the main breakfast area and given limited choices. Anyway I’ve feedback to EU and their response is quick. Last 2 days in Paris 5stars hotel, we knew it’s going to be set breakfast, there is a good spread of breads but thereafter just a small bowl of scrambled eggs with cheese and tiny hams.

Tour: 13D10N Italy, Switzerland & France + 2N DubaiDate: 10 Dec 2018 - 26 Dec 2018Tour Manager: Eddie OngGroup Size : 24 membersOur first time joining EU Holidays Pte Ltd and it was a magnificent experience. We are blessed to have Mr Eddie Ong as our Tour Manager and he has done a great job to ensure everything goes smoothly throughout the trip. Eddie always put our safety as his first priority and he will constantly remind us not to be a victim of pickpockets.Eddie is a professional and he always plans ahead, keeping us updated on the situation of the protest days before we reach Paris and depart from Paris. He makes quick adjustments to the itineraries to allow the group to leave Paris earlier (on Saturday) as we head to La Vallée Village, to avoid a massive jam caused by the disruptive protestors.We would also like give our special thanks to the following persons:a) Our Bus Captain “Nick” for being a responsible and attentive driver throughout the journey from Rome to Paris;b) Our Customer Service Consultant, Ms Chong Whyee, for her patience and quick responses on many queries regarding this trip. I’m truly amazed by her professionalism; andc) Our Sledging Instructor, Mr Russell Tan, for his immense enthusiasm when he coached our group how to sledge safely and enjoy the thrill.Overall, I am very satisfied with this trip except having to tolerate a family who are tidsoptimists.Once again, thank you EU holidays and Eddie Ong for giving us a wonderful experience. I am looking forward for my Eastern Europe trip and I will choose EU Holidays again.