Tour: 10D7N Winter Finland & King Crab Safari Departure: Feb 1 - 10, 2020 Tour Manager: Darien Tang My wife and I have just completed the above mentioned tour with EU Holiday. Everything went well and we thoroughly enjoyed the trip. We were lucky to have a good tour manager Darien Tang. Yes, the quality of a tour manager is a make or break factor for a tour. Darien is a knowledgeable, pleasant, responsible and patient tour manager. From pre-departure chat-group formation till the actual tour, he has been constantly feeding us with valuable information and tips regarding the itinerary. He has always ensured everyone in the tour group are being taken care of. On the night where we went for Aurora hunting in Saariselkae, he helped everyone take photos where his hands were exposed to -17°c for a long period till he suffered from frostbite! He truly deserves our 5-star rating!
Tour: 10D7N Winter Finland + King Crab Safari Departure Date: 24th Jan 2020 Tour Manager: Sebastian This is my first trip to Finland and had an awesome and memorable experience thanks to Sebastian. I’m Glad that he used 2 languages to brief us along our journey. Really appreciate this. The whole trip was pleasant and we are able to experience the really chill weather. All the activities are well arranged too. Sufficient time was given for every activities and free and easy time, which I think is really good as we do not need to rush on anything. Overall is really nice trip and hope to go next destination tour with Sebastian again ☺️
We joined the 10D7N Finland + KingCrab Tour (27 Jan 2020 - 4 Feb 2020). Our Tour leader Judy He had done a great job. She's firm but flexible and caring. The Hotel Accommodation was located in convenience places and Judy will provides info on what to do and where to find good food whenever possible. The meals also comes with variety for us to experience the local dishes. I injured my left leg on day 4 of the trip due to a fall on icy surface. She's given advise based on her experience on how to minimize the pain. When we having activities like snowmobile, Husky ride, ice floating, etc. she's always encouraging and never worry about me being clumsy due to the injury. Thus, I ended up having great fun and enjoying the activities to the fullness. Oh, on the 1st night in Lapland, she encourages me to go and visit the SnowHotel in Kirkenes and my dream came true as we saw the Northern Lights and managed to capture nice photos and video for memory. We had 24 paxs in this tour group and due to the good coordination of the tour leader, all of us get along well and some of us are eventually friends and will continue to keep in touch. Back to SG, she sends messages to show concern about my injury and we sincerely appreciated that. Will look forward to joining EU holidays for another tour next year. Good Job Judy, Keep up the good work!
Koh Bee Hoon
Tour: 13 Days, 10 Nights All-In-Europe FootprintTour Manager: Syafii LubisAmazing experience! My partner and I had such a wonderful time. The amount of sights we got to see and the quality of the experience as well as the food and hotels accommodated for us were fantastic! Especially considering the price we paid for it. Way worth every single cent.Lubis was kind, funny and flexible and made every effort to ensure everyone had a good time. He's very professional yet incredibly casual and friendly to us all.This was my first tour with EU Holidays and it definitely won't be my last. Thank you EU Holidays and Lubis for such a memorable trip. See you at the next one!
Tour : 10D7N Winter Finland + King Crab SafariDepartures : 24 January 2020Tour manager : SabestianEnjoy the finland trip lead by our tour manager Sabestian.Sabestien was very helpful to my family and manage to keep all the itinerary on schedule without delay.Thank you EU and Sabestian!
I took the package for the 14D11N trip to Italy Swiss France for me and my husband and our 18 mths old. We arrived in Rome directly to meet the group as we are on free and easy in London 5 days before. Tammy is our tour manager and i am very impressed with her immaculate service standards and initiative to assist us. We have a baby stroller with us, and most of the time she offered to help me carry it up and down the bus even without me asking. Also, she knows that we are travelling to Belgium and Amsterdam after our last day in Paris for free and easy. She immediately offered me assistance to help me arrange for my transport and also give me advice on what are the things to take note of. This is the first time we have decided to join a tour group for travelling and it was a pleasant experience. Thank you tammy!! ��
Tour : 14D 11N Italy, Switzerland, Paris + 2N Dubai. Date : 25th - 9th Feb 2020 Tour Manager : Tammy This is 2nd time we join EU holiday. 2017 to Finland & Norway. Now we join them again. And out of all the trip that I have when to with other agencies so far. I can say Tammy is the best and good manager that I have met. She like doramon what u have forget to bring, she had it with her to share with u. So nice and sweet manager that we have met. I am very impressed with her service standards and experience that she have share with us. Thank you Tammy and thumbs up for u.
11D/10N Central Europe Highlight (Milan-Switzerland-Titisee-Amsterdam-Frankfurt-Brussels-Paris) Date: 29 Nov 2019- 8 Dec 2019 Tour Leader: Mr. John Foo We really enjoy our travel with EU and Mr. John, he is very informative and ensure everyone safe& follow schedule, so all itinerary can be achieved& enjoy, he also put much effort to ensure we can have sledging activity at bussalps which we really enjoy the most, thanks Mr. John for your kind and support, btw he also help all of us to understand tax refund procedure& buy mcd for all of us at FO to shortened time as that time very jam everywhere due to Paris strike, really recommended and very good tour leader
Tour name: 11D8N WONDER OF EGYPT + RED SEA Travel date: 24JAN2020 - 02FEB2020 Tour manager: Kenneth Ng Tour guide: Ali Tantawi My family had a wonderful time in Egypt with EU Holidays! The itinerary was well planned and accommodations were great! Our tour guide, Ali is very knowledgeable and experienced, he had shared with us a lot of history about Egypt which has made our trip really fruitful. Kenneth, our tour manager is fantastic! He is very professional and responsible to take good care of us throughout the trip. Thank you, Kenneth for being so accommodating with our requests. We really appreciate your efforts to ensure that everyone was safe and had an enjoyable holiday
During this Finland and Norway trip on January, I would want to thank Mr Hammond Choo for all the help in for helping out for all the necessary arrangement. And also sorry for all the trouble that had been made. Lastly, Thank you so much Mr Hammond Choo.
Hi, my name is Michelle, I would like to feedback about my recent tour and my travel with the tour guide Miss Huey Cheng on 11D8N europe tour Switzerland/Paris/Holland tour and was very pleased with her guidance, this email is to thank her and EU for the tour package. Miss Huey Cheng was a good tour guide from the beginning till the end of the trip, she guided me from the start Changi airport in SG till every stage of the way until Amsterdam Airport and ensured that all my meals/rooms/facilities/requests and whenever help was needed were met professionally and immediately according to her best of abilities, she was kind and patient towards the whole tour group, and somehow managed to make this tour of a joyful memory. Hence, I personally feel that she deserves an good feedback review, because as a customer I was satisfied only because the tour guide was a good one for this trip. Thanks & Best Regards, Michelle Davina
Yes... EU have super good service as I went to Turkey Trip on last year 2019 month of October , n the EU Sin Tour Leader was a super, caring n responsible tour leader by the name of Pacer Lim
11天8夜埃及红海之旅 Kenneth 你好！谢谢你：） 感谢你带队.游埃及 工作很认真负责，非常专业 当地的导游不错 我们非常享受埃及之旅 5分
Tour name: 11D8N WONDER OF EGYPT + RED SEA Travel date: 24JAN2020 - 02FEB2020 Tour manager: Kenneth Ng Tour guide: Ali Tantawi Returned from Egypt with the most wonderful and truly well organised experience. This was only possible because of our tour manager Kenneth and tour guide Ali. Ken and Ali made the intense itinerary a breeze. The places we visited and accommodations were fantastic. Food was slightly challenging as we had some dietary restrictions but they were very accommodating to these requirements. Will definitely recommend this tour to anyone interested.
Enjoyable Egypt trip, our local guide Kenneth is considerate, polite n Egypt guide is good. Able to give a clear explanation of the Egyptian history, humorous person. Overall is happy with the arrangement
Tour Name : 11D 8N Wonder of Egypt + Red Sea Travel Date : 24 Jan to 02 Feb 2020 Tour Manager : Kenneth Ng Tour Guide : Ali Tantawi ———— It was a wonderful trip. The trip is well planned and good. Both tour manager and guide are very experience, responsible and caring. Well done! Thank you.