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Testimonials

Testimonials




We had an enjoyable 12D9N Adventure to Balkans holiday led by our preferred TM Miss Maybelle Phua . I must commend EU for listening to customers' request for choice of preferred TM and it had proven to be a very wise decision. Maybelle is indeed an excellent TM. EU may not be aware that Maybelle took every opportunity to promote EU tours to the group wherever we brought up a new destination. A good TM enhances the image of the tour company and the quality of the tour programme. In my opinion, she is a valuable asset to any tour company. We absolutely appreciate Maybelle's excellent service. Thank you Maybelle.


Siyau Teck Heng

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 15/10/2019 - 26/10/2019

We had the best tour manager in the whole wide world - Whyee. Thank you for taking good care of us and ensuring we are safe and enjoy ourselves. Thank you for sharing your own experiences with us and entertaining us


Candy Ho

  • Tour: 10EEBUDS18/19EK
  • Tour Manager: CHONG WHYEE
  • Date: 17/10/2019 - 26/10/2019

I totally agreed w you both, Sheila n Heng. Maybelle is one of the rare breed of TM and indeed she is one of the best TM I had encountered during my many overseas trips with tour groups. My friends always ask me to go on F n E but I told them w TM like Maybelle you can rest assured that you gonna have a great n enjoyable holiday


Esther Kng

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 15/10/2019 - 26/10/2019

Passionate TM one of the best in the industry. Lucky to have her.


Mike Lim

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 15/10/2019 - 26/10/2019

I agreed with you 100%... our group (from Friendly travel- Australia )was lucky to be with Maybelle ..one , visited Western Europe ..all described about her ...101% correct , hopefully we can see her in the future ..as well ! (Hopefully..your guys don’t mind  !)


Linh Nguyen

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 15/10/2019 - 26/10/2019

We have just returned from our happy 12D/9N Adventiure to Balkans led by our favourite tour manager Maybelle Phua. This is our second trip with her. 8 of us have requested for her to be our tour mgr and so glad that EU had assigned her to our trip. As usual she is so fun and safe to travel with. Maybelle has super management (of crowd) skills, knowledgeable and experienced.. With her, we were well informed of daily activities and timing beforehand thus we were very prepared for each day and everyone in the group was punctual and co-operative. Every activity was timed perfectly with the driver and local guides. It was also like a continuation of history lessons from Maybelle from our previous tour of Eastern Europe. i am not a history person but I can still remember and at least familiar with what she was talking.......hahaha I repeat here - She is cheerful, funny, witty, confident, effective, approachable, well-organised and gave very clear instructions. She is caring and always remind us to look after ourselves. She even brought tcm cream from us who are above 60 as the trip involved a lots of walking hahaha Maybelle always keep the group in high spirit and happy. Even though we were tired we looked forward to the activities the next day as we were excited by the information she gave us. Should we travel with EU again we will still request for Maybelle Phua. Thank you Maybelle. Love from "D" group - Sheila & Heng — with Maybelle Phua.


Mian Shu

  • Tour: 10EEBALS16/19EK
  • Tour Manager: MAYBELLE PHUA
  • Date: 15/10/2019 - 26/10/2019

I will recommend my friends/relatives to EU holidays Pte Ltd. I specially thank Jeremiah for giving my family and i an unforgettable 12D9N adventure to the Balkans. Jeremiah's sense of humour, patience and swift responsiveness made us feel at ease despite the long travelling hours. his excellent service and dedication as a tour manager touched our heart. Jeremiah,加油,谢谢你对我们大家的照顾与关心!


Wanderluster Ng

  • Tour: 10EEBALS12/19EK
  • Tour Manager: JEREMIAH TAN
  • Date: 11/10/2019 - 22/10/2019

Tour : Adventure to Balkans Tour Departures: 02 -13 Oct 2019 Tour manager : Ann Soo The entire trip was seamless and there was never a bored moment. The itinerary was well planned and there was never a rushed moment. Ann our tour leader was very engaging. She was informative and helpful, always reminding us to be vigilant of our surroundings and to take note of pickpockets. She was also always on the lookout for other people beyond the group who may be targets of pickpockets. This is a very selfless act which must be commended. Further to that, she always ensures that everything is done with much professionalism, and she made sure to take care of everyone in the group. It was a wonderful trip and everything went smoothly! we had a wonderful holidays. Thanks to Ann Soo and EU holidays.


Lin Rui Han

  • Tour: 10EEBALS02/19EK
  • Tour Manager: ANN SOO
  • Date: 02/10/2019 - 12/10/2019

We just came back from our holiday from 9-19 October 2019 from Azerbaijan, Georgia and Armenia


Lily Pek

  • Tour: 10MCGYDS09/19QR
  • Tour Manager: JACKY CHEW
  • Date: 08/10/2019 - 18/10/2019

Tour : 12D9N Adventure to the Balkans ( 13 - 24/10/2019 ) Tour Leader - Paul Tee My family would like to thank you Paulfor leading this trip. It was a wonderful experience and enjoyable journey. We look forward to meet you again. Well done Paul!


Mike Yan

  • Tour: 10EEBALS13/19EK
  • Tour Manager: PAUL TEE
  • Date: 12/10/2019 - 23/10/2019

Tour: 10D7N Grand Train Tour of Switzerland 1 Oct to 9 Oct 2019 Tour Manager: 王家福(Jiafu) My wife and I went for the above tour and we thoroughly enjoyed our trip. Our tour manager Jiafu is very hardworking, resourceful, caring and professional. He provided excellent services to the group throughout the trip. We will book our future trips with EU again and hope that Jiafu will again be the tour manager.


Suan Soon Cheng

  • Tour: 10ECSTTS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 01/10/2019 - 11/10/2019

Jeremiah is awesome! Thank you for a memorable n wonderful experience . You always go the extra mile for everyone on this trip, you are such a great tour manager! You bring so much joy to everyone of us, wishing you all the best in life!


Dolly Chua

  • Tour: 10EEBALS12/19EK
  • Tour Manager: JEREMIAH TAN
  • Date: 11/10/2019 - 22/10/2019

我参加了12D9N Adventure to Balkans 非常感谢我们的领队Jeremiah 一切的安排都非常的棒,加上他的风趣幽默让我们的旅程增加了很多的笑声和美好回忆


Poosuan Oh

  • Tour: 10EEBALS12/19EK
  • Tour Manager: JEREMIAH TAN
  • Date: 11/10/2019 - 22/10/2019

Jeremiah is our tour manager for 12 D9N Adventure Balkans' trip from 12 October to 23 October 2019. The trip is entertaining and full of jokes. Ability to "gel" everyone together and create a memorable and joyful trip for myself.


Iris Tan

  • Tour: 10EEBALS12/19EK
  • Tour Manager: JEREMIAH TAN
  • Date: 11/10/2019 - 22/10/2019

5 of us joined the 12 Days 09 nights Balkan Holiday departed on 12th October. We had much fun & our group were fantabulous. Our Singapore tour manager were so fun & must give credit to his efficiencies. Thanks Jeremiah Tan for that wonderful & memorable trip. Cheers


Genni Wong

  • Tour: 10EEBALS12/19EK
  • Tour Manager: JEREMIAH TAN
  • Date: 11/10/2019 - 22/10/2019

Went for 12D9N adventures to Balkans with tour guide Miss Lynette Lee on 7 Oct earlier. She is great, always remind us to check our passport and be careful of our belongings as there might be pickpockets at the tourist attractions. She will inform us the itinerary daily and what to wear for the next day after updating us tomorrow’s temperature, as well as explaining patiently to us any questions/queries we have. Can really see her passion in her job, experienced & dedicated, always there to look out for us and be the last in line while on walking tours. Kudos to her, we had a very enjoyable & safe holiday, enjoying beautiful scenery with great tour guide & tour mates!


Jaslyn Chua

  • Tour: 10EEBALS06/19EK
  • Tour Manager: LYNETTE LEE
  • Date: 05/10/2019 - 16/10/2019

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