我代表8/5-18/5的瑞士火车团整体团员谢谢领队Mr Ong Kah Hoo JiaFu 的带领，我们的瑞士
Sabes is quite humorous and the sharing of his past tour experiences throughout the trip was funny and entertaining (to me at the very least). On the day the logistics hiccups occurred, I was feeling upset. He checked in on me and attempted to cheer me up. I appreciate his kind gesture. To compensate for the inconvenience caused, we were treated to a Florentine T-Bone steak and free wine by EU Holidays. Fantastic service recovery! Definitely 5 stars for customer relations. I normally travel free and easy with self-planned itinerary, but decided to go on a tour for Italy due to horror stories of numerous pickpocketing incidents encountered by family and friends. Because we were adequately warned about the many different types of pickpocketing techniques, the tour participants looked out for one another and am glad that none of us was pickpocketed nor mugged during the trip. Coach was comfortable and driving was smooth.
Kas Elizabeth Chan
First timing coming to such a far place from home , was worried about the pickpockets in Europe but going this tour with Sebas , me and my girlfriend feel super safe. Everyday he will whatsapp us on all the important details , during bus rides he will share with us his experiences and what to beware off.During the tour to many places he always put us first always accommodating to our needs , helping us take photo , bringing us to eat good food etc.Having him around was a blessing as we really dont have to worry about anything and thats the reason why decided to go with a tour.First experience with a tour company and such a good tour manager, in the future all my tour vaccinations i will ring Sebas up ! 5 Star Customer Service is hard to find but sebas really did it ! Thank you so much Sebas from EU Holidays ! I will see u soon !
Enjoy our Italy tour w Sabestian Mak, very knowledgeable and hotel for the whole trip was better then my expectations
Itinerary was well planned and all went smoothly. Though there were unexpected coach breakdown and departure flight cancelled, but Sabestian handled it efficiently. A patient and resourceful tour leader!
Wei Wei Chin
Experience and Fun Tour Manager. I must say that you are 5 stars tour manager… flexible and understand the needs of the group. Cheers
I Really enjoyed the trip leading by Sabestian. He Is very friendly, knowledgeable and I have learned alot from this trip. He is honest and helpful and I highly recommend him to lead in my next Europe trip. I wish him all the best in work and life and have a blessed health and a blessing to others. PTL!Regards Terence Sim
Excellent, friendly tour manager. Even with bus breakdown, train strike and flight cancellation, Sebastian kept calm and smoothly informed us of alternative arrangements.
This is our 2nd tour with EU Holidays. Our TM did an excellent job in ensuring that my wife and my dietary needs are met in the best possible way. Even during our Chinese dinner, our TM was attentive and realized that we are consuming minimally. He made a special arrangement that we were then served with a seafood pasta instead. We were very appreciative of his act.Our TM also gave clear information and he followed up with WA to ensure that we received all the schedule for the day. He was very concerned with our safety and well-being throughout our tour. And that all our queries were clarified without delay. A BIG 2 thumbs up to TM Mr Sebastian Mak!! Thank You.
super manager, we encounter bus breakdown, train cancelled due to strike, return flight cancelled, LOL a drama trip, but Sabestian solved it and bring all of us back to Singapore safely with just 2 hours late touchdown
We have a good time during our holiday in Italy. Our tour Manager is very friendly and helpful. He is very well verse and is very knowledgeable of Europe. Always remind us to be careful and alert.We enjoy our trip and stay.Thank you Sabestian and EU.
- Great service- Well planned- Lovely and helpful staff, tour guides and drivers- Tour Manager is informative, engaging and entertaining. Has very good historical knowledge- Wonderful experience
Lim Jia Xiang
This is the first time I been to Europe continent and italy and Sabestian have been helpful in a lot of ways from introducing the local tips and culture to how to spot a pickpocket. He is also very entertaining and throughout the long his journey he been a wonderful source of energy to us. I would also want to commend on his problem solving due to some hiccups during the trip, a series of unfortunate and unexpected event but he manage to keep his cool and manage to find alternate transportation for us and really put in extra effort in keeping us safe and allowing us to reach the next destination in time. Really a wonderful, entertaining and resourceful guide! Would definitely want him as my tour manager for my next EU tour.
First trip post-covid and I really enjoyed myself in The Netherlands, Bruges and Cologne. Our tour guide Sabestian was knowledgeable and very helpful, always giving clear instructions to ensure our timeline does not get disrupted. He also put in extra effort to make sure he attends to all our needs and requests, which is not that easy especially when we have a big group. The few local guides also did a good job in sharing the highlights of each city/town we visited, and all the guides gave good suggestions on places to eat, things to see and do during our free time. Overall, my mum and I had a fantastic and memorable time in all the areas covered, just wish we had more time in the beautiful cities Bruges and Cologne, as well as Amsterdam itself with the tour group too. Thank you Sabestian for the great tour! Will definitely join more of his tours again
Thank you Sabestian for the lovely and unforgetable holiday in Netherland!
Me and my friend enjoyed the trip lead by Sabestian . He is very knowledgeable and helpful in Netherlands.At times he also give us some good recommendation on choice of food and gift to buy for our friends and relatives .Overall he had done his job well.Thank you, Sabestian.
Seow Yen Tan