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Testimonials

Testimonials




Tour Date: 8 June - 20 June Tour Manager: Ricky Woo Tour: 13D10N Highlights of Eastern Europe Ricky Woo is a highly responsible and caring individual. You can always count on him to take care of our needs. When visiting different places, he’ll be there to share various stories and interesting information. Will definitely recommend Ricky Woo


Jimmy Ho

  • Tour: 06EEMUCS08/19EK
  • Tour Manager: RICKY WOO
  • Date: 08/06/2019 - 20/06/2019

Tour: 13D10N Italy Switzerland France + 2N Dubai Tour date: 1 - 16 June 2019 Tour manager : Jiafu Definitely a wise choice choosing EU Holidays for our first trip together to Europe with my husband. Had the best tour manager who gel so well with all of us and also amazing tour mates which made this such a fun and enjoyable trip! I really feel that tour manager makes a lot of difference in our level of enjoyment. As Jiafu has mentioned, he is there to take away all our troubles and leave all arrangements to him, while we just sit back relax & enjoy. And that is really just what we need. We are really lucky to have him. Someone who is caring, passionate, responsible and is really experienced with the tour itinerary. Going the extra mile to swap activities around to ensure we get the best experience and provide us extra information on the places we were heading to and what to look out for. Appreciate it!! A few suggestions for improvement would be on the meals provided and more tour options for Dubai F&E stay. Looking forward to travel with EU & Jiafu again!!


Jasmine Esperer Asha

  • Tour: 06ECERPS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 01/06/2019 - 16/06/2019

今年6月1日,我和我先生一起参加了为期16天的中欧加迪拜精选游,我们的领队家富幽默风趣,为人热情,而且有很好的语言表达能力,精通华语,对每个景点都有很深入的了解,能够为我们准确地用华语解说每个景点和人物的历史背景和典故,对于我们这些不懂英语的旅客来说有很大的帮助,非常感谢家富给予我们的服务,使我们度过了一个愉快的假期。


Cindy Sun

  • Tour: 06ECERPS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 01/06/2019 - 16/06/2019

June 2019 Italy Switzerland France Tour Manager: Wang Jiafu Thankful for a great experience on our first trip with EU. Much appreciation to Jiafu for looking after us well. His dedication & experience was evident in his smooth execution of the entire trip, leaving us to sit back, relax & simply enjoy...


Joanne Quek

  • Tour: 06ECERPS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 01/06/2019 - 16/06/2019

13D10N ITALY SWITZERLAND FRANCE + 2N DUBAI (01 June 2019 - 16 June 2019) was truly an amazing trip. Our tour guide Jia Fu has great experience and knowledge of the places that we visited and shared with us lots of information and the culture of each individual location. Throughout the trip, he took care of every member’s needs, always reminding us to take care of our belongings and even make arrangements for the elderly as well as sick personnel. Moreover, he did some minor adjustment here and there on the itinerary so that we are able to visit and complete all the attractions. He is also very flexible and resourceful which improved our tour experience with EU Holidays. He made the tour very enjoyable and relaxing as there wasn’t much things for us to worry about as he is always engaging, checking on our well being and putting our safety as top priority. The tour covered amazing places such as the Colosseum and Tower of Pisa. I was happy to be back to Switzerland and go up Jungfrau again. The long distance coach provided throughout the journey was spacious and comfortable. Hotels provided were above average, and to be able to stay halfway up Mt. Titlis at Alpine Lodge hotel was truly an exclusive experience for one. The sceneries there were breathtaking and magnificent. Food provided during the tour had up and downs but overall it is okay. Tour guide Jia Fu also recommended local delicacies that we should try out and it did not disappoint us. The local guides who showed us the places of interest were also very knowledgeable and friendly. The best part of the tour is the traveling tour members. Everyone had fun, enjoyed and amazing. We help each other in taking photos, sharing life experiences and being on time for all the activities. It made the tour more energetic, comfortable and memorable. Looking forward to more tours with EU Holidays and Jia Fu as our tour guide again.


Chia GuoWei

  • Tour: 06ECERPS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 01/06/2019 - 16/06/2019

Tour: 13D10N Italy Switzerland France Tour date: 1 - 13 June 2019 Tour manager : Wang Jiafu It was my first trip to Europe! Having a knowlegeable, friendly and resourceful tour manager has indeed made our trip a fun and memorable one for my mom and me. Before our trip, useful information was sent by tour manager and he made it a point to highlight important things for us to take note. He was mindful and we felt safe with him looking out for our group for pickpockets. While we had long coach ride traveling around, it was informative and interesting on useful tips on shopping and culture in Italy, Switzerland and France shared by jiafu. Our group members were very friendly and approachable as well and at times they volunteered to help photos in attractive destinations. Food wise thought perhaps it would be useful to have more choices. :). Overall the experience was a happy and positive one.


Christana Lee

  • Tour: 06ECERPS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 01/06/2019 - 16/06/2019

13D10N Italy/Switzerland/France (Jun 01-16) We chose EU Holidays for our honeymoon due to recommendations from our friends. Our assigned tour manager was Jiafu. Two words to describe him - meticulous and responsible. From Day 1, he took great care of us, never failing to remind us to take care of our belongings due to the large number of pickpockets in Europe. He always ensures that our appointments (hotels, buses, restaurant meals) are well prepared in advance so that our tour always kept to the schedule. One thing I appreciated about Jiafu was the amount of knowledge he shared with us about the history of the places we visited, taking the time and effort to share this information with us during long distance trips on the coach (even when half of us were probably sleeping lol). He also shared with us recommendations on what are the best buys in each country, and where to get the cheapest souvenirs (so that we do not get cheated by unscrupulous vendors). Although the trip was tiring, but most importantly, it went smoothly and my wife and I had a lot of fun - many thanks to Jiafu for making sure everything went well. We hope that we'll have the chance to travel with EU Holidays and with Jiafu as our tour manager again one day. Areas for improvement: - Time allocated for visiting the Leaning Tower of Pisa was too short (25 minutes) - for such an important landmark of Italy, the time spent there could be longer. - Less Asian food, more local European food please! The only exception was the Chinese food on our first day in Paris, it was awesome. - Some hotels could be located nearer to amenities - it was difficult to find eateries and supermarkets nearby sometimes when we wanted to find dinner - most of the time our only option was the hotel restaurants.


Ron Tay

  • Tour: 06ECERPS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 01/06/2019 - 16/06/2019

10D7N Amazing Turkey (8-17 June 2019)was truly an amazing and enriching experience. The itinerary was tight given that we had only 7 nights but was well planned and executed. The local guide was knowledgeable and the hotels and food were excellent. Everything went smoothly. The best was our tour manager, Kenneth Ng, who went the extra mile to ensure our comfort and safety. He made the tour enjoyable! We had a great time. Tnks EU Holidays for this tour.


Sathia Nath

  • Tour: 06MTISTS08/19SQ
  • Tour Manager: KENNETH NG
  • Date: 09/06/2019 - 16/06/2019

Dear Sir,I would like to thank EU for a wonderful trip footprint to  Europe on 2jun to 27jun19 led by Mr Lubis. He is helpful and caring , making sure every member is safe and enjoy the trip. We covered all in the itenary . The hotel and food is nothing to shout about but could be better. Thank you.RegardsKokEng


KOKENG

  • Tour: 06ECCFPS02/19EK
  • Tour Manager: SYAFI LUBIS
  • Date: 02/06/2019 - 17/06/2019

Hi, EU Holidays,We would like to thank Mr Ronald Quek who has led the above tour.  We just came back from this trip.Ronald was very efficient thoughtful, kind, efficient and professional in leading the group. Ronald shows patience and care while I climbed up and down the stairs of the coach with my walking stick.  A couple of times, my movement was not very steady, but he gave a helping to me.He was always reminding us of our passports and money, especially in big cities and crowded areas.  But such reminders are good for me, who may tend to be forgetful.   Otherwise, I would be very fearful of the pickpocketing incidents that I have heard from many of my friends who have been to Spain and Portugal. My husband also suffered some tummy upset and so was late for the coach; but upon knowing the reason, Ronald gave us some Po Chai pills and that help my husband. I also noticed that he will always to quietly taking attendance when the group is supposed to gather at a certain place at a certain time.  When the group is not complete, he will go around to look for them.  That shows that Ronald takes his job seriously.  Thank you for making our holiday a memorable one.   RegardsMrs Wong KS (Mdm Tong)


WONG PUI LENG

  • Tour: 06ESMADS08/19LH
  • Tour Manager: RONALD QUEK
  • Date: 08/06/2019 - 20/06/2019

Tour: Indulgence FranceDeparture date: 10 June 2019Tour Manager: SabestianGreat service from Sabestian throughout the trip. Nice locations, even young children can cope with the pace. St Malo, St Tropaz are scenic!


Belinda Chia

  • Tour: 06ECFRWS10/19EY
  • Tour Manager: SEBASTIAN MAK
  • Date: 10/06/2019 - 21/06/2019

Tour: 10D Turkey (8 Jun to 17 Jun 2019), Tour Manager: Kenneth Ng. It is my 3rd trip with EU. It is a wonderful trip. I love Turkish food, the hotel buffet dinner is fantastic and the desserts are so good. In Cappadocia the view from the hotel is unforgettable. The local guide is patient, friendly and the driver is so reliable. Our tour manager Kenneth Ng is caring, helpful and efficient. During our 4-wheel drive trip, he bought us cups of hot tea as it was very windy and also raining heavily, thank you so much… And I have a surprise birthday cake for my birthday too… The hotel dinner compensated the long hours of traveling between city to city, anyway, Turkey is beyond my expectation. Koh Yee Chin


Goh Wu Chong

  • Tour: 06MTISTS08/19SQ
  • Tour Manager: KENNETH NG
  • Date: 09/06/2019 - 16/06/2019

Kudos to EU holidays for delivering an excellent service!Hats off to my fantastic tour manager, Mr Syafii Lubis, who made the 13D10N ALL IN EUROPE FOOTPRINT a memorable one indeed! He was very professional and proactive. He tried his level best to accomodate each n every one of his guests. He is a real asset to the company. I really appreciate Mr Lubis for his genuine care n concern. His constant reminders on keeping our valubles safely n to watch out for 'babies'


Hemama Lathe

  • Tour: 06ECCFPS02/19EK
  • Tour Manager: SYAFI LUBIS
  • Date: 02/06/2019 - 17/06/2019

Tour name : 13D9N USA East Coast + Canada, 17 -29 May 2019 Tour manager : Andy Yuan Recommendation by tour member, Cheryl Tan The trip was very well organised and great fun; tour members warmed up rapidly to one another thanks to the friendly atmosphere initiated by our easy-going, humourous, unflappable, very capable and efficient tour manager, Andy Yuan. What stood out for me in particular were the stay at Niagara Falls (our rooms were facing the Falls!), Boston (wish I could have stayed longer..), learning how to eat a whole lobster for myself!, and the retail therapy at Woodbury Common! Undoubtedly, the visits to other historical spots were also very memorable with lots of photo-taking. Having Andy as our tour manager was one of the best things ever! He has excellent communication skills : very fluent in English and Mandarin, gives clear concise instructions and repeats when necessary without being "lor sor", and is gifted naturally with a very good voice :-). Andy has high EQ as he easily and confidently engaged us with humour, patience, anticipating our needs before we articulated them. For example, he arranged a dinner birthday surprise one day before the actual day for a tour member at the French restaurant because on the actual birthday our dinner was at a Chinese restaurant, and we all know the French are more creative with celebrations. So, it was a wonderful birthday moment which everyone enjoyed! Andy took the initiative to re- arrange our airline seats so family / friends can be seated together. It takes time and effort to sort out the seats for 34 pax (using our boarding pass) so Andy went the extra mile which demonstrates his excellent customer service. Will certainly recommend euHolidays to my friends! By Cheryl Tan


Merewyn Ho Wai Yin

  • Tour: 05USECSS17/19QR
  • Tour Manager: ANDY YUAN
  • Date: 17/05/2019 - 28/05/2019

We had a great experience with EU holidays this June. Big thanks to Andy, our tour manager, for bringing us around East USA & Canada. Thank you for sharing your knowledge and giving the best recommendations and tips about the trip and places of interest :) I would also like to give a special shout-out to Jacky for handling our last minute booking promptly and professionally!!


Liying Lee

  • Tour: 05USECSS31/19QR
  • Tour Manager: ANDY YUAN
  • Date: 31/05/2019 - 12/06/2019

Had second tour with EU holidays two weeks ago, East USA+ canada 13 days with Tour Manager Andy, we had so much fun and laughter throughout the trip. His professionalism, friendliness and tender love and care to each of us made us feel like a family, which foster much bond between everyone. It was not boring at all with the coach ride that sometimes range from 1-3hours as he share with us some of his stories, jokes and experience. He’s also proactive in every approach, such as heads up to us with a bad weather forecast on a upcoming day which he have been monitoring for the past few days to prepare us of what to wear and bring and to expect. Also, give us information on the upcoming attraction on what to look out for, what’s plan for next day etc. Definitely recommending Andy as your next Tour Manager!:)


Janice Ng

  • Tour: 05USECSS31/19QR
  • Tour Manager: ANDY YUAN
  • Date: 31/05/2019 - 12/06/2019

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