Excellent customer service from tour guide and leader manager on Amazing Turkey trip March. ❤️
Cosette Zinnia Fleur
My friend and I toured Balkans from 21-31 March with Mei as our guide. She is a very knowledgeable tour leader, helpful, sincere and humble. She was very organized in keeping the 30 of us together. We enjoyed our trip very much. Well done and thank you Mei!
Tour Name: 10D 7N Amazing Turkey TourTour Date: 07Apr - 16Apr2019Tour Manager: Mr Kenneth/Mr ServetThis is my second time joining group tour with EU Holidays. Me and my friends enjoyed a lot during our vacation in Turkey. Our tour manager, Mr Kenneth and Mr Servet are always energetic and responsible. They always reminds us to look after our belongings and they are very good at historical sharing. During the trip, Mr Kenneth is very friendly and helpful. Besides, his photography skills is very good. Whenever we faced any problems, they surely will do their best to help us. I will definitely choose EU again for my next class trip! Thank you Mr Kenneth and Mr Servet!
I went on your 10D/7N amazing Turkey tour and I must say it was a fantastic trip especially with Mr, Servet who's knowledge of history and mythology has made this trip come to life. Also thanks for the care and concern of Mr, Kenneth our EU guide for being thouthful and concern. We had a wonderful n save trip (thanks to our driver)
Hi, I am Ser Lee who had just returned from 12D 9N Adventure to Balkans from 3/4 to 14/4/19. Our assigned tour manager Mr Roger Koh was such a fantastic tour leader who went extra mile to make sure this Europe trip the most memorable for all of us ! He was very organized, systematic , knowledgeable and clear with instructions , assist the elderly with baggage, always do headcount , went to every room to see to our request n ensure we are all comfortable and safe . Even to resort to opening new table to make sure no splitting of individual small groups at dining tables! He was such a humorous, genuine person treating all of us fair and equal. Last but not least, he helped us with the completion of tax refund forms n ensure we all had our $ refund in Euros . I am very impressed and very happy with his WOW service
Ser Lee Ang
Tour : 11D 8N (Balkan’s Delight Tour)Departures: 28th Mar 2019Tour manager : Mr Syafii LubisIt was a fun trip and everything was amazing ! Tour manager Lubis he is patient, entertaining, and funny ! group members are nice and friendly.Before going down for city tour , he will always remind everyone :小心小心Baby, 很多很多Baby.(Our secret words)After city tour back to coach , he will called for attendance : Don't worry don't worry be happy, Shirley, Mr. Koh, Rita, Penny, Victor.During this tour , we were so lucky to play with snow from ground and feel the snow from sky for just that 5mins.Itinerary was well planned, not even a boring moment, we get to try whatever we need too. Memorable and beautiful pictures were captured during this trip,
Tour: Europe Highlights + Dubai (26 Mar 2019 - 8 Apr 2019)Tour Manager: Connie HayThis is our first tour package with EU Holidays. We were recommended to Connie Hay by our friends. When we approached her at the Chinatown branch, I was taken by surprise on her small built and sexy "soft" voice. Only when she started to lead the tour, I was amazed by her strength when she helped to carry the luggage and the kind gesture when she helped to hold the doors for our tour members. We were happy with the planned itinerary and surprised gifts she has gotten for us, small but thoughtful.Connie Hay has been patient, thoughtful and caring in looking after our group. She will only start her meal after ensuring we have our meal started. Dinner in Switzerland make us laughed the most and we enjoyed the atmosphere created. Please do this in every tour. :)Thanks Connie for going extra mile.We would surely want to join future tours which lead by her.We feel comfortable whenever we are with her.EU Holidays, please maintain the good standards or better.I won't give 5 stars. 6 stars awarded because of Connie.没压力的旅行
13D10N Hightlights of Eastern EuropeDeparted 26.3.2019Tour Manager: HarmonyCust Serv Exec: Connie HayEnquired about this itenerary with Connie and questions asked were always answered professionaly. Briefing was also of high standard and explained. Harmony was always there to advise and help with all matters during our trip. His knowledge of the cities we visited was helpful. It was a most enjoying experience with the way the mentioned EU staff performed to make this trip a very memorable event. Thanks.
Grahame Low Choy
Tour: Europe Highlights + Dubai (26 Mar - 8 Apr 2019)Tour Manager: Connie HayJust came back from the Europe Highlights yesterday. Had an enjoyable trip and special thanks to our Tour Manager, Connie Hay who had planned the itinerary well. She is also very knowledgeable in places we visited. Connie has been very patient and caring in looking after the well being of the group and even goes the extra mile for us.Would definitely want to join future tours lead by her!Cecilia Chong
Tour 11D8N Europe Highlights. Tour : ECCHLWDeparture: 26 March 2019.Tour leader: Connie HayI would like to thanks our tour leader Ms Connie Hay for the professional & excellence Service that she have provided to us! She is like our Big Sister sharing her life stories, funny traveling experiences during the trip, She took very well care of everyone in the tour, constantly reminding us to beware of pickpockets and making sure everyone is safe. She even went extra mile trying to fulfil everyone shopping/sight seeing request. The trip was smooth and memorable because of Connie!
Tour 11D8N Europe Highlights. Tour code: ECCHLWDeparture: 26 March 2019.Tour leader: Ms Connie HayI enjoyed my tour very much. Especially with an excellent tour manager who is always thoughtful, that made trip so memorable one.Thank you Connie for making my trip to Europe an enjoyable one.
I was ON the Balkans Delight tour which left on 28th March to. 7th April. My tour manager is Mr Lubis .. He is very experienced and works with his brains and heart. So he has IQ and EQ. ... He's caring and considerate and always makes sure everyone is happily seated and having a satisfying meal before he grabs his own meals. He is very unlike other tour guides who are so unfriendly. Like a young lady who happened to be. From. Same. Company - EU holidays ... But she doesn't even bother to flash us a smile. Nor ackowledge that we are customers of EU. Which she represents. For that... I thanked God. Mr Lubis was our guide... He is very good. Patient and kind. He really the best I have encountered .. Thank you . Mdm. Ng Pek Hui
Ng Pek Hui
Tour name: 11D8N Europe Highlights + 2N In Dubai Departure Date: 19 March 2019 Tour Leader: Sabestian MakI would like to thank Sabestian for such a fulfilling and entertaining trip to Europe for me & my family! This was our first time joining a tour for our holiday and we are extremely lucky to end up going with EU holidays :-)Throughout the trip, Sabestian was very patient especially when we had queries regarding anything, he would ensure that we have fully understood his explanation. I also felt that we were very well taken care of during our trip to Europe thanks to Sabestian as he took plenty of time to explain the different kinds of pickpocket situations which we may find ourselves in and how we can avoid these situations and look after our valuables which made us feel safer.He was also extremely knowledgable and could answer all Europe attractions related queries if we had them & even provided many fun facts along the way.Thanks Sebastian! We really enjoyed our trip with you :
11days Europe HighlightsDeparture 19MarTour Manager Sabestian MakThis is the first time experiencing EU Holidays Pte Ltd Tour package. Overall it was a good experience.I will like to give good comments to my Tour manager Sabestian Mak during my trip. He has taken good care of us and shared with us the do’s and don’t in each countries. Especially when we are in Milan and Paris. He has highlighted the different methods the pickpockets would use and this really made us more vigilant to our surroundings when we are on our own.On a daily basis, he will send us reminders for our program the next day. He is also very patient with good customer service. Good job Sabestian! Look forward to join your tour again.Priscilla Chong
Excellent tour manager Ms Rin Leow providing great and caring services to us while we on our recent trip to Balkan Tours. Thank you so much.
Depart Date: 22nd March 2019Tour Manager: Peter Teh Winter+ Summer+Sun+ SandJust came home from my fun and laughter filled Europe + Dubai Tour. We are lucky to have a group of very caring and cooperative tours mates which make this Europe tour full of loved and care.All these will not happen without our Tour Manager, Teh Peter, who is very patience and knowledgeable and always giving us extra itinerary which is not in our normal programme.We would like to express our gratitude to Peter Teh for all the fun for this trip!Looking forward to go holiday with you guys soon.