Couldn't comprehend the management of group size when first informed of merger of 2 groups for this trip, but kudos to tour manager for keeping all parties happy and even created an environment for all to know each other mid tour. Trip experience was further enhanced with quiz of destinations covered during the long road journey in between 2 points of interest. With prizes added as enticement that encouraged enthusiastic participation, well done, Ricky!All hotel arrangements were done well, and hotels given in Prague, Krakow & Vienna were really a nice surprise for group size as big as 37!To top it all, the real surprise was cakes for birthdays celebrated by unsuspecting group members during the entire duration of the journey. Nice!
Ai Kim Tan
My Sister in law and I just came back from our Holiday and we had the most fantastic time. We made a lot of new friends and Rick the tour manager was the best! He kept reminding us throughout the trip to look out for our passports and wallets. As a lot of us brought a lot of branded stuff from Italy , Switzerland and France, he made a lot of effort to explain to us how to fill in the tax rebate forms and even checked through all the forms for those of us who brought. Without his help the process if claiming the tax rebate would have been so stressful. As there were young children, elderly and also single ladies on the trip he made sure that we were well taken care of. By the 3rd day of the trip Rick was more of our Friend rather than our tour manager. On long drive he would tell stories and jokes so that we were not so bored. During our free time at certain destinations he would share with us where the best local food. In Florence he brought us to this little pop up store where we had stewed beef tripe which was delicious. As some of us had became close friends on this trip we have even made plans to gather a group to go on a Eastern Europe trip which we definitely want Rick to be our tour manager again! I would definitely recommend EU Holidays to all my friends because of its tour packages and it's professional tour manager. Well done and thank you Rick for the wonderful 15 days. This will be one of our most precious memories,
I would like to thank Ricky for taking good care of us throughout the trip. Thanks for the extra effort
It is a very interesting and relaxing tour. Even though we have a huge group of 37 people, the tour was well-organised and enjoyable. We are thankful to Ricky for being caring throughout the journey and reminding us to take care of our belongings. He prepared a detailed itinerary for the group, which made it clear where we would expect to go every day. This document would take quite some time and effort to prepare. He explained to us on the bus, in both English and Mandarin, what we would see next. He made long bus rides fun by telling stories, giving out prizes for quizzes and screening movies. He went the extra mile to organise birthday celebrations for the group during the tour and was quick and responsive in helping to solve issues that cropped up.From KF and J
Koh Yet Jin
This is the best tour I have been to till date thanks to our experienced and professional tour manager, Jeremiah. On top of being approachable and sincere, his candid and fun loving disposition brightens the mood and adds joy to the entire tour. He was also able to help us kill time during the arduous coach journeys to our destinations with his interesting stories.His experience and professionalism ensured the whole tour ran smoothly and he attended to all our needs with a personal touch, which is very commendable, even till we touched down at Singapore Changi Airport, collecting our luggage.I hope the next tour we sign up with EU holidays will be led by him, for I can ensure I would be in good hands. ( Oh, he would be able to take very good photos for you too! �)Thanks Jeremiah!---Lastly, this is for EU holidays, it's a good initiative to invest in a drone to take wonderful scenic photographs for us! Well done for this value added service!
11 days Balkan.31/8-10/9 /18 , I very happy and enjoy in this tour and thanks a lot to Jeremiah be our tour guild. He is fun
A big thank you to Mr John Foo for guiding us delicately during our Europe trip. Mr Foo's responsible attitude definitely enhanced the experience of the whole trip. Not only that he also took the initiative to celebrate some of the group members' birthday. A big thumb up for him!
I signed my 79-year-old mom & myself up for this tour, and we had a blast! Since we also had several millennials on the tour, it felt like a multi-generational family vacation!As a tour mgr, Ricardo is knowledgeable, considerate, resourceful & patient. Our long-distance travels on the coach were peppered with great humour, memorable history lessons pertinent to the cities we were approaching. We often arrived at a tourist spot armed with JIT info to appreciate its history, culture, people, cuisine, fashion, shopping (!), etc. It helped that Ricardo worked well with our coach captain. They made a great team, and that enhanced our experience.Ricardo took great care of my mom. It also helped that we had great tour mates, and everyone looked out for her. At Mt Titlis in Switzerland, amid strong winds, he held her by his hand to cross the Cliff Walk. She was able to admire the grandeur of the Swiss Alps via different angles from 10,000 ft. We also appreciated Ricardo's excellent time mgt. On most occasions, he steered us away from waiting in long lines, and crowded places amid scorching heat. But we were still able to visit iconic places during Europe's high travel season. We crossed multiple countries, cities & borders in the comfort of our well-maintained coach, whilst admiring a picturesque Europe. We also survived cities notorious for pick-pocketing, and returned home safe and sound!Special thanks to Ng Huiqing for being a professional & patient tour consultant. She was the main reason we signed up with EU. I highly recommend EU Holidays, and hope they continue to thrive in this cut throat industry. Thank you, Ricardo & Huiqing!Photo: Tour Mgr, Ricardo Tiang (orange windbreaker), gripping my mom's hand (grey outfit) as they braved strong winds crossing the cliff walk at Mt Titlis, Switzerland.
Ref TB016997 which was lead by Jiafu gave me a very good impressions of his tour management and human factor skills .The whole group does enjoy the holiday under his tour leadership skill. For this coming holidays ,several of our friends had booked the Northern Europe Tour Code -EFN10W and duly look forward to Mr Jiafu leading this coming tour of the aforesaid tour reference.
My family and I are really glad that we made the choice to travel with EU holidays. The tour package is value for money and it gave my family an unforgettable experience in Europe. The quality of the local tours are good and gave great insights on the places of interest.Ricardo is an experienced tour manager and has taken care of the group really well throughout this journey. He is jovial and entertaining, making the trips on the bus more bearable. He tries his best to impart some historical knowledge on the places of interest and crack jokes on the bus to make the journey between cities more enjoyable. Apart from that, he constantly reminds us to be aware of the crime syndicates in Europe and took special care for the elders. He also took extra efforts to plan the itinerary well so as to avoid crowds and long queues.We are inspired by his dedication to work and are grateful to him for such an enjoyable journey in Europe. My family and I will definitely choose EU holidays in our future trips.
My kids flew in from Canada to join me for the tour that began in Milan along with the rest of the tour group. To begin with, the Italian food was authentic and nothing short of spectacular! We had a lot of opportunities for photo taking and shopping all over the tour across the various different cities in Italy.Generally speaking, the tour was great, but there was one difference that I personally feel made our tour special. This was our superb tour manager Ann Soo! She really took care of us, ensuring our safety and satiety when eating. She always went the extra distance to make sure our dietary requirements were met as they are slightly different in comparison to the rest of the group.If not for Ann, we probably would not have had this memorable experience in Italy. We definitely would recommend this tour again especially with our talented tour manager Ann!
It's an amazing tour with comprehensive itinerary which covers many cities in Central Europe mainly London, Paris, Lucerne, Milan, Venice, Florence, Pisa and Rome. I would like to also give the special credit to our tour leader, Mr. Ricardo, who is knowledgeable, caring and most importantly, very funny. He is a reliable person for such a long days Multi-counties tour since we do not need to worry anything about transport, meals and even timing as he planned all the tour programs quite well every day. He also has the talent to draw his passengers interests when he explains about history related to the visiting sites along the tour. Therefore, I strongly recommend EU Holidays and Mr. Ricardo for your next European holidays.
Ye Thu Aung
Being our first time to Europe me and my wife would want to have a very memorable holiday By choosing EU Holidays our dreams come true. EU itinerary is well planned and covered the famous places of interest without any rushOur Tour Manager Ken Yong is also superb and he makes lots of difference. The total tour members 34 and we were all strangers. But Ken had made it like we are travelling with groups of bestie. Tour members plays a part but most important is to have good Tour ManagerKen is very experience, friendly, approacheable and helpful. Ken is always ready to help to take photos for all 34 of us. Ken even taught us how to take photos from which angle to get best shot. Overall this trip is Wow wow wowNo regret choosing EU and we will choose EU again in future
Going to Europe for holidays has been my dreams. To celebrate our wedding anniversary as well as my birthday in July we search for package that had departure in July. Found the package that EU offered matching well with our wedding anniversary date as well as my birthdayI am lost with words to express the happiness and how much me and my hubby had enjoyed the trip. And this all happened by having a SUPER Good tour manager Mr Ken Yong. With his friendly attitude, sharing his valuable experience, taking good care of all the tour members (32 adults & 2 young kids). Without fail Ken would always remind us to take care of our personal belongings, beware of pick pocket. Recommend us good food and let us have ample free time to venture and explore on our own.No feeling of rushing at all. I have joined other package tour with other travel agency which mostly touch and go. But this is totally not touch and go. The tour member also awesome. Ken even personally bought me a box of chocolate as my birthday present. So sweet of him. Ken and the 34 tours member sang a birthday song for me.It has been very memorable trip for me and I really give thumbs up to Ken Yong to make such wonderful and memorable trip. No regret booked with EU and will start saving$$$ to book oyr trip. Travel agent? Of course we will choose EU again.Keep up the good work EU team
We have an awesome tour group and an experienced street smart tour manager. Our trip was fun and enjoyable�
This was our 1st package holidays after years of F&E n self drives for a family of 5 with 3 elders. While I was impatient with the waits and loss of controls at the start, I learnt to appreciate EU Holidays and the tour manager Sheue Juan as the journeys continues and each iternary spelled was visited.We are happy and satisfied with the hotels, Mario the bus driver and the local tour guides who are very detailed in their explanation ad well as their passion to share their country.The breakfasts are great that our instant noodles are eaten just because we had to free luggage space. While some of the local cuisine does not always sit well with our taste, it's an experience well enjoyed. We especially lives all the ice cream shop introduced by Sheue Juan.We benefited from the great synergy that Sheue Juan shared with Mario who had kindly allowed us to feast on his bus. Time flies as we munch our chips and nuts and dozes with a happy stomach. The break stops were great and we says good bye to our $$ with cheers.We very much appreciate Sheue Juan on her effort to call before the trips on rooms n food request and reorganized the rooms plus negotiated for room change when the aircon failed. Her effort in building the time consciousness of the group,sgaring quality purchased and even ensuring that each of us received our luggage when we reached Singapore deserved to be applaud.Thank you EU Holidays for ensuring great partners n workers that our holidays are happy treasured memories.Regards,Seow Hia
Teo Seow Hia