10D7N AMAZING TÜRKIYE Tour Manager: Russell TanThank you for organizing our tour so well! You were extremely professional and well behaved in your services which made our trip an absolute success & memorable! :)
10D7N AMAZING TÜRKIYE Tour Manager: Russell TanRussell is very professional and patient with all the enquiry and assistance dealing with hotels and airport.Overall itineraries are well planned and executed.Memorable and good experience with EU
I recently joined a tour to Turkey lead by tour manager, Russell Tan. He is knowledgeable on the itinerary and very caring. He follow up and try his best to fulfils all request. At every tourist spot, he ensure that no team members are left behind. I certainly recommend his leadership in any tour.
Soon Yong Koh
This trip is very enjoyable because of the traveling companions/ group members are very caring. Ricky is very meticulous and will inform us what is expected for the next day itinerary. During the Finnair flash strike on 20/21 Nov, we were not able to fly to Ivalo to travel to Norway and that disrupt King Crab Safari trip. Without any confirmation from Finnair on the next flight out from Helsinki, we may be stuck in Helsinki for the next 2 days. Our group have suggested travel overnight by train to Saariselka on that very day so that we would not miss the next day trip at Saariselka. Ricky immediately took up the challenge to work with the planning manager for permission to proceed and bought the tickets for all to travel by train to Saariselka. Thanks to him, we can continue our travel journey instead of being stuck in Helsinki with nothing to do except shopping in the cold winter there. It’s also a very different travel experience and my boy like it a lot. Thumbs up to Ricky. Well Done.
Sin wen is a very responsible manager, she constantly provide updates on Tour itinerary (Daily) and always ensure we are well prepared before the activity. she has tried to reach every individual and find out out their concerns and help them to solve the problem. she is very cheerful and always motivating us. with her we felt safe and enjoy the entire journey. Sin wen, keep up your good work. cheers.
Tammy is an oustanding Tour Manager, surely one of the best you’ll ever have! She is very knowledgable, organized, patient and completely committed to us for 11 days! My husband and I felt like we had spent the entire tour with a close friend. Thank you so much Tammy for taking good care of us! We had a wonderful time. God bless!
Tour-15/11 to 26/11 ( Eygpt). 1st time we join this EU . We appreciate n notice Miss Shirley has been very helpful n professional in helping all of us as majority of us are in our middleage. I definitely for 1 will continue to support EU in my next holiday trip because for our tour leader Shirley . Overall- be it food , hotel n itenirary are value for money. I was a fervent customer of Chan brothers, n now will change our Tour travels. Thank You for a safe travels for all of us
The tour manager has recommended us some places of highlights in Italy, Germany and Switzerland. Besides that, the tour manager is knowledgeable and told us some mind-blowing facts . The tour manager is multilingual as he can speak alot of different languages.
I’d like to first specially thank Sabestian who has gone the extra mile by reaching out to us pre-departure to prep us for the trip. He was also very responsible and quick to render assistance. Last but not least, thank you for sharing your fun experiences and recommendations along the way that made our holiday memorable and entertaining!
Pacer and Kelvin-san are two excellent tour leaders who are able to guide us around safely. They emphasised safety and fun before anything else. The entire trip was well planned and we visited many sites on this trip. Besides that, both of them also cared for us like a family member. Both my husband and I had enjoyed ourselves and will strongly recommend anyone to this EU tour group if you’re those who are lazy to plan yet want to have fun like us. Cheers!
Jeremiah Tan is the best tour manager I had so far. He is patient, caring, resourceful and helpful. I enjoyed the husky sleight ride most
Overall, very well-planned itinerary, friendly tour members, good hotels and food, a very thoughtful, experienced and skilful driver (Mr Zac) and an organised and caring tour leader (Kenneth). Kenneth was punctual and always ensured that the young and old are well taken care of. He often went out of the way to buy my 4-year old daughter surprise snacks along the entire road trip (he really didn’t have to! we were often so appreciative and even pretended to be “Mr Snowman” and bought her a rainbow ear muffs on Christmas day which made my daughter so happy. Grateful to have met a tour leader like Kenneth for this wonderful trip Thank you
It is actually our family's first time travelling to somewhere as far as Finland. Thankfully we had our reliable tour guide Shirley who made sure all the accommodations and meals were ready before our arrival. There was minimal waiting time and all the activities proceeded smoothly on schedule. As for the accommodations, I understand that hotel rooms are not as grand as expected, triple room is horrible for 3 adults, no proper bed and no spaces for luggages. our tour also had a aroura hunting night which was very successful due to the quick thinking and good communication between Shirley and the local bus driver.For those who are considering to travel to Finland to see the northern lights, I would highly recommend this tour! Well done!Shirley is best tour manager makes trip very cheerful and enjoyable . Thank you EU for arranging Shirley be our tour Manager. Hotel stays for 3adults in a room is terrible. Either a sofa bed or roller caster bed. The room is not spaces enough for 3 luggages.
Thanks Connie for making our family first tour with EU Holidays and to Switzerland a dream trip.We really appreciate your dedication and efforts!
I'm from Batam, Indonesia. maybe all Singaporeans usually use English and to be honest we don't understand much and we told jiafu we can only can hear Mandarin, so jiafu is really nice loh during the 13day he used two language english and than used mandarin to explain to us again too, 辛苦你了 He was so detailed to guide us thru the itinerary. On our free & easy days he still suggested us places to eat, shop and etc. He will keep track and asked if everything is good n if we need any help. Guide by him we also very lucky lo the day at swiss is sunshine we see clearly the mountain and so fun playing sledging and we also see snowing the next day before leaving swiss. CIN SWEE all package complete lo !!
We enjoy the 10days Finland