10D7N Winter Finland + King Crab Safari Enjoyed the holiday with Jeremiah Tan. Very resourceful person who took us on an optional night to chase the dancing northern lights when the earlier aurora sightings were not that spectacular. Everything from lodging to sight seeing was good except the meals. Thank you Jeremiah.
Tour Name: 14D11N ITALY SWISS PARIS (W) + 2N DXB Date: 14th-28th Feb 2020 Customer Service : Apple Oon Tour Manager: Jia Fu Ong We started out very nervous as it was our first time signing up for a tour group package. But Apple Oon (Customer Service) replied all our email enquiries within the same day with clear details and answers that gave us the confidence to drop by their Suntec office to confirm the trip. Apple made sure we understand what every document meant before we sign on it and also kept us updated on the tour group status (10 out of 15pax signed up then)till it was confirmed. Many thanks Apple! Admittedly the trip did not start off well as the world started to feel the Corvid-19 virus effect. We started hearing news of tourist attraction closing, airport quarantining tourist and such. But once the Tour Manager Jia Fu was assigned, he immediately started to bring us back to the holiday mood again. Even before the departure date Jia Fu was always in contact with us from technical things like passport details, dietary preference, room arrangement and airplane seat preference. To even tips like travel wallet suggestion, pickpocket stories, prevention technique and travel suggestion like what to wear/buy for this trip! Originally we thought that a usual tour manager will only appear at the start of the trip, only to reappear at the end. But not Jia Fu, on the plane/bus/tourist spot his voice/instruction/nagging will always be heard. Even when you are on free and easy time/in the hotel room, Jia Fu's whatsapp msg will always appear on your phones notification. Its very easy to differentiate someone who is doing his job against someone who loves his job, Jia Fu is clearly the latter. From his never ending history sharing lessons, his love of the European culture, his personal experience to his never ending lobang/friends (eg. Eiffel Tower lighting guy who "turn on the lights" just for us to take photo) this tour has exceeded our exception! I could go on and on about his countless surprises (eg. cakes
Tour: 14D11N Italy Switzerland France. Date: 14Feb-28Feb Tour Manager: Ong Jia Fu We have enjoy our Europe trip very much. Especially with our tour manager Jia Fu. He is very knowledgeable about the places he bring us. He take care of us alot and remind us on our safety and belonging whenever we are at crowded places. He do alot of recommendation what are the thing and where to purchase during our trip. 1 of the best thing he did was prepared a birthday cake for my wife which I didn't request. Really appreciate on this. Will definitely join his tour again if I have a chance
13D Highlights of Eastern Europe Tour Manager - Ricky Woo Date - 18/2 1st tour with EU Holidays and both me n my husband are very impressed with the excellent service by Ricky Woo and truly enjoyed the trip. He was fun, caring and well like by all our tour members. He was calm and professional in handling emergency matter too. Well done Ricky and keep up the good work. Both me & my husband looking forward to book another trip with EU Holidays lead by you again.
Tour:13D Eastern Europe Highlight Departure:18/02/20 Tour manager:Ricky Woo This is my first time to join EU Holidays. Very good experience. Me and my wife have a lots of fun and meet many nice people. Kudos Ricky Woo
Tour : 13D10N Highlights of Eastern Europe Tour Date : 18 Feb ~ 1 Mar 2020 Tour Manager : Ricky Woo Hi. Ricky，第一次参加EU Holiday的我们觉得很幸运有你为大家来导航。你总会想办法在最短的时间里为大家提供最舒适优质的服务。对人热情，工作认真，幽默风趣的你
Leong Fee Foong
Just finish a tour with EU Holiday to Eastern Europe, the tour manager Ricky Woo is experience and accommodating throughout. we feel relax with his well planned itinerary even our own meals it's been planned where to eat what food is worth trying............ Ricky good job keep it up! take care and hope to be with you again on our next tour BR
Tour : 13D Eastern Europe Highlight Departure : 18 February Tour manager : Ricky Woo We are very enjoy our holidays with EU Holidays. Will definitely come back again. Thanks to Ricky Woo
10D Finland Trip in February 2020. Kudos to Jeremiah Tan. We saw the Northern lights 3 days in a row!!! It was very faint on the first two days. Jeremiah took the extra effort to make additional arrangements for our group to hunt for the Aurora. Being jovial and fun, he went on the extra mile to entertain and sang us the “Northern light” song while waiting in the extremely cold weather. Our adrenaline shot up to the Max when we saw the dancing Aroura on the third day. It was a wonderful, amazing and memorable trip. Alongside we had two 78 years old elderly with us, Jeremiah was very helpful, informative and patient with us. Due to the time zone difference my mind was totally in a blur, he was very professional to answer my repeated questions politely.
10D7N Winter Finland + King Crab Safari 21 Feb to 1 Mar 2020 Tour Manager - Jeremiah Tan Jeremiah is awesome. Plenty of jokes. Never bored with him. Caring and attentive towards our 2x78 yo. Very resourceful and tech-savvy. He executed his work confidently and with passion. We are indeed very lucky to have him the Number One Man/EU with us on this trip. TQ.
Tong Hai Lim
10D7N Finland, 21/2 - 1/3, tour manager Jeremiah Tan. Thank you for the wonderful holidays.
My family of 8 was with Jeremiah Tan on the 10D7N Winter Finland+King Crab Safari. JT was very attentive to our needs especially when we had 2 elderly both aged 78. Funny man who taught us the northern lights dance and miraculously it appeared shortly thereafter. He also shared the double decker bus ghost story. Jovial, humorous, caring, tech-savy and the list goes on. Awesome. JT thank you from the bottom of our hearts.
11Days Wonders of Egypt Date: 14 Feb - 24 Feb 2020 Tour Leader: Sebastian Mak Sebastian and the local guides in Egypt were dependable and helpful. The food and service at Nile Style Cruise exceeded my expectations. It was a memorable vacation with new friends.
10D7N Finland trip (21 Feb to 1 Mar) tour manager Jeremiah Tan was excellent, thoughtful, friendly, cheeeful and a joker. Paid special attention to the elderly in the group. Thank you Jeremiah! Overall, it was an enjoyable trip, only hiccup..the food.
11Days Wonders of Egypt Date: 14 Feb - 24 Feb 2020 Tour Leader: Sebastian Mak Been wanting to go to Egypt for so many years and joining the tour with EU didn’t disappoint. It was a fun and memorable trip. I believe we covered most of the best if not the best places. The food was also good. The tour leader and tour guides were great - Sabestian, Amir, Adam, Kareem. Felt safe during the long bus rides. Hotels and cruise were
Eastern Europe trip by EU . Great trip plan with great hotel accommodation, good food, great friends, good coach driver ( safe), good local tour guides and two outstanding one and also tour manager Ricky Woo is fabulous . He took great care of us We have a very enjoyable trip to witness Eastern Europe and the highlights and culture of each of the states Awesome trip and great tour manager Ricky Woo Looking forward to next travels with EU