His sincerity was felt, a modest and very enthusiastic tour manager, Steve Kwan. He did his best to satisfy everyone’s needs and ensure all is well taken care of. Surprise birthday cake and festive drinks which is beyond his agenda but still such little thought that counts. Guardian angel accompanied to safeguard of no pick pocket. Thanks Steve and keep it up!! Cheers
Doris Chinasa Huang-Obi
Tour: 14D 11N Italy Switzerland France + 2N Dubai Dates: 17 Dec to 31 Dec 2019 Tour Manager: John Foo Our family of five would like to thank our tour manager, Mr John Foo, for his commendable service rendered during our holiday tour in Central Europe. Unfortunately, our trip started with myself falling sick, followed by my two daughters. It was stressful as we did not want to affect the rest of the group members. However, John was very patient and was always looking out for us - buying us hot drinks, providing face masks, finding seats for us to rest and generally checking if everything was ok. Eventually, we recovered and was able to enjoy the rest of the trip. When we reached Switzerland, to everyone’s dismay, our bus broke down in the middle of nowhere. Thankfully, John managed to get a replacement bus for us and successfully persuaded a closed restaurant to allow the tour group to use their washrooms and even served us drinks. Evidently, John displayed resourcefulness and great negotiating skills during this difficult event. With his assistance, the tour went well and we would definitely recommend EU holidays. Thanks John!
My family and I went for the 11 days Italy Europe + 2 nights Dubai tour from 17 - 30 Dec 2019. The trip was very well organised and the Tour Manager, Kevin Cheng was superb! He will constantly remind us on the safety of our belongings, bringing bottles of chilli sauce for our meals, giving us Christmas props for our phototaking, even to the extent of buying us cakes and biscuits when we touched down at Milan (our first stop). There was an incident when there were gypsies and he openly scolded and chased them away to protect all of us! My family and I would like to thank Kevin for his dedication to all of us! Because of you, all of us became a family with the rest of the travellers.
Thoroughly enjoyed my Christmas holidays with EU to Finland + Norway King Crabs. The itinerary was well planned and I enjoyed myself throughout the trip. Some highlights of our trips are catching the northern lights, Christmas stay in the kelo igloo, reindeer sleigh at Santa Claus Village and ice floating on a beautiful lake. Also, many thanks to our tour leader Ricky Woo who made sure we were well taken care off throughout the trip.
Tour : 13D10N Highlight Of Eastern Europe Tour (12EEMUCW13/19EK) Departures: 13 - 25 December 2019 Tour manager : Dylan Teoh It was an enjoyable and memorable trip everything went smoothly! Tour manager Dylan is very responsible, funny and patience with the group. Our group members are nice and friendly too. Tour manager Dylan also took very nice pictures for us. He brought us to the best rate money changer for the different currency required in each individual countries. He also recommended some local shops that he thinks is good and reasonable priced for lunch or dinner based on his personal preference. He even give me a surprise by arranging a small cake for my birthday on 19 Dec
Went holiday on the 10d 7n trip at Finland with the best tour guide, Timothy. Trip was fun. Timothy play a major role in keeping the tour fun. Good tour guide, ensuring all the passenger is safe and comfortable. Good time management, everything is on time. Overall everything was great and Finland is a beautiful country.
Chen Jun Chyuan
I was holidaying with EU holiday to Europe on 17th to 30th Dec 2019. our tour Manager was Mr. Kevin Cheng. A wonderful holiday and a great guide I'm having with him. I have no obligations at all with any to his schedule plan during holidays period. Most delightful experience going your with you, Mr. Kevin Cheng. I will specifically follow next tour with EU holiday with Mr. Kevin Cheng as a tour guide. Cheers and happy new year 2020.
Tour: 12ECCIFW08/19EK Tour Manager: John Foo Date: 08/12/2019 - 19/12/2019 This was our first trip with EU Travel on a 10D7N Italy Fiesta + 2D Dubai tour, led by Tour Manager, John Foo. John is a friendly, experienced and knowledgeable tour guide. He would give personal recommendations for shopping (especially souvenirs and food) within the vicinity of our hotel area. In addition, he would ensure our safety and remind us to be alert of pickpockets in Italy constantly. We will definitely follow his tour again! Highly recommended!
2019 our Planned Winter Holidays on 17th Dec to 30th Dec 2019 Western Europe have benn our most Awesome & memorable Holidays .Before our departure Kevin Cheng our tour leader have made a group What'sApp for our nine people Muslims informing preparations on changes in weather.Kevin Cheng not only give concerns on safety but also our food for nine muslims travelling on this tour .Kevin Cheng our tour leader have made effort to arrange Halal food even in Chinese restaurants. Eu have made the right choice for this tour Guide.Would strongly recommends my other muslims friends to choose Eu..
Tour : 13 days Eastern Europe Dept : 13-25 December 2019 Tour Manager : Dylan Teoh This is our first trip with EU Holidays. Over all we are happy with the service provided, especially tour manager Dylan who is responsible and always take care of our needs. He will try his best to meet our meals requirements, ensure our safety, getting the best deal and always remember to arrange the toilet break ! Thank you Dylan and EU Holidays for organising such a wonderful trip! Happy New Year 2020 ! — with Doreen Tan and Selina Teo.
we hv been travelling on our own for many years and this year we decided to join a tour group so we went to travel fair and booked a Europe Tour with EU Holiday lead by Andy Thong on 12 Dec - 24 Dec 2019 11 day to Europe + 2 night in Dubai Thanks to our TM Mr Andy Thong. we enjoyed the holiday so much as he is well planned and organised .. except that there is 1 occassion in Paris which lead to no choice.. the traffic was so jam due to the big protest abt 3 to 4 hrs i think. we got struck in the jam and missed our lunch time..... he is so kind that he get the driver to stop at a rest station for us to grap some food and snack once we got out of the jam ... He gave us many advise as to where to go for food and the direction. we also hv time to find good food during our trip (pic attached) and the sledging is the best of all. we are well train by a very good trainer and hv fun up on the mountain. Andy also make our us a group video which i love it so much. A big Thank U @Andy !! I would also like to hv a big thank u to the bus captain in Europe who drive us for many day and help us with our luggage. Thank u for the safe journey. EU holiday is so blessed to hv such a good TM and driver . Hope to travel with @Andy Thong again in our next holiday. Thank You EU Holiday Thank You Andy Thong
Judy Ang Judy
Tour: 11D8N Europe Highlights + 2N Dubai Departure: 12 December 2019 Tour Manager: Andy Thong Our Family have an awesome time during this tour. It was a different kind of experience for us as we had not been on a group tours as a family. Our tour manager, Andy Thong, is very responsible, thoughtful and approachable. He took initiative to help to take photo for us and also for the rest of the group. He will constantly remind us to check our personal belongings and took great care of the whole group throughout the entire trip. We are very pleased with his service and would recommend him to family and friends! We are lucky to have a new coach and it was spacious and clean and the bus driver is very polite, experience and drive safely, even we are welcome with snow on our first day in Milan and everyone in the group was trill and really enjoy ourselves. Overall my family had a wonderful holiday, Thanks to Andy Thong
Dec 12-24,2019 (Europe + 2D2N Dubai) Tour Manager : Mr Andy Thong It is our pleasure to be with this cool, friendly and approachable guy. In our tour we are the only Filipino family in a group yet we never felt being disregarded by him. He will always make sure that everything is in order before and during our tour. Starting for the reminders of the things to bring before our trip and even the latest news happening in Paris. Even to shopping
I went for the 11 Day Central Europe + 2 Day Dubai tour from 12 December to 24 December led by our Tour Manager, Mr Andy Thong. The trip was fantastic, bringing us around the major landmarks of the different countries in Central Europe and exposing us to the local cuisine. This trip is very suitable for families as there is a myriad of activities that appeal to both the young and old, from shopping to the thrilling sledging experience, as well as the Dubai Safari Ride where we were brought on an exhilarating jeep ride through the sand dunes in the desert. The panoramic views of Kleine Scheidegg, to the breathtaking views of the grand olden architectures in the different countries, really allowed for wonderful memories to be made throughout the trip. This wonderful trip was made even better by Mr Andy Thong. From the very first day, he was always concerned about our welfare, reminding us to keep ourselves warm when the weather turned cool. He also constantly reminded us to take care of our own belongings. Even going beyond guiding us to the various destinations, he never forgot to share attractions, shops and restaurants near the landmarks and hotels, which really helped us find our bearings when we made our way around during our free time. During the longer bus rides, he would also share interesting stories about himself as well as small tips about the places that we were going to. Knowing that our tour leaned more towards taking photographs, Andy gladly made time for us to be able to spend sufficient time at our various destinations to take photos and enjoy ourselves, even offering to help us take the photos. Even in Paris where strikes were occurring and traffic was bad, his smooth planning allowed for us to be able to stop by at the various attractions and photo-stops, as well as arrange for a local guide to give us an overview of the history and evolution of Paris despite it being such difficult task. His friendliness and kindness around us really made us comfortable around him, and because of him, we were really able to enjoy our trip. Thank you so much Andy, and we are certainly looking forward to booking another trip with EU Holidays, hopefully with Mr Andy Thong as our Tour Manager again!
I went on Europe tour led by Tour Manager Andy Thong 12-24 Dec. I'd like to commend him for his professionalism, great time management, resourcefulness.He gave clear explanation on the itinerary, places of interest, safety and what to expect.He planned ahead of time and scheduled our itinerary such that we were able to avoid peak periods with heavy crowds.Despite the strike in Paris causing massive traffic jams, we were able to visit almost all the key places of interest and have some time for shopping.He had also gone above and beyond his duty to bring us out to Amsterdam city centre at night to orientated us so that we could navigate our ways during our free day in Amsterdam.I'll definitely follow his tour group again. Highly recommended!
Ado is very professional and his arrangement for everything is tip top.. My tour from 12/12-24/12 all footprint Europe was a enjoyable one!!