Tour name: 14D Italy Swiss France + 2 Dubai By Ek Travelling Date: 25 Jan 2020 Tour manager: Tammy Tan Our Tour Manager who was Tammy added greatly to our visit to Western Europe. She was both accommodating and helpful and we now have a much better understanding of the history of the places we visited. Her advice on places to find "must try" local food, and places to must visit was commendable. She personally put in effort to organise a lo hei session just for the Chinese New Year festive season was something we applaud on too. Nevertheless, she made our honeymoon a memorable and meaningful one!
Just went on a tour with EU Holidays to the Balkans and truly enjoyed the trip. The tour was very well planned and the tour guide is very knowledgeable and friendly. Would definitely sign for another trip with EU soon!
Anna was great and very friendly during our trip to Finland Norway. On my way home, I bought a pair of lighters as souvenirs but forgot it was in check in luggage and was confiscated at Rovaniemi. Only to realize this when I’m back home in Singapore. Anna and her colleague, Jack Seet, made arrangements and managed to help me get the items back from Rovaniemi! Received immerse help and seamless coordination from the duo! Really grateful for their help and thankful EU Holidays was the choice we went with for Aurora hunting!
My husband and I just came back from our honeymoon which is the 14D Italy Swiss France + 2 Dubai tour package by EU Holiday led by tour manager Tammy Tan. We are very impressed by the services provided by our tour manager Tammy as she is very professional, responsible and helpful. Throughout the trip, she would give useful advice and recommendations for each of the locations that we visit be it on shopping deals, what the place is well known for and good food places. In addition, she would always look out for the tour group's safety and welfare by sharing with us safety tips and reminders continuously. Throughout the trip, she would also amend the itinerary after she get the group's consensus to optimize our traveling experience or to suit the preferences of the majority of the tour mates. (i.e. change food places based on recommendation, add shopping stops at outlet or have more time at shopping places that we will be going) We are also very satisfied with services provided by the local guides that were engaged throughout the trip as they are very professional, knowledgeable and responsible as well. (Like our Paris local guide, Valerie who was continuously warning and chasing away pickpockets that approach our tour members during our time with her) Though there is room for improvement for the meals included in the package, we still enjoyed the whole trip thoroughly. We would definitely recommend EU Holidays for others who are looking for Europe tour packages.
Hui Xuan Koh
Tour Name 14 italy swiss france+Dubai Travel date : 25.01.2020 Tour Manager :Tammy Tan I would like to give 10 points to my tour manager Tammy Tan.I just wanted to say thank you for being such a great leader.Hopefully if we have another trip she can become our tour manager again.
Tour : 10D7N Winter Finland + Norway King Crab Safari Date : 7th - 16th Feb 2020 Tour Manager : Nichole Lim This is the very first time we join EU Tour, there was no disappointment. It was a truly fun and enjoyable tour. Well organized, Good planned itinerary, comfortable lodging. I booked my trip with Mr. Luke, who is very pleasant and friendly. He addressed my enquiries with patience and promptness reply no matter before or after working hours, handling my transaction efficiently. And Nicole is our tour manager, she is a professional, responsible, thoughtful, experienced, knowledgeable and very entertaining TM. She given us all necessary information and meticulous care, always remind us safety first, taken care of us so well during the trip. Overall, the trip is smooth & good, we are extremely satisfied. Would like to thank you very much for the memorable trip, we are pleased with her service and would give 5 starts rating
旅行 : 10天7夜 芬兰+挪威 日期 : 2020年 2月7日-16日 导游 : Nichole Lim 谢谢EU Holidays 精心计划的行程，舒适的住宿和膳食的安排
My partner and I joined the 10D7N Finland Adventure and King Crab Safari tour departed on Feb 7, 2020. We enjoyed the trip. 4 plus points : 1. The itinerary was well planned and packed with interesting events . It had variety . Besides the city tour , we were fascinated by Husky and Reindeer rides, 12km Snow Mobile in pitched dark wilderness to hunt for Aurora. 2. Clean hotels in good locations 3. Efficient Tour Manager Nichole Lim . She was very immaculate , detailed , polite , helpful and punctual . Her local knowledge was a plus point to introduce economical but tasty local dishes eg salmon soup at Stockmann. She was aways ever ready to attend to our needs regardless of time and weather conditions . 4. Driver ‘ Ah Go ‘ , a man of few words always put our safety first with his careful driving . Kept the bus clean at all times. 2 negative points 1. The stay at the kelo Igloo was too short. We could have checked in earlier and out later. It was a pity that we did not have enough time to really enjoyed such a wonderfully designed and well equipped Igloo. 2. The beef dinner at Kelo Igloo can be improved. Nevertheless, it was a wonderful and a memorable trip. Thumbs up to EU and TM Nicole.
*7Feb2020 Finaland group* Have a great time with this trip and it cover a lot of places especially the king crab/igloo/snow mobile/husky ride experience, It was so fun and no words to describe. Our tour guide Nichole is a very patience person and she tried her best to accommodate everything despite our demanding request, especially catching the aurora, although we are not that lucky to see any aurora during the activities that is included in the package, Nichole decided to make additional arrangements with our driver to travel out places to catch the northern light on our last night in Finland and finally yes, we make it, we seen it, it was so touching and we had so much fun, it’s all about team work. It made my day and thanks EU to have a very professional guide tour during this tour, thanks Nichole �
Tour :10D7N Finland + Norway Date :7th - 16th Feb 2020 Tour manager :nichole lim Well planned itinerary, beautiful scenery, comfortable stay, very helpful and caring tour manager, good service! Overall we really enjoyed the trip, thanks Nichole!!
Tour: 10D7N Italy Fiesta + 2N Dubai Tour Manager: Jerry Ong Date: 24 Jan 2020 to 4 Feb 2020 2nd time joining EU with my wife... we enjoyed very much. Our group members are nice and friendly too! Also, a big thank you to our tour manager Mr Jerry Ong for being kind and caring and even gave me his medicine when I was not well. As for the driver and local guides are also awesome as well. Overall, a great experience!
My family and I went for 10D7N WINTER ADVENTURE IN FINLAND + NORWAY KING CRAB SAFARI on Jan,24 to Feb 01, Tour Manager : Sebastian Mak. Sebastian is helpful and caring to all the members throughout the trip, especially my last minute request birthday cake for my mom. Appreciated. Also, he will constantly remind us on the safety of our belongings. Many of us enjoyed his entertainment session (occupied with jokes and well entertained) during long bus en-route. Nonetheless, most of the hotels we stayed were splendid especially a night in KAKSLAUTTANEN ARTIC RESORT!! I would like to take this opportunity thanks to Chris Teo and looking forward to travel with you!
Janet Bong Siew Ping
I would like to compliment EU for an enjoyable and memorable trip we had in Finland (10D Winter Finland & King Crab Safari 1-10 February 2020). This being our 4th trip with EU (didn't have a fantastic one at The Balkans tour as we had an inexperienced tour manager), obviously we're so glad this time round to have assigned to a very experienced, cool-headed and pleasant tour manager - Darien Tang. During our tour, we see picturesque scenery as well as experienced many fun & exciting activities - king crab safari, huskies ride, hunting northern lights on snowmobiles, reindeer sleigh ride, arctic ice floating - truly an amazing tour like no other!
Tour : 10D7N Winter Adventure In Finland + Norway King Crab Safari Departure : 24 January 2020 Tour Manager : Sebastian Mak Sebastian is a great tour manager. This is my 1st time travelling with EU Holidays. My husband and I really enjoyed our holiday! Thank you Sebastian!
Xiao Yan Tan
tour : 10D7N Winter Adventure In Finland + Norway King Crab Safari Departure : 24 January 2020 Tour Manager : Sebastian Mak Sebastian is great tour manager. This is my 1st time travelling with EU Holidays. We enjoyed our holiday! Thank you Sebastian!
Tour: 10D7N Winter Finland & King Crab Safari Departure: Feb 1 - 10, 2020 Tour Manager: Darien Tang My wife and I have just completed the above mentioned tour with EU Holiday. Everything went well and we thoroughly enjoyed the trip. We were lucky to have a good tour manager Darien Tang. Yes, the quality of a tour manager is a make or break factor for a tour. Darien is a knowledgeable, pleasant, responsible and patient tour manager. From pre-departure chat-group formation till the actual tour, he has been constantly feeding us with valuable information and tips regarding the itinerary. He has always ensured everyone in the tour group are being taken care of. On the night where we went for Aurora hunting in Saariselkae, he helped everyone take photos where his hands were exposed to -17°c for a long period till he suffered from frostbite! He truly deserves our 5-star rating!