Shoutout to Jimmy for making this trip a fun and memorable one! very down-to-heart and helpful! He is well-familiarised with the places around Spain & Portugal - his recommendations were all spot-on!The group was allocated very random seats for our return flights. However, Jimmy ensured us that he will sort it out and assured us that we will be seated with our families. Indeed, he managed to sort our seats for both flights, well before departure. It was impressive! Once again, many thanks to Jimmy!
Vanessa Ann-mary Naidu
Sabestian is responsible and helpful. He came promptly to help resolve our tax refund problem with the shop when asked.
Many thanks to our conscientious tour Manager.Among other good things:1. Efficient check-ins to hotels.2. Useful tips on shopping, meals and taxation.3. Good general knowledge shared about the countries.Overall a satisfying and refreshing trip.Thank you Sebastian.
We managed to see many places in Italy, Rome but I recommend it’s better to go during autumn or spring. Great handsome (forever young
We had a great time with wonderful tour mates & a very friendly + helpful tour manager, Gideon Tng. He was constantly on the look out for our safety & well being. He tried his best to accede to all our requests & gave good tips on where to eat/shop near the hotel. Honestly, the trip was only good because of him as some aspects of the trip were quite bad:Not too happy with the food/hotel (Chinese food not nice & 1 or 2 hotels a bit lok) & the fact that we had to disembark in Milan despite it being a “direct” flight (but would attribute this to airport regulation rather than EU Holidays). When we had some free time & tried Chinese food from other restaurant it was good! So we concluded that the one EU used wasn’t nice & not due to different cultural taste buds.
Thank you for our Tour Manager Sebestian!The whole trip is well organise. He is very detail and knowledgeable.He shared with us many useful informations. And take care of our needs. BUT really look into the hotel stay and meals.
Angie Isabel Liao
Special commendation goes to our tour manager Jimmy Lau for his excellent planning, fun loving nature, and taking great care of my old folks and kids. My first 3 generation trip was a success!Thank you Jimmy and EU.
An awesome trip with many moments of 'WOW'! Sebestian, our tour manager, has enriched this 'learning' journey. Thanks to him, we have learnt much about the places we have gone to as he utilises the 'white space' during long coach rides to share about the culture, history and even architectural evolvement. He does it in a light-hearted manner, thus making the long journey less tedious. Sebestian, like a nanny, is sensitive to our needs and has gone the extra mile to take care of each and every of us. He ensures that we have sufficient toilet breaks, pre-empts us on the day's schedule, makes alternative plans so that we do not miss out on any fun as a result of bad weathers, patiently goes through (again and again) processes like tax refund and etc. Would I want to go on another trip managed by Sebestian? Of course.
We were on a 3 generation trip with elderly grandparents. This being our first tour as we usually DIY, we were apprehensive. We were so blessed to have Jason as our tour manager! Not only is he super knowledgeable about the cities, he is also able conduct the tour in dual language (mandarin, English) fluently. He made a 4 star trip 5 stars. I had a lot of fun listening to his commentary, while learning about the history of the places in a fun way. Jason shares with us what and where to get the best deals and helps us makes the best use of our time. I feel that Jason is no less knowledgeable than the local guides. Thank you Jason!
My husband and I were very thankful to have Kevin Cheng as our tour manager! He really made our honeymoon trip hassle free and ensure that all the programs run smoothly. He also helped us with our tax refund and respond to us promptly whenever we need help. Will certainly recommend EU holidays and Kevin Cheng! Thank you Kevin for making our holiday such a memorable and enjoyable one:)
Lim Zi Yan Jane
We were delighted to have joined the 11D8N Europe highlights. Especially thankful to Hui Qing, our tour mgr who is alway on the ball, diligent and knowledgeable. She always give us security, the assurance and protected us well. Provided us with extreme info on the places and what to look out before starts of each journey. The best part is she knows where to get the best deal and local specialities. Thank you once again, Hui Qing and keep up the great job!!
Such a great trip with my family.Got a good time there with Xiao Mak.Best Europe trip to me and my family.
很高興參加這次的旅遊 導遊Sabestian Mak對團員非常細心照顧 景點的介紹都非常清楚 各個流程都做得很負責 謝謝他 唯一一個不好 就是住宿有點不好 餐點也還好 check in飯店很慢希望下次有機會再参加 Sabestian 所帶領的團
I am very happy to take part in the EU Holiday form 4 June to 18 June 2022 to Europe tour. Mr. Mak led us all the way through the tour. Very responsible and safe, and also let us understand the local life and scenery. Taking care of the tour group very carefully. thanksRegardsOng Guan Soon
We were glad to have Sebastian as our tour manager. He's an experienced and task-oriented guide who was focused and committed to doing his job well. He was also very entertaining and humorous and helped lightened the atmosphere with his jokes and interesting stories. Besides providing us with useful information to help us safeguard ourselves against pickpockets, Sebastian also provided good recommendations on which local products to purchase as well as detailed explanations on the VAT procedures. We also appreciate his prompt response when we needed assistance, e.g. when we encountered issues with a shop on one occasion, he was quick to come to our assistance and resolve the issue. Good job, Sebastian!
Had a good trip with EU led by Sebastian. He is an experienced tour manager and has good background knowledge of Europe and led the group well to keep pace with the itinerary. For the Zipline ride, as the weather was wet in the morning, he made the extra effort to monitor the weather and reschedule it to the afternoon which help make this activity possible. My kids and I loved this ride! Sebastian also gave useful tips to keep our possessions safe and pointed out to us good food to try during the trip. We were also blessed with good travel mates, and would be happy if we can meet again in a future trip, cheers!