thank you eu travel especially Ah Paul , very satisfied with the service, all tour members love the service, care and take care of us..

Tour name: 10D7N Winter Adventure in Finland & Norway King Crab SafariTravel date: 3 Dec 2019 - 12 Dec 2019Tour manager: Ricky WooRicky was a meticulous and responsible tour manager. He was quick and decisive in managing unforeseen circumstances. He was very patient and always attended to the needs of all travellers. He helped the whole group take a lot of photos during the various activities despite the cold.Great accommodation: Hotel rooms were very comfortable and located at walking distance to shopping centres and restaurants.Food: Average. Generally quite salty and only some meals are included in the package. The Chinese dinner was great!Itinerary: Generally quite well-paced, but there were many long bus rides to get from one place to another.Thank you, Ricky for the amazing experience at Finland and Norway. Overall, we really enjoyed ourselves!

Tour: 11Days Europe HighlightsDeparture: 29 Nov-09 Dec 19Tour Manager: John谢谢，这次带领的Tour manager ＝John 让我们有个美好的欧洲之旅，非常照顾团队

Tour: 11Days Europe HighlightsDeparture: 01Dec2019Tour Manager: Sebastian MakSebastian is very knowledgeable about Europe and he shared generously on everything that we need to take note of, making sure things goes smoothly for everyone. Knowing that we missed the sledging at Mount Bussalp due to the snow condition, he made extra effort to ensure kids were not disappointed by renting the sledges for us at Klein Scheidegg out from his own pocket. Although the itinerary was tiring, we still had a fun and fulfilling experience. Thanks Sebastian!

Thank you Jeremiah for all the wonderful photos you have taken for us. Your utmost efforts and professionalism is very much appreciated

Jeremiah,真棒！记得你，我，她14/02 的约会哦！谢谢你！

We have a very enjoyable trip in Finland, Norway & Estonia 4-13 Dec 2019 with the excellent service rendered by the tour manager Jeremiah Tan.

Jeremiah is simply an awesome and professional tour leader. Well done and keep up the excellent work.

Tour: 13D10N Eastern EuropeDate: 20 Nov 2019 - 02 Dec 2019Tour Manager: JoeyThis will be our 04th tour with EU. We had a great time with chill planned itinerary.Our tour leader, Joey had been awesome throughout the trip. She is really helpful as a tour leader & made sure everything was in place for the trip ...... places of interest, meals, accommodations and the traveling time, to avoid any delay in the schedule.She made us feel comfortable throughout the trip.Joey's recommendations & reminders were really a great helpful.Thank you so much Joey and EU holidays for such memorable experience!Jason & Chitra

Tour name: 12D9N ADVENTURES OF BALKANSTravel date: 26NOV2019 - 6DEC2019Tour manager: Kenneth NgThis is the second time that my family has joined EU Holidays for our holiday, and I have to say that it has been a wonderful experience. The locations selected are breathtaking and give us a great insight into the various countries in the itinerary. Most of the hotel selected afforded us spectacular views or gave us an opportunity to get some shopping done. We were very impressed with the hotel at Dubrovnik as we heard from Kenneth that it was not easy to book it. This hotel at Dubrovnik offered us a great view of Dubrovnik Old Town next to the sea, along with spectacular views of sunrise and sunset. The bus ride for the tour is smooth overall with little to no discomfort, which shows the driver’s professionalism.Kenneth, our tour manager, has been very helpful and attentive to our needs from start to finish. He went all out to ensure everyone’s comfort when it comes to food, such as the provision of condiments such as chili sauce and mayonnaise as he knew that some of the food served there might not suit our taste buds and even offered some snacks on the bus. Furthermore, he would send every family a message on the daily check out timing and the itinerary for the day to make sure that we were prepared for any weather or last minute changes. He constantly looks out for the safety of all the members, especially the elderly, when we had to walk on paths that were steep or wet.One of the great experiences from the tour leader I would like to highlight is when we were at Dubrovnik. My father was not feeling well after the bus trip, and Kenneth came to our table to ask if my father was fine and if he needed anything. He went out of his way to make some porridge for my father as he was unwell. We are very grateful for his professionalism and attention to the comfort of everyone in the tour.Overall, we would like to thank Kenneth for the good service and doing his utmost best to provide quality service to customers and families under his care. It reflects positively on the company, showing that the EU Holidays will go the extra mile to give customers a positive experience. We would recommend EU holidays to our friends and family.

Just back fr. a 12D9N Adventure to Balkans fr 27 Nov to 7 Dec 19. It had been a fruitful and nice trip. Our tour manager, Kenneth Ng, had been very helpful and responsive with all the requests and he was pretty thoughtful too. The titbits and chili sauce he had provided during the trip added sparks to our meals. He would constantly look out for the members’ safety throughout the trip, thanks Kenneth. This was our first trip with EU and would join EU again, and would prefer to have Kenneth for our next trip.

Tour name: 12D9N ADVENTURE OF BALKANTravel date: 26NOV2019 - 6DEC2019Tour manager: Kenneth NgWe just came back from our holiday yesterday. We were on our honeymoon and this was our 1st time joining EU Holidays. Our tour mgr was Kenneth and he’s very informative about the places we will be going and provides us the info every day about our next destination and the temperature as well. He makes sure we are comfortable and had fun throughout the trip. He always helps us took beautiful photos. He’s always so helpful and recommended the different restaurants we can try for those days where meals are not included and souvenirs we can buy.In every new place, Kenneth always make sure to remind us to be careful about our belongings and to stay safe.Even though this was our 1st time joining EU holidays, we had such a great experience with the tour and tour mgr. For our next trip, we will not hesitate to join EU holidays again and hope to have Kenneth as our tour mgr again.Keng Boon & Korin

I used to hate tour groups but this 10D7N WINTER FINLAND + KING CRAB SAFARI tour changed my perspective completely! Our tour leader, Steve (Xiao Loh), is very good at managing the group. He is very knowledgeable, giving us good advice, be it for food, places to see, where to buy stuff and which local tours to sign up for. I think he did a fabulous job managing our expectations of seeing the Aurora Borealis. Although we didn’t get to see it, he is right to say that the trip isn’t just about seeing the lights.He is also very responsible and catered to all our needs. On our free day, he was prompt in responding to our queries on whatsapp and waited around the hotel lobby to see what we needed. With the younger members of the group, Steve is firm yet patient. He is great with kids.I think this tour provided us with unique experiences at affordable prices. The pace was great and the accommodation was superb, perfect for seeing the lights. The kelp-glass igloo just blew us away.Overall, this tour with EU is value for money, enjoyable and made more memorable because of our awesome tour leader, Steve. Thanks for the great experience!

We were on a 12day/9night Adventure of Balkans tour between 26Nov to 6Dec 2019 under the Tour Manager of Kenneth Ng. I would like to commend Kenneth for his professionalism and care of the entire group throughout the trip. Kenneth made advance preparation and ensured that the programmes on the itinerary were smoothly enjoyed by the group. The only issue (shock) we had was to find out there was a $600/- per pax difference in pricing between us and the rest of the group who had booked earlier. We felt we overpaid and the price difference was not justifiable despite the timing difference in booking.

All-in-Europe Footprint with EU holidays My family and I had a enjoyable and memorable first Europe Trip under Tour Guide Mr Lubis !!! First off, big thank you to Ms Apple for helping me with the booking of the necessary flights allowing me to visit London prior to joining the Group. Next, our tour guide Mr Lubis was fantastic, he was a responsible and helpful guide throughout the entire journey in Europe . He ensured all of us were accounted for and covered all the itineraries allowing us to have a safe, fun and comprehensive trip !! I have already recommended a few friends and relatives to look up EU if they are planning for a overseas holiday to Europe and can request for both Ms Apple and Mr Lubis !!! Cheers and thank you !! Terrence & family

The most outstanding experience for us with EU Holidays is with our tour manager, Jeremiah Tan. The tour itinerary can be similar but having a good tour manager makes a great difference. Jeremiah has been very helpful with providing prompt and useful information, and livening up the trip with lotsa fun and laughter. We are grateful for all the photos he’s helped to take and shared, so all we need to focus on is the sightseeing. Thank you Jeremiah! It’s been a very enjoyable trip to Italy.