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Testimonials

Testimonials




I wish to highly comment mr Sebastian Mak for his excellent services and knowledge and experience during our 15Days Swiss Germany France which we concluded today.Mr Sebastian possessed a huge and vast knowledge and experiences in this area of expertise.During the whole duration of our tours I must honestly acknowledged the tour was never boring and full of joy and fun.His services and experiences far exceeded my expectations. He possessed a true spirit of positive and personalities whom never fake. He is indeed very sincere and possessed right attitude in rendering his time to us be it as a group or one to one in time of our needs.I would highly recommend mr Sebastian Mak to be promoted to next level and I Kudos mr Sebastian Mak .Keep up your excellent service. I kudos you mr Sebastian Mak.


Helen Ling

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

Mr Mak is engaging, patient, helpful and proactive. Will definitely recommend to friends and family to look for Sabastian Mak for travel tour. Group size is just nice as well


リリアン スペース

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

The following comments as follows.1) Tour guide was very well versed on the tour itinerary. He is very humble & professional in explaining in depth details of daily tours.2) All the other tourists including myself are very blessed to have a passionate & dedicated & caring tour guide.3) His navigation of the tour routes is excellent, even he guided the local driver on the journey.4) He went beyond his scope in advising us to be careful of pick pockets & even recommend us the best tours.5) On the last day, he explained to everyone how to do tax refund at the airport. Everyone was very happy & understood the process in just only 15 minutes. He is fantastic in displaying good communication skills. Those who are first time claiming VAT, are now experts.In conclusion, Sebastian is the best tour guide I had experienced in my numerous tours previously with other agencies.This was my first tour with EU & was amazed by Sebastian prowess as a tour guide & manager.I would like to recommend to EU Tours for his promotion to Senior Tour Guide or higher position.He shown good attributes & is a important human asset for EU Tours.


Kim Soon Charlie Chua

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

Sebastian has been a very Knowledgeable & Enjoyable tour manager. My wife & myself will definitely want to travel with Sebastian as our tour manager. Thanks Bro.


Anthony J Philomin

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

Excellent service from Sebastian! As an eloquent and entertaining Storyteller, he went extra miles to entertain us in the Coach during the long drives. The planning of this trip was meticulous and perfect with no hiccups.I have taken several package tours with other reputable Singapore based Travel Agents in the recent past and none were as experienced and professional as Sebastian. He has definitely raised the bar on what an excellent Tour Manager could ever be!


Christel Li

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

Sebastian is se best. Tour manager has been very informative on the history of the country we had visited and shows passion when doing so.His planning and critical decision making has been impeccable. He has a friendly and very approachable personality. Through his leadership, everyone was able to proceed safely throughout the trip. In conclusion, everything went smoothly and I was able to enjoy the tour with an ease of mind


Benedict Hui

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

My husband and I were really glad that Sebastian was our tour guide. We had attended the pre-trip briefing and was impressed by how knowledgeable he was and knew that we would have an enjoyable and memorable holiday with him leading the tour.During the tour, he never failed to impart his knowledge of the places and experience to us, always ensuring that we knew what was coming up next and at the same time looking out for our safety.He also keeps us entertained on the long bus journeys. We would definitely want to join other tours with him as the tour guide.


Rozzy Sim

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

The tour manager Mr Sebastian is a well train and helpful guide. During my staycation in this Europe trip he had support and assist me and my wife. Well done boss we all will support you and also introduce them to our friends in the near future to come. Your kind and patience understanding make us feel great during staycation. Thank you


Dennis Teo

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

Just back from 11D8N Switzerland Dream Tour with tour manager, Kevin Cheng (aka The Gentle Giant) today. This tour can't be smoothly completed without the dedication and best effort from our tour manager who is always ready to go the extra miles to get things done! Kevin is always ready to answer our questions even after we check into the hotel and even after 12am!! Appreciated his kind assistance always and we look forward to the next vacation with EU Holiday!!


Elvin Koh

  • Tour: 09ECSBTS01/22SQ
  • Tour Manager: KEVIN CHENG
  • Date: 01/09/2022 - 11/09/2022

Had a great experience with EU Holidays. Darien Tang , our tour guide was friendly & nice, and tries to accommodate my requests as much as possible. It’s been a pleasure traveling with him & will definitely support him


Sharon Tok

  • Tour: 09ESMADS01/22QR
  • Tour Manager: DARIEN TANG
  • Date: 01/09/2022 - 12/09/2022

This was our first trip to Europe with EU Holidays, and it was a very enjoying tour for us. Darien Tang managed everything run so smoothly almost no hiccups, to allow us enjoy our trip. We were taken care very well.Thanks for Darien for helping us taking family photos at memorable places.----Michael, Vioritta.


Philia Chen

  • Tour: 09ESMADS01/22QR
  • Tour Manager: DARIEN TANG
  • Date: 01/09/2022 - 12/09/2022

Spain/Portugal 1-12 Sep, 2022Wonderful experience with EU Holidays. Our tour leader Darien Tang was friendly & approachable. Always making sure no one gets left behind.. or not well fed


Vic Foo

  • Tour: 09ESMADS01/22QR
  • Tour Manager: DARIEN TANG
  • Date: 01/09/2022 - 12/09/2022

Just came back from 11D8N Switzerland tour and Kevin our tour leader was superb. He tried his best to accommodate my request regarding seating arrangement for the flight to and fro, which another tour (not EU) I joined previously did not take the effort to arrange for me. Really enjoyed the trip and highly recommend


Alina Tan

  • Tour: 09ECSBTS01/22SQ
  • Tour Manager: KEVIN CHENG
  • Date: 01/09/2022 - 11/09/2022

Just completed a 11D8N Switzerland Dream led by Tour manager Kevin Cheng… I would like to commend and thanks him for job well done despite the few hiccup during the trip. A good tour Manager does make a world of different. Also special shout out to Dawn, the Sales staff that handle our booking. Thanks for making the extra effort and time to assist us to secure our booking.To Management of EU holiday, congrats to you for having such wonderful and motivated staffs. However, do review your list of hotels as one of them was not suitable as we have some elderly in our group.We enjoy ourselves and will surely come back to you for our next holiday…


Tom Ho

  • Tour: 09ECSBTS01/22SQ
  • Tour Manager: KEVIN CHENG
  • Date: 01/09/2022 - 11/09/2022

A fantastic and enjoyable tour that lead by the best tour manager we ever met. My wife and I had been traveling to Europe with Chan Brother Travel for the past 20 years. However this is the first time we wish to try out EU. We didn’t regret our choice. Because no words to express our gratitude to meet a friendly, warmth and professional tour manager like Kevin


Francis Chia

  • Tour: 09ECSBTS01/22SQ
  • Tour Manager: KEVIN CHENG
  • Date: 01/09/2022 - 11/09/2022

Just completed a 11D8N Switzerland Dream tour with Kevin Cheng, our tour manager. Kevin is helpful and looked after the group well. Appreciate his effort to create a detailed itinerary with estimated travel time between each location. This helped us to manage our expectation on the traveling time. Thank you Kevin!


Magdalene Goh

  • Tour: 09ECSBTS01/22SQ
  • Tour Manager: KEVIN CHENG
  • Date: 01/09/2022 - 11/09/2022

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