11d9n scandinavia May 2017 Tour Leader Ong Jia Fu Went with our wonderful tour leader Ong Jia Fu to Scandinavia. Really beautiful place with wonderful landscape! Pros: 1. the best tour leader of all: Ong Jia Fu 2. great weather with beautiful destinations like fjord tours/cruise, flam railway and glaciers! 3. some of the hotels in the mountains with really beautiful surrounding landscape  4. food: was not bad on average, lots of buffets and wonderful hotel buffet breakfasts. but some of the chinese food not quite up to scratch Cons 1. too many destinations. could have cut out oslo/bergen. felt would be nicer to spend 2d each at stockholm n copenhagen. the rest of the time can be spent in norweigian landscape. 2. chinese food was abit :s thankfully only 3 meals. should just cut that out. 3. cruise from bergen to copenhagen not much to see. could be cut out. Special Mention Our tour leader Jiafu was really the best tour leader I ever met. Hes very responsible, plans for the routes few days beforehand and tries to ensure smooth travel despite last min road closures and weather changes. He is also very helpful: he was always around to help carry luggages in older hotels without lifts especially for the ladies or old aunties. I rmb on the first day where my travel adaptor was spoilt, he lent me his through the trip though he only had 2 packed in. He tries his best to answer every question and help us with any issues through the stay. Though he emphasises alot on safety, he tries his best to ensure we are happy. He talks a lot of funny nonsense most of the time, and even pulls us out to dance to help us soak in the fun atmosphere on the boring cruise, and open up. After joining more than 7 tours, I have to say he is the best tour guide I have met! Effort wise, he puts in 200% and I must say the trip was made much more enjoyable and fun with him! 200 marks for Jia Fu! Overall: 4.5/5 grading for this tour. Did not regret joining it!

Tour Package : 10D8N Romantic #Greece  Departure date: 12 May 2017 Tour Manager: Thong Keng Moh Andy I would like to thank our tour leader, Andy Thong who is very patient and take good care of our tour group. Also, at Mykonos due to a strike we did not have a ferry back to Athen and Andy was very efficient and helped us book a domestic flight and got us back to Athen in time. We had a wonderful time thanks to Andy.

Tour Package : 15 D 12 N UK and Ireland Explorer Travel Date : 5 to 19 May 2017 Tour Manager : Ricky Tiang We would like to compliment Mr Ricky Tiang for his great service to our group of 26 during the UK/Ireland trip. The itinerary itself is rather hectic and time spent on the road in the coach could be pretty long and boring daily. We like the cruise that took us from Stranraer to Belfast and Lake Windermere ferry ride as we had time to rest & relax. Our tour manager, Ricky Tiang, is marvelleous. He was able to lift up our spirit and keep us alive and laughing by sharing jokes and providing amusing entertainment during the road journey. He shared knowledge of various places in the itinerary and we credit him for being hardworking. He is well organised in managing hotel room allocation, seating arrangement for meals and schedule for the next day eg time for wake-up call, breakfast & set off. He would made it a point to inform us of his room number in case we needed help. As an experienced tour manager, Ricky shared his personal tour experience/advice and often reminded us to keep our important documents like passports, extra cash, extra credit cards close to our body to prevent pick pockets or snatch theft. We were impressed that he spent time explaining to the group on how to claim VAT refund and he painstakingly went through the documents for those who wish to claim refund. Ricky is also caring, considerate and generous. This is the first time we met a tour manager who gave out wet wipes & heat packs for his entourage. He also bought ginger biscuits to share with us so that if we liked it, we could buy at the next stop. He also brought us to Bettys to try out their fat rascal scones (yummy!) and York’s chocolate spread for a taste of local specialties. Last but not least, Ricky sprung us a big surprise on Mother’s Day. He gave each lady in the group a piece of Lush ‘bomb’ soap! He also taught us different ways of tying a scarf and we were really impressed! Ricky also provided porter service by helping us to carry our large baggage over flights of steps in some hotels. A big THANK YOU to Ricky Tiang for his great service ! We hope to have the opportunity to travel in your group in future! From : The “HO” sisters – Veronica, Betty, Lydia & Felicia

Tour package: 11D- 8N Adventure to the Balkans  Tour Date: 11May -22May 2017  Tour manager: Ms Leow Siew Juan Our family of 4 appreciate our tour leader Siew Juan vy much for being a caring, helpful n approachable fren to us. She gave gd advice on whr to shop n the gd buys to bring bk fr diff parts of the trip. Everyday she wd ask if the meals suit our taste. On 2 occasions she sacrificed her food portion to her grp members who do nt take certain food. Thumbs up to our dear Ms Leow.

13D #Italy-Switzerland-France + 2N #Dubai Departure Date : 18 Mar 2017 Tour Manager : Tammy Tan Jiang Xin 从欧洲旅游回来已经将近2个月了，但凡遇到朋友问起此行好不好玩时， 我就会毫不犹疑地就告诉他们，对于首次到欧洲圆梦的我是一个美好的回忆，有机会一定要去走一趟。跟着EU Holidays 的旅行团是蛮不错的，我们的领队Tammy小姐 对我们照顾有加，每到一处，什么是好吃的、 好玩的、值得买的都一一地先让我们知道，所以我们吃喝玩乐都很尽兴。 最难忘的应该是艾菲尔铁塔一游。我们不仅有机会登上了铁塔，欣赏了Paris的美景，还游船河，看着铁塔就在我们眼前大放光芒，闪闪发亮。这是一个浪漫的夜晚， 成双成对的团友们手里拿着Tammy买的香槟，举杯畅饮，然后相拥而吻，好Romantic！真是毕生难忘！多情的Tammy还为每一对couple拍照留念呢！ 好幸福哦！

Tour package: 11 D 8 N Discover of Balkan  Travel date: 30 April - 10 May 2017 Tour Manager: Roger Koh We are very impressed by Roger for his tireless spirit and cheerful disposition. We had non stop laughters all the way. Roger had transformed us from 26 total strangers to one Big family. We really enjoyed our happy time together. He is very knowledgeable and very inspired person. He even made an effort to translate the tour in mandarin as there were quite a few mandarin speaking adults. The vegetarian meals provided throughout the entire trip were delicious as well. It was very thoughtful of him to prepare snacks for us to munch on for the long journeys. We were very well taken care of for the trip. In addition, our driver, Mr Luka is very polite, cheerful and ensured that we were always driven to our destinations safely. However, it would be nice if EU could arrange newer hotels for whole trip. Nonetheless, it was a great experience with EU and we will definitely join future tours. Thank you Roger ! Keep up the good spirit !

15 Days/ 12 Nights United Kingdom & Ireland Trip (5 May 2017-19 May 2017) Ricky Tiang is not just a tour manager. He's way beyond that, allow me to illustrate.  He is a Comedian , entertainer, a medic, a "local tour guide" who provided us with insight of the countries we have been ( except for Ireland , for a simple fact it was his first guided trip). He shows passion in his duty in a professional way. He is a tour manager from EU holidays PL ( this is our third returned trip with EU Holidays PL) thus far who has given us a deep impression ( even my mum sings praises of him). Appreciate the surprise on mother's day @ Ireland , it's a memorable Celebration.We applauded EU for having such a wonderful tour manager on board. Ricky , You have raised EU flag flying high. Well done !!! Blessings from mum and Patricia Sng

Tour package: 13 day Switzerland Italy France + 2N Dubai  Travel date: 28 April - 13 May 2017 Tour Manager: Veronica Lee Veronica Lee is a Fantastic tour Manageress. She always provide extra miles for the tour groups. No words can describe for her services, fantastic , marvellous, bravo, really enjoyed the holidays and a lot of fun. She is always so caring and considerate for her clients! Love the way she treats all the customers as a family members!

I went for the April departure to Western Europe tour with tour manager veronica and she was awesome, detail oriented and hard working. Our tour went very smoothly all because of her hard work and dedication to the tour. Thumbs up for Veronica lee. You are the best!!!!

13D #Italy-Switzerland-France + 2N #Dubai Departure Date : 24 Apr 2017 Tour Manager : Tammy Tan Jiang  Tammy is caring and considerate and see to everybody's needs especially the special ones and the seniors. All the tourmates loved to hear her babble on the bus telling us all sorts of stories and tales and sometimes it was so soothing that many of us couldn't go to sleep without hearing her voice! But seriously, she gave us lots of info and tips just about everything we need to know at every place. Her knowledge of shopping is amazing. I was very taken in by the arrangements she made prior to every hotel we were settling in on our trip and even taking our case with the hotel management when things weren't so right.  Me and my wife are both vegetarian, she had well taken care of us. Would I go on another trip with her? 100% double confirmed. EU Holidays Pte Ltd is very fortunate to have a tour manager like Tammy. Her enthusiasm and dedication towards job should make the company proud. Keep it up Tammy. Overall EU Holidays has done a good job by giving us some extras like an extra day in Rome and also putting us in Changi Premium lounge before departure. Thanks a lot Tammy especially your trouble in making sure my wife's special needs were seen to and provided for. All the best in your future endeavours and hope to travel with you again in the near future.

Tour package: 11D8N Adventure to Balkans Travel date: 27April - 7May 2017 Tour manager: Elvin Mok Elvin was professional, filled with humour and always ready to lead, entertain and bring joy to the group. He was reliable and prompt in dealing with any unexpected situations or hiccups that occurred. The tour was well-planned, and it exceeded my expectations in terms of food and accommodation. Once again, props to Elvin for his amazing service during this tour that my parents and myself thoroughly enjoyed.

13D10N #Italy #Switzerland #France + 2N #Dubai Departure Date : 25 Apr 2017 Tour Manager : Tan Jiang Xin Tammy 15 days Euro trip with EU Holiday Ms Tammy Tan our Tour Manager. She awesome with her full energy and taking care of us.. Thanks Tammy.��� Having great time and really enjoy through out the 15days. From stranger to friends... Thanks ''family" hope we meet up again for next trip.. Cheer!!! Good Jobs Tammy..

13D10N #Italy #Switzerland #France + 2N #Dubai Departure Date : 25 Apr 2017 Tour Manager : Tan Jiang Xin Tammy My mum and myself took up this package with EU after many comparison between other tour agencies as the itinerary and price is much more attractive and it covers most of the places we wanted to visit. I was skeptical on joining a package tour because of all the factories visiting but for this package there is none. 15 days are long when we are stuck with strangers but Tammy's bubbly character makes everyone feels like home and we got warmed up quickly. She treats us like family and took great care of us especially our tummy and to the uncle we have walking . We had fun, good laugh, good stay, good food, great tourmates, great tour manger. What else could you expect? Tammy gave great shopping tips and her rapport with the local guides and the restaurants' staffs are duper good. We learnt history of each city not just all about the shopping. Even on our free day during paris, Dubai she gave us advise on where to go and what to eat. She even make time to follow us around on our free day. I would like to give a shout out to Tammy our Doraemon! *GOOD JOB* your versatility surprised me everyday! Thanks EU for having great tour manager and itinerary and competitive price. *psst; 4 stars hotel in Europe is just above average. Don't expect much so you won't be disappointed. Overall the we are satisfied with the hotels arrangement.

Tour Package: 13D10N in Italy, Switzerland & Paris + 2N Dubai Departure Date: 21 Apr 2017 Tour Manager: Sebestian Mak It's our 1st time for my wife n I visited Europe. Happy we choose EU n had Sebestian as our tour manager. He is very knowledgeable and friendly. Had history on all the attractions we visited. He make sure that the whole group are well informed and time management are well control. The whole journay were full of fun n happy time

Tour package: 11D8N Adventure to Balkans + optional day tour to Venice Travel date: 27 April to 7 May 2017 Tour manager: Elvin Mok Our trip to the Balkans was eye-opening and rejuvenating. The itinerary was well-planned and we often had enough time to explore a place. The balanced pace of this trip makes it suitable for both elderly and youngsters. Special commendations for Elvin too. He was a steady tour manager who remained calm despite a series of hiccups. When you have a damn zai tour manager, you remain zai as well! His comedic personality often livened up the atmosphere on the bus. Would recommend this trip to anyone who wish to visit the Balkans!

Tour package: 11D8N Adventure to Balkans + optional day tour to Venice  Travel date: 27Apr - 7May 2017 Tour manager: Elvin Mok My family and I had an enjoyable trip with EU holidays. Our tour leader, Elvin Mok is also very entertaining, and calm and steady in handling unexpected situations which our group faced during the trip. His ability to converse in various dialects also creates a livelier atmosphere and makes it friendly for seniors in our group. Thanks to Elvin, we are able to have a good time. Also thanks to our tour group members - most of us were very accommodating and looked out for each other during the trip. :)