Tour leader Sabestian Mak aka Xiao Mai is knowledgeable, caring, patience and well organised.Throughout the trip he has consistently shared his travelling experiences and local cultures with 31 tour members.He cares for all his tour members, constantly reminding all of safety and to be aware of pickpockets even till the last day of our tour.He understands tour members need and ensure sufficient time is allocated for sight seeing, photo taking, shopping and meal. He took good care of senior citizens and is patience towards them.He is an attentive listener and ensure special requests are being attended to without causing disturbance to the tour programme.Thank you Xiao Mai� always ready to go the extra mile.. You have made our Spain and Portugal trip a wonderful and memorable one!!!

Our tour leader Xiao Mak is very efficient and knowledgeable about local cultures n shared many of his travel experiences with 31 tour members.He constantly reminded us to be careful with our passports n personal belongings wherever we went to avoid theft or pickpockets in crowded touristy places. He would ensure that we have sufficient time at each location for sightseeing, photo taking, lunch etc.Thank you Sabestian for taking care of all the members and especially the elderly folks. Overall a smooth n enjoyable trip.

This is my first trip with EU. Among all the tour companies, this is my most enjoyable trip with Jeremiah Tan, the tour manager in charge. He was very jovial, TLC and made the trip a lively and cheerful one. Keep it up Jeremiah! If given a chance, we hope to meet Jeremiah again for future trips with EU.

经过了意大利十天之旅，我留意到很多这导游的优点。Jeremiah 他做事非常细心。还有他对老人家很体贴，每次都送上温暖的问候。他的幽默风趣让这旅途充满了欢乐和活力。当我们遇到困难和疑问，他都尽心尽力的赐予我们帮助。感谢！！

My husband and I were on the Eastern Europe tour from 11 to 23 October 2017. Though the journey could be tiring, my spirit was up with the sightseeing and historical monuments, with Ricky Woo, our Tour Manager, being humorous and kept us entertained throughout the trip. It was never a dull moment. My good friend, Margaret was with us and we celebrated her birthday in the group. Ricky presented a lovely cake for her and treated all of us with drinks. We had a wonderful and enjoyable trip. Thank you Ricky!

I was on tour to Eastern Europe with my wife and friend from 11 to 23 October 2017, led by Mr Ricky Woo. It was my maiden trip to Europe and a memorable one. Ricky was hospitable and attentive to us throughout the trip, making sure we were doing well. As we were eldest in the group, he always checked that we were not left behind. Thank you Ricky. I hope you would be leading my next tour with EU. Keep up the good work!

I would like to thank tour manager for the arrangements and planning that didn’t make us so tired the 1st day when we reach Eastern Europe.You are so thoughtful that kept reminding us of be careful of our wallet and taking care of some elderly of our group and helping my Friend to solve her luggage problem.This is my 1st time with eu and I enjoy � the whole trip very much and I will choose eu again in futureRicky woo kept up your good work

First of all, I would like to thank our handsome tour manager for the arrangements and everything.Thank you for helping me to solve the problem of my luggage on the very first day of our arrival at Prague airport due to the damage of my luggage during the transit .Secondly, when my turn to check in luggage, I again facing some problems and thanks Ricky for his alert and assist to solve my problem once again. I was so impressed and appreciate!Well~ overall this trip was a successful ones. Thanks for being so thoughtful and taking care of us during this trip. One of our tour group members was sick and he was kind enough to help her. Beside that, he also arranged birthday cake surprises for the birthday members ~ He even forked out money to buy some snacks and shared with us on the coach. Indeed a thoughtful tour managerI still remember I ran out of the currency in Poland and he was kind to lend me his money as there’s no money changer in that area.My friend and I really enjoyed the trip so much and hope we still have chance to have him as our tour manager in our next travel itineraries.Keep it up Ricky!

My wife and I are very happy and satisfied with the services provided for this trip. From Day 1. I do notice that Ricky has put in his best effort to serve our group, which consist of 16 clients with different back ground. With detailed briefing and explanation to ensure that every members in the groups understand and agrees to cooperate. From airport to airport with transit and team movement are well arrange. Each morning and night he will brief us on what to expect for the day, or prepare for the needs of each places and next day preparation. Well verse and have good knowledge in all the locations that he has brought us there. Good communications and works well with the hotels reservation, drivers and local tour guide. Provides good quality services with good relationship with customers, friendly, helpful and calm at handling situation. Some of the customers were competitor's and were posting difficult questions and requesting for special request and also the shopping mates requesting for more time to do their shopping.We were very satisfied with the arrangement of the timing and glad that the accommodations was well arrange. Every sightseeing spots were accordingly to the itinerary and there is not hiccup or in any delays. We were very impressed with his efforts and commitment serving with passion and responsibilities. We highly recommended him to our friends to organise more trips for Europe tours with EU Holiday. We look forward for him to help us to organise a Northern Light trip in March 2018.

Tour leader, Ricky Woo has done a good job during our tour to eastern europe from 12/10/17 - 23/10/17

13D10N Spain Portugal led by Sebastian Mak from 15 to 27 Oct 2017 has been a remarkable holiday for me and my wife.Sebastian did a great job as a tour leader as he possesses leadership & organisational qualities. Not only was he patient but also attentive to the needs of 31 tour members.His knowledge of Europe’s history and culture is also commendable.Thanks Sebastian Mak!Looking forward to another trip with EU Holidays.

Hello to all Eu .. here I would like to Give complement to our tour guide Ken Yong, it’s was a amazing 12days touring to Europe with him .he knows all history from Rome Switzerland Germany and Paris .. I’m so glad he is ours guided he make sure all his groups enjoy the sightseeing he will go around asked how the foods .. when come to us he make sure we got food that we can take likes fish or beefs.. so nice of him . It’s was a wonderful and a pleasant experience to travel with EU.. thank you Ken Yong who make make travel worth..you really are the best �tour guide..

My family and I just came back from our holiday with EU holidays, we are very happy and satisfied with this package, especially our tour manager Andy Thong.Andy is very caring, patient, responsive, humble and always well-prepared before each of our daily trips. As we have a few members age over 60 and have difficulty with long distance walking, he is constantly on the look out for them, checking on how they are coping by the end of each day. I am very impressed by his caring and responsible attitude. As I myself doesn't eat pork and beef, he will make sure that all my provided meals are replaced without me reminding him at all and what impresses me further is, he even provides most of us with sauces like rendang, belachan, local chili sauce during our meals.I remembered on our 4th day, he bought many of us umbrellas out of his own pocket eventhough, we were reminded by him that it might rain on that day, as most of us choose to ignore him ( prefers holding our hp and camera more than umbrella). I was really touched and most of us felt worse, when he refused us by paying him back.My family and I truly appreciate all that he has done for us during this 13 days . We had such a happy and relaxing holiday under Andy. I would definitely recommend EU holidays to all my families and friends and will definitely mention this awesome tour manager we had.Thank you, Andy Thong and EU for such excellent 13D

We have enjoyed the holidays. Sebastian is very helpful and efficient who ensure everything goes smoothly. Overall we enjoyed our trip very much and would join EU Holidays again!

We went to Eastern Europe recently and had an enjoyable time. Our guide Andy Thong was very friendly, patient and helpful, sharing many tips on food and shopping. Long coach rides were more bearable with entertaining in-coach movies and the little snacks Andy shared. He was well-prepared and ensured everything went smoothly. The tour didn't include porter service, however Andy was always helping with the luggages. Our group moved around in quite comfortable pace as there were a few elders, didn't need to rush too much.The coach was spacious and very clean and our driver Mr.Zika was amazing too, superb. Mr Zika, Andy and the local guides all rendered good service.We are pleased with the tour. If only we could spend a bit more time at beautiful sightseeing spots, ie Fisherman's Bastion ( Budapest ) it would be perfect. Some hotel rooms were quite tight when it comes to triple share.

It was a wonderful tour to Europe n Dubai. Although my wife and I were tired but overall it is still very much worth it to join EU Holidays and under Ricky Tiang's arrangements. He possesses great professionalism with good knowledges on the history of Europe and almost everything there. A well planned itinerary save us time to avoid large crowd and traffic jam. He also took care of older passenger when walking up slope & stairs and always caution us to keep our passport, credit cards and $$$ safe. While traveling on the coach, he was always jovial and entertaining so that we won't feel bored. Definitely, we will go back to EU once we have the next holiday plan.