Testimonials
Tour package: 11D8N Adventure To The #Balkans Travel date: 10 - 20 Jun 2017 Tour Manager : Darien Tang This trip to the Balkans is exceptionally unforgettable and amazing! Darien is a really thoughtful and understanding tour manager who took care of all 26 of us well throughout the 11 days. We have tour mates from the young to those in their golden age and Darien made sure to provide the best for all of us. He also made sure that we voice out any concerns and gave us a lot of assurance :) On the second last night, Darien even had a mini wine party in his room and invited all of us to join! It really bonded us really well and I'm sure most of the tour mates will agree with me how heartwarming it was. ^_^ Of course, the trip would not have been so amazing without such a great bunch of enthusiastic and friendly tour mates! My family had a whale of a time and we are really thankful for the laughter and joy brought to us these 11 days. Thank you so much everyone!!! :)
En Xian
Had a fun memorable n great experience travelling with tour manager Darien Tang & fellow tour mates to Balkans, well organised & good bonding among fellow mates thanks to Darien once again! Looking forward to next tour with EU again
Kst Sagittarius Teo
Tour Package: 13 Days Italy / Switzerland & France plus 2 Nights Dubai Travel Date: 1st - 16th June 2017 Tour Manager :Jia Fu This is my 1st trip with EU Holidays with my family. The itinerary was very well planned & the pace was also comfortable for all to enjoy. Jia Fu , our Tour Manager was very professional, efficient, caring & attentive. He always remind us of our safety & be mindful of our belongings during the whole trip. He is also very entertaining & informative during our travel in the coach by singing & telling jokes as well as promoting other tour packages by EU Holidays. Jia Fu also took the initiative to celebrate 3 tour members birthdays by getting cakes & everyone in the tour group involved to surprise group member who have birthday on each occasion. Jia Fu also sponsored wines on a few dining occasions out of his own expense for our group members to enjoy. He also handled the group purchases tax rebate very throughly. Overall , this trip has been very enjoyable with Jia Fu leading the group. We will definitely travel with EU Holidays in the future and will highly recommend EU Holidays to friends & colleagues. Last but not least , finding EU Holidays is one thing But having the right Tour Manager (Jia Fu) is Everything! ���
Paul Lim
Tour Package- 13D Italy, France n Switzerland + 2N Dubai Travel date - 01 June - 16 June 2017 Tour Manager - Jia Fu A great bunch of fun loving guys and a fantastic tour manager!! ��
Sharon Yeo
Tour package: 13 Days Italy/Switzerland & France Travel date: 1st June - 13 June 2017 Tour Manager: Wang Jia Fu This is my first trip with hubby & his family since getting married and also happens to be my first time to Europe as well, i would have to say i am very glad that we had chosen EU Holidays. Itinerary of the trip was well planned and we manage to visit quite a number of places within this short period of time with comfortable transportation. Aside to the places, hotels and food being arranged by EU Holidays, we would like to give our most sincere heartfelt thanks to our Tour Manager, JiaFu. Right from the start at the airport, he shown everyone his friendliness, attentiveness and fun loving nature. With Everyone being strangers, Jia Fu made jokes, sing etc to help us warm up to each other and get to know more about one another. This helped us throughout the trip as everyone was on the look out for one another and greatly enjoy everyone's companionship. He is someone who is very good at making jokes and take jokes very well with all the group members regardless of gender, age or race. (Our very own Singapore version Andy Lau with his great singing kept us well entertained..
Jerine Peh
Just returned 13D Central Europe + 2N Dubai tour from 26 May to 10 Jun 17. Thanks to our dear tour leader Tammy Tan and she made our trip very enjoyable. She never seems to run out of energy and maximized our enjoyment, appreciated her bilingual explanation make us more understandable. Would HIGHLY recommend any tour that Tammy is guiding and we are grateful for such a wonderful experience.
Lim Xing Min
Thanks and Grateful to Our Tour Guide Ms Tammy with our 15Days Trip and not easier to handles among our Tourmates from different backgrounds and needs but you had done your best with your sincerity responsibilities role to handle all the challenges,all he best hope can see you again
June Liou
Kudos to Tammy Tan, Tour Manager for our 13D Central Europe + 2N Dubai tour from 26 May to 10 Jun 17. Despite the huge group, she is able to handle with tact and extreme patience to ensure that all tour mates are comfortably taken care of. In a short span of time, she managed to create a cordial atmosphere that facilitated new friendships amongst group members. Her professionalism is commendable. She is hardworking, friendly, responsible & caring. Tammy - thank you for the awesome photos that you took, the useful tips, the laughter ... etc. I'm sure the great memories we had for this trip will linger for a long time. All the best to you!
Jennifer Lim
Our dearest tour manager Tammy Tan, thanks for your hospitality and effort to take good care of everyone of us during our trip, really appreciated. I know it's not an easy job and you really fabulous ���
Ng Lee Peng
We went for 13 days Italy Switzerland Paris trip with a short visit to Dubai... we really enjoyed our trip ...this was our first long vacation with our 5year old daughter, who enjoyed thoroughly... Our tour Manager was Tammy ... in one sentence if anyone asks me to describe I would say awesome guide lovely companions n superb tour manager... I met with an accident in the trip twisted my ankle with a bad sprain ...Tammy with her magic therapy fixed everything ...thanks lot for everything u did Tammy I will never forget the way u helped me ....you have a golden heart I must say ...hatsoff to u n all the tour mates who helped me throughout that phase when I was in pain ...my Daughter was so comfortable with each one of them....we have started missing all of u ....my Daughter says I m missing Tammy Aunty and her way of saying "wakie wakie wake up" she says thanks a lot to Tammy Aunty for the lovely gift....�May be we were from different families but those 13 days we were like members of the same family ...Missing all of u ...
Priti Haldar
Tour package: 14D11N Eastern Europe Travel date: 10 - 23 May 2017 Tour manager: Ricky Woo This is the 2nd time we went on tours organised by EU. Tour leaders are very important in such organised tours. This time we had Ricky Woo as our tour leader. Ricky is such a dedicated tour leader seeing to our every needs during the tour. He organised the daily activities well well and everyone in the tour enjoyed it very much. Ricky is also a fun guy and keep us entertained all the time. He is the BEST.
Katherine Koh
Tour Package : 10D8N Romantic #Greece Departure date: 12 May 2017 Tour Manager: Thong Keng Moh Andy I would like to thank our tour leader, Andy Thong who is very patient and take good care of our tour group. He specially bought ice creams for all mummies in the tour to honour Mother's Day, and not forgetting one of our friend's birthday, he actually bought him a Birthday cake! So thoughtful of him! We really enjoyed our tour, all thanks to ANDY! :) Looking forward to more trips w Andy!
Alice Au
11D 9 N Scandinavia (18-28 May 2017) Tour Manager: Ong JiaFu The itinerary was well covered. Hotels n food were generally good except for Chinese food which could be better. Enjoyed travelling with one of the best group members who were punctual, cooperative n helpful to look out for each other. Met the best Tour Manager JiaFu who is very responsible, helpful n resourceful in all arrangements for the whole trip. The tour bus air-con broke down on the very first day. JiaFu arranged for a replacement bus immediately which arrived the next day. We were offered free Wifi throughout the trip to compensate us for the inconvenience on the first day. There was road closure due to snow n landslide on our way to Geirangerfjord. He made last minutes arrangements for detour route n additional two ferry trips to catch the cruise in time including lunch boxes for us to take on the way. The following day to Naeroyfjord, the bus was stopped halfway for inspection by the authority which took almost 90 minutes. We had to rush to catch the cruise n then the train on Flam Railways. JiaFu was seen running around to ensure that we would not miss the cruise n train due to the delay. JiaFu sent us the hotels list before departure including expected weather, reminder on what to bring for overnight cruise, etc. Very detail n caring. He would help us to lug the luggage up or down the stairs where there were no elevators in the hotels. Every night he would send reminder message on next day programme, weather, morning call, breakfast time, departure time.... a bit "luo-suo" but good! Hope to meet him again if joining EU Holidays on our next trip. CHEERS!!!
Loo Chwee Kee
11d9n scandinavia May 2017 Tour Leader Ong Jia Fu Went with our wonderful tour leader Ong Jia Fu to Scandinavia. Really beautiful place with wonderful landscape! Pros: 1. the best tour leader of all: Ong Jia Fu 2. great weather with beautiful destinations like fjord tours/cruise, flam railway and glaciers! 3. some of the hotels in the mountains with really beautiful surrounding landscape 4. food: was not bad on average, lots of buffets and wonderful hotel buffet breakfasts. but some of the chinese food not quite up to scratch Cons 1. too many destinations. could have cut out oslo/bergen. felt would be nicer to spend 2d each at stockholm n copenhagen. the rest of the time can be spent in norweigian landscape. 2. chinese food was abit :s thankfully only 3 meals. should just cut that out. 3. cruise from bergen to copenhagen not much to see. could be cut out. Special Mention Our tour leader Jiafu was really the best tour leader I ever met. Hes very responsible, plans for the routes few days beforehand and tries to ensure smooth travel despite last min road closures and weather changes. He is also very helpful: he was always around to help carry luggages in older hotels without lifts especially for the ladies or old aunties. I rmb on the first day where my travel adaptor was spoilt, he lent me his through the trip though he only had 2 packed in. He tries his best to answer every question and help us with any issues through the stay. Though he emphasises alot on safety, he tries his best to ensure we are happy. He talks a lot of funny nonsense most of the time, and even pulls us out to dance to help us soak in the fun atmosphere on the boring cruise, and open up. After joining more than 7 tours, I have to say he is the best tour guide I have met! Effort wise, he puts in 200% and I must say the trip was made much more enjoyable and fun with him! 200 marks for Jia Fu! Overall: 4.5/5 grading for this tour. Did not regret joining it!
Yap Guan Hui
Tour Package : 10D8N Romantic #Greece Departure date: 12 May 2017 Tour Manager: Thong Keng Moh Andy I would like to thank our tour leader, Andy Thong who is very patient and take good care of our tour group. Also, at Mykonos due to a strike we did not have a ferry back to Athen and Andy was very efficient and helped us book a domestic flight and got us back to Athen in time. We had a wonderful time thanks to Andy.
Serene Toh
Tour Package : 15 D 12 N UK and Ireland Explorer Travel Date : 5 to 19 May 2017 Tour Manager : Ricky Tiang We would like to compliment Mr Ricky Tiang for his great service to our group of 26 during the UK/Ireland trip. The itinerary itself is rather hectic and time spent on the road in the coach could be pretty long and boring daily. We like the cruise that took us from Stranraer to Belfast and Lake Windermere ferry ride as we had time to rest & relax. Our tour manager, Ricky Tiang, is marvelleous. He was able to lift up our spirit and keep us alive and laughing by sharing jokes and providing amusing entertainment during the road journey. He shared knowledge of various places in the itinerary and we credit him for being hardworking. He is well organised in managing hotel room allocation, seating arrangement for meals and schedule for the next day eg time for wake-up call, breakfast & set off. He would made it a point to inform us of his room number in case we needed help. As an experienced tour manager, Ricky shared his personal tour experience/advice and often reminded us to keep our important documents like passports, extra cash, extra credit cards close to our body to prevent pick pockets or snatch theft. We were impressed that he spent time explaining to the group on how to claim VAT refund and he painstakingly went through the documents for those who wish to claim refund. Ricky is also caring, considerate and generous. This is the first time we met a tour manager who gave out wet wipes & heat packs for his entourage. He also bought ginger biscuits to share with us so that if we liked it, we could buy at the next stop. He also brought us to Bettys to try out their fat rascal scones (yummy!) and York’s chocolate spread for a taste of local specialties. Last but not least, Ricky sprung us a big surprise on Mother’s Day. He gave each lady in the group a piece of Lush ‘bomb’ soap! He also taught us different ways of tying a scarf and we were really impressed! Ricky also provided porter service by helping us to carry our large baggage over flights of steps in some hotels. A big THANK YOU to Ricky Tiang for his great service ! We hope to have the opportunity to travel in your group in future! From : The “HO” sisters – Veronica, Betty, Lydia & Felicia
Lydia Ho