June 2019 Italy Switzerland France Tour Manager: Wang Jiafu Thankful for a great experience on our first trip with EU. Much appreciation to Jiafu for looking after us well. His dedication & experience was evident in his smooth execution of the entire trip, leaving us to sit back, relax & simply enjoy...
13D10N ITALY SWITZERLAND FRANCE + 2N DUBAI (01 June 2019 - 16 June 2019) was truly an amazing trip. Our tour guide Jia Fu has great experience and knowledge of the places that we visited and shared with us lots of information and the culture of each individual location. Throughout the trip, he took care of every member’s needs, always reminding us to take care of our belongings and even make arrangements for the elderly as well as sick personnel. Moreover, he did some minor adjustment here and there on the itinerary so that we are able to visit and complete all the attractions. He is also very flexible and resourceful which improved our tour experience with EU Holidays. He made the tour very enjoyable and relaxing as there wasn’t much things for us to worry about as he is always engaging, checking on our well being and putting our safety as top priority. The tour covered amazing places such as the Colosseum and Tower of Pisa. I was happy to be back to Switzerland and go up Jungfrau again. The long distance coach provided throughout the journey was spacious and comfortable. Hotels provided were above average, and to be able to stay halfway up Mt. Titlis at Alpine Lodge hotel was truly an exclusive experience for one. The sceneries there were breathtaking and magnificent. Food provided during the tour had up and downs but overall it is okay. Tour guide Jia Fu also recommended local delicacies that we should try out and it did not disappoint us. The local guides who showed us the places of interest were also very knowledgeable and friendly. The best part of the tour is the traveling tour members. Everyone had fun, enjoyed and amazing. We help each other in taking photos, sharing life experiences and being on time for all the activities. It made the tour more energetic, comfortable and memorable. Looking forward to more tours with EU Holidays and Jia Fu as our tour guide again.
Tour: 13D10N Italy Switzerland France Tour date: 1 - 13 June 2019 Tour manager : Wang Jiafu It was my first trip to Europe! Having a knowlegeable, friendly and resourceful tour manager has indeed made our trip a fun and memorable one for my mom and me. Before our trip, useful information was sent by tour manager and he made it a point to highlight important things for us to take note. He was mindful and we felt safe with him looking out for our group for pickpockets. While we had long coach ride traveling around, it was informative and interesting on useful tips on shopping and culture in Italy, Switzerland and France shared by jiafu. Our group members were very friendly and approachable as well and at times they volunteered to help photos in attractive destinations. Food wise thought perhaps it would be useful to have more choices. :). Overall the experience was a happy and positive one.
13D10N Italy/Switzerland/France (Jun 01-16) We chose EU Holidays for our honeymoon due to recommendations from our friends. Our assigned tour manager was Jiafu. Two words to describe him - meticulous and responsible. From Day 1, he took great care of us, never failing to remind us to take care of our belongings due to the large number of pickpockets in Europe. He always ensures that our appointments (hotels, buses, restaurant meals) are well prepared in advance so that our tour always kept to the schedule. One thing I appreciated about Jiafu was the amount of knowledge he shared with us about the history of the places we visited, taking the time and effort to share this information with us during long distance trips on the coach (even when half of us were probably sleeping lol). He also shared with us recommendations on what are the best buys in each country, and where to get the cheapest souvenirs (so that we do not get cheated by unscrupulous vendors). Although the trip was tiring, but most importantly, it went smoothly and my wife and I had a lot of fun - many thanks to Jiafu for making sure everything went well. We hope that we'll have the chance to travel with EU Holidays and with Jiafu as our tour manager again one day. Areas for improvement: - Time allocated for visiting the Leaning Tower of Pisa was too short (25 minutes) - for such an important landmark of Italy, the time spent there could be longer. - Less Asian food, more local European food please! The only exception was the Chinese food on our first day in Paris, it was awesome. - Some hotels could be located nearer to amenities - it was difficult to find eateries and supermarkets nearby sometimes when we wanted to find dinner - most of the time our only option was the hotel restaurants.
10D7N Amazing Turkey (8-17 June 2019)was truly an amazing and enriching experience. The itinerary was tight given that we had only 7 nights but was well planned and executed. The local guide was knowledgeable and the hotels and food were excellent. Everything went smoothly. The best was our tour manager, Kenneth Ng, who went the extra mile to ensure our comfort and safety. He made the tour enjoyable! We had a great time. Tnks EU Holidays for this tour.
Dear Sir,I would like to thank EU for a wonderful trip footprint to Europe on 2jun to 27jun19 led by Mr Lubis. He is helpful and caring , making sure every member is safe and enjoy the trip. We covered all in the itenary . The hotel and food is nothing to shout about but could be better. Thank you.RegardsKokEng
Hi, EU Holidays,We would like to thank Mr Ronald Quek who has led the above tour. We just came back from this trip.Ronald was very efficient thoughtful, kind, efficient and professional in leading the group. Ronald shows patience and care while I climbed up and down the stairs of the coach with my walking stick. A couple of times, my movement was not very steady, but he gave a helping to me.He was always reminding us of our passports and money, especially in big cities and crowded areas. But such reminders are good for me, who may tend to be forgetful. Otherwise, I would be very fearful of the pickpocketing incidents that I have heard from many of my friends who have been to Spain and Portugal. My husband also suffered some tummy upset and so was late for the coach; but upon knowing the reason, Ronald gave us some Po Chai pills and that help my husband. I also noticed that he will always to quietly taking attendance when the group is supposed to gather at a certain place at a certain time. When the group is not complete, he will go around to look for them. That shows that Ronald takes his job seriously. Thank you for making our holiday a memorable one. RegardsMrs Wong KS (Mdm Tong)
WONG PUI LENG
Tour: Indulgence FranceDeparture date: 10 June 2019Tour Manager: SabestianGreat service from Sabestian throughout the trip. Nice locations, even young children can cope with the pace. St Malo, St Tropaz are scenic!
Tour: 10D Turkey (8 Jun to 17 Jun 2019), Tour Manager: Kenneth Ng. It is my 3rd trip with EU. It is a wonderful trip. I love Turkish food, the hotel buffet dinner is fantastic and the desserts are so good. In Cappadocia the view from the hotel is unforgettable. The local guide is patient, friendly and the driver is so reliable. Our tour manager Kenneth Ng is caring, helpful and efficient. During our 4-wheel drive trip, he bought us cups of hot tea as it was very windy and also raining heavily, thank you so much… And I have a surprise birthday cake for my birthday too… The hotel dinner compensated the long hours of traveling between city to city, anyway, Turkey is beyond my expectation. Koh Yee Chin
Goh Wu Chong
Kudos to EU holidays for delivering an excellent service!Hats off to my fantastic tour manager, Mr Syafii Lubis, who made the 13D10N ALL IN EUROPE FOOTPRINT a memorable one indeed! He was very professional and proactive. He tried his level best to accomodate each n every one of his guests. He is a real asset to the company. I really appreciate Mr Lubis for his genuine care n concern. His constant reminders on keeping our valubles safely n to watch out for 'babies'
Tour name : 13D9N USA East Coast + Canada, 17 -29 May 2019 Tour manager : Andy Yuan Recommendation by tour member, Cheryl Tan The trip was very well organised and great fun; tour members warmed up rapidly to one another thanks to the friendly atmosphere initiated by our easy-going, humourous, unflappable, very capable and efficient tour manager, Andy Yuan. What stood out for me in particular were the stay at Niagara Falls (our rooms were facing the Falls!), Boston (wish I could have stayed longer..), learning how to eat a whole lobster for myself!, and the retail therapy at Woodbury Common! Undoubtedly, the visits to other historical spots were also very memorable with lots of photo-taking. Having Andy as our tour manager was one of the best things ever! He has excellent communication skills : very fluent in English and Mandarin, gives clear concise instructions and repeats when necessary without being "lor sor", and is gifted naturally with a very good voice :-). Andy has high EQ as he easily and confidently engaged us with humour, patience, anticipating our needs before we articulated them. For example, he arranged a dinner birthday surprise one day before the actual day for a tour member at the French restaurant because on the actual birthday our dinner was at a Chinese restaurant, and we all know the French are more creative with celebrations. So, it was a wonderful birthday moment which everyone enjoyed! Andy took the initiative to re- arrange our airline seats so family / friends can be seated together. It takes time and effort to sort out the seats for 34 pax (using our boarding pass) so Andy went the extra mile which demonstrates his excellent customer service. Will certainly recommend euHolidays to my friends! By Cheryl Tan
Merewyn Ho Wai Yin
We had a great experience with EU holidays this June. Big thanks to Andy, our tour manager, for bringing us around East USA & Canada. Thank you for sharing your knowledge and giving the best recommendations and tips about the trip and places of interest :) I would also like to give a special shout-out to Jacky for handling our last minute booking promptly and professionally!!
Had second tour with EU holidays two weeks ago, East USA+ canada 13 days with Tour Manager Andy, we had so much fun and laughter throughout the trip. His professionalism, friendliness and tender love and care to each of us made us feel like a family, which foster much bond between everyone. It was not boring at all with the coach ride that sometimes range from 1-3hours as he share with us some of his stories, jokes and experience. He’s also proactive in every approach, such as heads up to us with a bad weather forecast on a upcoming day which he have been monitoring for the past few days to prepare us of what to wear and bring and to expect. Also, give us information on the upcoming attraction on what to look out for, what’s plan for next day etc. Definitely recommending Andy as your next Tour Manager!:)
Our group of eight (8) friends and their family returned few days ago from the 11D8N Balkans Delight (EESJJS) tour package with 28 tour members led by tour manageress, Anna Ang, and we departed on 1 Jun 2019 (Sat) evening. Throughout the whole itinerary, I realized that Anna knows her job nature well and carries out her duties diligently. She is knowledgeable and has a strong sense of responsibility in ensuring that all members were well taken care of. She set up a “group chat” for the tour members who were volunteering to join it via Whatspp to keep us well informed the programe for the following day including time to wake up, morning call, breakfast, weather forecast, things to bring .. etc. During the trip, Anna was very friendly and mingled well with all members, making us feel at home like family members. She gave us chocolate and preserved tidbits, which brightened our mood for the day. She highlighted to us the importance of places and to beware of pickpockets and safety precautions both in English and Chinese. She has also tried her best to keep up the Chinese language. Though we have few coach captains from various countries, they have excellent driving skills and always ensure that our journey went well smoothly and safely in all roads conditions. These coach captains were very helpful in loading and uploading our heavy luggage’s every day into their coaches. Our tour members appreciated it very much that the coaches provided us with free WiFi internet services during the journey. Please convey our appreciation and complimentary remarks to these coaches operators. As for accommodations provided this trip, tour members are happy and found upmost satisfaction especially with Hotel Croatia Cavtat@ Dubrovnik, Sheraton hotel @ Zagreb and Park Hotel @ Slovenia. As an Asian, majority of us might not be able to appreciate the western food except Cesarsko Mesto （皇城酒家）@Slovenia. This Chinese restaurant located at Slovenia has given our tour members a very good impression in providing tasty Chinese food. It is our pleasure to meet many tour members from all walks of life in this tour group. At the end of the day for a group tour, we have the opportunity to know and understand each other better except a few members who seem to be reluctant to mingle around which might due to personality or nature. On the whole, we are impressed by the dedicated services and care rendered by Anna Ang. Our trip was made memorable by your tour manageress, Anna and EU Holidays. We have no hesitation in recommending the tour to our friends or having another trip with EU Holidays. Cheer!
Eng Hui James Tan
Went on a 10D7N Amazing Turkey Tour on 08 JUN 19 with Kenneth Ng. He was friendly and helpful throughout the trip. We enjoyed ourselves very much! Definitely will engage EU Holidays for our next trip!