For most of us, before embarking on a trip, we select a destination, compare the prices, t/a choose a travel agency and off we go, looking forward to a wonderful time. Sometimes its memorable, but, sometimes that may not be the case. To me, besides the itinerary, the ppl travelling together, the most important factor is the tour manager. We would like to thank Joe for making our Swiss Train Tour a fantastic one.
Tour Name: 10D7N GRAND SWITZERLAND TRAIN TOUR +2N DXBDeparture: 25/4~7/5/2019Tour Manager : Wang JiafuWe embarked on this Grand swiss train tour with our tour manager Jiafu.and and entire group of 36 pax.It was our first experience having almost travelled the entire journey via train and it was a great experience although I must admit it is actually more tiring as compared with coaching. We were also very blessed with the good weather and managed to experience both winter and spring with sun, snow and some rain. The scenery was awesome and spectacular and enjoyed the trip with many nice pictures taken.We wouldn’t have enjoyed so much without the extra efforts and care given by Jiafu for the trip from day 1 till end. I must comment that he is very responsible, thoughtful and knowledgeable and always giving very clear instructions in both English & Mandarin. He is never tired to share information with us and gave us good advices too. Though he may be quite serious at work, he always take our group’s safety as his priority, making us always feel safe and assured under his care. Having a big group on hand, he always plans ahead of itinerary and make little changes to have our comfort in mind. On Day 1, he hired a coach from the airport to the hotel instead of having all of us to take 2 trains with our luggage there. This has saved us time and hassle especially we were very tired after a long flight. Also, on one of the nights he managed to get our luggage back to the hotel by 10pm instead of next morning as the delay was due to the train service. I must also add that his responsibility went to the extent to even bringing one of the tour mates to the hospital at 2am in the morning and without sleep he continues the next day itinerary without fail! A great applause and appreciation to him for really taking care of those in need of help!However, I wish to mention that it would have been more perfect if better food choices can be provided for this trip as I expected a bit more for this premium tour.Jiafu, a big thank you to you and also to the rest of other tour mates who have been very helpful and accommodating with each other during the whole trip. My family hopes to embark on the next EU trip with you again!
Tour: 10D7N Grand Switzerland Train Tour + 2N DubaiTour Dates: 26 April 2019 to 07 May 2019Tour Manager: Jia FuThis was one of my best trip with EU holidays! We have the best tour manager and the best tour mates. There were 37 of us and initially I was very sceptical how Jia Fu is going to manage all and mostly were seniors. First, was impressed with the "whisper" system which we wear daily for Jia Fu to speak to all of us, max of 300m. Secondly, was impressed with how he check headcount now and then. He gave each group a number, and its good and fast! For the second leg from Dubai to Zurich, my hubby and I got separate seats but at the boarding gate, Jia Fu came to us and gave us new seat tickets, next to each other. He is just amazing! Thumbs up! The group chat he created before the trip was really useful. A very efficient way of passing us information about everything and letting the tour members to share our photos. Jia Fu is very clear and precise in his instructions on wake up call, breakfast time and departure time etc. However, first 2 days, some of us are not so punctual, he was very direct and kind of stern, that we may have to assemble earlier going forward. He has his style of managing, I must say,
Warm greetings to you! My wife and I would like to congratulate EU for the Tour that we were in for USA-Canada tour from 26 Apr to 7 May 2019. Mr Timothy did an excellent job to give us a memorable experience during the entire tour.He is dedicated, understanding, caring and resourceful and most importantly very efficient and to some his service is excellent. We had gone for quite a number of tours with different tour agency but the tour with Timothy was the best. Once again, thank you EU Holidays for appointing Mr Timothy as our Tour Manager/Guide. We would consider future tour with EU as well as recommend EU Holidays to my relatives, friends and working colleagues.Thanks a million
M Kumar S/O Muthiah
As they say tour leaders can make or break your holidays. My wifeand I recently went on a 12D 9N Adventure to Balkans trip on the 26 April 2019. Paul Tee is exceptional tour Manager/Leader. He clearly made a huge difference with his wide experience, humor, flexibility and leadership.Extremely helpful, he is also very proactive and puts in effort to helpthe team bond early. Overall, the tour was a clear success. We are already missing him.Keep up the good work, Paul! Many thanks for the wonderful memories. Robert & Stella
Tour name:108n switzerland train tour(26/4/19-6/5/19)Tour manager:王家福This is first time my sisiter ,my mum and i joined our trip with EU travel agency.We very happy and enjoyed with this switzerland tour due to there is a good tour manager (王家福)。。。We highly recommend 家福as tour manager..He was nice,friendly,humorous,resposibility,helpful....不但如此，家福拥有丰富的旅游经验。。在旅途中，他分享了很多旅游知识给我们，使我们受益不浅。家福也很照顾老人家。。在旅途中，虽然要走很多路，我母亲的脚走疼了。。他会安慰大家放轻松慢慢走。。感谢他让我母亲没感觉那么大的压力行走。。。
Tour: 10D7N GRAND SWITZERLAND TRAIN TOUR +2N DXB 04ECSTTS25/19EKDepartures: 26 Apr - 07 May 2019Tour Manager: Wong JiafuI and my husband enjoyed the trip as well as the beautiful and spetactular sceneries of Switzerland very much. Our tour manager, Jiafu, surpassed our expectations. He ensured that the tour operated at peak efficiency, and handled the occasional hiccups with the utmost professionalism. Jiafu also takes the initiative to suggest alternative travel options to enhance our experience. For example, we were originally slated to travel by train, but in view of the fact that we were ahead of schedule, he put forth the suggestion to instead travel via a cruise to enjoy a better scenery. He strove to take the best care of the travel group and tried to accomodate all special requests put forth by the tour group. He even remembered my dietary preference!All in all, this trip was made more enjoyable by Jiafu.富哥: 辛苦你了! 谢谢你!Teresa Wu
Teresa Wu to
Tour to Turkey on 3 May to 12 May under Tour leader Shirley Wang. She has a fun loving personality which makes our holiday fun and exciting. A very experienced n caring tour leader who not only caters to the tour groups needs and exceptional request but also goes all way out to be our photographer who helps to captures our fond memories. Thank you Shirley
3-12 May Turkey trip was wonderful.Tour Manager Shirley Wang She is helpful and organize, make our trip enjoyable and memorable.PS She is good photographer as well
13D9N Eastern USA & Canada 26.4.19 to 8.5.19I was recommended by my friends that EU holiday has a great reputation and this was my first experience with EU.I had a very pleasant trip this time around due to the hard work of our tour guide Timothy Wee. He is a very responsible, knowledgeable & thoughtful guy, putting a lot of effort and patient taking especially care of the elderly members.Other than not able to arrange the flight seats to the best of our request from Doha to NY due to USA protocol, he had managed his best to satisfy all of our special requests during the whole trip even going all the way on his private capacity.I'm very thankful to Tim taking good care of us and will definitely will recommend EU holiday to all my relatives and friends.Mdm Goh Lay Chan10th May 2019
Had recently returned from a tour guided by Ricky Woo. We went on a 10D7N Eastern Europe holiday and arrived back in Singapore on 5 May 2019. Although the stay in Eastern Europe was not long, we enjoyed the company of some wonderful tour members while exploring the beauty of these countries . Many of us appreciate the hard work and patience of our tour manager Ricky. He had helped to organize an optional tour even though it's a last minute request from some passengers. During the long coaching, he had shared his experiences and creating lots of laughs in order to make the journey non boring. We thank EU holidays and Ricky Woo for the memorable trip.
My 3 friends and I joined the above tour and just returned on Wednesday. I would like to send my appreciation to EU Holidays for such a wonderful trip that we enjoyed.Timothy Wee, our tour manager did an excellent job with his good knowledge in explaining and guiding us through the whole trip.He is very patient, friendly, caring and helpful. As our group consists of mainly senior citizens except for a few, Timothy was awesome in handling and taking care of everyone especially to a 80 year old member who has partial hearing impaired. He gave clear and precise explanations in terms of places of interest, safety， food and shopping. Guiding us in all aspects. Congratulations once again to EU Holidays and thank you Timothy for all the hard work. We will definitely consider EU Holidays for our next trip.
Through recommendation from friends & relatives, I have chosen EU on the 13D/9N eastern USA & Canada tour from 26 Apr to 8 May 2019.Thank you for the good service that EU had accorded to me for the above tour.Most importantly, I would like to say a BIG THANK YOU & APPRECIATION to Timothy Wee for his friendly, great patience and great services rendered throughout the whole journey with the group of 29 tour members and not forgetting this group are mostly senior citizens. Timothy also took good care of everyone, including some of the elderly who are with walking difficulties and one with hearing aide. He followed all of us closely throughout the entire tour and ensured no one being left behind.It has never been an easy task dealing with a big group, it can be imaginable as stressful, from having meals, accommodations to our plane seating arrangements and at the customs of both countries. He has handled it with professionalism and it went on smoothly.Timothy is very responsible, knowledgeable and entertaining. He has provided us with good informations and advices, be it on places of interest, shopping at outlets and also look into other alternatives of replacement especially at the Niagara Falls due to bad weather. He even took the initiative, out if his own pocket, to pay for the wine due to a delayed dinner at Quebec. He is doing all these out of his sincerity and responsibility.Thanks Timothy for making this trip a pleasant, enjoyable and a memorable one!
13D9N Best of Eastern USA and Canada26.4.19 to 8.5.19EU has a very good reputation. I was strongly recommended by my friends to join EU for holiday as they had good and pleasant experiences.As a first timer to join EU Holidays for the above mentioned tour, I 'm glad that I enjoyed the trip very much. Orderly and well organised.Credit should go to our tour manager Timothy Wee who did an excellent job to make this trip interesting. He is very knowledgeable not only in places of interest but also on shopping which all ladies loved. As most of us are senior citizens, taking care of the group needs extra effort. Timothy did a good job in this aspect to ensure the safety of everyone. He gave clear and precise instructions. Always on the lookout for us.He has good initiative in arranging alternate sight seeing for us when the cruise at Niagara Falls was not permitted due to poor weather.Thanks Timothy for this awesome trip. My friends and I will definitely consider EU for our next holiday.
Just finished our Eastern Europe Holiday, our tour manager Ricky Woo is very helpful and extremely patient. His care and consideration to us are awesome!
Tour: 10D7N Scenic Eastern EuropeTour Manager: Ricky WooWithout a doubt, Ricky is one of the best guide out there! Ricky is a very helpful tour leader who never leaves any member behind. He takes care of every single member's needs and addresses our concerns wholeheartedly. He has a warm personality and bonded our tour group like a family. We felt welcomed and had a fantastic time in Eastern Europe! The places he took us to were gorgeous with stunning scenery was and it was a relieve to walk in such beautiful places. Thank you Ricky for going the extra miles to host games and making long bus rides more enjoyable as well! Overall I would recommend this tour and applaud Ricky for being such an awesome guide !