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Testimonials

Testimonials




Will highly recommend Sing Wen to all as Sing Wen is very responsible, attentive, thoughtful, careful, kind and helpful. She got all the groundwork done for us first - so that we started our days with ease and comfort. Daily she will refresh the itenary for next day to each of us via whatapps She is those kind of tour manager and provided all the information we needed to know and do… at times also create joke to keep us alive too.She made extra mile, staying vigilant, attentive, made sure u eat well and probably. To describe it as being responsible and reliable… thanks for making my trip such a wonderful one!


Hazel Seow

  • Tour: 09ENKEFW10/22AY
  • Tour Manager: LU SING WEN
  • Date: 10/09/2022 - 19/09/2022

Will highly recommend Jimmy Lau to my friends or for my next tour trip as Jimmy is very responsible, attentive, thoughtful, careful, kind and helpful. He constantly reminded us to be careful with our handbags and belongings and glad that everything went smoothly and fine without any mishaps… He got all the groundwork done for us first - so that we started our days with ease and comfort. He was such a wonderful and kind tour manager and provided all the information we needed to know and do… I should say that he goes beyond his scope of duties… being responsible and reliable…


Lily ChoNg

  • Tour: 09ESMADS08/22QR
  • Tour Manager: JIMMY LAU
  • Date: 08/09/2022 - 19/09/2022

I've never wanted to do a package tour, prefer free & easy. Jimmy's professional yet jovial, always caring attitude & thoughtfulness have changed my mind about joining a tour package! Great job Jimmy! Looking forward to future trips led by you ;))


Jennifer Poon

  • Tour: 09ESMADS08/22QR
  • Tour Manager: JIMMY LAU
  • Date: 08/09/2022 - 19/09/2022

Ive been on private tours and group tours. A big thank you for making my honeymoon trip a very smooth and memorable one. Seb definitely set a high benchmark for my expectation of tour managers on group tours. He's always on the ball looking out for us against our best friends - pickpockets etc. Seb goes the extra mile by always preparing us before every program and manages our expectations very well. Very entertaining with his historial information, jokes and stories, the several hours long drives dont seemed that long at all. Dont know him before, but a friend after the trip. I will definitely go on another trip with Seb without second thoughts.


Lionel Low

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

Thank you for organising our tour so well and taking care of all the aspects of a fun vacation. Sebastian is extremely professional and helpful in making sure all impossible- possible which made our trip an absolute success!


HY Yeo

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

A very responsibility guy that I ever first met with cares, love and we tour like a family.. although i'm not feeling too well throughout the half journey of our trips he will went extra mile with care taken & even during his rest hour he will jollywell followed us behind discreetly to the supermarket by all means to ensured our safety.. he recommended us with nice foods & restaurants that which we could eat better than any other.. Thought this is a tired trip but with his attentiveness and no defaults i vividly understand the cultures of Spain/Portugal. Thanks Darien you did well


Joyce Kwek

  • Tour: 09ESMADS01/22QR
  • Tour Manager: DARIEN TANG
  • Date: 01/09/2022 - 12/09/2022

Having an amazing tour manager like Jiafu definitely makes the trip memorable and enjoyable. Thank you so much for the excellent service. Appreciate all the information Jiafu has shared with us in pre-departure briefing and throughout the journey. He did a great job in making sure all of us have a wonderful time. I will definitely recommend Jiafu to anyone who wish to join the tour!


Ping May

  • Tour: 08ECERPS20/22QR
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 20/08/2022 - 03/09/2022

I wish to highly comment mr Sebastian Mak for his excellent services and knowledge and experience during our 15Days Swiss Germany France which we concluded today.Mr Sebastian possessed a huge and vast knowledge and experiences in this area of expertise.During the whole duration of our tours I must honestly acknowledged the tour was never boring and full of joy and fun.His services and experiences far exceeded my expectations. He possessed a true spirit of positive and personalities whom never fake. He is indeed very sincere and possessed right attitude in rendering his time to us be it as a group or one to one in time of our needs.I would highly recommend mr Sebastian Mak to be promoted to next level and I Kudos mr Sebastian Mak .Keep up your excellent service. I kudos you mr Sebastian Mak.


Helen Ling

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

Mr Mak is engaging, patient, helpful and proactive. Will definitely recommend to friends and family to look for Sabastian Mak for travel tour. Group size is just nice as well


リリアン スペース

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

The following comments as follows.1) Tour guide was very well versed on the tour itinerary. He is very humble & professional in explaining in depth details of daily tours.2) All the other tourists including myself are very blessed to have a passionate & dedicated & caring tour guide.3) His navigation of the tour routes is excellent, even he guided the local driver on the journey.4) He went beyond his scope in advising us to be careful of pick pockets & even recommend us the best tours.5) On the last day, he explained to everyone how to do tax refund at the airport. Everyone was very happy & understood the process in just only 15 minutes. He is fantastic in displaying good communication skills. Those who are first time claiming VAT, are now experts.In conclusion, Sebastian is the best tour guide I had experienced in my numerous tours previously with other agencies.This was my first tour with EU & was amazed by Sebastian prowess as a tour guide & manager.I would like to recommend to EU Tours for his promotion to Senior Tour Guide or higher position.He shown good attributes & is a important human asset for EU Tours.


Kim Soon Charlie Chua

  • Tour: 09ECERPS03/22QR
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/09/2022 - 17/09/2022

Had a good trip with EU led by Sebastian. He is an experienced tour manager and has good background knowledge of Europe and led the group well to keep pace with the itinerary. For the Zipline ride, as the weather was wet in the morning, he made the extra effort to monitor the weather and reschedule it to the afternoon which help make this activity possible. My kids and I loved this ride! Sebastian also gave useful tips to keep our possessions safe and pointed out to us good food to try during the trip. We were also blessed with good travel mates, and would be happy if we can meet again in a future trip, cheers!


Jacob Lek

  • Tour: 06ECERPS04/22SQ
  • Tour Manager: SEBASTIAN MAK
  • Date: 04/06/2022 - 18/06/2022

My tour leader Hui Qing was a great manager and our experience on our 11D8N Europe Trip was a wonderful experience with no hiccups. Hui Qing always went the extra mile for our wellbeing and gave a lot of insightful information about the places we were visiting! would recommend EU again!


Jaime Han

  • Tour: 06ECCHLS07/22EY
  • Tour Manager: NG HUAY CHENG
  • Date: 07/06/2022 - 17/06/2022

All of us enjoyed the trip organised by Our tour manager Jason Ang. We are looking forward out next trip with EU and Jason.


Wang Qin

  • Tour: 06ECAGFS09/22LH
  • Tour Manager: JASON ANG
  • Date: 09/06/2022 - 19/06/2022

I would like to take this opportunity to thank the tour manager , Sebastian Mak for making the wonderful trip happened . Everything was well organized and prepared for the next day itinerary . Very professional when handling situations and even went extra miles to give us a “ surprise destination “ . Thumbs up


Alicia Tan

  • Tour: 06ECERPS04/22SQ
  • Tour Manager: SEBASTIAN MAK
  • Date: 04/06/2022 - 18/06/2022

15D12N Italy Swiss ParisAwesome experience with a well planned itinerary and great tour leader! Our tour leader Connie Hay is super meticulous, thoughtful and organised. She ensured everything was well taken of even for the small little things. She is very humorous and kept us entertained throughout the journey. Shared with us her interesting experiences too and what to take note of when we were there. Highly recommended for this tour leader Connie Hay


Charista Elliani

  • Tour: 05ECERPS28/22QR
  • Tour Manager: CONNIE HAY
  • Date: 28/05/2022 - 10/06/2022

Just returned from 15D Italy, Switzerland and France trip. It was the best tour group ever, and we were blessed with a super tour manager, Connie Hay, who went the extra mile to take care of us and our needs. Will recommend EU holidays.


Jessica Lau

  • Tour: 05ECERPS28/22QR
  • Tour Manager: CONNIE HAY
  • Date: 28/05/2022 - 10/06/2022

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