Tour: 13D10N Italy, Switzerland & France + 2N DubaiDate: 10 Dec 2018 - 26 Dec 2018Tour Manager: Eddie OngGroup Size : 24 membersOur first time joining EU Holidays Pte Ltd and it was a magnificent experience. We are blessed to have Mr Eddie Ong as our Tour Manager and he has done a great job to ensure everything goes smoothly throughout the trip. Eddie always put our safety as his first priority and he will constantly remind us not to be a victim of pickpockets.Eddie is a professional and he always plans ahead, keeping us updated on the situation of the protest days before we reach Paris and depart from Paris. He makes quick adjustments to the itineraries to allow the group to leave Paris earlier (on Saturday) as we head to La Vallée Village, to avoid a massive jam caused by the disruptive protestors.We would also like give our special thanks to the following persons:a) Our Bus Captain “Nick” for being a responsible and attentive driver throughout the journey from Rome to Paris;b) Our Customer Service Consultant, Ms Chong Whyee, for her patience and quick responses on many queries regarding this trip. I’m truly amazed by her professionalism; andc) Our Sledging Instructor, Mr Russell Tan, for his immense enthusiasm when he coached our group how to sledge safely and enjoy the thrill.Overall, I am very satisfied with this trip except having to tolerate a family who are tidsoptimists.Once again, thank you EU holidays and Eddie Ong for giving us a wonderful experience. I am looking forward for my Eastern Europe trip and I will choose EU Holidays again.
I am only thirteen, but I am very fortunate to had already been to most of the places in Europe,however,this’s my first time joining a tour group. This first experience was very warm and pleasant ,because of our tour manager, Jerry Ong! He really take care of both the old and young very well!I am very impressed with his great attitude towards his work, he is very passionate and he will be a good example for me!Thank you very much, Jerry Kor Kor!From，Sarah Chen Finland trip 18 December 2018
Glad we’ve chosen EU for our Norway Northern Light chase. Very organised, very accommodative to our Muslim needs (all fish meals, thk u). Thank you Sammy our Tour guide for being helpful & thoughtful at all time. It has been the best-test journey of our lives, hoped to travel with EU again.
We had an amazing and wonderful europe trip (16-27 Dec) with our excellent tour manager, Rin Leow.She took real good care of us, went out of her way to make our trip a safe and enjoyable one.We highly recommend this Europe tour.From Family 5
13D Italy/Switzerland/France + 3D DXB Tour Manager: Sabestian MakTo say that I had an awesome trip would be a complete understatement! This trip was extremely fulfilling, all thanks to our guide Sabestian!Just as how his name "SaBESTian" has the word "best", it suggests how he is pretty much the "best" tour guide I have come across after multiple trips with various guides across different agencies.What's important is his affable personality. The ability to bond complete strangers. Laughter is ALWAYS heard on bus rides. Be it through his corny jokes or his laughable Q&A sessions, in which he will reward Belgium chocolates to the person with the correct answers.He bothered to make sure we had the full blast of our holidays. He always made we had opportunities to try local food (not included in the itinerary). We had the "BEST" carbonara, gelato, tiramisu, ham chim Peng, potato chips, burgers and all kinds of food throughout our trip. And true to his word, they were really "the best"!Sabestian really cares about the experiences of his tour members. He bothers to sing Vietnamese and Thai songs to entertain us on arduous long bus rides. He bothers to tell funny jokes that he cooked up himself. He also took meticulous care and effort to remind us constantly of the threat of pickpockets in Europe. It heightened our vigilance and made us much more aware of the problem, one that may have been overlooked if not for him.He is conscientious in making sure that we know the activities expected of the next day and the kind of weather to brace for. This happened daily without fail. having travelled with other agencies and tour leaders before, I must say that the informing of nitty gritty details like temperature and daily activities often remain overlooked by the managers. Not for Sabestian.Thanks Sabestian for being the BEST tour guide out there!
Faith Gabrielle Mok
Wen 2 europe with 34 pplOur guide MayPhua was greatdoing her best 2 accomodate 6 of us who were muslims enjoy very much n d group was fabulousThanx so much MayPhuaU cantik macam bunga
Mohd Jubray Hasan
Salute to our TM Eddie. Thinking on our next trip to Eastern Euorpe with Eddie as our TM again
15 Dec to 26 Dec: Adventure to the Balkans Tour Manager: Elvin MokIt has been a really enjoyable trip to the Balkans for my family and myself. Elvin took great care of us, from the first day where he do the tour briefing till the last day where we collected our luggages from the belt at Changi Airport. Alternative meals were also properly arranged. He would also give an introduction before visiting every places of interest which helps in better understanding the history and culture of the place. He also gives frequent reminders and keep a lookout on pickpockets for us. As Balkans involve crossing borders within Europe, he gave us guidance and lead us through. In addition, we were being assigned a skillful driver in navigating through the mountaineous regions. Overall, the trip is a success.
Tour Name :10D7N Italy Fiesta + 2N DubaiDeparture Date:06-12-18 ~ 17-12-18Tour Manager: JiaFUThis is our 1st time joining EU Holiday and we are very satisfied of the trip. The tour manager JiaFu is very professional, helpful, well organized and taking care of the group .Thank you very much JiaFu for making the enjoyable trip. Looking forward for other journey with EU Holiday again next time.
13D11N Europe + 2N Dubai Tour- 9th Dec to 24th Dec.Tour Manager: Sebastian MakMany Many thanks to Sebastian Mak for this enjoyable Holiday trip for my family. He is the best!
11days 8 nights Finland Norway with King crab safari lead by Jeremiah Tan. We really enjoy the whole tour and the itinerary was great n fun. Thanks to Jeremiah our tour leader he has made the tour even more fun he always try his very best to accommodate our request. We will definately recommend EU to our family and friends.
Mok Suet Ling
Tour: 13D10N Italy , Switzerland & Paris + 2N DubaiDate: 09 Dec 2018 - 24 Dec 2018Tour Manager: Sebestian MakFor the first time joining a tour group for holiday, I must say it's an awesome and amazing experience !!! Our group have 27 members and each of them is very nice and cooperative person which made everything going smoothly throughout the whole journey Sebestian is a funny + patience and very responsible tour manager who ensured everything was in place for the trip including keep reminding us on ways to avoid being the victim of pickpockets....he also shared his travelling experiences with us and telling jokes so we won’t felt boring during the bus ride.....Most importantly, he brought us to try THE BEST PASTA, THE BEST TIRAMISU, THE BEST GELATO, THE BEST “ITALIAN HAMJINBANG” & etc...in Europe Overall, I’m very satisfied with this trip Thank you EU holidays and Sebestian for this awesome experience, if I shall plan for my next travelling trip I will definitely choose EU again....
Best service provided by Sebastian from EU,bring us around and showed us best food and sceneries as well,gave us best chocolates as well and provided us with the best experience as the tour guide
13D11N+2NDXB on 9Dec18.Many thanks to Sebastian MAK for a great & enjoyable trip.Very informative and always in details.Is our 1st time followed package tour as we always travel on our own.We are very satisfied with him as he gave us ample time of our own and have covered many areas.Keep up the good work Sebastian and once again thank you.
I really enjoyed my Europe trip from the 9th to the 24th of Dec 2018.The best thing about our trip was our tour guide Sebastian Mak. He is the “best” cos he brought us to all “the best” food in Europe. He even sang thai n Vietnam songs in the coach! He was very knowledgeable and was highly experienced and would provide us with frequent updates. Thank you EU holidays for making this holiday a good one!
Tour name: 13D11N ITALY SWISS PARISDeparture date: 9 December 2018Tour Manager: Sabastian MakThis trip was an enjoyable one thanks to the cooperative tour members and great Tour Manager, Sabastian.Before and during the trip, Sabastian exhibited high level of consistency - he would send all tour members whatsapp messages every night to summarize his day-end briefing (ie, morning call timing, breakfast timing, assemble timing). He also included information such as activity and temperature for the next day to ensure we put on the right wear and bring the necessary.The tour itself has many long rides from city to city, Sabastian gave us ample time to rest in the coach and fill the boredom with his jokes and life experiences. He is knowledgeable and reads widely, he gave us extra information about the city we visited (ie, population, the European history etc) His stories were mostly engaging, the tour members participated actively, asking and answering questions (maybe because there were chocolates as gifts )To me and my husband's pleasant surprise, he is also very learned about the 3 great faiths. He is more than willing to share what he has read and will be happy to engage into deeper conversation with tour member who loves to understand further.On some days where there were no meal provided, Sabastian provided us with good food recommendations. He is very well-traveled in Europe, as such, his recommendation is worth visiting.Overall, I would say the trip was very enjoyable for me and my husband. Sabastian's humorous nature spice up the long and tiring coach rides. His daily multiple reminders (on assemble timing, temperature, pickpockets etc) had all the tour members well prepared for the entire trip. Without a doubt, I would highly recommend this tour (and Sabastian) to my friends and relatives.Thanks,Jermaine
Jermaine T Jiamin