Amelia Chong

Overall, very well-planned itinerary, friendly tour members, good hotels and food, a very thoughtful, experienced and skilful driver (Mr Zac) and an organised and caring tour leader (Kenneth). Kenneth was punctual and always ensured that the young and old are well taken care of. He often went out of the way to buy my 4-year old daughter surprise snacks along the entire road trip (he really didn’t have to! we were often so appreciative and even pretended to be “Mr Snowman” and bought her a rainbow ear muffs on Christmas day which made my daughter so happy. Grateful to have met a tour leader like Kenneth for this wonderful trip Thank you

Yvonne Lo

We had a fantastic time on the 12D9N Adventure in Balkans led by Alicia Phang. The itinerary, transport and accommodation were great, and we had very professional local guides at different cities. Alicia was a very caring and helpful guide who went to great lengths to make sure everyone was happy with everything. EU Holidays was very generous and considerate in changing our itinerary because of the Covid-19. We appreciated all the hard work in providing us with an excellent service. Thank you, EU Holidays. Will definitely recommend your company to all my friends.

Moses Boon

We certainly enjoy our trip Adventure To Balkans... Is real adventures.. No jokes.. Thanks to EUThanks to our tour manager Sebastian Mak.

Ngernjoo Koh

Tour: 12D9N Adventure to BALKANS Date : 7 - 18 March 2020 Tour Manager : Sebastian Mak This is our family’s first package tour with EU Holidays , and it has such an enjoyable and satisfying trip that we completed. Visits to the many rich UNESCO heritage sites in the Balkans was well planned and well executed. The local and western meals arranged was delicious with much local flavour and quality, including the Roast Port Ribs @Bled Castle, Black & White seafood Risotto, beef Sahan. Hotels provided was up to expectations. Our trip was very well take care by Sebastian, and would like to compliment for his many fine qualities in executing his role. From the onset of tour of small group of 12, Sebastian’s warm and candid personality keeps us comfortable as a group travelling together. He lead the team with great professionalism and has very good product knowledge, sharing with us the many historical , political, religious and cultural history of the Balkans, background to the churches and castles. I learnt many new insights to the Balkans which I never knew of. Also, we are always reminded by Sebastian to stay vigilant when touring various places, and he keep us engaged on long bus rides by sharing many travel tips and jokes with us. He is very meticulous, caring and responsible in executing the travel programs, sending us notification of next day’s program details, weather, so that we are well prepared to enjoy our day’s program. Of special mention is his superb skill in crisis management. Our trip was mired in very uncertain times due to Covid-19, whereby everyday , new rules and changes were imposed by the various Balkan’s governments. In spite of travelling in such unprecedented uncertain times, we thank EU Holidays for sending us such an experienced tour manager that handled the changes and various unforeseen situations with such calm and composed temperament, focussing on the best interest for our group. He keep us promptly updated to the situations and the changes needed, clearly explaining to us the whys and hows, thus keeping the group very much at ease, that we are in good hands throughout the trip. He is caring to listen to our feedback and meeting our respective needs best possible. I could see the passion, drive and commitment that Sebastian delivered on his job, representing very well the company he served in. Great asset to EU Holidays. We would definitely recommend EU Holidays to the other travellers, having such wonderful memorable first trip to the Balkans. As for my family, we will embark on future travels with EU Holidays again, hopefully again having Sebastian as our tour manager. Thanks again Sebastian and EU Holidays. God Bless. Regards, Victor & Jane Lee

Irene Tiong

12D9N Adventure to Balkans led by Alicia Phang. The hotels are comfortable and food are mostly nice. But weather was generally chilly in early March as the region enters into Spring. Alicia was very genuine in her service and also knowledgeable with the practices and customs around there. Despite the panic and fear around Europe during covid-19, we enjoyed the trip very much because EU has done a great crisis management recovery. Our disrupted flight from Italy and its itinerary were replaced promptly with additional perks from the agency. A package worth going for!

Zhu MinChao

Just went on a tour with EU Holidays to the Balkans and truly enjoyed the trip. The tour was very well planned and the tour guide is very knowledgeable and friendly. Would definitely sign for another trip with EU soon!

Adeline Fang

This is our first trip to Europe. Joined my sister's family who has joined EU Holidays to Central Europe in 2018 and signed for Balkan Adventures trip this year. All of us including our 74 yrs Mum truly enjoyed this holiday. Weather has been super good and itinerary interesting. Thumbs up

Catherine Fang

Thank you Anna for your excellent service during our recent adventure to Balkans tour. We wouldn’t have enjoyed it so much without you! My elderly mum is especially grateful to you for your constant care and attention. You are an asset to EU Holidays!!!

Norman Chen

Dear EU Holidays, My wife and I are in Venice today for the last day of our tour of the Balkans and Venice. We are so thankful for the awesome leadership and care shown to us by your tour manager, Mr Joe Teh. Having been on 4 tours with EU Holidays and other tour agencies, Mr Joe Teh is by far the best tour manager that we have had encountered. He is so knowledgeable and professional, and we are immensely impressed by the small little value adding gestures (e.g. Buying birthday cake, arranging for private side tours and helping us to bargain for value purchases) that Mr Joe Teh extended to us and the rest of the tour managers. We are very happy with EU Holidays and Mr Joe Teh has had played a huge role in enhancing our experience and deepening our impression of EU Holidays. Thank you Mr Joe Teh and Mr Drago (Our caring and professional driver) for the memorable experience! Gratefully yours, Norman + Stephanie

Boonheng Lua

Balkans Trip 21-31 December 2019 Tour Manager - Roger Koh Had joined this tour, and enjoyed the trip very much especially with Tour Manager - Roger. Roger had provided best service, taking good care of the group. Recommend to join his tour!