Tour Manager: Mr Russell Tan Thank you for the trip! Everyone has a pleasant tour, performs well, let us all have an memorable trip, we very enjoy for this trip. Thank you.
It was a remarkable trip with our tour manager Russell, it was splendid. He is experience and knowledgeable about Turkey, and always provide us with helpful information and guides during our trip together with his fellow Turkish guide. Their professionalism and well behaviour in its services had made our trip an absolute success and a memorable one. The activities and schedules were well-plotted. Russell is a good photographer too. Moreover, we had a pleasant bus captain who had taken us through long journeys on land safe and sound.
Tour guide Russell Tan is very caring and patient, and helped us take a lot of beautiful photos, which is great! Thank you very much, 100 points given!
Yu Chiam Yen
Want to say thank you to our Tour Manager Russell Tan for a Memorable, Safe and Happy Holiday- 10D7N AMAZING TURKEY. The itinerary was well planned and WhatsApp us daily itinerary together with the weather forecast throughout the journey. Russell was joyous to be around, replied to the questions with a comforting smile, ready to give a helping hand to the group - especially for taking memorable photos, made the Holiday a Wonderful One. In future, will join your team again. Wishing him all the best in his career and safe travels in all his tours. Finally, giving my sincerely thanks to him for being a good tour leader.
土耳其之旅10天7晚 导游：Russell Tan 这是我们第一次参加EU Holidays 土耳其团,景色非常优美,导游Russell也替我们拍了很多很美的照片,强力推荐导游Russell,因为他是一位很友善,而且很有耐心的对待每一位团友,有些团友在等着Russell替他们拍照,因Russell很厉害拍片,每一张象片角度都拍到很美,在这10天7晚的行程，大家都玩的很开心，感谢Russell 的带领，希望下次还可以再参加你的团。
Tour Manager - Mr Russell Tan This is my first time travelling with EU Holidays recommended by friends and colleague. I would like to recommend EU's Tour Leader Russell for his 5 stars service. The whole itinerary is perfect and we are so fortunate for leading us by well-planned Tour Manager Mr Russell Tan. Russell is well planned and shared the following day's weather forecast, itinerary plus visit highlight via WhatsApp every day. He and local tour guide shared the historic background of the places we visited every day. He is knowledgeable and very responsible tour leader and taking care of all our needs, especially he helped to take many great pictures for us. We greatly appreciated his excellent service and making our tour trip so much memorable and even more enjoyable. We also would like to express our special thanks to fantastic local tour guide Mr Umut for sharing information for historic ancient places throughout trip, and experienced driver Mr Ayhan for safe & pleasant journey. I will defintely travel with EU again for my future trips and hope to join the tour leading by Russell.
Thein Yin Yin
Had a memorable and fun trip. The tour manager was professional and looked out for our safety constantly. He was knowledgeable and kept us entertained throughout. Never had a dull moment. Would definitely want to travel with Eu holidays again
Thank you for organizing our tour so well! You were extremely professional and well behaved in your services which made our trip an absolute success & memorable!
I recently joined a tour to Turkey lead by tour manager, Russell Tan. He is knowledgeable on the itinerary and very caring. He follow up and try his best to fulfils all request. At every tourist spot, he ensure that no team members are left behind. I certainly recommend his leadership in any tour.
Soon Yong Koh
Thanks to Ricky Woo, our tour manager for this fun and memorable trip! He had gone out of the way to make this trip as smooth as possible despite the Finnair strike. Without him thinking out of the box, our trip would have been wasted because majority of the time would have been spent in Helsinki. He had also been very considerate and taking good care of everyone during the trip! We would join the tour again because of him! Hope to see him on future tours!
My first tour experiences to Europe were pleasant, smooth and enjoyable journey with the professional leading of our assigned tour manager, Tammy Tan. She had always been caring to all of us. I joined this tour group alone without friends and family members. Thus, Tammy would ask me to join her and the driver for a meal or two to keep me feel comfortable and accepted in a tour group. Sometimes, she would pass us some biscuits and shared her food. Besides, she was very eloquent in her speech and shared every knowledge she knew about what were required of us to know. She maintained her professionalism by ensuring every journey was smooth at all times. She would remind us to be safe and alert wherever we were. This was something which I felt impressed and respected her for as compared from my past experiences with other tours. Most importantly, Tammy did her job to the best of her capabilities which reflected her love for her career. Thanks to EU Holidays! I look forward for the next tour with EU once again.
Heng Kok Sin
Have much fun on this trip with our Tour Manager, Ricky Woo. Thanks for being so considerate and taking good care of everyone on the trip.
Special thanks to our Tour Manager, Ricky Woo!! You have done a great job leading the group through the Finnair air strike. We got to experience a train ride to Rovaniemi and you took good care of everyone onboard,making sure things run smoothly. 辛苦你了! Great job in making this trip fun and memorable!Hope to meet you again on future EU Holidays tour!
This trip is very enjoyable because of the traveling companions/ group members are very caring. Ricky is very meticulous and will inform us what is expected for the next day itinerary. During the Finnair flash strike on 20/21 Nov, we were not able to fly to Ivalo to travel to Norway and that disrupt King Crab Safari trip. Without any confirmation from Finnair on the next flight out from Helsinki, we may be stuck in Helsinki for the next 2 days. Our group have suggested travel overnight by train to Saariselka on that very day so that we would not miss the next day trip at Saariselka. Ricky immediately took up the challenge to work with the planning manager for permission to proceed and bought the tickets for all to travel by train to Saariselka. Thanks to him, we can continue our travel journey instead of being stuck in Helsinki with nothing to do except shopping in the cold winter there. It’s also a very different travel experience and my boy like it a lot. Thumbs up to Ricky. Well Done.
Sin wen is a very responsible manager, she constantly provide updates on Tour itinerary (Daily) and always ensure we are well prepared before the activity. she has tried to reach every individual and find out out their concerns and help them to solve the problem. she is very cheerful and always motivating us. with her we felt safe and enjoy the entire journey. Sin wen, keep up your good work. cheers.
Had a great trip this time round. Our tour manager Tammy Tan is helpful, approachable and patient. She will ensure all the tour mates are well taken care and resolved any issues promptly. Even if she may not have the answer immediately, she will find out and replied us accordingly. Thanks EU Holiday & Tammy Tan for the enjoyable trip.
Poh Tiang Ng