Tour guide Whyee, her service very good and professional to gave us a wonderful trip on 4/5/2018~13/5/2018 Eastern Europe trip. Her professional guide gave me a very wonderful experience in Eastern Europe trip. I very satisfied with her service. :)
This is the 2nd times I have travel with EU.The first time was 2 years ago to Amsterdam Holland.This time I am very happy with Siew Chuen being my tour manager. She is very patience and caring. She would call up every room after we had check-in to make sure the rooms are ok.Even on the last day which is our free day (which mean is her day-off too), she organized to bring our group of 23 to the Flea market and Plaka by foot. She checked out “good buy” and get us discount on our purchases. She also help us to arrange Chinese Dinner as she knows we long for Chinese food.Also I would like to comment that EU Holidays packages are value for money. We are given 5-stars hotels, St John at Mykono , Davini Palace in Santorini - walking distance to Fira, Michelin dinner at Athen was fantastic and not forgetting 3 Sunset dinners at good restaurants in various places.Excellent works EU Holidays and I will definitely recommend anyone thinking to travel to Europe or Exotic places to consider EU Holiday.P.s. our group became so close that we have our own chat-group and planning to meet up in Singapore for Dinner. And hopefully can travel again with EU HolidaysGood job Siew Chuen and EU Holidays �����
My wife and I just came back from a 13 Day Italy Switzerland France + 2 Day Dubai. We started our package tour on 3 May 2018. Our tour manager is Sabestian Mak. Prior to the trip, Sabestian held a pre-departure briefing. In the briefing, he shared with us very useful information like weather condition, travelling wifi, meeting time, seat preference on our flight, dietary requirement etc. These useful information help us a lot during the trip.Sabestian is a helpful, accommodating and knowledgeable tour manger. He is also a very cheerful person with a great sense of humour. The information that he shared with us shows that he is a very experience tour manger that is committed to his work and also to meet the requirements of his customers. All this effort that he made ensures that my wife and I really enjoyed ourselves.There was a day whereby we had our catered dinner in a hotel in Switzerland, the dinner was fish in curry sauce. As my wife do not take curry, we informed Sabestian accordingly and he made the necessary changes so that my wife could enjoy her dinner. He made an effort to come by our table to ensure that the changes he made suits the taste bud of my wife. Thank you Sabestian.One thing about Sabestian that impresses me is his sound knowledge of history of the different places of interest that we visited. He even shared with us more information and how all these link up with each other. His revelation of certain topic is very unique and this makes his tour interesting. The things he shares are unlike normal history where we can Google in the internet, what he shares seems more like a revelation to us.Another thing that Sabestian impresses me is his good command of English. The way he sounds is very convincing and charismatic. I also came to know that he knows Vietnamese, Indonesian, Malay and Thai. These language skills will come in handy when leading tour groups.Overall, I like the way Sabestian lead the tour. He is strict and firm about timing but yet conducts the tour in a pleasant and humorous manner. He even went the extra mile by arranging a collective birthday celebration with 5 cakes for all those who has their birthday during the trip. My wife and I really enjoyed the trip and both of us are looking forward to having more travels with EU holidays and hopefully Sabestian will be assign to be our tour manager.
My first time holiday trip with EU HolidayTour recommended by my daughter.Sebestian Mak is a helpful n responsible Tour Manager n some more he is humour. He always made sure everyone were informed the coming day schedule, nearby shopping center n various good places for lunch n dinner.He care for everyone n even surprised several tour members with BIRTHDAY CAKES. THANKS. He is knowledgeable, sharing places of interest n remind everyone to be beware of robbery.Finally I will like to recommend EU Holidays Tour to my friends.
Robert Chua Heng Swee
Kudos to Sabestian who made our trip with our toddler an awesome and worry free! A good tour manager who orientated us on what to anticipate which includes the "things" to look out for and not forgetting "The Best" gelato, hotel, beef noodles etc. He's knowledgeable and takes his work with pride! Indeed an asset to EU Holidays who doesn't forget to guide us on which package to take next.. lol.. Thanks Sabestian! Hope to have you as our Tour Manager again!
My wife and I followed EU tour to Balkans to celebrate our 45th Wedding Anniversary. A big thank you to our tour manager Huiqing. She is so caring and has informed the airline. We seated at seat 45 row and the plane staff help us to celebrate our 45th Anniversary with photo taking and flower bouquet and Ice creams. This is the first time we have such a memorable experience. The places we visited are all the places we never been. Last year we are with EU to Hungary few places also.I dare to say Our Tour Manager is the best leader we ever met.Big thank you to Huiqing and EU. We will follow EU tour again and hopes to leaf by Huiqing.
Great tour manager who took great care of us (esp a big group of 34) the whole trip. The trip went well as she ensures all our needs are met. She also brght alot of joy and laughter to us. Will highly recommend her to lead groups or join tour group lead by her in future.
It has been 2 days since I had returned from my trip, Switzerland, Italy and France, with EU, led by Sabestian. I thought I should give some credits to Sabestian for planning the everyday itinerary and accommodating to the needs and wants of every one of us.He put us first during the trip by ensuring that we enjoyed ourselves e.g. enough shopping time, told us where the best deals were. He had not only added value to our experience in Europe but also to our pockets.Kudos to you, Sab! Hopefully when we sign up with EU again you will be our tour manager.
The tour places EU organization selected was not duplicate as last year I was with them to Hungary, part of Eastern Europe and this time is the second part. The places we been are very well organized, the important part is we have a caring and knowledgeable EU tour leader Huiqing. We will follow the tour lead by her again.
Toh Sian Chow Toh
I would like to give my compliment to our Eastern Europe tour manager, Joe Teh. He is a professional, excellent and caring tour manager. Well planned and efficiently time management that make us can visit so many places �He is also very humorous and share a lot of jokes with us �I hope we can join his leader tour in our next trip!
Awesome Europe holidays with my family of 12, we always travelled with EU holidays and he is one of the best tour managers. This tour manager is very friendly, helpful, accomodating, and is sincere. Always great to have him as our tour manager, he is very cheerful, have a gd sense of humour, experienced, observant, committed to his work, and we really enjoyed ourselves and have a great family holidays together.The services he provided is highly recommended, we are happy with his excellent services rendered. Best tour manager for this holidays. Perfect holidays matched with one of the best tour managers.Will definately hope to travel with this wonderful tour manager again! 5 Stars & thumbs up � for this generous and awesome tour manager Sebastian.
This trip is a refreshing change from the usual coach tour as the mode of transport is by public trains all throughout. Had to do lots of walking as most hotels were located at least 10 mins away from the train stations. But we were blessed with fine weather, beautiful sceneries and a competent tour manager Jiafu. With his thoughtfulness and attention to details, the trip proceeded smoothly. Thanks to Jiafu and fellow tourmates, we had a wonderful holiday!
Tan Bee Hwa
Departed for a 13D Italy Swiss & Paris + 2N Dubai on 3rd May 2018 and returned on 18 May 2018.Having had bad experiences with group tours with other agencies, I had second thoughts about putting my honeymoon at risk with another group tour. However, I decided to go with a leap of faith and never regretted it this time.Sabestian took good of the tour group, sharing with us the dangers of each city/country and constantly nagged at us like my Ah Ma. Thanks to that, our tour mates also constantly kept a looked out for each other and the tour went smoothly.Sabestian is also very knowledgable, constantly sharing about the local food and the history. The BEST gelato, the BEST pasta, the BEST chinese food... the BEST.... and the list goes on and on. He also responded promptly to our queries during the tour.Good job and Thank you EUholidays and the BEST tour manager Sabestian Mak for the well planned and executed tour.I had a great 2 weeks in Europe and Dubai!
Cheong Kai Yeong
My first trip with EU Holidays, a very memorable and wonderful one!Our tour manager is a caring and fun-loving guy. He is knowledgeable on the places we visited and always plan well ahead so that we do not waste time on waiting for trains from one place to another. Good recommendations on what and worth to buy. Helpful and detailed in taking care of the group members. Overall I m satisfied with the service provided. Thanks once again, Jiafu!
The tour package included 2 nights Dubai and since we were not interested in Dubai, we opted for the land tour to Switzerland. We had a great time! Thanks to the wonderful tour mates & our Tour Manager Jiafu. Jiafu is humourous, helpful & professional. He is caring and took good care of everyone during the trip. Thanks to his well planning, everything went smoothly throughout the trip. He would always check out the routes so that we would not make unnecessary detours.Before we left the group n departed for SG, Jiafu went an extra mile to brief us on the arrangement for the transfer to airport and how and where to get our tax refund at the airport. He even messaged us to check if we got our refund n if everything went on well on our departure day. We were really touched.The itinerary was planned quite nicely and we had ample time at each location to shop or roam around. The hotels that we stayed were generally good but some of them were located quite far from the train station . We only had 1 meal of Chinese food and the rest were local/western which we preferred.We had a memorable holiday with Jiafu & EU and look forward to travel again with Jiafu.
Forgot to input comment. Here it goes. Exciting Unique Holiday to Switzerland from 4 May 2018 by Trains attribute to good guide who treated us as “Extraordinary Unique” individuals with loving care and insight explanation of Swiss Alp, culture and economic climate. Thank you Jiafu for making our trip memorable. You have keep up the EU standard of service.