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Testimonials

Testimonials




Went on the 10D7N Tour to Spain and Portugal on 2 October. I would like to express my appreciation to our Tour Manager, Ms Judy He. Through all her work she did throughout the trip, it showed her passion and enthusiasm in her job. She would play a small game in the coach so the journey to the next destination would not be so bored and seemed so long. She also provide goody bag with some candies and crackers when she played a movie in the coach. Though these were just some small little things, the afford really impressed me. All in all, she really made my trip a very memorable and enjoyable one.


Ailee Hia

  • Tour: 10ESP10S02/19EK
  • Tour Manager: JUDY HE
  • Date: 03/10/2019 - 11/10/2019

Tour : 10D7N Grand Train Tour of Switzerland + 2N Dubai Date : 01 - 12 Oct 2019 Tour Manager : Jia Fu My husband and I went on this tour and we had a wonderful time in Switzerland. Commuting was by train and sometimes by bus. We had to walk between hotel and train stations and walk to all the sightseeing locations. Although we did not have a tour coach to ferry us around, travelling on the Swiss trains was a comfortable and pleasant experience nonetheless. Our tour manager Jia Fu did a very good job in leading all 36 of us. He made sure that we were on time for all the train rides. He would diligently go round the cabins to make sure that everyone was ok. All the itineraries were carried out smoothly and at a relaxed pace. Hotel accommodation was good. But with regards to the meal plan (lunch and dinner) it would be good if guests were given the option to choose their preferred choice of meat for the main course. Nevertheless we did have an enjoyable vacation. All thanks to our very responsible tour manager Jia Fu who had put in a lot of hard work to make this trip a memorable and delightful experience for us. We will definitely choose EU Holidays for our future vacations.


Annie Chan

  • Tour: 10ECSTTS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 02/10/2019 - 12/10/2019

Judy created good idea examples like playing Bingo game to pass time while traveling long hours in the bus and bring her own vcd regarding about church in Spain for us to see pass time and buying titbits for us to eat .An outstanding tour manager for us. Cheer!!!


Tan M Tan

  • Tour: 10ESP10S02/19EK
  • Tour Manager: JUDY HE
  • Date: 03/10/2019 - 11/10/2019

Myself and my husband together with our friends (Anna Chee & husband) booked on the 9 days 7 nights Best of Russia tour from 6/10 - 14/10/2019.On behalf of all of them, we would say that our tour manager, Russell Tan is a very responsible, efficient, patience and well organised person which made our tour enjoyable.


Nancy Ung

  • Tour: 10ENLEDS06/19EK
  • Tour Manager: RUSSELL TAN
  • Date: 06/10/2019 - 14/10/2019

My family and I went for the Grand Train Tour of Switzerland from the 1st to 12 October. Our tour manager was Wang Jia Fu. He was very witty, caring and knowledgeable. He would constantly tell us interesting stories about the country, get souvenirs for us, making sure we get the most out of the trip. He would also always remind us on the following day’s weather to make sure that we are in the right attire. In addition to normal tour manager responsibilities, he went an extra mile to make our trip as enjoyable as possible. For example, arranging a birthday cake for my mum which took us by surprise, buying us beer and wine to accompany our meals, and personally booking a coach for us from Zurich Airport to the train station so that we did not have to go through the trouble of handling our luggage (not part of the original tour package). This was our first tour with EU Holidays and I will definitely join EU Holidays for another tour again if it is led by Jia Fu.


Su Hui Bok

  • Tour: 10ECSTTS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 02/10/2019 - 12/10/2019

Dear Sir/Mdm, I would like to compliment Jason Ang who was my tour guide for the recent Austria trip 01 -13 Oct 2019. He was very knowledgeable and very well organised in his planning. Apart from that, he tried his best to assist tour mates and resolve various issues faced by them. He has made my trip very enjoyable and I am pleased with his professionalism and service. Thank you and I look forward to more trips in future with EU Holidays. Regards Mr & Mrs Wee


Keng Sing

  • Tour: 10EEMUCS01/19EK
  • Tour Manager: JASON ANG
  • Date: 01/10/2019 - 13/10/2019

We r just joined the 11n8d Greece trip by tour manager Kenneth Ng as he is a very responsible and caring person. Before and during the trip he would gaving us a very details shortlist to remind us. give him thumb


Hong Hong

  • Tour: 10MGATHS03/19QR
  • Tour Manager: KENNETH NG
  • Date: 04/10/2019 - 13/10/2019

My wife and I went on the 12D9N Adventure to Balkans from 2 Oct and thought that it was really an enjoyable experience that packed more than what we had expected. The itinerary was well planned and most of the hotel stays were great, especially during our stays in Zagreb and Dubrovnik. For sure, our tour manager, Ann Soo, also made a positive difference to this trip (coincidentally, Ann was also our tour manager for our Italy trip with EU last year!) Always going the extra mile in her duties, I must say Ann took care of us very well this trip, as usual. I remember that during our hotel stay in Slovenia, we were allocated an attic room, which we knocked against the roof ceiling above our bed and the toilet seat from time to time, due to space constraints, and the room wasn't well ventilated. We informed Ann of this and she immediately arranged for a change to a better room the next day when it was available. In the meantime, she got us a table fan, which helped to better ventilate the attic room during our first night stay. That speaks a lot about her dedication to work, we believe! On meal arrangements, however, we find that EU's meal selections for this trip probably needs some improvement, especially the lunch provided after the Pltivice Lakes National Park tour (pork main course) and one of the lunches provided in Dubrovnik (fish main course).


Wallace Goh

  • Tour: 10EEBALS02/19EK
  • Tour Manager: ANN SOO
  • Date: 03/10/2019 - 13/10/2019

9D/7N Best of Asia6 oct to 14 octTour Manager : Russell TanWe all had a good time though its only a short trip. Itinerary was well planned.Tour group was nice and friendly. Tour manager, young Russell , is experienced and professional. He is very helpful, patient and really took care of the groups needs. This is my first tour with EU (with 3 other companies before) and Russell is by far the best tour manager i have.... caring, helpful, patient, obliging and always there for us (at our beck and call)Will definitely recommend EU Travel to my friends.5 stars for Russell Tan!


Clara Chan

  • Tour: 10ENLEDS06/19EK
  • Tour Manager: RUSSELL TAN
  • Date: 06/10/2019 - 14/10/2019

Tour : 10D7N Grand Switzerland Train Tour + 2N Dubai Date : 1st to 12th Oct 2019 Tour Leader : Wang Jia Fu My husband and me had a wonderful trip with EU Holiday !!! We had an amazing Tour Leader Jia Fu. He is a person with passion and devotion in his job, taking care the group with individual needs in patience, satisfaction, solution and result. Jia Fu not only share Switzerland information to us , at the same time, he share other holiday package which EU Holiday selling. In Conclude, Jia Fu had done a good job, Cheer !!! (佳福)佳人领队,福气满团!


Jenny Cheng

  • Tour: 10ECSTTS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 02/10/2019 - 12/10/2019

Yes , lots of good information from Judy on wat to buy, good to eat n she also shared many interesting experiences. Professional guide


Sharon Tan

  • Tour: 10ESP10S02/19EK
  • Tour Manager: JUDY HE
  • Date: 03/10/2019 - 11/10/2019

Tour name: 10D 7N Spain and Portugal Date: 2-11 Oct 2019 Tour Manager: Judy He Special thanks to our tour manager Judy she provides excellent service throughout the entire tour. She is sincere, professional, thoughtful, helpful and tried her best to meet our requests. She even added additional stops that were not part of the itinerary. Great job & keep it up, Judy!


Chloe Hong

  • Tour: 10ESP10S02/19EK
  • Tour Manager: JUDY HE
  • Date: 03/10/2019 - 11/10/2019

10D7N Grand Train Tour of Switzerland + 2N Dubai Departures: 1-12 Oct 2019 Tour Manager: Jiafu My husband and I joined EU for the first time and have a good impression of the tour. We are so blessed to have a wonderful and caring tour manager - Jiafu, he takes care of everything, he makes sure we are safe and at times give us pleasant surprises. He has done his job very well and we are very satisfied!


Wancy Mok

  • Tour: 10ECSTTS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 02/10/2019 - 12/10/2019

10D7N Grand train tour of Switzerland Both my husband and I had a good experience with our first EU holidays. Thanks to our tour manager JiaFu, his dedicated and responsibilities made our trip safe and not rushing. Appreciate all his efforts and we wish to join the next EU tour with him.


Josephine Kwong

  • Tour: 10ECSTTS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 02/10/2019 - 12/10/2019

Just completed our 10d grand train swiss tour with our wonderful tour leader (Ong Jia Fu aka Michael). He is definitely one of the most experienced and well- thought tour guide i ever seen. As we only joined the land tour and flew in earlier, he made the effort to contact us prior to our flight to answer any qns that we may have. Its not easy for a tour guide to plan everything beforehand esp with all the train rides and timing to make the whole trip smooth. This trip do not include any coaches or any other local guides. He self-handedly brief us on all the local attractions and history! At all times assuring us not to worry on the train timing and gave us ample time to take pictures/shopping/makan. Definitely will want to join tours guided by Jia Fu in the future and im sure the rest of the tour members share the same thoughts too. Will be sharing this good experience with friends! Well Done and thumbs up Jiafu!! Great selection of hotels/resorts by EU holidays (Rooms were quality, clean and comfortable). Unique train tour organised by EU holidays which is different from other group tours. It will be even better if theres additional stopover/ overnight in Bern for future itinerary.


Charles Low

  • Tour: 10ECSTTS01/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 02/10/2019 - 12/10/2019

My 1st tour experience and i have no regrets about it. My tour manager Connie Hay had made sure all our itinerary, accomodation, food etc etc was 100%. We felt so safe with her & not forgetting her good sense of humor! very lively n lovely person. Tq Eu Travels. I would say ur price is reasonable.


Harveen Gill

  • Tour: 09ECERPS19/19EK
  • Tour Manager: CONNIE HAY
  • Date: 19/09/2019 - 03/10/2019

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