Kudos to EU holidays for delivering an excellent service!Hats off to my fantastic tour manager, Mr Syafii Lubis, who made the 13D10N ALL IN EUROPE FOOTPRINT a memorable one indeed! He was very professional and proactive. He tried his level best to accomodate each n every one of his guests. He is a real asset to the company. I really appreciate Mr Lubis for his genuine care n concern. His constant reminders on keeping our valubles safely n to watch out for 'babies'
Tour name : 13D9N USA East Coast + Canada, 17 -29 May 2019 Tour manager : Andy Yuan Recommendation by tour member, Cheryl Tan The trip was very well organised and great fun; tour members warmed up rapidly to one another thanks to the friendly atmosphere initiated by our easy-going, humourous, unflappable, very capable and efficient tour manager, Andy Yuan. What stood out for me in particular were the stay at Niagara Falls (our rooms were facing the Falls!), Boston (wish I could have stayed longer..), learning how to eat a whole lobster for myself!, and the retail therapy at Woodbury Common! Undoubtedly, the visits to other historical spots were also very memorable with lots of photo-taking. Having Andy as our tour manager was one of the best things ever! He has excellent communication skills : very fluent in English and Mandarin, gives clear concise instructions and repeats when necessary without being "lor sor", and is gifted naturally with a very good voice :-). Andy has high EQ as he easily and confidently engaged us with humour, patience, anticipating our needs before we articulated them. For example, he arranged a dinner birthday surprise one day before the actual day for a tour member at the French restaurant because on the actual birthday our dinner was at a Chinese restaurant, and we all know the French are more creative with celebrations. So, it was a wonderful birthday moment which everyone enjoyed! Andy took the initiative to re- arrange our airline seats so family / friends can be seated together. It takes time and effort to sort out the seats for 34 pax (using our boarding pass) so Andy went the extra mile which demonstrates his excellent customer service. Will certainly recommend euHolidays to my friends! By Cheryl Tan
Merewyn Ho Wai Yin
We had a great experience with EU holidays this June. Big thanks to Andy, our tour manager, for bringing us around East USA & Canada. Thank you for sharing your knowledge and giving the best recommendations and tips about the trip and places of interest :) I would also like to give a special shout-out to Jacky for handling our last minute booking promptly and professionally!!
Had second tour with EU holidays two weeks ago, East USA+ canada 13 days with Tour Manager Andy, we had so much fun and laughter throughout the trip. His professionalism, friendliness and tender love and care to each of us made us feel like a family, which foster much bond between everyone. It was not boring at all with the coach ride that sometimes range from 1-3hours as he share with us some of his stories, jokes and experience. He’s also proactive in every approach, such as heads up to us with a bad weather forecast on a upcoming day which he have been monitoring for the past few days to prepare us of what to wear and bring and to expect. Also, give us information on the upcoming attraction on what to look out for, what’s plan for next day etc. Definitely recommending Andy as your next Tour Manager!:)
Our group of eight (8) friends and their family returned few days ago from the 11D8N Balkans Delight (EESJJS) tour package with 28 tour members led by tour manageress, Anna Ang, and we departed on 1 Jun 2019 (Sat) evening. Throughout the whole itinerary, I realized that Anna knows her job nature well and carries out her duties diligently. She is knowledgeable and has a strong sense of responsibility in ensuring that all members were well taken care of. She set up a “group chat” for the tour members who were volunteering to join it via Whatspp to keep us well informed the programe for the following day including time to wake up, morning call, breakfast, weather forecast, things to bring .. etc. During the trip, Anna was very friendly and mingled well with all members, making us feel at home like family members. She gave us chocolate and preserved tidbits, which brightened our mood for the day. She highlighted to us the importance of places and to beware of pickpockets and safety precautions both in English and Chinese. She has also tried her best to keep up the Chinese language. Though we have few coach captains from various countries, they have excellent driving skills and always ensure that our journey went well smoothly and safely in all roads conditions. These coach captains were very helpful in loading and uploading our heavy luggage’s every day into their coaches. Our tour members appreciated it very much that the coaches provided us with free WiFi internet services during the journey. Please convey our appreciation and complimentary remarks to these coaches operators. As for accommodations provided this trip, tour members are happy and found upmost satisfaction especially with Hotel Croatia Cavtat@ Dubrovnik, Sheraton hotel @ Zagreb and Park Hotel @ Slovenia. As an Asian, majority of us might not be able to appreciate the western food except Cesarsko Mesto （皇城酒家）@Slovenia. This Chinese restaurant located at Slovenia has given our tour members a very good impression in providing tasty Chinese food. It is our pleasure to meet many tour members from all walks of life in this tour group. At the end of the day for a group tour, we have the opportunity to know and understand each other better except a few members who seem to be reluctant to mingle around which might due to personality or nature. On the whole, we are impressed by the dedicated services and care rendered by Anna Ang. Our trip was made memorable by your tour manageress, Anna and EU Holidays. We have no hesitation in recommending the tour to our friends or having another trip with EU Holidays. Cheer!
Eng Hui James Tan
Went on a 10D7N Amazing Turkey Tour on 08 JUN 19 with Kenneth Ng. He was friendly and helpful throughout the trip. We enjoyed ourselves very much! Definitely will engage EU Holidays for our next trip!
Firstly i must say Well Done to EU Holiday for organising such a Wonderful Places in Istabul I would highly reccomand to take Eu Holidays as your 1st choice for an vacation/honeymoon package Bravo EU Holidays
Kuhan Ravee Kuhan
13 days 9 nights USA East Coast + Canada 31 May - 12 June 2019 Tour Manager Andy Yuan I would like to sincerely thank our tour manager, Andy Yuan, for taking good care of us throughout our trip. He ensured that everything was well taken care of. I would say he planned everything really well. He gave good suggestions and recommendations. He is really humorous and we were constantly entertained by his jokes. He is good with kids too. My fussy boy did not make any fuss throughout the trip and had enjoyed himself. Andy has really done a great job and we appreciate his hard work. It was our first experience with EU Holidays and we would definitely be back for more! Thank you!
my mum and myself just came back from USA + Canada Trip from 31/5 to 12/6, led by tour manager Andy.we were very well taken off whether it was the city tours, historical information as well as daily administration such as what to prepare for each day's journey. (e.g if it is going to rain, to bring extra change of clothes and ample stops at super markets to buy water etc.)my mum and myself enjoyed ourself alot through the itinerary planned.will strongly recommend EU holidays and Tour Manager Andy for everyone looking for a holiday at very competitive prices.thank you.
Lawrence Lee Teck Yew
Tour: 13D10N HIGHLIGHTS OF EASTERN EUROPEDate: 29 May to 10 June 2019Tour Manager: Joe TehJoe is definitely one of the best, if not the best tour managers I've encountered so far. He is genuine, personable and has this positive and calm demeanour that put one at ease. He is also very knowledgable and volunteers information about the history of the countries/ places of interest. Best thing about Joe - he has great initiative and always goes the extra mile. Every night, he will provide an update about the following day's weather. If we have free and easy time, he will recommend places to go and will send us information (google map images, tram directions etc.) to guide us. Under his leadership, all 30 of us were all very punctual and got along very well. Thank you Joe, hope to travel with you again!
01 June 2019 11D8N Romantic GreeceTour leader: Shirley WangFantastic travel experience and excellent hotel stay. Beautiful scenery and thanks to Shirley to make this trip enjoyable.
Just returned from the eastern Southern Europe trip led by mr Joe Teh and thoroughly enjoyed it . The memorable trip was attributed to this freelance guide whom is rich in experience and knowledge about Europe . His crisis management skill was also good when bus failed to turn up on last day. Tweeting of itinerary on his own initiative was objective and reaps excellent result. It was not all about shopping for his own personal gain for some guide but he was sincere to share the pros and cons of the purchases in Europe eg germany, Austria, Prague. Good job joe Teh. Your service level was top notched. Keep it ups
Judy Lau Guat Siang
Denise Chew has been a very helpful and spontaneous tour guide. She is fun and takes very good care of the group. Thanks to her we enjoyed our tour to South Africa !
Tour package 13D10N Eastern europeDate 22 May - 3 June 2019Tour manager Dylan TeohThis is our first experience with EU holidays to Eastern Europe. We enjoyed the breathtaking scenery cum shopping. Were happy to be able to capture some beautiful memories though we have one or two issues with the air conditioning in the hotel. Overall it was a good holiday.A big heartfelt thanks to our tour manager Dylan Teoh who is friendly.. helping us esp in our tax refund at shopping center and airport.. attentive to all of us and constantly reminding us of our belongings, group with 31 pax.Overall we enjoyed our trip and will definitely consider EU Holidays for our next vacation.Cheers
Denise is craziest tour leader evah! We love her. It was really fun and good experience of our first trip with Eu. Thank you Denise
Best holiday thanks to our tour guide Denise . She took very good care of all of us and make sure we have a good time