This is my first time travelling with EU holidays and it has been a good experience. I'll definitely come back to EU holidays because of the excellent service from our tour manager, Miss Ng Hui Qing.Hui Qing is superb & an experience tour manager. We never miss any spot. whenever we go, there's always good recommendation from Hui Qing, be it food or scenery, good photo spot, etc..Its was an unforgettable experience. I missed the laughter, the fun, the good 11 days + 2 night Dubai that was spent together with the tour mates. I was grateful that I have become friend with some of the tour mates and my loving tour manager, Hui Qing :)Thank you Hui Qing for being a responsible, caring and fun loving tour manager. You are actually on par with my very first Europe tour manager back in year 2012. This second trip although going to the same place again, but is a wonderful journey all because of you and our loving tour mates.
We'll definitely come back to EU Holidays because of the excellent service from our tour manager, Ricky Tiang. Ricky is one of the best tour guide I have ever met. He is knowledgeable, funny and caring! I had followed lots of tours with different agencies and ALWAYS fall asleep in the bus. Surprisingly, i didnt fall asleep during this tour because of his jokes and fantastic stories about Scandinavia.Beside these, he also brought us to some attractions which are NOT INCLUDED in the itinerary. How amazing he is! Overall this trip is enjoyable and we looking forward to joining Ricky again�
This is our 1 st Europe trip with Eu Holidays and it is a cost saver package. I assumed the whole trip should be just average, yet it was beyond my expectations. Especially the land tour arrangements.The tour manager, Veronica Lee, arranged the group to cover places beyond the ordinary. In Pisa, she showed us the old town beside the Miracle square and even the Marina di Pisa, it is a beach town not far from the Leaning Tower.In Florence, we had dinner in the old town which you really enjoyed the atmosphere of this renaissance historical sight and with a feeling of travel back in time.As this is not a full board package, she showed us to local Italian restaurants which serve authentic Italian meals with a reasonable price. I enjoyed my tiramisu in Venice; pasta with pesto sauce, baked anchovy and mozzarella in Cinque Terre.Not to forget, on the first night, the dinner at the restaurant beside the hotel is so wonderful and the portion is overwhelming.Anyway Veron, thank you for being a responsible, caring and fun loving tour manager.You are actually on par with our very first Europe tour manager back in 2005. This second trip to Italy is a wonderful journey all because of you.Koh Yee Chin and family
Goh Wu Chong
We had just returned from a 11Days Europe +2 nights Dubai and we had a WONDERFUL time spent with lovely HUIQING, our tour Manager. She was accommodating, pleasant, knowledgeable and FUN!!! We had so much laughter... and must praised on her photo taking skills too, everyone looked fabulous in all pictures taken by her. She would also constantly recommend whereabouts we could get cheap and good buy, ensure we get the Best Deal possible. Thank you Huiqing for making our trip a memorable one, especially your laughter. Without a doubt, we would highly recommend you.
Tour package:13d Italy Switzerland France 22-09-2017Tour manager:Kevin ChengWe were blessed to have Kevin lead our group. He was caring and jovial, always there to make sure we're safe, happy and satisfied. 15 of us went boat tour and took some wonderful pic with Dubai famous building and resort. Thanks to my old and new friends for all the jokes and laughs for 2 weeks. Now otw home. Cheers!
13D10N #Italy #Switzerland #France + 2N #DubaiDeparture Date : 1 Sep 2017Tour Manager : Rick CheongI always wanted a trip...a long trip where i can recharge myself properly. Didn't had a place in mind, i email a couple of agency & hoping some good proposal comes along. EU holidays came back (the fastest) with a some choices & patiently engulfing my preference & that's y i ended in Rick's tour.Rick is superb & an experience tour manager. His 3 BIG rules : Punctual, Punctual & Punctual is key for everyone of us to enjoy our trip hassle-free. We never miss any spot. wherever we go, there's always a good recommendation from Rick, be it food &/or scenery, good photo spot, etc. Trust me, its always a "thumbs up"! All well-arranged - enough water, coffees, including toilet breaks, rest for the couch captain, etc.....is all his priorities!Surprises - A couple of us plus a 2yr old baby Girl, were all born in September. Rick had secretly arranged for bday cake & we had a small celebration together. It's really the small thought tat counts. Heartfelt thanks to Rick! & we are just singing away like one big family.Its really an unforgettable experience, at least for me, i missed the laughter, the fun, the good 16days that was spent together with the tour mates. I'm glad that i chose EU Holidays & i strongly believe its Rick that really make it a difference.Thank Q EU Holidays, THANK Q RICK CHEUNG!More trips with u guys ahead!!!
Just came back from the Eastern Europe tour 18th - 25th Sept. The Eu tour manager Jeremiah was a very funny guy, entertaining us all the way from Prague to Budapest, Hungary. The tour from Prague to Budapest was filled with many memorable scenery, beautiful old towns, fun event and great camaderie among all the tour members. 2 Thumbs up for Jeremiah and Eu Holidays !!
Just reliving this tour brought many happy memories for us. The awesome scenery, exhilarating walk in the freezing sub zero temperature in a bid to catch a glimpse of the elusive Matterhorn and not forgetting the camaraderie among the tour members and our caring tour manager, Jiafu. One thing we must mention is the care and concern of Jiafu for all of us, especially towards our safety and well-being. Throughout the entire trip, at the beginning of a new day, he would "nag" us everyday as to whether we have brought along our passports, Swiss pass, outer jackets and all the necessary clothings to keep ourselves warm. We remembered specifically our overnight stay in Wengen. The room was pretty cold as it had been a wet day. We called Jiafu in his room to check how to use the heating element in our room. He told us that it's a central heating system and the hotel would only switch it on in winter. A while later, we were really surprised to see a portable heater delivered to our room by a hotel staff. Thank you so much, Jiafu, for your thoughtfulness. We were really touched that you went an extra mile to ensure our comfort. We also noticed how Jiafu went out of his way to offer "porter services" to the seniors in the group. He would recommend places to buy cheaper souvenirs and useful items to buy for our friends/families back home. We did encounter a rather rude local railway staff but Jiafu was very composed and kept his cool. As a result, nothing unpleasant happened and we were able to proceed with our train journey. We really appreciate that Jiafu would always go check out a route first before asking all of us to proceed, so that we would not need to make unnecessary detours. We would prefer to fly SQ(our original choice when we first booked the tour) direct to Zurich instead of taking Ethihad. We felt that ideally this tour can be extended to another 2 more days to make it more comprehensive and even more country focused Do keep the number of pax at 15 as it makes travelling in a group a breeze. Perhaps EU can give feedback to Glacier Express about the pathetic water pressure we experienced in the toilets.....water is literally coming out drop by drop from the tap when one needs to wash hands. Overall, we enjoyed this trip tremendously. A shout-out to Jiafu.....thanks once again! Reviewed by : Clarice Poon/Poon K.M.
Tour package: 11D8N Romantic Greece Date: 14-23 September 2017Tour Manager: Alvin TanThank you EU Holidays for making this trip a success and also Tour Manager Alvin Tan for guiding us throughout the journey.
Eugene Asano Tan
Tour package:13D Italy Swiss Paris+2N in Dubai Departure date:7 September 2017 Tour manager:Connie Hay I'm writing to compliment on the good service from my tour manager "Connie " who was very helpful,always cheerful,funny n patient...This was my first trip to Europe n I satisfied the whole trip with her. I want to thank her for giving me a pleasant and memorable holiday.
We have just came back from Europe Tour Sept 7 to 22 , 2017. Our tour manager Connie Hay is very experienced and efficient. My husband and I have an enjoyable time. Connie is the best tour manager that I have ever come across. She has good knowledge of Europe and with her being small built never fail to help with the luggage. Thumbs up Connie.
This was a great, educational & enriching trip to us because of our responsible, knowledgeble & caring Tour Manager, RickyWoo. Lynn & I are very thankful to Ricky for taking good care of us throughout the journey. He has done a very detailed daily itinerary which is very clear & precise. He told us a lot of information in English & Chinese regarding a new place that we would visit each time. He even showed us very good & informative videos on some places that we would be visiting so that we had a better understanding of the history of that place. He even paid attention to the birthdays of members of the group & organised birthday celebraions for them. On the last night of the tour, he even organised a farewell party for us to have a memorable time together. From, Jane & Lynn
We had an enjoyable 10D7N Turkey Trip from 1-10 September 2017 with EU Holidays and would like to thanks our tour manager, Ms Kek Ooi Leng. Ms Kek was very dedicated and vigilant, and made sure group members were accounted for. She always look out for them. She did an excellent job despite our different requirements and last-minute changes. Throughout the trip, she was very attentive, patient and organised.We have a great trip and will definitely consider EU Holidays for our next trip.
Couldn't comprehend the management of group size when first informed of merger of 2 groups for this trip, but kudos to tour manager for keeping all parties happy and even created an environment for all to know each other mid tour. Trip experience was further enhanced with quiz of destinations covered during the long road journey in between 2 points of interest. With prizes added as enticement that encouraged enthusiastic participation, well done, Ricky!All hotel arrangements were done well, and hotels given in Prague, Krakow & Vienna were really a nice surprise for group size as big as 37!To top it all, the real surprise was cakes for birthdays celebrated by unsuspecting group members during the entire duration of the journey. Nice!
Ai Kim Tan
My Sister in law and I just came back from our Holiday and we had the most fantastic time. We made a lot of new friends and Rick the tour manager was the best! He kept reminding us throughout the trip to look out for our passports and wallets. As a lot of us brought a lot of branded stuff from Italy , Switzerland and France, he made a lot of effort to explain to us how to fill in the tax rebate forms and even checked through all the forms for those of us who brought. Without his help the process if claiming the tax rebate would have been so stressful. As there were young children, elderly and also single ladies on the trip he made sure that we were well taken care of. By the 3rd day of the trip Rick was more of our Friend rather than our tour manager. On long drive he would tell stories and jokes so that we were not so bored. During our free time at certain destinations he would share with us where the best local food. In Florence he brought us to this little pop up store where we had stewed beef tripe which was delicious. As some of us had became close friends on this trip we have even made plans to gather a group to go on a Eastern Europe trip which we definitely want Rick to be our tour manager again! I would definitely recommend EU Holidays to all my friends because of its tour packages and it's professional tour manager. Well done and thank you Rick for the wonderful 15 days. This will be one of our most precious memories,
I would like to thank Ricky for taking good care of us throughout the trip. Thanks for the extra effort