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Testimonials

Testimonials




It was our first time with EU Holidays and our tour manager, Timothy, has led the group very well. He constantly went the extra mile to ensure that the needs of all members are met and did not hesitate to flexibly change the itinerary based on weather conditions or any other unforeseen circumstances. He also made special arrangements by surprising members who are celebrating their birthdays for the month which was really nice and heartwarming. We have enjoyed our holidays thoroughly and hope Timothy keeps up the good work!


Caren Yeong

  • Tour: 12EFN10W01/17AY
  • Tour Manager:
  • Date: -

It is really winter wonderland! Enjoyed the planned activities very much. Really appreciate Whyee for her concern and assistance when she accompanied me (together with my travel mate) to the hospital after a fall at the Ranua Wildlife Park.


Frances Lee

  • Tour: 11EFN10W25/17AY
  • Tour Manager:
  • Date: -

Though it was my first holiday with EU, I was already very impressed with our tour manager, Darien who was IT savvy to create a group chat to broadcast information and sharing of photos. Being a detailed person, Darien would also disseminate information on morning call, breakfast time and luggage loading time daily to avoid confusion. This is my first encounter with such a well organised and detailed tour manager to manage a big group of 34 people. The disorderly mess and chaos that I imagined never happened at all. In fact, Darien would always be the first one to greet us at the lobby each morning despite he never slept early at night and never even took a nap in the coach along the journey. I secretly asked him if he ever over slept? He confidently answered me that it would never happen. His strong work ethics made him a very responsible and disciplined person that put me to shame as I had yet to observe punctuality at work.Although he travelled widely, he never bragged about his holidays. Instead, he spoke of his travel experiences in his quiet and humble ways. There was so much to learn from Darien down to those basic things like showing appreciations to the coach captain, Marijan for the wait and delay. Darien would emphasise his thanks twice by saying "Marijan, thanks really!" to ensure Marijan heard him clear and loud. Such simple act of genuine appreciation revealed so much of Darien's kind and true personality! Our holidays with him would definitely be in safe hands.Being a thoughtful person, Darien also organised extra programmes at night to the Christmas market at Zadar and to the Western Quay to listen to the sea organ and to see the lights display at the Monument to the Sun. The feel and the mood of visiting these places at night and in the daytime was very much different.Although there were only 5 people who wanted to go for the optional tour to visit Salzburg Old Town which would not be made possible under normal circumstances, Darien did not disappoint us. He brought us there by tram and even showed us the filming site for "The Sound of Music ". Due to the time constraints, our tour was a bit rushing. But nevertheless, we never regretted our decision and of course, a big thank you to Darien for making it possible.Last but not the least, being a fun person, Darien organised a party for us at his own expense with snacks, drinks, beer and wine waiting for us. It was a good bonding time for us and we really had great fun especially with Ah Hia. It was a great time for all of us! It became the highlight for our Balkans holiday which was indeed memorable and unforgettable!Once again, many thanks to Darien for those everlasting memories! Darien is a fantastic and interesting tour manager who will be an important asset to EU! Happy birthday to you too!


Ho KH

  • Tour: 11EEBEGW21/17EY
  • Tour Manager:
  • Date: -

We went to Italy Fiesta, 28th Nov to 7th Dec, and returned as satisfied customers. Our tour guide Ms Susan Tan was very helpful and handled the tour well. We would like to thank her and her boss Alan for planning such a wonderful tour. Looking forward to our Eastern Europe tour with EU again next year.


Alan Ong

  • Tour: 11ECCIFA28/17EY
  • Tour Manager:
  • Date: -

An enjoyable experience although no northern lights sighted! Thank you Whyee for your help rendered during the tour!


Chai Hong Goh

  • Tour: 11EFN10W25/17AY
  • Tour Manager:
  • Date: -

Although the tour is a little fast paced, Sebastian did well in ensuring that all itinerary schedule are met. He is a very responsible tour guide in taking care of the group and constantly reminding us to keep us safe.Very talented and entertaining tour guide. Kept us entertained in the coach to make the long journey less bored with both useful and interesting information.Very experienced and knows his stuff well, always informed us on nice scenery beforehand and recommend to good places and food for free and easy hours.Our family enjoyed ourselves very well and did not regret joining this tour as well as having Sebastian as our tour guide.


Riedle Goh

  • Tour: 11ECCIFA24/17EY
  • Tour Manager:
  • Date: -

We enjoyed the trip to Italy from 24 Nov to 3 Dec’17. Sebastian was our tour manager and had well taken care all of us through out the whole journey. The guidance or advice given was quite clear and the trip was well organised. He had keep on emphasizing and always remind us on beware of pick pocket during our journey in Italy. Because of his caring, none of us becomes victim of the pick pocket through out the whole journey and we are all safe ! Sebastian was a very kind, patient and very experience tour manager. My wife was making noise for the hotel but he was patiently explained the outcome, talked good about the trip and tried to convince and cool her down. He is always keep on maintaining good relationship with the client and his service was really good ! Overall, the journey was fun especially in the coach as he joke, sing and even told us interesting stories about himself. We really enjoyed the trip !!


Lye William

  • Tour: 11ECCIFA24/17EY
  • Tour Manager:
  • Date: -

First trip with EU Holidays and am very impressed with the professionalism and great attitude of our Tour Manager – Shi Qin. The whole trip was smoothly ran and even when there’s some issues (under uncontrollable circumstances like airline unable to provide our desired seating arrangements), it was resolved promptly and professionally by Shi Qin. She was attentive to details and always alert to keep us away from dangers and tourist traps.I have with me on this trip my aunty who has some walking difficulties and there was also a member who fell sick in the middle of the trip. She was patient, caring and had went extra miles to ensure they were well taken care of and not left out. Throughout the trip, she also shared interesting facts and information on the destinations and highlighted tips/guides/warnings to the group, which we were all very appreciative of.She was friendly and bonded very well with the group with her all-smiles and humorous small talks. Had my reservations initially about joining a tour group but she had successfully turned my opinions around.Great tour manager and we were truly lucky to have her with us! :)


Mei Hua Ng

  • Tour: 11EEBUDW24/17EK
  • Tour Manager:
  • Date: -

Well where do I begin...this has been one of the best holidays I've ever been for. Having never been on a tour group before I did not know what to expect but all my doubts were quickly erased as Jeremiah such an amazing job throughout the whole trip. Even though the group was big, he lead it very well making sure we all were well acquainted and it is because of him that everyone were really comfortable with each other. I will never forget his jokes non-stop always making us laugh and smile which I feel is exactly what holiday should be like....having fun. His leadership was evident from the minute we met at the airport and I'm very thankful for having him as our tour guide. He's always passionate about his job and his willingness to be the best is a testament of his work ethic. Keep up the amazing work Jeremiah and thanks for giving all of us a wonderful time! You are truly an amazing person and tour guide! :)


Previn Pampan

  • Tour: 11EEBEGW16/17EY
  • Tour Manager:
  • Date: -

Having never taken a tour so far, we were initially a little skeptical about it. But Jeremiah exceeded all expectations with his leadership even though it was a huge group! His ability to build a rapport with everyone is highly commendable given that it was a diverse group. His empathy towards everyone was also the reason why he was really loved and respected by all! He was constantly making us laugh non-stop with his hilarious jokes and it was so funny � Even though most of us were tired, Jeremiah was constantly on his toes and never showed any signs of fatigue throughout. I have huge admiration for his dedication and passion to his job! He is certainly the top in the business without any doubts and I struggle to provide any feedback as to how he could have done any better! � There is no doubt that he is a great ambassador for EU Travels and it is solely because of him that we will be going for more tours with EU again in the near future! �


Navin Pampan

  • Tour: 11EEBEGW16/17EY
  • Tour Manager:
  • Date: -

Amongst all other tour agencies my family and I have traveled with, EU Holidays is no doubt the best of the best, especially because of our tour manager.Jeremiah was and is a super friendly and cheerful tour manager, who never failed to put smiles on his clients' faces. At the same time, he managed to carry out his duties responsibly and seemingly effortlessly.Due to this ability, Jeremiah has made our tour such a fun and unforgettable experience. Also because of him, my family and I are intending to join EU Holidays for our next tour at the end of next year, 2018. :D


Elizabeth Chan

  • Tour: 11EEBEGW16/17EY
  • Tour Manager:
  • Date: -

Our first tour package in many years. The trip was highly enjoyable with our tour manager, Jeremiah Tan. His excellent time management ensured that we were able to see all the attractions in the itinerary. Not forgetting the jokes he cracks and sharing his life experiences with us. Jeremiah lifts up the spirit of the group, enhancing the entire experience of the tour. I would highly recommend anyone to travel with Jeremiah and Eu Holidays.Overall, the itinerary was well paced and relaxed. Hotels were comfortable. We managed to get a taste of local delicacies such as the Slovenian Roast Pork, Bled Cream Cake, Croatian Roast Duck, etc. In a nutshell, the scenic drive down the Adriatic Coast and Austrian Alps was simply stunning.


Lionel Lim

  • Tour: 11EEBEGW16/17EY
  • Tour Manager:
  • Date: -

I signed up for "The Discovery of Balkans" winter trip for 16 Nov 2017 departure. I was reluctant initially with prior bad experience with package trip but decided to take a risk with my friend's recommendation after her Apr tour with EU. The tour turned out much better my expectation. Our tour manager, Jeremiah managed the group well. He is kind, caring, patience and respectful. Never fail to entertain the group with his sporean favoured jokes. Always accommodating to the various needs in the group. Always trying to lift up our dampened spirits especially the rainy days on the start of the trip. Luckily, the weather are good after day1 and on last day. The tour ended so quickly with such a nice tour manager and of course well planned tour though at some part i felt a bit rushed. Overall it is a nice experience. Tks Jeremiah and EU


Li Ping

  • Tour: 11EEBEGW16/17EY
  • Tour Manager:
  • Date: -

Jeremiah was such a great Tour Manager who kept all of us laughing throughout with his entertainment! We were so well taken care of right from the beginning at the airport till we reached back to SG. Even when the journey was Long bus rides, he kept talking throughout without even taking a break for himself! Everyone in the group loved him very much. We will miss him n the group ! We had a great holiday! Thank you EU!


Sheela Devi

  • Tour: 11EEBEGW16/17EY
  • Tour Manager:
  • Date: -

Enjoyable Balkans Discovery, lead by tour manager Jeremiah Tan, 16-27Nov17.Lots of fun and laughters !Well organised, smooth & safe trip, great coordination, positive attitude. Managed big group well and in good order! He kept our safety in priority, alert us when strangers approach any of our tour member, very caring and responsible tour manager!He went extra miles to walk two tour members to nearest convenience store (Tommy) after dinner at Dubrovnik Arista hotel (42 mins walking distance, back and forth). Accommodate tour members needs after a long day.Jeremiah brought us a worry free and perfect holiday!Look forward to have Jeremiah as my tour manager next year.


Teresa Chong

  • Tour: 11EEBEGW16/17EY
  • Tour Manager:
  • Date: -

Indeed, our most memorable trip to Balkans with Jeremiah Tan, our Tour Manager has impact our joy n fun as a group of 42 nos. He graciously attend to all needs and try to go extra mileage service, great coordination with all local tours n hotel and provide timely encouragement to stir us to walk great heights to view castles n mountains. Our group deeply appreciate his great efforts to make our trip a success! Huat Ah!!!


Cecilia Goh

  • Tour: 11EEBEGW16/17EY
  • Tour Manager:
  • Date: -

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