Great tour manager who took great care of us (esp a big group of 34) the whole trip. The trip went well as she ensures all our needs are met. She also brght alot of joy and laughter to us. Will highly recommend her to lead groups or join tour group lead by her in future.
It has been 2 days since I had returned from my trip, Switzerland, Italy and France, with EU, led by Sabestian. I thought I should give some credits to Sabestian for planning the everyday itinerary and accommodating to the needs and wants of every one of us.He put us first during the trip by ensuring that we enjoyed ourselves e.g. enough shopping time, told us where the best deals were. He had not only added value to our experience in Europe but also to our pockets.Kudos to you, Sab! Hopefully when we sign up with EU again you will be our tour manager.
The tour places EU organization selected was not duplicate as last year I was with them to Hungary, part of Eastern Europe and this time is the second part. The places we been are very well organized, the important part is we have a caring and knowledgeable EU tour leader Huiqing. We will follow the tour lead by her again.
Toh Sian Chow Toh
I would like to give my compliment to our Eastern Europe tour manager, Joe Teh. He is a professional, excellent and caring tour manager. Well planned and efficiently time management that make us can visit so many places �He is also very humorous and share a lot of jokes with us �I hope we can join his leader tour in our next trip!
Awesome Europe holidays with my family of 12, we always travelled with EU holidays and he is one of the best tour managers. This tour manager is very friendly, helpful, accomodating, and is sincere. Always great to have him as our tour manager, he is very cheerful, have a gd sense of humour, experienced, observant, committed to his work, and we really enjoyed ourselves and have a great family holidays together.The services he provided is highly recommended, we are happy with his excellent services rendered. Best tour manager for this holidays. Perfect holidays matched with one of the best tour managers.Will definately hope to travel with this wonderful tour manager again! 5 Stars & thumbs up � for this generous and awesome tour manager Sebastian.
This trip is a refreshing change from the usual coach tour as the mode of transport is by public trains all throughout. Had to do lots of walking as most hotels were located at least 10 mins away from the train stations. But we were blessed with fine weather, beautiful sceneries and a competent tour manager Jiafu. With his thoughtfulness and attention to details, the trip proceeded smoothly. Thanks to Jiafu and fellow tourmates, we had a wonderful holiday!
Tan Bee Hwa
Departed for a 13D Italy Swiss & Paris + 2N Dubai on 3rd May 2018 and returned on 18 May 2018.Having had bad experiences with group tours with other agencies, I had second thoughts about putting my honeymoon at risk with another group tour. However, I decided to go with a leap of faith and never regretted it this time.Sabestian took good of the tour group, sharing with us the dangers of each city/country and constantly nagged at us like my Ah Ma. Thanks to that, our tour mates also constantly kept a looked out for each other and the tour went smoothly.Sabestian is also very knowledgable, constantly sharing about the local food and the history. The BEST gelato, the BEST pasta, the BEST chinese food... the BEST.... and the list goes on and on. He also responded promptly to our queries during the tour.Good job and Thank you EUholidays and the BEST tour manager Sabestian Mak for the well planned and executed tour.I had a great 2 weeks in Europe and Dubai!
Cheong Kai Yeong
My first trip with EU Holidays, a very memorable and wonderful one!Our tour manager is a caring and fun-loving guy. He is knowledgeable on the places we visited and always plan well ahead so that we do not waste time on waiting for trains from one place to another. Good recommendations on what and worth to buy. Helpful and detailed in taking care of the group members. Overall I m satisfied with the service provided. Thanks once again, Jiafu!
The tour package included 2 nights Dubai and since we were not interested in Dubai, we opted for the land tour to Switzerland. We had a great time! Thanks to the wonderful tour mates & our Tour Manager Jiafu. Jiafu is humourous, helpful & professional. He is caring and took good care of everyone during the trip. Thanks to his well planning, everything went smoothly throughout the trip. He would always check out the routes so that we would not make unnecessary detours.Before we left the group n departed for SG, Jiafu went an extra mile to brief us on the arrangement for the transfer to airport and how and where to get our tax refund at the airport. He even messaged us to check if we got our refund n if everything went on well on our departure day. We were really touched.The itinerary was planned quite nicely and we had ample time at each location to shop or roam around. The hotels that we stayed were generally good but some of them were located quite far from the train station . We only had 1 meal of Chinese food and the rest were local/western which we preferred.We had a memorable holiday with Jiafu & EU and look forward to travel again with Jiafu.
Forgot to input comment. Here it goes. Exciting Unique Holiday to Switzerland from 4 May 2018 by Trains attribute to good guide who treated us as “Extraordinary Unique” individuals with loving care and insight explanation of Swiss Alp, culture and economic climate. Thank you Jiafu for making our trip memorable. You have keep up the EU standard of service.
13D Swiss Italy & Paris with Sabestian MakInitially had my doubts on following a group tour on Europe Holiday. Now I have changed my view on group tour holiday. I had a awesome 2weeks and we really enjoyed ourselves. A big pat on the shoulder for our Tour Manager Sabestian, he is the best!Took great care of the group daily and constant reminder of our safety aspect during the tour. A very knowledgeable person providing great sharing of local food to amazing shopping locations. One night, I had forgotten to offload my hp charger from the coach after long day. Sabestian delivered to my room in 5mins, really impressed by his service. We strongly recommend Sabestian as your Tour Manager when you support EU Holidays! �
During the whole trip, our tour leader, Sabestian always shows a very friendly approach and with a smiley face to the group of 30 persons.He has been observant - taking care of the older folks by helping them to get down from the coach (steps are quite high). He makes himself easily available, flexible and is spontaneous to our needs and queries.I should also say that he is a very enthusiastic leader making sure that every morning without fail, is with a smiling face, and readily waiting for us at the hotel lobby to start the day. The whole group was fantastic too, always puantual.One of the nights, he even offered to bring us to the supermarket or the famous shopping centre "Gum" in Moscow. Upon reaching, he will reiterate the way back to the hotel - a very responsible leader. I would like to take this opportunity to thank EU Holidays for organising this good, relaxing trip and also, having Sabestian as our tour leader.Looking forward to the next trip with EU Holidays and Sabestian as our tour leader again.
Thank you, EU, for conducting a very memorable holiday to the Balkans. We had a wonderful time there touring the lovely sites, thanks largely to the tour group members and our tour manager. To Mr. Wong (the 'boss'), Hanjie and Ronald, Mrs Cheong said that you kept your word in assigning us one of your better tour managers. Jerry was very friendly, approachable and easy to get along with. He took care of us very well and went all out to make our experience at the Balkans a truly enjoyable one. He also went the extra mile occasionally and spontaneously to help our group members in need, bought us snacks and drinks out of his own pocket and even surprised several birthday members with birthday presents. Many thanks, Jerry, for the services you rendered to us. It is a trip we will always remember and cherish.
EU provides decently good accommodation during our 10-day tour of Eastern Europe. Very leisurely tour with lots of time for yourself. The guide, Wai Yee is great.
Travel Itinerary : Well planned, efficient time management, surprisingly that we can cover so many & must-see places in such a short time, including beautiful Hallstatt & Desden (Germany).�����Hotel: Meet my expectations, 4 stars min. We were lucky to put up in Marriott Hotel for 2 nights at Prague, inside Prague 1.Tour Manager: Whyee is a good, helpful & very experience tour manager. Beside, all residential tour guides were good & knowledgeable.Price: Strongly Recommended. Value for money.
I just returned from vacation to Eastern USA & Canada and I went with 3 friends.I had an awesome and enjoyable trip and would like to commend Andy as an excellent, amicable, organized, patient,very cheerful, helpful & caring Tour Leader.He took care of all 35 of us and brought us safely back from the holidays.Niagara Falls was awesome but the disappointment was that we did not have the chance to board the cruise�� due to weather condition. We stayed at the Sheraton on the Falls and our hotel rooms had an awesome and fantastic view overlooking the Niagara falls.We spent several hours travelling in the coach and viewed a couple of movies and Andy was great with his jokes and stories..Andy planned and gave us the Directory Map of the Woodbury Commons Outlet in New Jersey, in advance and gave us numerous tips as well.He even offered his assistance to look after our shopping bags should we need to go to the washrooms.Andy also ensured that we have sufficient stops for all our toilets visits and he knew all the directions of the toilets in every city at his finger tips.We had quite a number of meals on our own and Andy is ever willing to give us recommendations ��������.However the couple of Chinese meals provided by EU were not so good Except for the Lobster Meal which was delicious��.The lobster roll at another food court was superb and awesome..��.Overall the vacation was enjoyable and great and I would certainly recommendEU Holidays and Andy Yuan to my friends and colleagues as well as family members & relatives.�