I am very happy to learn that Chris Teo is still providing very good service. My family and I have had been following Chris Teo since 1998 (19 year’s) during SA and until now in EU. Chris always does his very best for his clients and look after their interest well. Nothing can erase/change our good image of him. Cheers Chris! You always have our support. A* TOUR MANAGER
We had an experienced knowledgeable tour manager who is simply amazing to everyone & well handling on ad-hoc situation. And a handsome friendly driver through the trip. A wonderful tour guided by Gary. Thanks Gary!
This is our 2nd time I and my close friend, Pauline Cheah traveled again together using the same travel agency. We would like to thank your tour manager, Mei, who has done an amazing job to ensure all of us were taken care throughout our trip to Balkans. Besides her being very humble, quiet and a gentle spirit, she is above all very experience, committed and take great responsibilities beyond our expectation!There was last minute change in our itinerary to Munich shopping outlet due to public holiday-Halloween, we were told that the outlet is closed on that day. So she decided to bring us to a popular shopping outlet in Venice, McArthurGlen Designer Outlet for our last minute shopping. On the way to Munich hotel, she treated us all free dinner out of her generosity using her pocket expense. Indeed, we enjoyed the dinner!We would like to thank Mei for executing her job with excellent meeting our requests without hesitation. She deserves more than what she gave out of love and generosity!We can never forget her!
Just got back from a memorable holiday, thanks to our group tour mates and especially, to Jia Fu, our tour manager. I have an initial reservation of joining a local packaged tour, but this EU trip really did change my impression.I will like to commend Jia Fu for his professionalism and expertise. He is humorous and firm at the appropriate time. Under his care, our tour ran very smoothly, everything from hotel stays, optional tours, timing, tax refunds, food and gift recommendations. Everyone had a good time. No one in our group was the victim of any thefts with his constant reminders for us to be careful with our belongings.I will surely recommend this EU holiday to anyone planning a visit to Central Europe and Jia Fu to be their tour manager.Thanks Jia Fu and EU Holidays for a memorable holiday. Well done!
Tan Yee Hoon
Excellent tour! The itinerary was all about the locations and content, with minimal time wasted traveling and we got to visit a lot of locations along the way. Ken was extremely helpful and knowledgeable about the local conditions, history and most importantly, keeping the customers safe while helping us enjoy the sights. The timing was excellent, as he was able to avoid the crowds and give us the best experience possible.
Wong Si Yuan
The itinerary of this holiday was very well planned and comprehensive. Locations covered created precious memories. Especially the time spent on mount titlis and day at jungfrau. But most importantly, we had a wonderful tour manager who was very professional, human, caring, a true gem, willing to go the extra mile. He is very sensitive to the needs of those who needed extra help and guidance and never failed to deliver. We were motivated to be punctual because of the immense efforts he put in. He helped us with our tax rebates. We enjoyed the food, especially squid ink pasta and the opportunities to shop. His knowledge of watches is amazing and we are much wiser from his sharing. He is very sweet and helped create the family on this trip.. His recommendations for food like Gelato, pizza etc were excellent. He has a strong sense of fun and participated in our games with great gusto and took our ribbing so well...the local guides were good and passionate about their work. This trip was made memorable because Wang jia fu put his whole heart and soul to look after us. He is a true ambassador of eu holidays.. The coach used for the trip was very comfortable. The 13 days Europe and 2 days in dubai is worth going... Our tour departed on 19 Oct and ended on 3 Nov.
Chew Mun Han
This was my 1st trip joining EU and through highly recommended by my good friend that Hui Qing was a nice n good tour guide as well as good tour company EU.I am delighted with the performance and attitude of hui Qing as she really take good care of the group and shown her true leadership. She speak and guided the group both in English and in mandarin well and was polite and friendly and always with a good and pleasant smile.As in our group, we hv people not present on time very often and either late or missing. Huiqing did her best to make up for the lost time and delay.I would said holding and guiding a group of people from different places, different culture, different mindset and different attitude and different behaviour is and never and easy task and work But Huiqing always there with a pleasant smile.We can't please everyone but we all should know that joining a tour group, we have to built bonding the moment we met at airport departure as we have to be together for the next 10 days. Harmony and building understanding and to do give and take should be in everyone's mind and heart or else everyone will have miserable 10 days.My greatest thanks to Huiqing for your patient and helpfulness and making me enjoy the 10days trip in Italy and 3 days in dubai. Truly appreciate
I would like to express thanks and appreciation for the good tour delivered by JiaFu. It is our first time joining a tour agency and our choice to travel with EU Holidays was largely based on the Facebook reviews. Therefore, I hope my experience will help others to decide!We already anticipated that this tour package was going to be very intensive but what surprised us was the local tour guides gave great insight and explained the history while we were visiting the actual sites!JiaFu is a very caring person towards every tour members and we felt like a family (He gave a tube of ointment to an elderly tour member who hurt her wrist after a minor fall); he was always attentive and sharp when tending to his ‘brood’, making sure nobody’s lost! Also, he meticulously helped everyone to check through our tax refund papers which eased our anxiety over the complexity of these documentation.EU Holidays should be proud of JiaFu’s high level of customer service and professionalism! He is a treasured asset who contributes to the success of EU Holidays, and made our Europe tour a marvellous one! I will definitely tell my friends about you!
我在此写下对此趟10天意大利和2天迪拜遊的感言。感谢我们的导游Hui Qing ,在此趟旅程中任劳任怨的。同时也平安把我们从新加坡出发至意大利、迪拜，到平安回返。在旅途中，她知道有团友不明白英语，她不会藐视，相反她很耐心用双语解说，在此向她说声感谢。同时在此趟旅程中，有些团友因个人的人品问题，常爱搞小动作；有着光鲜亮丽的外表且藏着丑陋的一面；常常指定的时间，无准时归队，还强词夺理，不可理喻。感恩EU Holiday PTE LTD 公司栽培出优秀的导游懂得以和为贵。本人有感而发。加油！加油！Hui Qing 妳是最棒的�
Once again thank you Mike for this wonderful trip. Appreciate your effort to help take photos for every family at most of the attractions. Go beyond to help us to arrange transport to city to shop at Amsterdam and eating dim sum.
We really enjoyed our recent trip to Italy and Dubai. Hui Qing is very efficient, fun-loving, knowlegeable and helpful at all times.We are very grateful to have her as our tour manager. She helped us to take beautiful photos, recommended good foods that we should try, keep reminding us to drink more water.......etcWe find her very responsible, humble, friendly, efficient and patient. She will always give instructions in Chinese as well as English so that everyone can understand. We really appreciate her service and effort in makingeveryone enjoyed the trip. We would definitely consider travelling with EU Holidays again. Keep it up! Hui Qing��
Sai Ngoh Yeo
This is our 2nd time joined EU holiday for Europe trip and this time was definitely one of our most memorable trip. We met a lot of new friends and tour members are getting along well.Our tour manager is very professional and he tried his best to take good care for all of us during the trip.After a long flight from Singapore to Rome, I started to have ulcer and mentioned it to Jia Fu while waiting for our local guide. The next morning during breakfast, Jia Fu checked with me if my ulcer still painful, if not getting any better, he did have some medicine to help. I'm really surprised and touched because he do listen and care for his tour group.During the trip, he will have us play some games and introduce ourselves so as to get our tour members to bond together and look out for each other. Some birthday celebration and wine gathering definitely allow us to enjoy ourselves together.Jia Fu also tried his best to rearrange our itinerary in Paris because Louvre Museum closed on Tuesday and half of our tour member( including myself and hubby) would like to go and visit Louvre Museum. Finally, Jia Fu managed to change our itinerary and fulfill our request (Louvre Museum and shopping). Half of us went to Louvre Museum and half of us went for shopping �.Thank you Jia Fu and my tour members for a fun and enjoyable trip.
I thank Mr Andy Tong (Tour Manager) and wish to express my heartfelt appreciation for getting my medication which I had forgotten to take in the morning and kept itin my backpack where it was left in the coach on the last day of our tour. His prompt action taken in delivering my medication timely for me to consume had averted an imminent heart attack/stroke from happening to me.Briefly, after a three hours of walking at the Royal Palace in Prague on 25 October, I was walking unsteadily and realised that I had forgotten to take my medication in the morning. Fortunately, I did bring my medication and kept it my backpack which was left in the coach.Immediately, two members in our tour group came to my rescue and escorted me to the restaurant to rest. While other members came to help my wife to carry her handbag and camera so that she could take care of me. Simultaneously, Andy quickly called the coach driver to meet him to pick up my backpack and eventually handed it to me. I took the medication immediately and after a short rest I was able to walk properly to join the rest of members for the entire tour.Later, Andy informed our group that our coach driver would come to fetch all our members at 8 pm even after his off duty.Thanks to Andy for establishing a good rapport and forging a cordial friendship with the driver.
Had an enjoyable trip thanks to Gary, our tour manager. He is very professional, calm in the face of stress and always ensure everyone of us are well taken care of. This trip wasn’t a very smooth one (lost and found of ppl), theft of handbag), but everything still went on smoothly under his good management and control. He is very good with his planning and solved the issues promptly one by one, always with smiles everyday till we return to our hotels. He makes our entire trip bright with his jovial / humorous nature, shared his vast knowledge of the places of interests and recommended new places we can consider for our next holiday in great details, keeping us intrigued and excited throughout the bus journeys. I’m inspired by his passion for the job.